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Copper CRM vs Pipeliner CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Copper CRM

Copper CRM offers seamless integration with Google Workspace, making it a user-friendly choice for businesses. Its robust workflow automation and intuitive interface enhance productivity and streamline customer relationship management.

  • Seamless Google Workspace integration.
  • User-friendly interface.
  • Robust workflow automation.
  • Limited sales-focused features.
  • Higher cost for advanced features.

Free plan?

Yes

Starting price

$9 per seat, per month
Good Value For Price
4.1

0

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Pipeliner CRM

Pipeliner CRM excels in sales management with its strong forecasting tools and visual pipeline. While it requires some learning, its comprehensive performance tracking makes it a valuable asset for sales-focused teams.

  • Strong sales forecasting tools.
  • Visual pipeline management.
  • Comprehensive performance tracking.
  • Limited integration options.
  • Steeper learning curve.

Free plan?

No

Starting price

$65 per month per user

What is Copper CRM?

Copper CRM is a customer relationship management tool designed to integrate seamlessly with Google Workspace. It helps businesses manage leads, track customer interactions, and automate workflows, making it easier to maintain relationships and close deals. With its intuitive interface, Copper CRM allows users to focus on building connections rather than managing data, ultimately enhancing productivity and efficiency in daily operations.

What is Pipeliner CRM?

Pipeliner CRM is a sales-focused customer relationship management software that provides visual tools to help sales teams manage their pipelines effectively. It offers features like sales forecasting, lead management, and performance tracking, enabling users to make informed decisions and improve sales outcomes. Pipeliner CRM's visual approach simplifies complex data, making it easier for teams to understand and act on insights, thus enhancing their daily sales activities.

Pros and Cons of Copper CRM vs Pipeliner CRM

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Pros & Cons of Copper CRM

Seamless Google Workspace integration
  • Copper CRM integrates effortlessly with Google Workspace, allowing users to manage their customer relationships directly from their Gmail and other Google apps. This integration streamlines workflows and enhances productivity.
User-friendly interface
  • Copper CRM's intuitive interface makes it easy for users to navigate and manage their customer relationships without a steep learning curve. This ease of use is a significant advantage for businesses looking to implement a CRM quickly.
Robust workflow automation
  • Copper CRM offers powerful workflow automation features, enabling users to automate repetitive tasks and streamline processes. This automation saves time and increases efficiency, allowing users to focus on building relationships.
Limited sales-focused features
  • While Copper CRM offers a range of features, its focus on integration with Google Workspace may limit its appeal for sales-focused teams. Businesses looking for a CRM with advanced sales features may find Copper CRM lacking.
Higher cost for advanced features
  • Copper CRM's advanced features come at a higher cost, which may be a consideration for businesses with limited budgets. While the tool offers excellent value, the cost may be prohibitive for some users.
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Pros & Cons of Pipeliner CRM

Strong sales forecasting tools
  • Pipeliner CRM provides robust sales forecasting tools, allowing users to predict sales outcomes and make informed decisions. This feature is particularly valuable for sales-focused teams looking to improve their performance.
Visual pipeline management
  • Pipeliner CRM's visual pipeline management feature provides users with a clear view of their sales process, helping them manage their pipeline effectively. This visual approach simplifies complex data and enhances decision-making.
Comprehensive performance tracking
  • Pipeliner CRM offers comprehensive performance tracking features, allowing users to monitor sales performance and identify areas for improvement. This tracking helps teams optimize their sales strategies and achieve better results.
Limited integration options
  • Pipeliner CRM's integration options are more limited compared to other CRMs, which may be a drawback for businesses looking to connect with a wide range of tools. This limitation may impact the tool's versatility.
Steeper learning curve
  • Pipeliner CRM's visual approach may require some initial adjustment, leading to a steeper learning curve for new users. While the tool offers powerful features, the learning curve may be a consideration for some teams.

Copper CRM vs Pipeliner CRM: At A Glance

Decision FactorCopper CRMPipeliner CRM
Value to Price
Good4.2
Good4.0
Ease of Use
Excellent4.5
Excellent4.3
Functionality
Excellent4.4
Good4.2
Scalability
Excellent4.3
Good4.1
Integrations
Excellent4.5
Good4.2
Customer Support
Good4.1
Good4.0
Security
Good4.2
Good4.1
Overall Rating
Excellent4.3
Good4.1

Value to Price

Copper CRM offers a competitive value for its price, especially with its seamless integration with Google Workspace, making it a great choice for businesses already using Google's suite of tools. Pipeliner CRM, while slightly more expensive, provides robust sales-focused features that justify its cost for sales-driven teams. If you prioritize integration with Google Workspace, Copper CRM is the better choice.

Ease of Use

Copper CRM is known for its user-friendly interface, making it easy for users to navigate and manage customer relationships without a steep learning curve. Pipeliner CRM also offers an intuitive interface, but its visual approach may require some initial adjustment. If you value a straightforward and easy-to-use CRM, Copper CRM is the better option.

Functionality

Copper CRM provides a wide range of features, including lead management, workflow automation, and email tracking, making it a versatile tool for various business needs. Pipeliner CRM focuses on sales management, offering features like sales forecasting and performance tracking. If your primary focus is on sales management, Pipeliner CRM is the better choice.

Scalability

Copper CRM is designed to scale with your business, offering features that grow with your needs. Pipeliner CRM also offers scalability, but its focus on sales may limit its appeal for businesses with broader CRM needs. If you need a CRM that can grow with your business, Copper CRM is the better option.

Integrations

Copper CRM excels in integrations, particularly with Google Workspace, making it a seamless addition for businesses using Google's tools. Pipeliner CRM offers integrations with various sales tools, but its options are more limited compared to Copper CRM. If integrations are a priority, Copper CRM is the better choice.

Customer Support

Copper CRM offers reliable customer support, with various resources available to help users get the most out of the tool. Pipeliner CRM also provides support, but some users have reported longer response times. If customer support is a critical factor, Copper CRM is the better option.

Security

Copper CRM provides robust security features, ensuring that your data is protected. Pipeliner CRM also offers strong security measures, but Copper CRM's integration with Google Workspace adds an extra layer of security. If security is a top concern, Copper CRM is the better choice.

Overall Rating

Overall, Copper CRM offers a well-rounded solution with strong integration capabilities and ease of use, making it a great choice for businesses using Google Workspace. Pipeliner CRM is a solid option for sales-focused teams, but its narrower focus may not suit all businesses. If you need a versatile CRM with strong integration, Copper CRM is the better choice.

Copper CRM vs Pipeliner CRM: A Detailed Breakdown of Key Features

FeaturesCopper CRMPipeliner CRM
Lead Management
Excellent4.4
Excellent4.3
Workflow Automation
Excellent4.5
Good4.2
Email Tracking
Excellent4.3
Good4.1
Sales Forecasting
Good4.2
Excellent4.5
Performance Tracking
Good4.1
Excellent4.4
Visual Pipeline
Good4.0
Excellent4.5

Lead Management

Copper CRM excels in lead management with its intuitive interface and seamless integration with Google Workspace, making it easy to track and manage leads. Pipeliner CRM also offers strong lead management features, but its focus on sales may limit its appeal for businesses with broader CRM needs. If you need a CRM that can grow with your business, Copper CRM is the better option.

Workflow Automation

Copper CRM offers robust workflow automation features, allowing users to automate repetitive tasks and streamline processes. Pipeliner CRM also provides automation capabilities, but its focus on sales may limit its appeal for businesses with broader CRM needs. If you need a CRM that can grow with your business, Copper CRM is the better option.

Email Tracking

Copper CRM provides email tracking features that allow users to track email interactions and gain insights into customer engagement. Pipeliner CRM also offers email tracking, but its focus on sales may limit its appeal for businesses with broader CRM needs. If you need a CRM that can grow with your business, Copper CRM is the better option.

Sales Forecasting

Pipeliner CRM excels in sales forecasting, providing users with tools to predict sales outcomes and make informed decisions. Copper CRM also offers sales forecasting features, but its focus on integration with Google Workspace may limit its appeal for sales-focused teams. If you need a CRM that can grow with your business, Copper CRM is the better option.

Performance Tracking

Pipeliner CRM offers strong performance tracking features, allowing users to monitor sales performance and identify areas for improvement. Copper CRM also provides performance tracking, but its focus on integration with Google Workspace may limit its appeal for sales-focused teams. If you need a CRM that can grow with your business, Copper CRM is the better option.

Visual Pipeline

Pipeliner CRM's visual pipeline is a standout feature, providing users with a clear view of their sales process and helping them manage their pipeline effectively. Copper CRM also offers a visual pipeline, but its focus on integration with Google Workspace may limit its appeal for sales-focused teams. If you need a CRM that can grow with your business, Copper CRM is the better option.

Pricing Comparison of Copper CRM and Pipeliner CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Copper CRM and Pipeliner CRM. This comparison will highlight the best option for managing your customer relationships.

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Copper CRM Pricing Plans

Starter
For Small Businesses
$9

per seat, per month

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Starter includes:
  • Google Workspace integration for seamless workflow.
  • Tasks and activity feed to keep track of your tasks.
  • Forms to collect and manage data efficiently.
  • Zapier integration to connect with other apps.
Basic
For Mid-Sized Businesses
$23

per seat, per month

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Includes Starter, plus:
  • Task automation to streamline your processes.
  • Pipelines for better deal management.
  • Project management tools for efficient project handling.
  • Contact enrichment to enhance your contact data.
Professional
For Large Enterprises
$59

per seat, per month

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Includes Basic, plus:
  • Workflow automation to enhance productivity.
  • Bulk email capabilities for mass communication.
  • Advanced reporting for in-depth insights.
  • Integrations with various tools for extended functionality.
Business
For Enterprises
$99

per seat, per month

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Includes Professional, plus:
  • Email series for automated customer engagement.
  • Custom reports for tailored analytics.
  • Multi-currency support for global operations.
  • Premium support for dedicated assistance.
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Pipeliner CRM Pricing Plans

Starter
For Small Businesses
$65

per month per user

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Starter includes:
  • Minimum requirement of 3 users for activation.
  • Includes account and contact management features.
  • Offers opportunity and lead pipeline view.
  • Provides in-app notifications for updates.
Business
For Medium Enterprises
$85

per month per user

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Includes Starter, plus:
  • Unique productivity features for enhanced efficiency.
  • Integration with Microsoft and Google Suite.
  • Dynamic velocity and target views for insights.
  • Multiple currencies support for global operations.
Enterprise
For Large Enterprises
$115

per month per user

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Includes Business, plus:
  • Enhanced analytics engine for data-driven decisions.
  • Project engine for managing complex projects.
  • 25 automatizer processes with up to 10,000 runs.
  • 150k API calls per month for integrations.
Unlimited
For Global Enterprises
$150

per month per user

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Includes Enterprise, plus:
  • 100 automatizer processes with up to 100,000 runs.
  • 350k API calls per month for extensive integrations.
  • Comprehensive backend functions and administration.
  • Professional services available as add-ons.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like ease of use, functionality, and integrations. By analyzing user reviews and testing features, we ensure our recommendations fit your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Copper CRM or Pipeliner CRM: Which One Matches Your Business Needs?

Choose Copper CRM If You Need ...

  • Seamless Google Workspace integration

    If you are a business heavily reliant on Google Workspace, Copper CRM is the ideal choice. Its seamless integration with Google's suite of tools enhances productivity and streamlines workflows, making it a perfect fit for your needs.

  • User-friendly interface

    If you are looking for a CRM with an intuitive and easy-to-use interface, Copper CRM is the better option. Its user-friendly design allows for quick adoption and efficient management of customer relationships.

Choose Pipeliner CRM If You Need ...

  • Strong sales forecasting tools

    If your primary focus is on sales management and forecasting, Pipeliner CRM is the better choice. Its robust sales forecasting tools provide valuable insights and help you make informed decisions to improve sales outcomes.

  • Visual pipeline management

    If you prefer a visual approach to managing your sales pipeline, Pipeliner CRM is the ideal option. Its visual pipeline management feature simplifies complex data and enhances decision-making, making it a valuable asset for sales-focused teams.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.