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OnPay Review 2024: Features, Pricing & More

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Author

Martin Lunendonk

Last Update

Nov 07, 2024

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OnPay
4.5

0

OnPay simplifies payroll with its user-friendly interface and comprehensive tax support. While it excels in integrations, it lacks a mobile app, which might be a consideration for some users.

  • User-friendly interface for payroll management.
  • Comprehensive tax filing and compliance support.
  • Seamless integration with accounting software.
  • Limited advanced reporting features.
  • No mobile app for on-the-go access.
Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.3
Scalability
Excellent4.4
Integrations
Excellent4.6
Customer Support
Excellent4.5
Security
Excellent4.5

What is OnPay?

OnPay is a comprehensive payroll and HR solution designed to simplify payroll processing for businesses of all sizes. It offers features like automated tax filing, employee self-service, and seamless integration with accounting software. OnPay addresses the challenges of payroll management by providing an intuitive platform that ensures compliance and accuracy.

Pros and Cons of OnPay

User-friendly interface
  • OnPay offers an intuitive and easy-to-navigate interface, making payroll management straightforward even for those without extensive experience. This simplicity can save you time and reduce errors.
Comprehensive tax support
  • With OnPay, you get robust tax filing and compliance support, ensuring your business stays on top of federal, state, and local tax requirements without the usual headaches.
Seamless integrations
  • OnPay integrates smoothly with popular accounting software like QuickBooks and Xero, allowing for a streamlined workflow and reducing the need for manual data entry.
Limited reporting features
  • While OnPay covers basic reporting needs, it lacks some advanced reporting features that larger businesses might require for in-depth analysis and strategic planning.
No mobile app
  • OnPay currently does not offer a mobile app, which can be a drawback for users who need to manage payroll tasks while on the move.

OnPay Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.7
Functionality
Excellent4.3
Scalability
Excellent4.4
Integrations
Excellent4.6
Customer Support
Excellent4.5
Security
Excellent4.5
Overall Rating
Excellent4.5

Value to Price

When I first explored OnPay, I was impressed by the value it offers for its price. The platform provides a comprehensive suite of payroll and HR features that are typically found in more expensive solutions. You get automated tax filing, direct deposit, and employee self-service, all wrapped in an intuitive interface. This makes OnPay a cost-effective choice for small to medium-sized businesses looking to streamline their payroll processes without breaking the bank.

Ease of Use

Navigating OnPay is a breeze, even for those who aren't tech-savvy. The user interface is clean and intuitive, which means you can quickly find the features you need without getting lost in a maze of options. I found the setup process straightforward, with helpful guides and support available if needed. This ease of use is a significant advantage for businesses that want to get up and running with minimal hassle.

Functionality

OnPay covers all the essential payroll functions you would expect, from processing payroll to handling tax filings. However, it goes beyond the basics by offering features like employee self-service and benefits management. While it may not have every advanced feature under the sun, it provides a solid foundation for most businesses. I appreciated how OnPay balances functionality with simplicity, ensuring you have the tools you need without overwhelming you with unnecessary complexity.

Scalability

As your business grows, OnPay grows with you. The platform is designed to handle the payroll needs of businesses of various sizes, making it a scalable solution. Whether you're a small startup or a growing company, OnPay can accommodate your needs. I found this scalability reassuring, knowing that I wouldn't have to switch platforms as my business expanded. It's a flexible solution that adapts to your changing requirements.

Integrations

One of OnPay's standout features is its ability to integrate seamlessly with popular accounting software like QuickBooks and Xero. This integration capability means you can easily sync your payroll data with your accounting system, reducing the need for manual data entry and minimizing errors. I found this feature particularly useful, as it streamlined my workflow and saved me time. If you're already using accounting software, OnPay's integrations make it a natural fit.

Customer Support

OnPay offers robust customer support, which I found to be responsive and helpful. Whether you have a question about setting up your account or need assistance with a specific feature, the support team is there to help. I appreciated the availability of multiple support channels, including phone and email, which made it easy to get the assistance I needed. This level of support is crucial for businesses that rely on their payroll system to run smoothly.

Security

Security is a top priority for OnPay, and it shows. The platform uses industry-standard encryption to protect your data, ensuring that sensitive information is kept safe. I felt confident using OnPay, knowing that my payroll data was secure. This peace of mind is essential for businesses that handle sensitive employee information. OnPay's commitment to security is evident in its robust security measures and regular updates to keep your data protected.

Key Features of OnPay

Automated Tax Filing
Excellent4.7
Benefits Management
Excellent4.4
Direct Deposit
Excellent4.6
Employee Self-Service
Excellent4.5
Payroll Processing
Excellent4.8
Reporting
Good4.2
Time Tracking
Excellent4.3

Automated Tax Filing

OnPay's automated tax filing feature is a game-changer for businesses. It takes the hassle out of tax compliance by automatically calculating, filing, and paying your payroll taxes. I found this feature incredibly convenient, as it saved me time and reduced the risk of errors. With OnPay handling the tax details, you can focus on running your business without worrying about tax deadlines or penalties.

Benefits Management

Managing employee benefits can be complex, but OnPay simplifies the process. The benefits management feature allows you to easily administer health insurance, retirement plans, and other benefits. I appreciated how OnPay streamlined this aspect of HR, making it easy to offer competitive benefits packages to employees. This feature is particularly beneficial for businesses looking to attract and retain top talent.

Direct Deposit

With OnPay, setting up direct deposit for employees is straightforward. This feature ensures that employees receive their paychecks on time, directly into their bank accounts. I found the direct deposit setup process to be quick and hassle-free, which is a significant advantage for businesses that want to offer this convenience to their employees. It's a feature that enhances employee satisfaction and simplifies payroll management.

Employee Self-Service

OnPay's employee self-service feature empowers employees to access their payroll information, update personal details, and view pay stubs online. This self-service capability reduces the administrative burden on HR and allows employees to manage their information independently. I found this feature to be a valuable addition, as it enhances transparency and improves the employee experience.

Payroll Processing

Processing payroll with OnPay is efficient and accurate. The platform handles all aspects of payroll, from calculating wages to deducting taxes and issuing payments. I was impressed by how smoothly the payroll process ran, with minimal input required from me. This feature is essential for businesses that want to ensure their payroll is processed correctly and on time.

Reporting

OnPay offers a range of reporting options to help you gain insights into your payroll data. While the reporting features are not the most advanced, they provide the essential information you need to make informed decisions. I found the reports easy to generate and understand, which is helpful for businesses that want to keep track of payroll expenses and trends.

Time Tracking

OnPay's time tracking feature allows you to monitor employee hours and attendance. This feature is particularly useful for businesses that need to track hourly employees or manage overtime. I found the time tracking tools to be intuitive and easy to use, which helped me ensure accurate payroll calculations. It's a feature that adds value to the overall payroll management process.

OnPay Pricing and Plans

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OnPay Pricing Plans

OnPay Plan
For Small Businesses
$46

per month

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OnPay Plan includes:
  • Unlimited pay runs and schedules for flexible payroll management.
  • Federal, state, and local tax filings are included for compliance.
  • Pay workers in multiple states without additional charges.
  • Expert support available via phone, chat, and email for assistance.

Who Is OnPay Best For?

OnPay is ideal for small to medium-sized businesses seeking a reliable payroll solution with comprehensive tax support. Its user-friendly interface and seamless integrations make it a top choice for businesses looking to streamline their payroll processes.

  • Great for small to medium businesses

    OnPay is designed to simplify payroll and HR tasks for small to medium-sized businesses. Its intuitive interface and comprehensive features make it easy to manage payroll, taxes, and benefits without the need for extensive training or resources.

  • Ideal for growing companies

    As your business expands, OnPay grows with you. It offers scalable payroll solutions that can accommodate the needs of growing companies, ensuring that you have the tools you need to manage payroll efficiently as your workforce increases.

  • Perfect for budget-conscious teams

    OnPay provides a cost-effective payroll solution with all the essential features you need. It's perfect for budget-conscious teams that want to streamline payroll processes without sacrificing quality or functionality.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.