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Moonstride Review 2025: Features, Pricing & More

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Author

Martin Lunendonk

Last Update

Jan 27, 2025

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Moonstride
4.5

0

Moonstride is a comprehensive travel management platform offering seamless integration and a user-friendly interface. While setup takes time, its robust features make it a valuable tool for travel businesses.

  • Comprehensive travel management features
  • User-friendly interface
  • Seamless integration with other tools
  • Limited customization options
  • Requires initial setup time
Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.5
Customer Support
Good4.2
Security
Excellent4.4

What is Moonstride?

Moonstride is a travel management platform designed to streamline operations for travel agencies and businesses. It offers comprehensive features for booking, itinerary management, and customer relationship management, enhancing efficiency and customer satisfaction.

Pros and Cons of Moonstride

Comprehensive travel management
  • Moonstride offers a wide range of features that cover all aspects of travel management, making it a one-stop solution for travel agencies and businesses.
User-friendly interface
  • The intuitive design of Moonstride ensures that users can easily navigate through the platform, reducing the learning curve and increasing productivity.
Seamless integration
  • Moonstride integrates effortlessly with other tools, allowing users to streamline their workflow and enhance efficiency without any hassle.
Limited customization options
  • While Moonstride offers a robust set of features, the customization options are somewhat limited, which might not suit all businesses' unique needs.
Requires initial setup time
  • Setting up Moonstride initially can take some time, especially for larger organizations, but once configured, it runs smoothly.

Moonstride Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Excellent4.6
Functionality
Excellent4.4
Scalability
Excellent4.3
Integrations
Excellent4.5
Customer Support
Good4.2
Security
Excellent4.4
Overall Rating
Excellent4.5

Value to Price

When I first explored Moonstride, I was impressed by the value it offers for its price. The platform provides a comprehensive suite of travel management tools that cater to various needs, from booking to customer relationship management. Compared to other tools in the market, Moonstride stands out with its competitive pricing and extensive features. You get a lot of bang for your buck, making it an excellent choice for businesses looking to optimize their travel operations without breaking the bank.

Ease of Use

Navigating through Moonstride is a breeze, thanks to its user-friendly interface. I found the platform intuitive, with a clean design that makes it easy to find what you need. Whether you're managing bookings or creating itineraries, the process is straightforward and efficient. This ease of use is particularly beneficial for teams who want to get up and running quickly without spending too much time on training. It's a tool that anyone can pick up and use effectively.

Functionality

Moonstride offers a robust set of functionalities that cover all aspects of travel management. From booking and itinerary management to customer relationship management, the platform has it all. I appreciated how each feature is designed to enhance efficiency and streamline operations. The functionality is comprehensive, yet not overwhelming, making it suitable for businesses of all sizes. It's a tool that grows with your needs, providing the flexibility to adapt to changing requirements.

Scalability

As your business grows, so do your needs, and Moonstride is designed to scale with you. I found that the platform can handle increased workloads and more complex operations without compromising performance. This scalability is crucial for businesses that anticipate growth and need a tool that can keep up. Whether you're a small agency or a large corporation, Moonstride provides the scalability you need to manage your travel operations effectively.

Integrations

One of the standout features of Moonstride is its seamless integration capabilities. I was able to connect it with other tools I use, which streamlined my workflow and enhanced productivity. The platform supports a wide range of integrations, allowing you to customize your setup to suit your specific needs. This flexibility is a significant advantage, as it enables you to create a cohesive ecosystem of tools that work together harmoniously.

Customer Support

Customer support is a critical aspect of any software, and Moonstride doesn't disappoint. I found their support team responsive and knowledgeable, ready to assist with any issues or questions. While the support is generally excellent, there are times when response times can be a bit longer than expected. However, the quality of support provided makes up for this, ensuring that you have the help you need when you need it.

Security

Security is a top priority for any business, and Moonstride takes this seriously. The platform employs robust security measures to protect your data and ensure privacy. I felt confident using Moonstride, knowing that my information was secure. This peace of mind is invaluable, especially in today's digital landscape where data breaches are a concern. Moonstride's commitment to security is evident in its design and operations.

Key Features of Moonstride

Booking Management
Excellent4.6
CRM Integration
Excellent4.5
Customizable Itineraries
Excellent4.4
Data Analytics
Excellent4.3
Document Management
Excellent4.5
Mobile Access
Excellent4.4
Multi-Currency Support
Excellent4.3
Payment Processing
Excellent4.5
Reporting Tools
Excellent4.4
Supplier Management
Excellent4.3
Task Automation
Excellent4.5
User Permissions
Excellent4.4

Booking Management

Booking management in Moonstride is a game-changer. I found it incredibly efficient, allowing me to handle multiple bookings with ease. The system is designed to streamline the booking process, reducing the time and effort required. This feature is particularly beneficial for travel agencies that deal with high volumes of bookings. It ensures accuracy and efficiency, making it a must-have for any travel business.

CRM Integration

Integrating CRM with Moonstride was seamless. I appreciated how it allowed me to manage customer relationships more effectively. The integration ensures that all customer data is centralized, providing a comprehensive view of interactions. This feature is invaluable for businesses that prioritize customer satisfaction and want to build strong relationships. It enhances communication and ensures that no detail is overlooked.

Customizable Itineraries

Creating itineraries with Moonstride is a breeze. I loved how customizable the itineraries are, allowing me to tailor them to each client's needs. This flexibility is crucial for providing personalized service and ensuring customer satisfaction. The feature is user-friendly, making it easy to create detailed and accurate itineraries. It's a tool that enhances the customer experience and sets your business apart.

Data Analytics

Data analytics in Moonstride provides valuable insights into business performance. I found the analytics tools comprehensive and easy to use, offering detailed reports that help in decision-making. This feature is essential for businesses that want to track performance and identify areas for improvement. It provides a clear picture of operations, enabling you to make informed decisions and drive growth.

Document Management

Managing documents with Moonstride is straightforward and efficient. I appreciated how the platform organizes and stores documents, making them easily accessible. This feature is particularly useful for businesses that handle a lot of paperwork. It ensures that all documents are in one place, reducing the risk of loss and improving efficiency. It's a feature that simplifies operations and enhances productivity.

Mobile Access

Having mobile access to Moonstride is a significant advantage. I found it convenient to manage operations on the go, ensuring that I never miss a beat. The mobile interface is user-friendly and offers all the functionalities of the desktop version. This feature is ideal for businesses that require flexibility and need to manage operations from anywhere. It ensures that you're always connected and in control.

Multi-Currency Support

Multi-currency support in Moonstride is a lifesaver for businesses dealing with international clients. I found it easy to manage transactions in different currencies, ensuring accuracy and efficiency. This feature is crucial for businesses that operate globally and need to handle multiple currencies. It simplifies financial operations and ensures that you're always on top of your finances.

Payment Processing

Payment processing with Moonstride is seamless and secure. I appreciated how the platform handles transactions, ensuring that payments are processed quickly and accurately. This feature is essential for businesses that want to provide a smooth payment experience for their clients. It enhances customer satisfaction and ensures that your financial operations run smoothly.

Reporting Tools

The reporting tools in Moonstride are comprehensive and easy to use. I found them invaluable for tracking performance and identifying trends. The reports are detailed and provide insights that help in decision-making. This feature is crucial for businesses that want to stay on top of their operations and drive growth. It provides the information you need to make informed decisions and improve performance.

Supplier Management

Managing suppliers with Moonstride is efficient and straightforward. I appreciated how the platform organizes supplier information, making it easy to manage relationships. This feature is essential for businesses that work with multiple suppliers and need to keep track of interactions. It ensures that all supplier information is centralized, improving communication and enhancing efficiency.

Task Automation

Task automation in Moonstride is a game-changer. I found it incredibly useful for streamlining operations and reducing manual work. The automation tools are easy to set up and ensure that tasks are completed efficiently. This feature is ideal for businesses that want to improve productivity and reduce the risk of errors. It frees up time and resources, allowing you to focus on more important tasks.

User Permissions

Managing user permissions in Moonstride is straightforward and secure. I appreciated how the platform allows you to control access, ensuring that sensitive information is protected. This feature is crucial for businesses that need to manage multiple users and ensure data security. It provides peace of mind, knowing that your information is safe and only accessible to authorized personnel.

Moonstride Pricing and Plans

Moonstride Pricing Plans

moonstride Pro
For Small Businesses
$645

per month

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moonstride Pro includes:
  • Sales & Purchase Ledger to track financial transactions.
  • Itinerary builder for creating detailed travel plans.
  • Quotes generation for easy client communication.
  • Confirm Bookings to finalize travel arrangements.
moonstride DMC
For Medium Businesses
$775

per month

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Includes moonstride Pro, plus:
  • Agent Commission & Markup for financial accuracy.
  • Transfer Allocation & Management for seamless logistics.
  • Sales & Purchase Ledger for comprehensive financial tracking.
  • Enhanced reporting capabilities for better insights.
moonstride Group
For Large Enterprises
$895

per month

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Includes moonstride Pro, plus:
  • Pax-Range Price Calculator for flexible pricing.
  • Payment Plan Creation & Installment Management for financial ease.
  • Manage Published / Scheduled Departure Group Tours for organized travel.
  • Passenger Allocation for efficient group management.
moonstride Enterprise
For Large Enterprises
Contact sales
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Includes moonstride Group, plus:
  • Advanced reporting for in-depth business insights.
  • Enhanced security measures for data protection.
  • Priority support for immediate assistance.
  • Scalable solutions for growing businesses.

Who Is Moonstride Best For?

Moonstride is perfect for travel agencies and businesses looking to streamline operations with comprehensive travel management features. Its user-friendly interface and seamless integration make it ideal for enhancing efficiency and customer satisfaction.

  • Ideal for travel agencies

    Moonstride is designed for travel agencies that need a comprehensive solution for managing bookings, itineraries, and customer relationships. Its robust features and user-friendly interface make it an excellent choice for agencies looking to enhance efficiency and customer satisfaction.

  • Great for businesses with global clients

    Moonstride's multi-currency support and seamless integration capabilities make it ideal for businesses that operate globally. It simplifies financial operations and ensures that you're always on top of your finances, making it a valuable tool for businesses with international clients.

  • Perfect for teams needing flexibility

    With its mobile access and customizable features, Moonstride is perfect for teams that require flexibility and need to manage operations from anywhere. It ensures that you're always connected and in control, making it an ideal choice for businesses that value flexibility and efficiency.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.