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GoCo vs Zoho People (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 15, 2024

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Excellent Value For Price
4.3

0

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GoCo

GoCo offers a user-friendly HR platform with comprehensive benefits administration and responsive customer support. It's an excellent choice for small to medium-sized businesses looking to streamline HR processes.

  • User-friendly interface for easy navigation.
  • Comprehensive benefits administration features.
  • Responsive customer support team.
  • Limited performance management tools.
  • Fewer integration options compared to competitors.

Free plan?

No

Starting price

Contact sales
Excellent Value For Price
4.5

0

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Zoho People

Zoho People provides extensive performance management features and a robust employee self-service platform. It's ideal for larger organizations seeking a comprehensive HR solution with wide-ranging integrations.

  • Extensive performance management features.
  • Wide range of integrations available.
  • Robust employee self-service platform.
  • Slightly higher pricing for advanced features.
  • Complex setup process for new users.

Free plan?

Yes

Starting price

Contact sales

What is GoCo?

GoCo is a comprehensive HR software solution designed to streamline and automate HR processes for small to medium-sized businesses. It offers features like employee onboarding, benefits administration, and time tracking, all in one intuitive platform. With GoCo, you can manage your HR tasks efficiently, saving time and reducing errors. The software's user-friendly interface ensures that even those with limited technical skills can navigate it with ease, making it a valuable tool for HR professionals looking to enhance productivity and improve employee experience.

What is Zoho People?

Zoho People is a versatile HR management software that caters to businesses of all sizes. It offers a wide range of features, including employee self-service, performance management, and leave tracking, to help organizations manage their workforce effectively. Zoho People's cloud-based platform ensures that HR processes are accessible from anywhere, making it ideal for remote teams. Its integration capabilities with other Zoho applications and third-party tools make it a flexible choice for businesses looking to streamline their HR operations and improve overall efficiency.

Pros and Cons of GoCo vs Zoho People

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Pros & Cons of GoCo

User-friendly interface
  • GoCo's user-friendly interface makes it easy for HR professionals to navigate and manage tasks efficiently. The intuitive design ensures that even those with limited technical skills can use the software effectively, saving time and reducing errors.
Comprehensive benefits administration
  • GoCo offers a comprehensive benefits administration feature that simplifies the process of managing employee benefits. With its intuitive interface, HR professionals can easily handle benefits enrollment, compliance, and reporting, ensuring a smooth experience for both employees and administrators.
Responsive customer support
  • GoCo's customer support team is known for its responsiveness and helpfulness. Users can rely on timely assistance when facing issues or needing guidance, ensuring a positive experience and minimizing disruptions to HR operations.
Limited performance management
  • GoCo's performance management tools are somewhat limited compared to other HR software solutions. While it offers basic features, organizations looking for more advanced performance tracking and goal-setting capabilities may find it lacking.
Fewer integration options
  • GoCo offers fewer integration options compared to some of its competitors. This limitation may pose challenges for businesses that rely on a wide range of third-party applications and require seamless connectivity between their HR software and other tools.
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Pros & Cons of Zoho People

Extensive performance management
  • Zoho People excels in performance management, offering a comprehensive suite of tools for setting goals, tracking progress, and conducting performance reviews. This feature is ideal for organizations looking to foster employee growth and development.
Wide range of integrations
  • Zoho People provides a wide range of integrations, allowing businesses to connect seamlessly with other Zoho applications and third-party tools. This flexibility makes it a versatile choice for organizations with diverse software needs.
Robust employee self-service
  • Zoho People's employee self-service platform empowers employees to manage their information, performance goals, and training resources. This robust feature enhances employee engagement and streamlines HR processes, making it a valuable asset for businesses.
Higher pricing for advanced features
  • Zoho People's advanced features come at a slightly higher price point, which may be a consideration for budget-conscious organizations. While the extensive capabilities justify the cost, smaller businesses may find it challenging to justify the investment.
Complex setup process
  • Zoho People's setup process can be complex for new users, requiring time and effort to configure the software to meet specific business needs. This complexity may pose challenges for organizations with limited technical resources or expertise.

GoCo vs Zoho People: At A Glance

Decision FactorGoCoZoho People
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.4
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Good4.1
Excellent4.5
Integrations
Good4.0
Excellent4.6
Customer Support
Excellent4.5
Excellent4.4
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Value to Price is a critical dimension that evaluates the cost-effectiveness of the software. GoCo offers a competitive pricing structure with essential HR features, making it a great choice for small businesses. Zoho People, on the other hand, provides a broader range of features at a slightly higher price, which may be more suitable for larger organizations seeking comprehensive HR solutions.

Ease of Use

Ease of Use assesses how user-friendly the software is. GoCo's intuitive interface makes it easy for users to navigate and manage HR tasks efficiently. Zoho People also scores high in this dimension, offering a clean and organized layout that simplifies complex HR processes. Both tools are suitable for users with varying levels of technical expertise.

Functionality

Functionality measures the range and depth of features offered by the software. GoCo provides essential HR functionalities like onboarding and benefits management, while Zoho People offers a more extensive suite of features, including performance management and employee self-service. Zoho People is ideal for businesses looking for a comprehensive HR solution.

Scalability

Scalability evaluates the software's ability to grow with your business. GoCo is well-suited for small to medium-sized businesses, offering scalable solutions as your company expands. Zoho People, with its robust feature set, is designed to accommodate larger organizations and can easily scale to meet the needs of growing enterprises.

Integrations

Integrations assess the software's ability to connect with other tools and platforms. GoCo offers a decent range of integrations, allowing users to connect with popular third-party applications. Zoho People excels in this dimension, providing seamless integration with other Zoho applications and a wide array of third-party tools, making it a versatile choice for businesses with diverse software needs.

Customer Support

Customer Support evaluates the quality and availability of support services. GoCo offers responsive customer support, ensuring users receive timely assistance when needed. Zoho People also provides excellent support, with a variety of resources and channels available to help users resolve issues quickly. Both tools prioritize customer satisfaction and support.

Security

Security measures the software's ability to protect sensitive data. GoCo implements robust security protocols to safeguard user information, making it a reliable choice for businesses concerned about data protection. Zoho People also prioritizes security, offering advanced features to ensure data integrity and confidentiality. Both tools are committed to maintaining high security standards.

Overall Rating

Overall Rating is a comprehensive assessment of the software's performance across all dimensions. GoCo scores well, offering a balanced mix of features and ease of use, making it ideal for small to medium-sized businesses. Zoho People, with its extensive feature set and scalability, is better suited for larger organizations seeking a comprehensive HR solution.

GoCo vs Zoho People: A Detailed Breakdown of Key Features

FeaturesGoCoZoho People
Employee Onboarding
Excellent4.5
Excellent4.3
Time Tracking
Excellent4.4
Excellent4.6
Performance Management
Good4.2
Excellent4.7
Leave Management
Excellent4.3
Excellent4.5
Employee Self-Service
Good4.1
Excellent4.6
Benefits Administration
Excellent4.5
Excellent4.4

Employee Onboarding

When it comes to employee onboarding, GoCo shines with its intuitive and streamlined process. I found it incredibly easy to set up new hires, ensuring they have all the necessary information and resources from day one. Zoho People also offers a solid onboarding experience, but I felt that GoCo's user-friendly interface made the process smoother and more efficient. If you're looking for a tool that simplifies onboarding, GoCo might be the better choice for you.

Time Tracking

Time tracking is a crucial feature for any HR software, and both GoCo and Zoho People deliver in this area. GoCo offers a straightforward time tracking system that integrates seamlessly with payroll, making it easy to manage employee hours. Zoho People, however, provides more advanced time tracking features, including customizable reports and real-time analytics. If you need detailed insights into employee time management, Zoho People is the way to go.

Performance Management

Performance management is where Zoho People truly excels. With its comprehensive suite of tools, you can easily set goals, track progress, and conduct performance reviews. GoCo offers basic performance management features, but Zoho People's advanced capabilities make it a better fit for organizations looking to foster employee growth and development. If performance management is a priority for your business, Zoho People is the superior choice.

Leave Management

Leave management is a breeze with both GoCo and Zoho People. GoCo offers a simple and effective system for tracking employee leave, ensuring that requests are processed quickly and accurately. Zoho People, on the other hand, provides more flexibility with customizable leave policies and automated workflows. If you need a more tailored approach to leave management, Zoho People is the better option.

Employee Self-Service

Employee self-service is an essential feature for empowering your workforce. GoCo offers a user-friendly portal where employees can access their information and manage tasks like updating personal details and submitting leave requests. Zoho People takes it a step further with a more comprehensive self-service platform, allowing employees to manage their performance goals and access training resources. If you're looking for a more robust self-service solution, Zoho People is the way to go.

Benefits Administration

Benefits administration is a key feature for any HR software, and GoCo excels in this area. With its intuitive interface, I found it easy to manage employee benefits and ensure compliance with regulations. Zoho People also offers benefits administration, but I felt that GoCo's streamlined process made it more efficient. If benefits administration is a priority for your business, GoCo is the better choice.

Pricing Comparison of GoCo and Zoho People

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of GoCo and Zoho People. This comparison will highlight the best option for managing your HR needs.

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GoCo Pricing Plans

Core
For Small Businesses
Contact sales
Request Pricingright_arrow
Core includes:
  • Hiring & Onboarding Magic Flows to streamline new employee integration.
  • Magic Docs & eSignatures for easy document management and signing.
  • Employee & Manager Self Service for improved accessibility to HR tools.
  • Time Off Management to efficiently handle employee leave requests.
Growth
For Mid-Sized Businesses
Contact sales
Request Pricingright_arrow
Includes Core, plus:
  • Message Broadcast for effective internal communication.
  • AI Knowledge Base to provide instant HR-related answers.
  • Expense Management for streamlined financial tracking.
  • HR Compliance Toolkit to ensure adherence to regulations.
Ultimate
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Growth, plus:
  • Performance Management to track and improve employee performance.
  • Goal Tracking to align and monitor business objectives.
  • Employee Timeline for comprehensive employee history.
  • Props & Praise to foster a culture of recognition.
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Zoho People Pricing Plans

ESSENTIAL HR
For Small Businesses
Contact sales
Try For Freeright_arrow
Essential HR includes:
  • Comprehensive Employee Database Management for easy access to records.
  • HR Files management for organized document storage and retrieval.
  • Employee Self-Service portal for personal information updates.
  • Time Off Management with multi-level approvals for leave requests.
PROFESSIONAL
For Medium Enterprises
Contact sales
Try For Freeright_arrow
Includes Essential HR, plus:
  • People Kiosk for onsite attendance with facial recognition.
  • Biometric Integration for instant attendance marking.
  • Shift Scheduling and Rotation for workforce management.
  • IP & Geo Restrictions for secure access control.
PREMIUM
For Large Enterprises
Contact sales
Try For Freeright_arrow
Includes Professional, plus:
  • KRA and Goals Tracking for performance management.
  • Skill Set Matrix to track proficiency of skills.
  • 360-Degree Feedback for comprehensive performance reviews.
  • Advanced HR Analytics with Zoho Analytics integration.
ENTERPRISE
For Corporates
Contact sales
Try For Freeright_arrow
Includes Premium, plus:
  • Self and Blended Learning for comprehensive training solutions.
  • Course Management for creating and managing courses.
  • Discussion Forum for collaborative learning and feedback.
  • Sandbox for safe testing and experimentation.
People Plus
For Global Enterprises
Contact sales
Try For Freeright_arrow
Includes Enterprise, plus:
  • Zoho Payroll for payroll management in India and UAE.
  • Zoho Expense for efficient expense management.
  • Zoho Connect for enhanced team collaboration.
  • Zoho Vault for secure password management.

Our Rating Methodology

We thoroughly evaluate each HR software, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

GoCo or Zoho People: Which One Matches Your Business Needs?

Choose GoCo If You Need ...

  • User-friendly HR platform

    If you are a small to medium-sized business looking for a user-friendly HR platform, GoCo is an excellent choice. Its intuitive interface and comprehensive benefits administration make it easy to manage HR tasks efficiently.

  • Comprehensive benefits administration

    If you prioritize comprehensive benefits administration, GoCo is the better option. Its intuitive interface simplifies the process of managing employee benefits, ensuring compliance and a smooth experience for both employees and administrators.

Choose Zoho People If You Need ...

  • Extensive performance management

    If you need extensive performance management features, Zoho People is the superior choice. Its comprehensive suite of tools for setting goals, tracking progress, and conducting performance reviews makes it ideal for fostering employee growth and development.

  • Wide range of integrations

    If you require a wide range of integrations, Zoho People is the better option. Its seamless connectivity with other Zoho applications and third-party tools makes it a versatile choice for businesses with diverse software needs.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.