Zoho CRM vs Moonstride (2025 Comparison)
Zoho CRM offers a comprehensive suite of CRM tools, making it a versatile choice for businesses. Its customizable workflows and wide range of integrations enhance its functionality.
- Comprehensive feature set for CRM needs.
- Highly customizable workflows.
- Wide range of integrations available.
- Steep learning curve for new users.
- Interface can feel cluttered at times.
Free plan?
YesStarting price
₹800 per month per userMoonstride simplifies travel management with its user-friendly interface and tailored features. It's an affordable option for small travel agencies looking to streamline operations.
- User-friendly interface for travel management.
- Affordable pricing for small agencies.
- Tailored features for travel industry.
- Limited integrations with third-party apps.
- Less versatile for non-travel industries.
Free plan?
NoStarting price
$645 per monthWhat is Zoho CRM?
Zoho CRM is a comprehensive customer relationship management software that helps businesses streamline their sales, marketing, and customer support activities. It offers a wide range of features such as lead management, contact management, and workflow automation, making it an ideal choice for businesses looking to enhance their customer interactions. With its intuitive interface and robust analytics, Zoho CRM empowers users to make data-driven decisions, ultimately improving customer satisfaction and driving business growth.
What is Moonstride?
Moonstride is a dynamic travel management software designed to simplify the complexities of travel planning and management. It offers features like itinerary creation, booking management, and customer communication tools, making it a valuable asset for travel agencies and tour operators. By automating routine tasks and providing real-time insights, Moonstride helps users save time and enhance their service offerings, ensuring a seamless travel experience for their clients.
Pros and Cons of Zoho CRM vs Moonstride
Pros & Cons of Zoho CRM
- Zoho CRM offers a wide range of features that cater to various business needs, making it a versatile choice for companies looking to enhance their CRM capabilities.
- With Zoho CRM, you can create customized workflows that streamline your business processes, improving efficiency and productivity across your organization.
- Zoho CRM integrates with numerous third-party applications, allowing you to connect your CRM with other tools and enhance its functionality.
- New users may find Zoho CRM's extensive feature set overwhelming, requiring time and effort to fully understand and utilize its capabilities.
- The interface of Zoho CRM can sometimes feel cluttered, making it challenging for users to navigate and find the features they need.
Pros & Cons of Moonstride
- Moonstride's intuitive interface makes it easy for users to navigate and manage their travel-related tasks, ensuring a smooth user experience.
- Moonstride offers competitive pricing plans, making it an attractive option for small travel agencies looking to manage their operations efficiently.
- Moonstride provides features specifically designed for the travel industry, helping agencies streamline their operations and enhance customer service.
- Moonstride offers fewer integrations with third-party applications, which may limit its versatility for businesses relying on multiple tools.
- While Moonstride excels in travel management, its features may not be as useful for businesses outside the travel industry.
Zoho CRM vs Moonstride: At A Glance
Value to Price
Zoho CRM offers a comprehensive suite of features at a competitive price, making it a great value for businesses of all sizes. Its extensive functionality and customization options justify its slightly higher cost compared to Moonstride. Moonstride, while slightly more affordable, offers a narrower range of features, making it a better choice for smaller travel agencies with specific needs.
Ease of Use
Moonstride excels in ease of use with its intuitive interface, making it accessible for users with varying levels of technical expertise. Zoho CRM, while feature-rich, may require a steeper learning curve for new users. If you prioritize user-friendliness, Moonstride might be the better option.
Functionality
Zoho CRM stands out with its robust functionality, offering a wide range of tools for sales, marketing, and customer support. Moonstride, while focused on travel management, provides essential features for its niche. For businesses seeking comprehensive CRM capabilities, Zoho CRM is the superior choice.
Scalability
Zoho CRM is designed to scale with your business, offering advanced features and integrations as your needs grow. Moonstride, while suitable for small to medium-sized travel agencies, may not offer the same level of scalability. If you anticipate significant growth, Zoho CRM is the better option.
Integrations
Zoho CRM offers a wide range of integrations with popular third-party applications, enhancing its versatility and functionality. Moonstride, while offering some integrations, may not provide the same level of connectivity. For businesses relying on multiple tools, Zoho CRM is the more flexible choice.
Customer Support
Both Zoho CRM and Moonstride offer reliable customer support, but Zoho CRM provides more comprehensive resources, including extensive documentation and community forums. Moonstride's support is more tailored to its niche, making it a good fit for travel agencies seeking specialized assistance.
Security
Zoho CRM prioritizes security with robust data protection measures, ensuring the safety of your customer information. Moonstride also offers solid security features, but Zoho CRM's reputation and track record make it a more trusted choice for businesses with stringent security requirements.
Overall Rating
Zoho CRM's overall rating reflects its comprehensive feature set, scalability, and strong customer support. Moonstride, while a strong contender in the travel management space, may not offer the same level of versatility. For businesses seeking a well-rounded CRM solution, Zoho CRM is the preferred choice.
Zoho CRM vs Moonstride: A Detailed Breakdown of Key Features
Lead Management
Zoho CRM excels in lead management with its comprehensive tools for capturing, tracking, and nurturing leads. Its automation capabilities streamline the process, allowing you to focus on closing deals. Moonstride, while offering basic lead management features, is more tailored to travel agencies, making it less versatile for other industries. If you need robust lead management, Zoho CRM is the better choice.
Contact Management
Zoho CRM offers a powerful contact management system that allows you to organize and access customer information effortlessly. Its integration with other Zoho apps enhances its functionality. Moonstride provides contact management features suited for travel agencies, but may not offer the same level of integration. For businesses seeking comprehensive contact management, Zoho CRM is the superior option.
Workflow Automation
Zoho CRM's workflow automation tools are designed to streamline repetitive tasks, improving efficiency and productivity. Its customizable workflows cater to various business needs. Moonstride offers basic automation features, but may not provide the same level of customization. If you require advanced workflow automation, Zoho CRM is the preferred choice.
Analytics and Reporting
Zoho CRM provides robust analytics and reporting tools, enabling you to make data-driven decisions. Its customizable reports offer valuable insights into your business performance. Moonstride offers reporting features tailored to travel agencies, but may not provide the same level of customization. For businesses seeking comprehensive analytics, Zoho CRM is the better option.
Mobile Access
Zoho CRM offers a mobile app that allows you to access your CRM data on the go, ensuring you stay connected with your business. Moonstride also provides mobile access, but its features are more focused on travel management. If you need versatile mobile access, Zoho CRM is the superior choice.
Customization Options
Zoho CRM offers extensive customization options, allowing you to tailor the software to your specific business needs. Its flexibility makes it suitable for various industries. Moonstride, while offering some customization, is more focused on travel agencies. For businesses seeking a highly customizable CRM, Zoho CRM is the preferred choice.
Pricing Comparison of Zoho CRM and Moonstride
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zoho CRM and Moonstride. This comparison will highlight the best option for managing your business needs.
Zoho CRM Pricing Plans
- Collect and associate any type of data with custom fields.
- Automate day-to-day activities with workflows for sales team.
- Set achievable goals with sales forecasting and track performance.
- Build reports and dashboards to analyze sales numbers efficiently.
- Streamline quote management with built-in price rules using CPQ.
- Interact with customers in real-time with SalesSignals notifications.
- Manage invoices, sales, purchase orders, products, and vendors.
- Send data to other applications based on event triggers with webhooks.
- Assign leads, customers, and accounts based on various factors.
- Build custom data modules with unique layouts for each team.
- Automate enterprise operations with low-code workflows.
- Manage and improve end-to-end customer journeys effectively.
- Build personalized customizations with low-code and no-code tools.
- Merge and segregate datasets for easier analysis and reporting.
- Auto-generate reports and dashboards with augmented analytics.
- Craft compelling stories with colorful infographics and AI summaries.
Moonstride Pricing Plans
- Sales & Purchase Ledger to track financial transactions.
- Itinerary builder for creating detailed travel plans.
- Quotes generation for easy client communication.
- Confirm Bookings to finalize travel arrangements.
- Agent Commission & Markup for financial accuracy.
- Transfer Allocation & Management for seamless logistics.
- Sales & Purchase Ledger for comprehensive financial tracking.
- Enhanced reporting capabilities for better insights.
- Pax-Range Price Calculator for flexible pricing.
- Payment Plan Creation & Installment Management for financial ease.
- Manage Published / Scheduled Departure Group Tours for organized travel.
- Passenger Allocation for efficient group management.
- Advanced reporting for in-depth business insights.
- Enhanced security measures for data protection.
- Priority support for immediate assistance.
- Scalable solutions for growing businesses.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, scalability, and integrations. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
Zoho CRM or Moonstride: Which One Matches Your Business Needs?
Choose Zoho CRM If You Need ...
- Comprehensive CRM solution
If you are a business seeking a comprehensive CRM solution with a wide range of features and customization options, Zoho CRM is the ideal choice. Its robust functionality and integrations make it suitable for various industries.
- Advanced workflow automation
If you require advanced workflow automation to streamline your business processes and improve efficiency, Zoho CRM offers customizable workflows that cater to your specific needs, making it the preferred option.
Choose Moonstride If You Need ...
- User-friendly travel management
If you are a travel agency looking for a user-friendly travel management solution with tailored features, Moonstride is the better choice. Its intuitive interface and affordable pricing make it ideal for small agencies.
- Affordable travel solution
If you are a small travel agency seeking an affordable solution to manage your operations efficiently, Moonstride offers competitive pricing and features designed specifically for the travel industry.
Frequently Asked Questions
Which tool offers better lead management features?
Is Moonstride suitable for non-travel industries?
How does Zoho CRM handle integrations?
Which tool is more affordable for small businesses?
Does Zoho CRM offer mobile access?
What are the customization options in Zoho CRM?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
