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Pipeliner CRM Review 2024: Features, Pricing & More

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Pipeliner CRM
4.5

0

Pipeliner CRM offers a visually intuitive sales pipeline and robust integration capabilities. While it excels in user-friendliness, it may fall short in customization and mobile app functionality.

  • Highly visual sales pipeline management.
  • Robust integration capabilities.
  • User-friendly interface with minimal learning curve.
  • Limited customization options.
  • Mobile app needs improvement.
Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.6
Customer Support
Excellent4.5
Security
Excellent4.4

What is Pipeliner CRM?

Pipeliner CRM is a dynamic customer relationship management tool designed to enhance sales processes. It provides a visual sales pipeline, robust integrations, and a user-friendly interface, making it ideal for sales teams seeking efficiency and clarity.

Pros and Cons of Pipeliner CRM

Highly visual sales pipeline
  • Pipeliner CRM offers a visually intuitive sales pipeline that makes tracking and managing sales processes straightforward. This feature is particularly beneficial for sales teams who need a clear overview of their sales activities.
Robust integration capabilities
  • With Pipeliner CRM, you can seamlessly integrate with a wide range of third-party applications, enhancing your workflow and ensuring that all your tools work in harmony.
User-friendly interface
  • The interface of Pipeliner CRM is designed to be user-friendly, reducing the time needed for training and allowing teams to focus on their sales activities without getting bogged down by complex software.
Limited customization options
  • While Pipeliner CRM is powerful, it offers limited customization options, which might be a drawback for businesses that require highly tailored CRM solutions.
Mobile app needs improvement
  • The mobile app of Pipeliner CRM lacks some of the functionalities available on the desktop version, which can be inconvenient for salespeople on the go.

Pipeliner CRM Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.6
Customer Support
Excellent4.5
Security
Excellent4.4
Overall Rating
Excellent4.5

Value to Price

When I first explored Pipeliner CRM, I was impressed by the value it offers for its price. The tool provides a comprehensive suite of features that cater to various sales needs, from pipeline management to customer insights. Compared to other CRMs, Pipeliner stands out with its visual approach, making it easier to track sales progress. You get a lot of bang for your buck, especially if you're looking for a tool that combines functionality with affordability.

Ease of Use

Navigating through Pipeliner CRM is a breeze. The interface is intuitive, and I found myself quickly adapting to its layout without needing extensive training. This ease of use is a significant advantage, especially for teams that want to hit the ground running. Unlike some CRMs that require a steep learning curve, Pipeliner allows you to focus on what matters most—closing deals and managing customer relationships effectively.

Functionality

Pipeliner CRM packs a punch when it comes to functionality. It offers a range of features that support sales activities, from lead management to detailed reporting. I particularly appreciated the visual sales pipeline, which provides a clear overview of where each deal stands. This functionality is crucial for sales teams that need to stay organized and proactive in their approach. While it may not have every bell and whistle, it covers the essentials exceptionally well.

Scalability

As your business grows, so do your CRM needs. Pipeliner CRM is designed to scale with you, accommodating an increasing number of users and data without compromising performance. I found this scalability reassuring, knowing that the tool can adapt to changing business demands. Whether you're a small startup or a growing enterprise, Pipeliner offers the flexibility to expand your operations seamlessly.

Integrations

One of the standout features of Pipeliner CRM is its robust integration capabilities. I was able to connect it with various third-party applications, streamlining my workflow and ensuring that all my tools worked in harmony. This level of integration is invaluable for businesses that rely on multiple software solutions to manage their operations. With Pipeliner, you can create a cohesive ecosystem that enhances productivity and efficiency.

Customer Support

Customer support is a critical aspect of any software, and Pipeliner CRM doesn't disappoint. I found their support team to be responsive and knowledgeable, ready to assist with any queries or issues. This level of support is crucial, especially when you're dealing with complex sales processes. Knowing that help is just a call or email away provides peace of mind and ensures that you can focus on your sales activities without unnecessary disruptions.

Security

In today's digital age, security is paramount, and Pipeliner CRM takes this seriously. The tool offers robust security measures to protect your data, giving you confidence that your information is safe. I appreciated the emphasis on security, knowing that my customer data was well-protected. This focus on security is essential for businesses that handle sensitive information and need to comply with data protection regulations.

Key Features of Pipeliner CRM

Activity Tracking
Excellent4.5
Contact Management
Excellent4.6
Customizable Dashboards
Excellent4.4
Email Integration
Excellent4.5
Lead Management
Excellent4.6
Pipeline Management
Excellent4.7
Reporting and Analytics
Excellent4.5
Sales Forecasting
Excellent4.4
Task Management
Excellent4.5
Team Collaboration
Excellent4.6

Activity Tracking

With Pipeliner CRM's activity tracking, you can keep a close eye on all sales activities. I found this feature particularly useful for monitoring team performance and ensuring that no opportunity slips through the cracks. By having a clear view of all interactions, you can make informed decisions and optimize your sales strategy. This level of tracking is essential for maintaining a high level of productivity and accountability within your sales team.

Contact Management

Managing contacts is a breeze with Pipeliner CRM. The tool allows you to organize and access customer information effortlessly, making it easy to build and maintain strong relationships. I appreciated the ability to segment contacts and tailor communication strategies accordingly. This feature is invaluable for businesses that prioritize personalized customer interactions and want to enhance their customer relationship management efforts.

Customizable Dashboards

Pipeliner CRM offers customizable dashboards that provide a personalized view of your sales data. I enjoyed the flexibility to tailor the dashboard to my specific needs, ensuring that I had quick access to the most relevant information. This customization is crucial for sales teams that need to focus on key metrics and make data-driven decisions. With Pipeliner, you can create a dashboard that aligns with your unique sales objectives.

Email Integration

Seamless email integration is one of the standout features of Pipeliner CRM. I was able to connect my email accounts effortlessly, streamlining communication and ensuring that all interactions were logged within the CRM. This integration is vital for maintaining a comprehensive view of customer interactions and ensuring that no communication is missed. It enhances productivity by reducing the need to switch between different platforms.

Lead Management

Pipeliner CRM excels in lead management, providing tools to capture, track, and nurture leads effectively. I found this feature particularly beneficial for ensuring that leads are followed up promptly and converted into opportunities. The ability to prioritize and categorize leads based on their potential value is a game-changer for sales teams looking to optimize their lead conversion rates. With Pipeliner, you can streamline your lead management process and drive sales success.

Pipeline Management

The visual pipeline management feature of Pipeliner CRM is a game-changer. It provides a clear and intuitive view of the sales process, allowing you to track deals at every stage. I found this feature incredibly helpful for identifying bottlenecks and ensuring that deals progress smoothly. The ability to visualize the pipeline enhances decision-making and helps sales teams stay organized and focused on closing deals.

Reporting and Analytics

Pipeliner CRM offers robust reporting and analytics capabilities that provide valuable insights into sales performance. I appreciated the ability to generate detailed reports and analyze key metrics, helping me make data-driven decisions. This feature is essential for sales teams that want to track progress, identify trends, and optimize their sales strategies. With Pipeliner, you can gain a deeper understanding of your sales activities and drive continuous improvement.

Sales Forecasting

Accurate sales forecasting is crucial for planning and decision-making, and Pipeliner CRM delivers on this front. I found the sales forecasting feature to be reliable and insightful, providing a clear view of future sales opportunities. This feature is invaluable for businesses that need to plan resources and set realistic sales targets. With Pipeliner, you can enhance your forecasting accuracy and make informed business decisions.

Task Management

Task management is a breeze with Pipeliner CRM. The tool allows you to create, assign, and track tasks effortlessly, ensuring that nothing falls through the cracks. I found this feature particularly useful for keeping the sales team organized and ensuring that all tasks are completed on time. With Pipeliner, you can enhance productivity and ensure that your team stays on top of their responsibilities.

Team Collaboration

Pipeliner CRM fosters team collaboration by providing tools that facilitate communication and information sharing. I appreciated the ability to collaborate with team members in real-time, ensuring that everyone is on the same page. This feature is essential for sales teams that need to work together seamlessly and share insights and updates. With Pipeliner, you can enhance teamwork and drive collective success.

Pipeliner CRM Pricing and Plans

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Pipeliner CRM Pricing Plans

Starter
For Small Businesses
$65

per month per user

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Starter includes:
  • Minimum requirement of 3 users for activation.
  • Includes account and contact management features.
  • Offers opportunity and lead pipeline view.
  • Provides in-app notifications for updates.
Business
For Medium Enterprises
$85

per month per user

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Includes Starter, plus:
  • Unique productivity features for enhanced efficiency.
  • Integration with Microsoft and Google Suite.
  • Dynamic velocity and target views for insights.
  • Multiple currencies support for global operations.
Enterprise
For Large Enterprises
$115

per month per user

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Includes Business, plus:
  • Enhanced analytics engine for data-driven decisions.
  • Project engine for managing complex projects.
  • 25 automatizer processes with up to 10,000 runs.
  • 150k API calls per month for integrations.
Unlimited
For Global Enterprises
$150

per month per user

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Includes Enterprise, plus:
  • 100 automatizer processes with up to 100,000 runs.
  • 350k API calls per month for extensive integrations.
  • Comprehensive backend functions and administration.
  • Professional services available as add-ons.

Who Is Pipeliner CRM Best For?

Pipeliner CRM is perfect for sales teams seeking a visually intuitive sales pipeline and robust integration capabilities. Its user-friendly interface makes it ideal for teams looking to enhance efficiency and clarity in their sales processes.

  • Ideal for growing companies

    Pipeliner CRM is designed to scale with your business, making it an excellent choice for growing companies. Its robust features and scalability ensure that it can adapt to your changing needs, providing the tools you need to manage your sales processes effectively as your business expands.

  • Great for small to medium businesses

    Pipeliner CRM is perfect for small to medium businesses looking to streamline their sales processes. Its user-friendly interface and comprehensive features make it easy to manage customer relationships and drive sales success without the complexity of larger CRM systems.

  • Perfect for visual planners

    With its visually intuitive sales pipeline, Pipeliner CRM is ideal for teams that prefer to track progress visually. This feature makes it a strong alternative to more text-heavy tools, catering to those who need an organized, visual workflow to enhance efficiency and decision-making.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.