Freshsales vs Pipeliner CRM (2024 Comparison)
Freshsales offers a comprehensive CRM solution with advanced features like lead scoring and automation. Its excellent customer support and robust security measures make it a reliable choice for businesses.
- Comprehensive feature set for sales teams.
- Excellent customer support available.
- Advanced security measures in place.
- May require time to master features.
- Slightly higher learning curve.
Free plan?
YesStarting price
€9 per month per user
Pipeliner CRM provides a unique visual interface that simplifies data management. With seamless integrations and robust analytics, it's an ideal choice for teams prioritizing visual data representation.
- Unique visual interface for data.
- Seamless integration with other tools.
- Robust reporting and analytics.
- Basic lead scoring capabilities.
- Customer support responsiveness varies.
Free plan?
NoStarting price
$65 per month per userWhat is Freshsales?
Freshsales is a comprehensive CRM solution designed to streamline sales processes and enhance customer relationships. It offers features like lead scoring, email tracking, and automation, making it easier for sales teams to manage their pipelines efficiently. With its intuitive interface and robust analytics, Freshsales helps businesses make data-driven decisions, ultimately boosting productivity and sales performance. Whether you're a small business or a large enterprise, Freshsales adapts to your needs, providing a seamless experience that integrates with your existing tools.
What is Pipeliner CRM?
Pipeliner CRM is a dynamic customer relationship management software that empowers sales teams to visualize their sales processes and improve efficiency. It offers a unique visual interface that simplifies complex data, making it easier for users to track leads, manage contacts, and close deals. Pipeliner CRM integrates seamlessly with other business tools, providing a holistic view of customer interactions. Its robust reporting and analytics features enable businesses to make informed decisions, enhancing sales strategies and customer engagement. Ideal for businesses of all sizes, Pipeliner CRM is a reliable partner in achieving sales success.
Pros and Cons of Freshsales vs Pipeliner CRM
Pros & Cons of Freshsales
- Freshsales offers a wide range of features that cater to various sales needs, including lead scoring, email tracking, and automation. This makes it a versatile tool for sales teams looking to enhance their processes.
- Freshsales provides multiple channels for customer support, ensuring users receive timely assistance. This is particularly beneficial for businesses that require reliable support to resolve issues quickly.
- Freshsales prioritizes security, offering robust measures to protect user data. This is crucial for businesses handling sensitive information, providing peace of mind and compliance with data protection regulations.
- While Freshsales offers extensive features, it may take some time for users to fully master them. This can be a challenge for businesses looking for a quick setup and immediate results.
- The initial setup of Freshsales can be time-consuming, especially for businesses with complex requirements. This may require additional resources and planning to ensure a smooth implementation.
Pros & Cons of Pipeliner CRM
- Pipeliner CRM's visual interface simplifies complex data, making it easier for users to understand and manage their sales processes. This is particularly beneficial for teams that rely on visual data representation.
- Pipeliner CRM integrates seamlessly with various business tools, enhancing its functionality and user experience. This is ideal for businesses looking to connect their CRM with other systems.
- Pipeliner CRM offers strong reporting and analytics features, providing valuable insights into sales performance. This helps businesses make informed decisions and improve their sales strategies.
- Pipeliner CRM's lead scoring capabilities are more basic compared to other CRMs, which may limit its effectiveness for businesses that rely heavily on detailed lead analysis.
- While Pipeliner CRM offers customer support, the responsiveness can vary, which may be a concern for businesses that require immediate assistance to resolve issues.
Freshsales vs Pipeliner CRM: At A Glance
Value to Price
Freshsales offers a competitive pricing structure that aligns well with its robust feature set, making it a cost-effective choice for businesses seeking comprehensive CRM solutions. Pipeliner CRM, while slightly more expensive, provides unique visual tools that justify its pricing for those who prioritize visual data representation. If you're looking for a budget-friendly option with extensive features, Freshsales is the better choice.
Ease of Use
Pipeliner CRM stands out with its intuitive visual interface, making it easy for users to navigate and manage their sales processes. Freshsales, while user-friendly, may require a bit more time to master due to its extensive features. If you prefer a straightforward, visually-driven CRM, Pipeliner CRM is the way to go.
Functionality
Freshsales excels in functionality, offering a wide range of features such as lead scoring, email tracking, and automation that cater to diverse business needs. Pipeliner CRM, while functional, focuses more on visual data representation. For those seeking a feature-rich CRM, Freshsales is the superior option.
Scalability
Both Freshsales and Pipeliner CRM are scalable solutions, but Freshsales offers more flexibility in terms of customization and integration with other tools, making it ideal for growing businesses. Pipeliner CRM is also scalable but may require additional customization for larger enterprises. If scalability is a priority, Freshsales is the better choice.
Integrations
Pipeliner CRM offers seamless integration with various business tools, enhancing its functionality and user experience. Freshsales also provides a wide range of integrations, but Pipeliner CRM's visual interface makes it easier to manage these connections. If you value easy integration management, Pipeliner CRM is the preferred option.
Customer Support
Freshsales provides excellent customer support with various channels for assistance, ensuring users receive timely help. Pipeliner CRM also offers good support but may not be as responsive as Freshsales. If customer support is crucial for you, Freshsales is the better choice.
Security
Both Freshsales and Pipeliner CRM prioritize security, offering robust measures to protect user data. Freshsales, however, provides more advanced security features, making it a safer choice for businesses handling sensitive information. If security is a top concern, Freshsales is the superior option.
Overall Rating
Freshsales scores higher overall due to its comprehensive features, excellent customer support, and advanced security measures. Pipeliner CRM, while slightly lower in rating, offers unique visual tools that appeal to users who prioritize data visualization. If you're looking for an all-around CRM solution, Freshsales is the better choice.
Freshsales vs Pipeliner CRM: A Detailed Breakdown of Key Features
Lead Scoring
Freshsales excels in lead scoring, providing advanced algorithms that help prioritize leads based on their engagement and potential value. This feature is particularly useful for sales teams looking to focus their efforts on high-value prospects. Pipeliner CRM also offers lead scoring, but its approach is more basic, making Freshsales the better choice for those who need detailed lead analysis.
Email Tracking
With Freshsales, you can track email opens, clicks, and responses, giving you valuable insights into your communication effectiveness. This feature helps sales teams tailor their follow-up strategies for better results. Pipeliner CRM offers email tracking as well, but Freshsales provides more detailed analytics, making it the preferred option for those who rely heavily on email communication.
Automation
Freshsales offers robust automation features that streamline repetitive tasks, allowing sales teams to focus on more strategic activities. This includes automated workflows, reminders, and follow-ups. Pipeliner CRM also provides automation, but Freshsales' capabilities are more comprehensive, making it the ideal choice for businesses looking to enhance efficiency through automation.
Visual Interface
Pipeliner CRM's visual interface is a standout feature, offering a unique way to view and manage sales data. This visual approach simplifies complex information, making it easier for users to understand and act upon. Freshsales, while visually appealing, doesn't offer the same level of visual data representation, making Pipeliner CRM the better choice for those who prioritize visual tools.
Reporting and Analytics
Both Freshsales and Pipeliner CRM offer robust reporting and analytics features, but Freshsales provides more customizable options, allowing users to tailor reports to their specific needs. This flexibility is beneficial for businesses that require detailed insights into their sales performance. Pipeliner CRM's analytics are strong, but Freshsales' customization options give it an edge.
Customization
Freshsales offers extensive customization options, allowing users to tailor the CRM to their specific business needs. This includes custom fields, modules, and workflows. Pipeliner CRM also provides customization, but Freshsales' flexibility and ease of use make it the preferred choice for businesses looking to create a personalized CRM experience.
Pricing Comparison of Freshsales and Pipeliner CRM
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Freshsales and Pipeliner CRM. This comparison will highlight the best option for managing your sales processes.
Freshsales Pricing Plans
- Utilize built-in phone and live chat for seamless communication.
- Access email templates to streamline customer interactions.
- Increase productivity with essential CRM tools.
- Designed for small teams of up to 3 users.
- Kanban View for Contacts, Accounts, and Deals.
- Built-in Chat, Email, & Phone for seamless communication.
- Custom Fields and Basic Workflows for tailored processes.
- Contextual Collaboration with Slack for team efficiency.
- Contact Scoring and Sales Emails by Freddy AI.
- Custom Sales Activities and Auto-assignment Rules.
- Territory Management and Multiple Sales Pipelines.
- Advanced Workflows and Custom Reports for detailed insights.
- Field-level Permissions and Custom Modules.
- Forecasting Insights and Workflows for Custom Modules.
- Sandbox environment for testing and development.
- Audit Logs for tracking changes and ensuring compliance.
Pipeliner CRM Pricing Plans
- Minimum requirement of 3 users for activation.
- Includes account and contact management features.
- Offers opportunity and lead pipeline view.
- Provides in-app notifications for updates.
- Unique productivity features for enhanced efficiency.
- Integration with Microsoft and Google Suite.
- Dynamic velocity and target views for insights.
- Multiple currencies support for global operations.
- Enhanced analytics engine for data-driven decisions.
- Project engine for managing complex projects.
- 25 automatizer processes with up to 10,000 runs.
- 150k API calls per month for integrations.
- 100 automatizer processes with up to 100,000 runs.
- 350k API calls per month for extensive integrations.
- Comprehensive backend functions and administration.
- Professional services available as add-ons.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations are reliable. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.
Freshsales or Pipeliner CRM: Which One Matches Your Business Needs?
Choose Freshsales If You Need ...
- Comprehensive CRM solution
If you need a comprehensive CRM solution with advanced features like lead scoring, email tracking, and automation, Freshsales is the ideal choice. Its robust functionality and excellent customer support make it a reliable option for businesses looking to enhance their sales processes.
- Advanced security features
If security is a top priority for your business, Freshsales offers advanced security measures to protect user data. This makes it a safer choice for businesses handling sensitive information, providing peace of mind and compliance with data protection regulations.
Choose Pipeliner CRM If You Need ...
- Visual data representation
If you prefer a CRM with a unique visual interface that simplifies data management, Pipeliner CRM is the better choice. Its visual tools make it easier to understand and act upon complex information, ideal for teams that rely on visual data representation.
- Seamless integrations
If seamless integration with other business tools is important to you, Pipeliner CRM offers a wide range of integrations that enhance its functionality. This makes it an ideal choice for businesses looking to connect their CRM with other systems.
Frequently Asked Questions
What are the key differences between Freshsales and Pipeliner CRM?
Which CRM is better for small businesses?
How do Freshsales and Pipeliner CRM handle integrations?
Which CRM offers better customer support?
How do the security features of Freshsales and Pipeliner CRM compare?
Which CRM is more cost-effective?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
