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Zoho People Review 2024: Features, Pricing & More

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Author

Martin Lunendonk

Last Update

Nov 15, 2024

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Zoho People
4.5

0

Zoho People is a robust HR management tool offering comprehensive features and seamless integration with other Zoho apps. Its user-friendly interface makes it an excellent choice for businesses seeking efficient HR solutions.

  • Comprehensive HR management features.
  • User-friendly interface and navigation.
  • Seamless integration with other Zoho apps.
  • Limited customization options.
  • Occasional performance lags.
Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.5
Customer Support
Good4.2
Security
Excellent4.6

What is Zoho People?

Zoho People is a comprehensive HR management platform designed to streamline HR processes for businesses of all sizes. It offers features like attendance tracking, performance appraisals, and employee self-service portals. Zoho People helps organizations manage their workforce efficiently, ensuring compliance and enhancing employee engagement.

Pros and Cons of Zoho People

Comprehensive HR management
  • Zoho People offers a wide range of HR management features, from attendance tracking to performance appraisals, making it a one-stop solution for all HR needs.
User-friendly interface
  • The interface is intuitive and easy to navigate, which means you can quickly find what you need without getting lost in complex menus.
Seamless integration
  • Zoho People integrates smoothly with other Zoho applications, enhancing its functionality and providing a cohesive experience across different business processes.
Limited customization options
  • While Zoho People is feature-rich, the customization options are somewhat limited, which might not meet the specific needs of all businesses.
Occasional performance lags
  • Users may experience occasional performance lags, especially during peak usage times, which can disrupt workflow and productivity.

Zoho People Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.5
Customer Support
Good4.2
Security
Excellent4.6
Overall Rating
Excellent4.5

Value to Price

When I first explored Zoho People, I was impressed by the value it offers for its price. The extensive range of features, from leave management to performance tracking, provides a comprehensive HR solution without breaking the bank. Compared to other HR tools, Zoho People stands out for its affordability while maintaining high functionality. You get a lot of bang for your buck, making it a smart investment for businesses looking to streamline their HR processes without overspending.

Ease of Use

Navigating Zoho People is a breeze, thanks to its intuitive design. I found the interface clean and straightforward, which means you can focus on managing HR tasks rather than figuring out how to use the software. The learning curve is minimal, making it accessible even for those who aren't tech-savvy. This ease of use is a significant advantage, especially for small businesses that need to get up and running quickly without extensive training.

Functionality

Zoho People packs a punch with its functionality. From onboarding new employees to managing payroll, it covers all bases. I particularly appreciated the performance appraisal feature, which allows for detailed feedback and goal setting. The tool's comprehensive nature means you won't need multiple software to handle different HR tasks. It's a one-stop-shop that simplifies HR management, making it easier to keep track of everything in one place.

Scalability

As your business grows, Zoho People grows with you. I found its scalability impressive, accommodating the needs of both small startups and larger enterprises. The software can handle an increasing number of employees and more complex HR processes without losing efficiency. This scalability ensures that you won't outgrow the tool, making it a long-term solution for your HR needs. It's reassuring to know that Zoho People can adapt as your business evolves.

Integrations

One of the standout features of Zoho People is its seamless integration with other Zoho apps and third-party tools. I found this particularly useful for creating a cohesive workflow across different business functions. Whether it's integrating with Zoho CRM or other productivity tools, the process is smooth and hassle-free. This integration capability enhances the software's functionality, allowing you to tailor it to your specific business needs and streamline operations.

Customer Support

While Zoho People offers a robust set of features, customer support is an area with room for improvement. I found the support team responsive, but there were times when more in-depth assistance was needed. The availability of resources like tutorials and FAQs is helpful, but direct support could be more comprehensive. For businesses that rely heavily on customer support, this is something to consider. However, the overall experience is positive, with support generally meeting expectations.

Security

Security is a top priority for Zoho People, and it shows. I felt confident using the platform, knowing that my data was protected by robust security measures. Features like role-based access control and data encryption ensure that sensitive information is safe from unauthorized access. This focus on security is crucial for businesses handling personal employee data, providing peace of mind that your information is in good hands. It's a reassuring aspect of using Zoho People.

Key Features of Zoho People

Attendance Management
Excellent4.5
Employee Self-Service
Excellent4.6
Leave Management
Excellent4.4
Mobile Access
Excellent4.3
Onboarding
Excellent4.5
Payroll Integration
Good4.2
Performance Appraisal
Excellent4.6
Time Tracking
Excellent4.4

Attendance Management

Managing attendance with Zoho People is straightforward and efficient. I found the system easy to use, allowing for quick tracking of employee hours and attendance patterns. This feature is particularly beneficial for businesses with flexible work arrangements, as it provides a clear overview of who is working and when. The ability to generate reports and analyze attendance data helps in making informed decisions about workforce management.

Employee Self-Service

The employee self-service portal in Zoho People empowers employees to manage their own information, reducing the administrative burden on HR teams. I appreciated how easy it was for employees to update personal details, apply for leave, and access payslips. This feature enhances employee engagement by giving them more control over their HR-related tasks, leading to a more efficient and satisfied workforce.

Leave Management

Zoho People's leave management system is a game-changer for handling employee leave requests. I found it simple to configure leave policies and track leave balances, ensuring compliance with company policies. The automated approval workflows streamline the process, reducing the time spent on manual approvals. This feature is invaluable for maintaining accurate leave records and ensuring that employees' leave requests are handled efficiently.

Mobile Access

With Zoho People's mobile access, managing HR tasks on the go is a breeze. I found the mobile app user-friendly and packed with features, allowing me to perform essential HR functions from anywhere. This flexibility is crucial for businesses with remote or mobile workforces, ensuring that HR processes continue smoothly regardless of location. It's a convenient feature that enhances the overall usability of the platform.

Onboarding

The onboarding feature in Zoho People simplifies the process of bringing new employees into the company. I appreciated the ability to create customized onboarding workflows, ensuring that new hires have a smooth transition into their roles. This feature helps in reducing the time and effort required for onboarding, making it a seamless experience for both HR teams and new employees. It's a valuable tool for enhancing the onboarding process.

Payroll Integration

Integrating payroll with Zoho People is a seamless experience. I found the integration process straightforward, allowing for accurate and timely payroll processing. This feature eliminates the need for manual data entry, reducing the risk of errors and ensuring that employees are paid correctly and on time. It's a crucial feature for businesses looking to streamline their payroll processes and improve accuracy.

Performance Appraisal

Zoho People's performance appraisal feature is a powerful tool for managing employee performance. I found it easy to set up performance goals and conduct appraisals, providing valuable insights into employee performance. This feature helps in identifying areas for improvement and recognizing top performers, contributing to a more motivated and productive workforce. It's an essential tool for businesses focused on performance management.

Time Tracking

Time tracking with Zoho People is efficient and accurate. I found the system easy to use, allowing for precise tracking of employee hours and project time. This feature is particularly beneficial for businesses that bill clients based on time, as it provides detailed reports and insights into time spent on various tasks. It's a valuable tool for improving productivity and ensuring accurate billing.

Zoho People Pricing and Plans

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Zoho People Pricing Plans

ESSENTIAL HR
For Small Businesses
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Essential HR includes:
  • Comprehensive Employee Database Management for easy access to records.
  • HR Files management for organized document storage and retrieval.
  • Employee Self-Service portal for personal information updates.
  • Time Off Management with multi-level approvals for leave requests.
PROFESSIONAL
For Medium Enterprises
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Includes Essential HR, plus:
  • People Kiosk for onsite attendance with facial recognition.
  • Biometric Integration for instant attendance marking.
  • Shift Scheduling and Rotation for workforce management.
  • IP & Geo Restrictions for secure access control.
PREMIUM
For Large Enterprises
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Includes Professional, plus:
  • KRA and Goals Tracking for performance management.
  • Skill Set Matrix to track proficiency of skills.
  • 360-Degree Feedback for comprehensive performance reviews.
  • Advanced HR Analytics with Zoho Analytics integration.
ENTERPRISE
For Corporates
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Includes Premium, plus:
  • Self and Blended Learning for comprehensive training solutions.
  • Course Management for creating and managing courses.
  • Discussion Forum for collaborative learning and feedback.
  • Sandbox for safe testing and experimentation.
People Plus
For Global Enterprises
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Includes Enterprise, plus:
  • Zoho Payroll for payroll management in India and UAE.
  • Zoho Expense for efficient expense management.
  • Zoho Connect for enhanced team collaboration.
  • Zoho Vault for secure password management.

Who Is Zoho People Best For?

Zoho People is ideal for businesses seeking a comprehensive HR management solution. With features like performance appraisals and seamless integration, it caters to organizations looking to streamline HR processes and enhance employee engagement.

  • Great for small to medium businesses

    Zoho People is designed to meet the needs of small to medium-sized businesses. Its comprehensive HR features, including attendance management and performance appraisals, make it an excellent choice for businesses looking to streamline their HR processes without the complexity of larger systems.

  • Ideal for growing companies

    As your company grows, Zoho People grows with you. Its scalable features, such as onboarding and payroll integration, ensure that your HR processes remain efficient and effective, even as your workforce expands. This makes it a perfect fit for businesses that need a solution that can adapt to their changing needs.

  • Perfect for remote teams

    With its mobile access and employee self-service portal, Zoho People is ideal for remote teams. It allows employees to manage their HR tasks from anywhere, ensuring that HR processes continue smoothly regardless of location. This flexibility is crucial for businesses with remote or mobile workforces.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.