Freshsales vs Moonstride (2025 Comparison)
Freshsales offers a comprehensive CRM solution with advanced lead scoring and automation tools, making it ideal for sales teams looking to enhance their processes.
- Comprehensive CRM features
- Advanced lead scoring
- Robust automation tools
- Steep learning curve
- Interface can feel cluttered
Free plan?
YesStarting price
€9 per month per userMoonstride is tailored for travel businesses, offering user-friendly features like itinerary management and customizable dashboards, making it a great choice for travel agencies.
- Tailored for travel businesses
- User-friendly interface
- Customizable dashboards
- Limited to travel industry
- Less versatile for general CRM
Free plan?
NoStarting price
$645 per monthWhat is Freshsales?
Freshsales is a comprehensive CRM solution designed to streamline sales processes and enhance customer relationships. It offers features like lead scoring, email tracking, and automation, making it easier for sales teams to manage their pipelines efficiently. With its intuitive interface and robust analytics, Freshsales helps businesses make data-driven decisions, ultimately boosting sales productivity and customer satisfaction.
What is Moonstride?
Moonstride is a versatile CRM platform tailored for travel businesses, offering tools to manage customer interactions, bookings, and itineraries. It simplifies the process of handling travel inquiries and reservations, ensuring seamless communication between agents and clients. Moonstride's user-friendly interface and customizable features make it an ideal choice for travel agencies looking to enhance their customer service and operational efficiency.
Pros and Cons of Freshsales vs Moonstride
Pros & Cons of Freshsales
- Freshsales offers a wide range of CRM features, including lead scoring, email tracking, and automation, making it a versatile tool for sales teams looking to enhance their processes.
- The lead scoring feature in Freshsales uses advanced algorithms to prioritize leads, helping sales teams focus their efforts on high-potential prospects and increase conversion rates.
- Freshsales' automation tools allow users to automate repetitive tasks, streamline workflows, and increase efficiency, making it a valuable asset for busy sales teams.
- Freshsales offers a wide range of features, which can be overwhelming for new users. It may take some time to fully understand and utilize all the tools available.
- The interface of Freshsales can feel cluttered at times, especially for users who are not familiar with CRM systems. This may require some customization to improve usability.
Pros & Cons of Moonstride
- Moonstride is specifically designed for travel businesses, offering features like itinerary management and booking tools, making it an ideal choice for travel agencies.
- Moonstride's interface is intuitive and easy to navigate, making it accessible for users with varying levels of technical expertise, particularly in the travel industry.
- Moonstride offers customizable dashboards, allowing users to tailor their interface to suit their specific needs, making it a flexible tool for managing travel bookings.
- Moonstride is primarily designed for travel businesses, which may limit its versatility for other industries looking for a more general CRM solution.
- While Moonstride offers valuable features for travel businesses, it may not provide the same level of versatility and functionality as more general CRM tools like Freshsales.
Freshsales vs Moonstride: At A Glance
Freshsales vs Moonstride: A Detailed Breakdown of Key Features
Lead Scoring
Freshsales excels in lead scoring, offering advanced algorithms that help prioritize leads based on their likelihood to convert. This feature is particularly useful for sales teams looking to focus their efforts on high-potential leads. Moonstride, while offering lead scoring, is more tailored to travel inquiries, making it less versatile for general sales processes. If lead scoring is a priority, Freshsales is the better choice.
Email Tracking
With Freshsales, you can track email opens and clicks, providing valuable insights into customer engagement. This feature helps sales teams tailor their follow-up strategies effectively. Moonstride also offers email tracking, but its focus is more on travel-related communications. For businesses looking for comprehensive email tracking, Freshsales is the superior option.
Automation
Freshsales offers robust automation features, allowing users to automate repetitive tasks and streamline workflows. This is particularly beneficial for sales teams looking to increase efficiency. Moonstride's automation is more focused on travel bookings and itineraries, making it less versatile for other industries. If automation is key to your business, Freshsales is the better choice.
Customizable Dashboards
Moonstride offers highly customizable dashboards, allowing users to tailor their interface to suit their specific needs. This feature is particularly useful for travel agencies looking to manage bookings and itineraries efficiently. Freshsales also offers customizable dashboards, but its focus is more on sales metrics. If dashboard customization is a priority, Moonstride might be the better option.
Mobile App
Both Freshsales and Moonstride offer mobile apps, but Freshsales' app is more comprehensive, providing access to a wide range of CRM features on the go. This is particularly useful for sales teams that need to manage their pipelines while on the move. Moonstride's app is more focused on travel bookings, making it less versatile for other industries. If mobile access is important, Freshsales is the better choice.
Reporting and Analytics
Freshsales offers robust reporting and analytics tools, providing valuable insights into sales performance and customer behavior. This feature is particularly useful for businesses looking to make data-driven decisions. Moonstride also offers reporting and analytics, but its focus is more on travel-related metrics. For comprehensive reporting, Freshsales is the superior option.
Pricing Comparison of Freshsales and Moonstride
We’ve compiled the pricing tables and highlighted the key features of both Freshsales and Moonstride to aid in your decision-making process. Let’s explore what each platform has to offer.
Freshsales Pricing Plans
- Utilize built-in phone and live chat for seamless communication.
- Access email templates to streamline customer interactions.
- Increase productivity with essential CRM tools.
- Designed for small teams of up to 3 users.
- Kanban View for Contacts, Accounts, and Deals.
- Built-in Chat, Email, & Phone for seamless communication.
- Custom Fields and Basic Workflows for tailored processes.
- Contextual Collaboration with Slack for team efficiency.
- Contact Scoring and Sales Emails by Freddy AI.
- Custom Sales Activities and Auto-assignment Rules.
- Territory Management and Multiple Sales Pipelines.
- Advanced Workflows and Custom Reports for detailed insights.
- Field-level Permissions and Custom Modules.
- Forecasting Insights and Workflows for Custom Modules.
- Sandbox environment for testing and development.
- Audit Logs for tracking changes and ensuring compliance.
Moonstride Pricing Plans
- Sales & Purchase Ledger to track financial transactions.
- Itinerary builder for creating detailed travel plans.
- Quotes generation for easy client communication.
- Confirm Bookings to finalize travel arrangements.
- Agent Commission & Markup for financial accuracy.
- Transfer Allocation & Management for seamless logistics.
- Sales & Purchase Ledger for comprehensive financial tracking.
- Enhanced reporting capabilities for better insights.
- Pax-Range Price Calculator for flexible pricing.
- Payment Plan Creation & Installment Management for financial ease.
- Manage Published / Scheduled Departure Group Tours for organized travel.
- Passenger Allocation for efficient group management.
- Advanced reporting for in-depth business insights.
- Enhanced security measures for data protection.
- Priority support for immediate assistance.
- Scalable solutions for growing businesses.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.
Freshsales or Moonstride: Which One Matches Your Business Needs?
Choose Freshsales If You Need ...
- Comprehensive CRM solution
If you are looking for a comprehensive CRM solution with advanced features like lead scoring and automation, Freshsales is the ideal choice. Its robust tools and versatility make it suitable for various industries.
- Advanced lead scoring
If you need advanced lead scoring capabilities to prioritize high-potential leads, Freshsales is the better option. Its sophisticated algorithms help sales teams focus their efforts effectively.
Choose Moonstride If You Need ...
- Tailored for travel businesses
If you are a travel agency looking for a CRM tailored to your industry, Moonstride is the perfect choice. Its features like itinerary management and booking tools make it ideal for travel businesses.
- User-friendly interface
If you prioritize a user-friendly interface that is easy to navigate, Moonstride is the better option. Its intuitive design makes it accessible for users with varying levels of technical expertise.
Frequently Asked Questions
Which tool is better for general CRM needs?
Is Moonstride suitable for non-travel businesses?
How does Freshsales handle lead scoring?
What makes Moonstride's interface user-friendly?
Can Freshsales integrate with other tools?
What security measures do these tools offer?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
