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Act! vs Pipeliner CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Good Value For Price
4.2

0

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Act!

Act! is a comprehensive CRM solution offering robust contact management and affordable pricing. It's ideal for small to medium-sized businesses seeking to enhance customer relationships and streamline sales processes.

  • Comprehensive contact management
  • Affordable pricing
  • Reliable customer support
  • Limited advanced features
  • Basic reporting analytics

Free plan?

Yes

Starting price

€30 per month per user
Excellent Value For Price
4.5

0

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Pipeliner CRM

Pipeliner CRM provides a dynamic platform with a visual sales pipeline and advanced analytics. It's perfect for sales teams looking to improve efficiency and gain deeper insights into their sales performance.

  • Visual sales pipeline
  • Advanced reporting analytics
  • Extensive customization options
  • Higher pricing
  • Steeper learning curve

Free plan?

No

Starting price

$65 per month per user

What is Act!?

Act! is a comprehensive CRM solution designed to help businesses manage customer relationships effectively. It offers a range of features including contact management, sales pipeline tracking, and marketing automation. With Act!, you can streamline your sales processes, improve customer interactions, and enhance productivity. The software is particularly beneficial for small to medium-sized businesses looking to organize their customer data and drive sales growth.

What is Pipeliner CRM?

Pipeliner CRM is a dynamic CRM platform that empowers sales teams with visual tools to manage their sales processes efficiently. It offers features like sales pipeline visualization, lead management, and reporting analytics. Pipeliner CRM helps sales professionals stay organized, prioritize tasks, and close deals faster. Its intuitive interface and robust functionality make it an ideal choice for businesses seeking to enhance their sales performance and customer engagement.

Pros and Cons of Act! vs Pipeliner CRM

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Pros & Cons of Act!

Comprehensive contact management
  • Act! offers a robust contact management system that allows you to efficiently store and organize customer information, making it easier to manage relationships and improve customer interactions.
Affordable pricing
  • Act! provides a cost-effective solution for small to medium-sized businesses, offering a range of features at a competitive price, making it accessible for businesses with limited budgets.
Reliable customer support
  • Act! offers dependable customer support with various channels for assistance, ensuring that users receive the help they need to resolve issues and maximize the software's potential.
Limited advanced features
  • While Act! offers essential CRM functionalities, it lacks some of the advanced features found in other CRM solutions, which may limit its appeal for larger enterprises seeking more sophisticated tools.
Basic reporting analytics
  • Act!'s reporting analytics are relatively basic, providing standard insights but lacking the depth and customization options available in more advanced CRM platforms, which may be a drawback for data-driven businesses.
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Pros & Cons of Pipeliner CRM

Visual sales pipeline
  • Pipeliner CRM offers a visual sales pipeline that provides an intuitive way to manage sales processes, allowing sales teams to track opportunities and progress with ease and clarity.
Advanced reporting analytics
  • Pipeliner CRM excels in reporting analytics, offering advanced features that provide deeper insights and customizable reports, enabling businesses to make data-driven decisions with confidence.
Extensive customization options
  • Pipeliner CRM provides extensive customization options, allowing businesses to tailor the CRM to their specific needs, ensuring a personalized experience that aligns with their unique processes.
Higher pricing
  • Pipeliner CRM's pricing is on the higher side, which may be a consideration for businesses with limited budgets, although the advanced features and capabilities justify the cost for many users.
Steeper learning curve
  • Pipeliner CRM's advanced features and functionalities come with a steeper learning curve, requiring users to invest time in training and familiarization to fully leverage the software's potential.

Act! vs Pipeliner CRM: At A Glance

Decision FactorAct!Pipeliner CRM
Value to Price
Good4.0
Excellent4.5
Ease of Use
Good4.1
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Good4.2
Excellent4.4
Integrations
Good4.0
Excellent4.5
Customer Support
Good4.1
Excellent4.6
Security
Excellent4.3
Excellent4.5
Overall Rating
Good4.2
Excellent4.5

Act! vs Pipeliner CRM: A Detailed Breakdown of Key Features

FeaturesAct!Pipeliner CRM
Contact Management
Excellent4.3
Excellent4.6
Sales Pipeline
Good4.2
Excellent4.7
Marketing Automation
Good4.1
Excellent4.5
Reporting Analytics
Good4.0
Excellent4.6
Mobile Access
Good4.2
Excellent4.5
Customization
Good4.1
Excellent4.6

Contact Management

Contact Management is a crucial feature for any CRM software. Act! offers a robust contact management system that allows you to store and organize customer information efficiently. Pipeliner CRM enhances this feature with its visual interface, making it easier to track and manage contacts. If you prefer a more visual approach to contact management, Pipeliner CRM is the better choice.

Sales Pipeline

Sales Pipeline is essential for tracking sales opportunities. Act! provides a functional sales pipeline feature that helps you monitor deals and progress. Pipeliner CRM takes it a step further with its visual sales pipeline, offering a more intuitive way to manage sales processes. If you value a visual representation of your sales pipeline, Pipeliner CRM is the superior option.

Marketing Automation

Marketing Automation streamlines marketing efforts by automating tasks. Act! offers basic marketing automation features that are suitable for small businesses. Pipeliner CRM provides more advanced automation capabilities, allowing for more sophisticated marketing campaigns. If you require advanced marketing automation, Pipeliner CRM is the better choice.

Reporting Analytics

Reporting Analytics provides insights into business performance. Act! offers standard reporting features that help you analyze data. Pipeliner CRM excels in this area with its advanced analytics, providing deeper insights and customizable reports. If you need comprehensive reporting analytics, Pipeliner CRM is the preferred option.

Mobile Access

Mobile Access allows you to manage your CRM on the go. Act! offers mobile access with essential features for remote work. Pipeliner CRM enhances this with a more user-friendly mobile interface, ensuring seamless access to CRM data. If mobile access is a priority, Pipeliner CRM is the better choice.

Customization

Customization allows you to tailor the CRM to your business needs. Act! offers a decent level of customization, enabling you to adjust settings and features. Pipeliner CRM provides more extensive customization options, allowing for a more personalized experience. If customization is important, Pipeliner CRM is the superior option.

Pricing Comparison of Act! and Pipeliner CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Act! and Pipeliner CRM. This comparison will highlight the best option for managing your customer relationships.

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Act! Pricing Plans

Act! Premium Cloud
For Small Businesses
€30

per month per user

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Act! Premium Cloud includes:
  • Secure hosting in Frankfurt ensuring data protection.
  • Automatic updates and backups for peace of mind.
  • Optional desktop sync for flexible data access.
  • Expert technical support available for assistance.
Act! Premium Desktop
For Individuals
€36

per month per user

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Act! Premium Desktop includes:
  • Self-managed security for complete data control.
  • Complete control of updates for tailored software management.
  • Compatibility with desktop add-ons for enhanced functionality.
  • Expert technical support for troubleshooting and guidance.
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Pipeliner CRM Pricing Plans

Starter
For Small Businesses
$65

per month per user

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Starter includes:
  • Minimum requirement of 3 users for activation.
  • Includes account and contact management features.
  • Offers opportunity and lead pipeline view.
  • Provides in-app notifications for updates.
Business
For Medium Enterprises
$85

per month per user

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Includes Starter, plus:
  • Unique productivity features for enhanced efficiency.
  • Integration with Microsoft and Google Suite.
  • Dynamic velocity and target views for insights.
  • Multiple currencies support for global operations.
Enterprise
For Large Enterprises
$115

per month per user

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Includes Business, plus:
  • Enhanced analytics engine for data-driven decisions.
  • Project engine for managing complex projects.
  • 25 automatizer processes with up to 10,000 runs.
  • 150k API calls per month for integrations.
Unlimited
For Global Enterprises
$150

per month per user

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Includes Enterprise, plus:
  • 100 automatizer processes with up to 100,000 runs.
  • 350k API calls per month for extensive integrations.
  • Comprehensive backend functions and administration.
  • Professional services available as add-ons.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you choose the best CRM solution.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Act! or Pipeliner CRM: Which One Matches Your Business Needs?

Choose Act! If You Need ...

  • Affordable CRM solution

    If you are a small business owner looking for an affordable CRM solution with essential features, Act! is a great choice. It offers comprehensive contact management and reliable customer support at a competitive price.

  • User-friendly interface

    If you prefer a CRM with a user-friendly interface that is easy to navigate, Act! is the better option. Its straightforward design makes it accessible to users with varying technical skills.

Choose Pipeliner CRM If You Need ...

  • Advanced CRM features

    If you need advanced CRM features like a visual sales pipeline and in-depth reporting analytics, Pipeliner CRM is the superior choice. It offers a dynamic platform that enhances sales performance and customer engagement.

  • Scalable CRM solution

    If you anticipate significant growth and require a scalable CRM solution, Pipeliner CRM is the better option. Its robust infrastructure can accommodate larger enterprises and support increasing data and user demands.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.