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Salesforce vs Pipeliner CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.7

0

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Salesforce

Salesforce offers a comprehensive CRM solution with extensive features and integration options. Its robust analytics and reporting capabilities make it a top choice for businesses seeking data-driven insights.

  • Comprehensive CRM features
  • Extensive integration options
  • Robust analytics and reporting
  • Steep learning curve
  • Higher cost for small businesses

Free plan?

No

Starting price

$25 per month per user
Excellent Value For Price
4.5

0

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Pipeliner CRM

Pipeliner CRM provides a user-friendly interface and strong pipeline visualization, making it an ideal choice for small teams seeking an affordable and intuitive CRM solution.

  • User-friendly interface
  • Strong pipeline visualization
  • Affordable for small teams
  • Limited advanced features
  • Fewer customization options

Free plan?

No

Starting price

$65 per month per user

What is Salesforce?

Salesforce is a leading cloud-based CRM platform that empowers businesses to manage customer relationships effectively. It offers a comprehensive suite of tools for sales, marketing, and customer service, enabling teams to collaborate seamlessly. With its robust analytics and reporting capabilities, Salesforce helps businesses make data-driven decisions, enhancing productivity and customer satisfaction. Its extensive integration options ensure that it fits into any existing tech stack, making it a versatile choice for companies of all sizes.

What is Pipeliner CRM?

Pipeliner CRM is a dynamic customer relationship management software designed to streamline sales processes and enhance team collaboration. It offers intuitive visual tools that help sales teams track leads, manage pipelines, and close deals efficiently. Pipeliner CRM's user-friendly interface and customizable features make it an ideal choice for businesses looking to improve their sales operations. Its integration capabilities ensure seamless connectivity with other business tools, providing a holistic view of customer interactions and driving better sales outcomes.

Pros and Cons of Salesforce vs Pipeliner CRM

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Pros & Cons of Salesforce

Comprehensive CRM features
  • Salesforce offers a wide range of CRM features, including sales, marketing, and customer service tools, making it a versatile choice for businesses seeking a robust solution.
Extensive integration options
  • With its vast array of integration options, Salesforce seamlessly connects with other business tools, ensuring a cohesive tech stack and streamlined operations.
Robust analytics and reporting
  • Salesforce provides powerful analytics and reporting capabilities, enabling businesses to make data-driven decisions and gain valuable insights into customer behavior.
Steep learning curve
  • Salesforce's extensive features may require a significant learning curve, especially for new users, necessitating time and resources for training and adaptation.
Higher cost for small businesses
  • The cost of Salesforce can be prohibitive for small businesses, making it less accessible for those with limited budgets seeking a CRM solution.
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Pros & Cons of Pipeliner CRM

User-friendly interface
  • Pipeliner CRM's intuitive interface makes it easy for users to navigate and manage sales processes, reducing the learning curve and enhancing productivity.
Strong pipeline visualization
  • With its visual pipeline tools, Pipeliner CRM allows sales teams to track and manage deals effectively, providing a clear overview of sales progress.
Affordable for small teams
  • Pipeliner CRM offers cost-effective pricing plans, making it an attractive option for small teams and businesses seeking a budget-friendly CRM solution.
Limited advanced features
  • While Pipeliner CRM offers essential CRM features, it may lack some advanced functionalities that larger businesses require for complex sales processes.
Fewer customization options
  • Pipeliner CRM's customization capabilities may be limited compared to other CRM solutions, potentially restricting businesses from tailoring the platform to their specific needs.

Salesforce vs Pipeliner CRM: At A Glance

Decision FactorSalesforcePipeliner CRM
Value to Price
Excellent4.6
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.7
Functionality
Excellent4.8
Excellent4.6
Scalability
Excellent4.9
Excellent4.5
Integrations
Excellent4.8
Excellent4.6
Customer Support
Excellent4.7
Excellent4.5
Security
Excellent4.9
Excellent4.6
Overall Rating
Excellent4.7
Excellent4.5

Value to Price

Salesforce offers a comprehensive suite of features that justify its pricing, making it a valuable investment for businesses seeking robust CRM capabilities. Pipeliner CRM, while slightly more affordable, provides excellent value with its intuitive interface and customizable features. If you prioritize a balance between cost and functionality, Salesforce might be the better choice.

Ease of Use

Pipeliner CRM shines in ease of use with its intuitive visual tools and user-friendly interface, making it accessible for teams of all skill levels. Salesforce, while powerful, may require a steeper learning curve due to its extensive features. If ease of use is your priority, Pipeliner CRM is the way to go.

Functionality

Salesforce excels in functionality with its extensive range of tools for sales, marketing, and customer service, making it a versatile choice for businesses of all sizes. Pipeliner CRM offers strong functionality with its focus on sales processes and team collaboration. If you need a comprehensive CRM solution, Salesforce is the better option.

Scalability

Salesforce is renowned for its scalability, accommodating businesses from startups to large enterprises with ease. Pipeliner CRM also offers scalability but may be more suited for small to medium-sized businesses. If you anticipate significant growth, Salesforce is the more scalable choice.

Integrations

Salesforce offers extensive integration options, allowing seamless connectivity with a wide range of business tools. Pipeliner CRM also provides solid integration capabilities, ensuring it fits into existing tech stacks. If integration flexibility is crucial, Salesforce is the superior choice.

Customer Support

Salesforce provides robust customer support with various resources and assistance options, ensuring users receive the help they need. Pipeliner CRM offers reliable support but may not match Salesforce's extensive resources. If customer support is a priority, Salesforce is the better option.

Security

Salesforce prioritizes security with advanced measures to protect customer data, making it a trusted choice for businesses handling sensitive information. Pipeliner CRM also offers strong security features, ensuring data protection. If security is paramount, Salesforce is the more secure option.

Overall Rating

Salesforce receives a higher overall rating due to its comprehensive features, scalability, and robust support, making it a top choice for businesses seeking a powerful CRM solution. Pipeliner CRM, while slightly lower in rating, offers excellent value and ease of use, making it ideal for smaller teams.

Salesforce vs Pipeliner CRM: A Detailed Breakdown of Key Features

FeaturesSalesforcePipeliner CRM
Lead Management
Excellent4.8
Excellent4.6
Pipeline Visualization
Excellent4.7
Excellent4.8
Reporting and Analytics
Excellent4.9
Excellent4.7
Mobile Access
Excellent4.8
Excellent4.6
Customization
Excellent4.9
Excellent4.7
Collaboration Tools
Excellent4.7
Excellent4.8

Lead Management

Salesforce excels in lead management with its comprehensive tools for tracking and nurturing leads, ensuring no opportunity is missed. Pipeliner CRM also offers strong lead management capabilities, focusing on visual tools to streamline the process. If you need advanced lead management features, Salesforce is the superior choice.

Pipeline Visualization

Pipeliner CRM stands out with its intuitive pipeline visualization, allowing sales teams to easily track and manage deals. Salesforce also offers robust pipeline visualization but may require more customization. If visualizing your sales pipeline is crucial, Pipeliner CRM is the better option.

Reporting and Analytics

Salesforce offers powerful reporting and analytics tools, providing deep insights into sales performance and customer behavior. Pipeliner CRM also provides solid analytics but may not match Salesforce's depth. If data-driven decision-making is a priority, Salesforce is the better choice.

Mobile Access

Salesforce provides excellent mobile access, allowing users to manage customer relationships on the go. Pipeliner CRM also offers mobile access but may have fewer features. If mobile functionality is important, Salesforce is the superior option.

Customization

Salesforce offers extensive customization options, allowing businesses to tailor the platform to their specific needs. Pipeliner CRM also provides customization but may have limitations. If you require a highly customizable CRM, Salesforce is the better choice.

Collaboration Tools

Pipeliner CRM excels in collaboration tools, facilitating seamless communication and teamwork among sales teams. Salesforce also offers strong collaboration features but may require more setup. If enhancing team collaboration is a priority, Pipeliner CRM is the better option.

Pricing Comparison of Salesforce and Pipeliner CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Salesforce and Pipeliner CRM. This comparison will highlight the best option for managing your customer relationships.

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Salesforce Pricing Plans

Starter Suite
For Small Businesses
$25

per month per user

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Starter Suite includes:
  • Access sales data from anywhere on any device seamlessly.
  • Customize and automate sales processes to enhance productivity.
  • Collaborate across your company with ease and efficiency.
  • Create and track quotes and orders effectively.
Pro Suite
For Growing Enterprises
$100

per month per user

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Includes Starter Suite, plus:
  • Enhanced sales engagement and conversation intelligence tools.
  • Access to premier success plan for expert guidance.
  • Integrate sales data with any application seamlessly.
  • Boost seller productivity with AI-driven insights.
Enterprise
For Large Enterprises
$165

per month per user

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Includes Pro Suite, plus:
  • Automate workflows and approvals to streamline operations.
  • Access conversation intelligence for improved communication.
  • Flexible CRM with web API for custom integrations.
  • Boost revenue with integrated sales and data management.
Unlimited
For Advanced Enterprises
$330

per month per user

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Includes Enterprise, plus:
  • Premier success plan and full sandbox for testing.
  • Comprehensive sales engagement and conversation intelligence.
  • Developer support for custom solutions and integrations.
  • Intelligent automation to enhance sales processes.
Einstein 1 Sales
For Innovative Enterprises
$500

per month per user

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Includes Unlimited, plus:
  • Performance management and sales programs for team efficiency.
  • Team collaboration with Slack for seamless communication.
  • Connect and unify all data with Data Cloud.
  • Revenue intelligence for actionable sales insights.
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Pipeliner CRM Pricing Plans

Starter
For Small Businesses
$65

per month per user

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Starter includes:
  • Minimum requirement of 3 users for activation.
  • Includes account and contact management features.
  • Offers opportunity and lead pipeline view.
  • Provides in-app notifications for updates.
Business
For Medium Enterprises
$85

per month per user

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Includes Starter, plus:
  • Unique productivity features for enhanced efficiency.
  • Integration with Microsoft and Google Suite.
  • Dynamic velocity and target views for insights.
  • Multiple currencies support for global operations.
Enterprise
For Large Enterprises
$115

per month per user

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Includes Business, plus:
  • Enhanced analytics engine for data-driven decisions.
  • Project engine for managing complex projects.
  • 25 automatizer processes with up to 10,000 runs.
  • 150k API calls per month for integrations.
Unlimited
For Global Enterprises
$150

per month per user

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Includes Enterprise, plus:
  • 100 automatizer processes with up to 100,000 runs.
  • 350k API calls per month for extensive integrations.
  • Comprehensive backend functions and administration.
  • Professional services available as add-ons.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, scalability, and ease of use. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Salesforce or Pipeliner CRM: Which One Matches Your Business Needs?

Choose Salesforce If You Need ...

  • Comprehensive CRM solution

    If you are a large enterprise seeking a comprehensive CRM solution with extensive features and integration options, Salesforce is the ideal choice. Its robust analytics and reporting capabilities make it a top choice for businesses seeking data-driven insights.

  • Advanced customization needs

    If your business requires advanced customization options to tailor the CRM platform to specific needs, Salesforce is the better choice. Its extensive customization capabilities allow businesses to create a personalized CRM experience.

Choose Pipeliner CRM If You Need ...

  • User-friendly interface

    If you are a small team or business seeking a user-friendly CRM solution with an intuitive interface, Pipeliner CRM is the ideal choice. Its strong pipeline visualization and affordable pricing make it an attractive option.

  • Budget-friendly CRM

    If your business is looking for a budget-friendly CRM solution with essential features and strong pipeline visualization, Pipeliner CRM is the better choice. Its cost-effective pricing plans make it accessible for small teams.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.