Gusto vs Zoho People (2024 Comparison)
Gusto offers a user-friendly platform with comprehensive payroll features and excellent customer support, making it an ideal choice for small to medium-sized businesses.
- Comprehensive payroll features
- User-friendly interface
- Excellent customer support
- Limited HR functionality
- Higher cost for larger teams
Free plan?
NoStarting price
$40 per month
Zoho People provides extensive HR features and customizable workflows, making it a versatile tool for businesses seeking a comprehensive HR management solution.
- Extensive HR features
- Customizable workflows
- Seamless integrations
- Steeper learning curve
- Longer response times
Free plan?
YesStarting price
Contact salesWhat is Gusto?
Gusto is a comprehensive payroll and HR software designed to simplify the complexities of managing employee benefits, payroll, and compliance. It offers a user-friendly interface that allows businesses to automate payroll processes, manage employee benefits, and ensure compliance with ease. Gusto's intuitive platform helps businesses save time and reduce errors, making it an ideal choice for small to medium-sized businesses looking to streamline their HR operations.
What is Zoho People?
Zoho People is a robust HR software solution that helps businesses manage their workforce efficiently. It offers a wide range of features, including employee onboarding, time tracking, performance management, and leave management. Zoho People is designed to enhance employee engagement and productivity by providing a seamless experience for both HR professionals and employees. Its customizable workflows and integrations with other Zoho applications make it a versatile tool for businesses of all sizes.
Pros and Cons of Gusto vs Zoho People
Pros & Cons of Gusto
- Gusto offers a wide range of payroll features that simplify the process of managing employee payments, taxes, and compliance. Its automated system ensures accuracy and efficiency, making it a top choice for businesses.
- Gusto's intuitive interface makes it easy for users to navigate and manage HR tasks efficiently. Its straightforward design reduces the learning curve, allowing businesses to get up and running quickly.
- Gusto is known for its responsive customer support, providing assistance through various channels. Its knowledgeable support team is available to help users resolve any issues they may encounter.
- While Gusto excels in payroll management, its HR functionality is more limited compared to other platforms. Businesses seeking comprehensive HR features may need to look elsewhere.
- Gusto's pricing can become more expensive for larger teams, making it less cost-effective for businesses with a significant number of employees. It's important to consider budget constraints when choosing Gusto.
Pros & Cons of Zoho People
- Zoho People offers a comprehensive suite of HR features, including performance management, time tracking, and employee engagement tools. Its versatility makes it a valuable asset for businesses of all sizes.
- Zoho People allows businesses to create customized workflows that suit their specific needs. This flexibility ensures that the platform can adapt to various business processes and requirements.
- Zoho People offers seamless integrations with other Zoho applications and third-party tools, enhancing its versatility. This makes it an ideal choice for businesses relying on multiple software solutions.
- Zoho People's extensive features may require a steeper learning curve for users unfamiliar with HR software. It's important to allocate time for training and onboarding to fully leverage its capabilities.
- Some users have reported longer response times from Zoho People's customer support team. It's important to consider the level of support needed when choosing this platform.
Gusto vs Zoho People: At A Glance
Value to Price
Gusto offers a comprehensive suite of HR and payroll features at a competitive price, making it a great value for small to medium-sized businesses. Zoho People, while slightly more affordable, offers a wide range of features that cater to larger organizations. If you're looking for a cost-effective solution with robust features, Gusto might be the better choice.
Ease of Use
Gusto's intuitive interface makes it easy for users to navigate and manage HR tasks efficiently. Zoho People also offers a user-friendly experience, but its extensive features may require a steeper learning curve. If ease of use is a priority, Gusto is likely the more straightforward option.
Functionality
Zoho People excels in functionality with its extensive range of HR management features, including performance tracking and employee engagement tools. Gusto, while offering essential HR functions, focuses more on payroll and benefits management. For businesses seeking comprehensive HR functionality, Zoho People is the better choice.
Scalability
Zoho People is designed to scale with growing businesses, offering customizable workflows and integrations. Gusto, while scalable, is more suited for small to medium-sized businesses. If scalability is a key consideration, Zoho People provides more flexibility for larger organizations.
Integrations
Zoho People offers seamless integrations with other Zoho applications and third-party tools, enhancing its versatility. Gusto also provides integrations, but its focus is more on payroll-related applications. For businesses relying on multiple software solutions, Zoho People's integration capabilities are superior.
Customer Support
Gusto is known for its responsive customer support, providing assistance through various channels. Zoho People offers support as well, but some users have reported longer response times. If customer support is a critical factor, Gusto's reputation for reliability makes it a strong contender.
Security
Both Gusto and Zoho People prioritize security, implementing robust measures to protect sensitive data. Gusto's focus on payroll security is particularly noteworthy, while Zoho People offers comprehensive security features across its HR platform. For businesses with a strong emphasis on payroll security, Gusto is a reliable choice.
Overall Rating
Gusto and Zoho People both offer valuable HR solutions, each with its strengths. Gusto's focus on payroll and ease of use makes it ideal for small to medium-sized businesses, while Zoho People's extensive functionality and scalability cater to larger organizations. Ultimately, the choice depends on your specific HR needs and priorities.
Gusto vs Zoho People: A Detailed Breakdown of Key Features
Payroll Management
Gusto shines in payroll management, offering a seamless and automated process that simplifies payroll tasks for businesses. Its intuitive interface and comprehensive features make it a top choice for payroll management. Zoho People, while offering payroll capabilities, focuses more on HR management. If payroll is your primary concern, Gusto is the better option.
Employee Onboarding
Both Gusto and Zoho People offer robust employee onboarding features. Gusto provides a user-friendly onboarding experience, while Zoho People offers customizable workflows to suit specific business needs. If you require a more tailored onboarding process, Zoho People is the better choice.
Time Tracking
Zoho People excels in time tracking, offering advanced features that allow businesses to monitor employee hours accurately. Gusto also provides time tracking capabilities, but its focus is more on payroll. For businesses prioritizing time tracking, Zoho People is the superior option.
Performance Management
Zoho People offers comprehensive performance management tools, allowing businesses to track and evaluate employee performance effectively. Gusto provides basic performance management features, but its primary focus is on payroll and benefits. If performance management is a priority, Zoho People is the better choice.
Leave Management
Both Gusto and Zoho People offer efficient leave management features. Zoho People provides more customization options, allowing businesses to tailor leave policies to their specific needs. If you require a more flexible leave management system, Zoho People is the better option.
Benefits Administration
Gusto excels in benefits administration, offering a wide range of options for managing employee benefits. Zoho People provides benefits management features, but its primary focus is on HR management. If benefits administration is a key concern, Gusto is the superior choice.
Pricing Comparison of Gusto and Zoho People
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Gusto and Zoho People. This comparison will highlight the best option for managing your HR needs.
Gusto Pricing Plans
- Basic support for payroll and HR queries.
- Employee profiles and self-service options available.
- Basic hiring and onboarding tools for new employees.
- Gusto-brokered health insurance administration.
- Next-day direct deposit for faster payroll processing.
- Advanced hiring and onboarding tools for efficient recruitment.
- PTO management and policies for employee leave.
- Time tracking and project tracking for better management.
- HR resource center for comprehensive HR management.
- Compliance alerts to stay updated with regulations.
- Access to certified HR experts for expert advice.
- Full-service payroll migration and account setup.
- Efficient management of contractor payments.
- No monthly base fee for the first 6 months.
- Simple and straightforward contractor payment processing.
- Easy integration with existing systems.
Zoho People Pricing Plans
- Comprehensive Employee Database Management for easy access to records.
- HR Files management for organized document storage and retrieval.
- Employee Self-Service portal for personal information updates.
- Time Off Management with multi-level approvals for leave requests.
- People Kiosk for onsite attendance with facial recognition.
- Biometric Integration for instant attendance marking.
- Shift Scheduling and Rotation for workforce management.
- IP & Geo Restrictions for secure access control.
- KRA and Goals Tracking for performance management.
- Skill Set Matrix to track proficiency of skills.
- 360-Degree Feedback for comprehensive performance reviews.
- Advanced HR Analytics with Zoho Analytics integration.
- Self and Blended Learning for comprehensive training solutions.
- Course Management for creating and managing courses.
- Discussion Forum for collaborative learning and feedback.
- Sandbox for safe testing and experimentation.
- Zoho Payroll for payroll management in India and UAE.
- Zoho Expense for efficient expense management.
- Zoho Connect for enhanced team collaboration.
- Zoho Vault for secure password management.
Our Rating Methodology
We thoroughly test each HR software, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Gusto or Zoho People: Which One Matches Your Business Needs?
Choose Gusto If You Need ...
- Comprehensive payroll management
If you are a small to medium-sized business looking for a comprehensive payroll management solution, Gusto is an excellent choice. Its user-friendly platform and extensive payroll features make it easy to manage employee payments and compliance.
- User-friendly interface
If you prioritize ease of use and a user-friendly interface, Gusto is the better option. Its intuitive design reduces the learning curve, allowing you to get up and running quickly without extensive training.
Choose Zoho People If You Need ...
- Extensive HR features
If you need a comprehensive HR management solution with extensive features, Zoho People is the ideal choice. Its wide range of HR tools and customizable workflows make it a versatile option for businesses of all sizes.
- Customizable workflows
If you require customizable workflows to suit your specific business needs, Zoho People is the better choice. Its flexibility ensures that the platform can adapt to various business processes and requirements.
Frequently Asked Questions
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Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
