logo

EngageBay CRM vs Pipeliner CRM (2024 Comparison)

author image
Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

author image
EngageBay CRM

EngageBay CRM offers a comprehensive suite of features, including marketing automation and sales tracking, at an affordable price. Its user-friendly interface makes it an excellent choice for small to medium-sized businesses.

  • Comprehensive feature set
  • Affordable pricing
  • User-friendly interface
  • Limited advanced analytics
  • Basic mobile app

Free plan?

Yes

Starting price

$11.04 per month per user
Excellent Value For Price
4.5

0

author image
Pipeliner CRM

Pipeliner CRM provides advanced analytics and a visual sales pipeline, making it a powerful tool for managing sales processes. Its robust security features ensure data protection and compliance.

  • Advanced analytics
  • Visual sales pipeline
  • Robust security features
  • Higher pricing
  • Limited marketing automation

Free plan?

No

Starting price

$65 per month per user

What is EngageBay CRM?

EngageBay CRM is a comprehensive customer relationship management tool designed to streamline sales, marketing, and customer support processes. It offers a unified platform that helps businesses manage customer interactions, automate marketing campaigns, and track sales performance. With its intuitive interface and robust features, EngageBay CRM empowers businesses to enhance customer engagement, improve sales efficiency, and drive growth. Whether you're a small business or a growing enterprise, EngageBay CRM provides the tools you need to build strong customer relationships and achieve your business goals.

What is Pipeliner CRM?

Pipeliner CRM is a powerful customer relationship management software that helps businesses manage their sales processes effectively. It offers a visual and intuitive interface that allows sales teams to track leads, manage opportunities, and close deals efficiently. With its advanced analytics and reporting capabilities, Pipeliner CRM provides valuable insights into sales performance, enabling businesses to make data-driven decisions. Whether you're a small business or a large enterprise, Pipeliner CRM offers the tools you need to streamline your sales operations and drive revenue growth.

Pros and Cons of EngageBay CRM vs Pipeliner CRM

author image

Pros & Cons of EngageBay CRM

Comprehensive feature set
  • EngageBay CRM offers a wide range of features, including marketing automation, sales tracking, and customer support tools, making it a versatile solution for businesses of all sizes.
Affordable pricing
  • EngageBay CRM provides excellent value for money, with competitive pricing plans that cater to small and medium-sized businesses, making it an affordable choice for budget-conscious users.
User-friendly interface
  • EngageBay CRM is known for its intuitive and user-friendly interface, making it easy for users to navigate and utilize its features without a steep learning curve.
Limited advanced analytics
  • While EngageBay CRM offers basic analytics and reporting features, it lacks the advanced analytics capabilities found in some other CRM solutions, which may be a drawback for data-driven users.
Basic mobile app
  • EngageBay CRM's mobile app provides basic functionality, but it lacks some of the advanced features and capabilities found in the desktop version, which may limit its usability on the go.
author image

Pros & Cons of Pipeliner CRM

Advanced analytics
  • Pipeliner CRM offers powerful analytics and reporting capabilities, providing valuable insights into sales performance and enabling businesses to make data-driven decisions.
Visual sales pipeline
  • Pipeliner CRM's unique visual sales pipeline provides a clear and intuitive view of the sales process, helping sales teams track leads and manage opportunities effectively.
Robust security features
  • Pipeliner CRM prioritizes security, offering robust security features such as role-based access control to protect user data and ensure compliance with industry standards.
Higher pricing
  • Pipeliner CRM's pricing plans are higher compared to some other CRM solutions, which may be a consideration for budget-conscious users looking for a more affordable option.
Limited marketing automation
  • While Pipeliner CRM offers some marketing automation features, they are not as extensive as those found in other CRM solutions, which may be a drawback for users seeking advanced marketing capabilities.

EngageBay CRM vs Pipeliner CRM: At A Glance

Decision FactorEngageBay CRMPipeliner CRM
Value to Price
Good4.2
Excellent4.4
Ease of Use
Excellent4.3
Excellent4.6
Functionality
Excellent4.4
Excellent4.5
Scalability
Excellent4.3
Excellent4.5
Integrations
Good4.2
Excellent4.4
Customer Support
Excellent4.3
Excellent4.5
Security
Excellent4.4
Excellent4.6
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

EngageBay CRM offers a competitive pricing structure that provides excellent value for small to medium-sized businesses. Its comprehensive features, including marketing automation and sales tracking, make it a cost-effective choice. Pipeliner CRM, while slightly more expensive, offers advanced analytics and reporting capabilities that justify its price for larger enterprises. If you're a small business looking for affordability, EngageBay CRM is a great option.

Ease of Use

EngageBay CRM is known for its user-friendly interface, making it easy for users to navigate and utilize its features. Pipeliner CRM, on the other hand, offers a more visually intuitive interface that enhances user experience. If you prioritize ease of use and a visually appealing interface, Pipeliner CRM is the better choice.

Functionality

Both EngageBay CRM and Pipeliner CRM offer robust functionality, but Pipeliner CRM stands out with its advanced analytics and reporting capabilities. EngageBay CRM provides a comprehensive suite of features, including marketing automation and customer support tools. If you require advanced analytics and reporting, Pipeliner CRM is the superior option.

Scalability

EngageBay CRM is designed to scale with growing businesses, offering features that cater to small to medium-sized enterprises. Pipeliner CRM, with its advanced capabilities, is better suited for larger organizations with complex sales processes. If you're a growing business looking for scalability, EngageBay CRM is a suitable choice.

Integrations

EngageBay CRM offers a wide range of integrations with popular third-party applications, making it easy to connect with existing tools. Pipeliner CRM also provides integrations but focuses more on its native features. If you rely heavily on third-party integrations, EngageBay CRM is the better option.

Customer Support

EngageBay CRM provides excellent customer support, with a dedicated team available to assist users. Pipeliner CRM also offers reliable support, with additional resources such as training materials and webinars. If you value comprehensive customer support, both tools are reliable choices.

Security

Both EngageBay CRM and Pipeliner CRM prioritize security, with robust measures in place to protect user data. Pipeliner CRM, however, offers additional security features such as role-based access control. If security is a top priority, Pipeliner CRM is the better choice.

Overall Rating

EngageBay CRM and Pipeliner CRM both offer excellent features and functionality, but Pipeliner CRM edges out with its advanced analytics and reporting capabilities. If you're looking for a comprehensive CRM solution with advanced features, Pipeliner CRM is the superior choice.

EngageBay CRM vs Pipeliner CRM: A Detailed Breakdown of Key Features

FeaturesEngageBay CRMPipeliner CRM
Lead Management
Excellent4.3
Excellent4.5
Marketing Automation
Excellent4.4
Excellent4.3
Sales Tracking
Good4.2
Excellent4.6
Analytics and Reporting
Excellent4.3
Excellent4.5
Customer Support Tools
Excellent4.4
Excellent4.3
Mobile Access
Good4.2
Excellent4.4

Lead Management

EngageBay CRM offers a robust lead management system that allows you to capture, track, and nurture leads effectively. Its intuitive interface makes it easy to manage leads and convert them into customers. Pipeliner CRM, on the other hand, provides a more visual approach to lead management, with its unique pipeline view that helps you visualize your sales process. If you prefer a visual representation of your sales pipeline, Pipeliner CRM is the better choice.

Marketing Automation

EngageBay CRM excels in marketing automation, offering a wide range of tools to automate your marketing campaigns and engage with your audience. Its user-friendly interface makes it easy to create and manage automated workflows. Pipeliner CRM also offers marketing automation features, but they are not as extensive as EngageBay CRM. If you require advanced marketing automation capabilities, EngageBay CRM is the superior option.

Sales Tracking

EngageBay CRM provides comprehensive sales tracking features that allow you to monitor your sales performance and track key metrics. Its intuitive dashboard provides a clear overview of your sales activities. Pipeliner CRM, however, offers more advanced sales tracking capabilities, with its powerful analytics and reporting tools. If you need in-depth sales tracking and reporting, Pipeliner CRM is the better choice.

Analytics and Reporting

EngageBay CRM offers basic analytics and reporting features that provide insights into your sales and marketing performance. Pipeliner CRM, on the other hand, excels in this area, offering advanced analytics and reporting capabilities that allow you to make data-driven decisions. If you require detailed analytics and reporting, Pipeliner CRM is the superior option.

Customer Support Tools

EngageBay CRM provides a range of customer support tools, including ticketing and live chat, to help you manage customer inquiries and provide excellent support. Pipeliner CRM also offers customer support features, but they are not as extensive as EngageBay CRM. If you prioritize customer support, EngageBay CRM is the better choice.

Mobile Access

EngageBay CRM offers mobile access, allowing you to manage your CRM on the go. Its mobile app provides a seamless experience, enabling you to access your data and perform tasks from anywhere. Pipeliner CRM also offers mobile access, with a user-friendly app that provides a similar experience. If you need mobile access, both tools are reliable options.

Pricing Comparison of EngageBay CRM and Pipeliner CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of EngageBay CRM and Pipeliner CRM. This comparison will highlight the best option for managing your customer relationships.

author image

EngageBay CRM Pricing Plans

Free
For Solopreneurs
$0

per user/month

Get Startedright_arrow
Free includes:
  • 1,000 Branded Emails per month for effective communication.
  • 360 degree contact view for detailed insights.
  • Tag Management for organized contact categorization.
  • Live Chat integration for real-time customer interaction.
Basic
For Basic Users
$11.04

per month per user

Try For Freeright_arrow
Includes Free, plus:
  • 2,500 Branded Emails per month for broader outreach.
  • Predictive Lead Score to prioritize potential leads.
  • 15 Calling minutes for direct customer engagement.
  • Custom Deal Tracks for tailored sales processes.
Growth
For Startups
$42.49

per month per user

Try For Freeright_arrow
Includes Basic, plus:
  • 20,000 Branded Emails per month for extensive campaigns.
  • Multi Currency support for global transactions.
  • 10 Automations/Workflows for streamlined operations.
  • 15 Nodes per automation/workflow for complex processes.
Pro
For Large Teams
$67.99

per month per user

Try For Freeright_arrow
Includes Growth, plus:
  • 30,000 Branded Emails per month for maximum reach.
  • 25 Automations/Workflows for advanced automation.
  • 30 Nodes per automation/workflow for intricate setups.
  • Custom Reporting for detailed performance analysis.
author image

Pipeliner CRM Pricing Plans

Starter
For Small Businesses
$65

per month per user

Try For Freeright_arrow
Starter includes:
  • Minimum requirement of 3 users for activation.
  • Includes account and contact management features.
  • Offers opportunity and lead pipeline view.
  • Provides in-app notifications for updates.
Business
For Medium Enterprises
$85

per month per user

Try For Freeright_arrow
Includes Starter, plus:
  • Unique productivity features for enhanced efficiency.
  • Integration with Microsoft and Google Suite.
  • Dynamic velocity and target views for insights.
  • Multiple currencies support for global operations.
Enterprise
For Large Enterprises
$115

per month per user

Try For Freeright_arrow
Includes Business, plus:
  • Enhanced analytics engine for data-driven decisions.
  • Project engine for managing complex projects.
  • 25 automatizer processes with up to 10,000 runs.
  • 150k API calls per month for integrations.
Unlimited
For Global Enterprises
$150

per month per user

Try For Freeright_arrow
Includes Enterprise, plus:
  • 100 automatizer processes with up to 100,000 runs.
  • 350k API calls per month for extensive integrations.
  • Comprehensive backend functions and administration.
  • Professional services available as add-ons.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors such as value to price, ease of use, functionality, and more. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations are reliable and tailored to your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

EngageBay CRM or Pipeliner CRM: Which One Matches Your Business Needs?

Choose EngageBay CRM If You Need ...

  • Affordable and Comprehensive Solution

    If you are a small to medium-sized business looking for an affordable and comprehensive CRM solution, EngageBay CRM is an excellent choice. Its wide range of features, including marketing automation and sales tracking, provides excellent value for money.

  • User-Friendly Interface

    If you prioritize ease of use and a user-friendly interface, EngageBay CRM is the better option. Its intuitive design makes it easy for users to navigate and utilize its features without a steep learning curve.

Choose Pipeliner CRM If You Need ...

  • Advanced Analytics and Reporting

    If you require advanced analytics and reporting capabilities, Pipeliner CRM is the superior choice. Its powerful analytics tools provide valuable insights into sales performance, enabling data-driven decision-making.

  • Visual Sales Pipeline

    If you prefer a visual representation of your sales process, Pipeliner CRM is the better option. Its unique visual sales pipeline provides a clear and intuitive view of your sales activities, helping you manage leads and opportunities effectively.

Frequently Asked Questions

author image
Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.