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11 Best CRM for Startups in 2025

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Author

Anastasia Belyh

Last Update

Feb 05, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

There are numerous CRM tools for startups, each promising to enhance customer relationships, streamline sales processes, and boost growth. But which ones truly stand out?

I’ve spent over 100 hours researching, analyzing user reviews, and testing popular CRM tools to help you find the best options for startups, small businesses, sales teams, and more. These tools can transform how you manage customer interactions, improve sales efficiency, and drive business growth. Let's dive into the details!

Top Picks for CRM for Startups

Top CRM for Startups

4.8

0

Best All-In-One Solution

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HubSpot

HubSpot empowers startups with a robust CRM platform that streamlines customer management and automates tasks. Its intuitive design and powerful features make it an essential tool for growth, offering unparalleled customization and integration capabilities.

  • User-friendly interface for beginners.
  • Comprehensive marketing and sales tools.
  • Seamless integration with other platforms.
  • Limited customization options.
  • Can be expensive for small startups.
  • Occasional glitches in reporting.

Free plan?

Yes

Starting price

$20 per month per seat
4.8

0

Best For Visual Collaboration

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Monday CRM

Monday CRM offers a dynamic platform for managing customer relationships with ease. Its customizable workflows and visual sales pipeline management make it a top choice for startups. Experience seamless integration and robust automation to enhance your CRM processes.

  • Highly visual and customizable.
  • Great for team collaboration.
  • Easy to track project progress.
  • Limited CRM-specific features.
  • Can be overwhelming for new users.
  • Requires time to set up workflows.

Free plan?

Yes

Starting price

$12 per month per user
4.8

0

Best For Sales Pipelines

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Pipedrive

Pipedrive is your digital sales assistant, offering customizable pipelines and powerful automation to streamline your sales process. Its intuitive interface and comprehensive reporting tools make it an invaluable asset for startups aiming to enhance their sales efficiency.

  • Simple and intuitive interface.
  • Great for sales pipeline management.
  • Affordable pricing for startups.
  • Limited marketing automation features.
  • Basic reporting capabilities.
  • Lacks advanced customization.

Free plan?

Yes

Starting price

$14 per month per user
4.7

0

Most Comprehensive Feature Set

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Salesforce

Salesforce empowers startups with robust CRM capabilities, offering customizable dashboards and seamless integrations. Its automation features streamline tasks, enhancing productivity. While there's a learning curve, the long-term benefits make it an essential tool for growth.

  • Highly customizable CRM platform.
  • Robust analytics and reporting features.
  • Wide range of third-party integrations.
  • Steep learning curve for new users.
  • Complex setup process.
  • High cost for advanced features.

Free plan?

No

Starting price

$25 per month per user
4.5

0

Ideal For Small Teams

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Keap

Keap empowers startups with its robust CRM and automation features, streamlining sales and client communications. Its customizable workflows and efficient lead management make it an invaluable tool for growing businesses looking to enhance customer relationships and operational efficiency.

  • Excellent automation capabilities.
  • Intuitive user interface.
  • Strong customer support.
  • Limited third-party integrations.
  • Pricing can be high for small teams.
  • Occasional bugs in the system.

Free plan?

No

Starting price

$249 per month
4.5

0

Best For Customization

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Zoho CRM

Zoho CRM empowers startups with its customizable workflows and advanced automation, making it an essential tool for efficient customer relationship management. Its seamless integration capabilities and comprehensive analytics provide valuable insights, helping businesses make informed decisions and drive growth.

  • Comprehensive CRM features.
  • Affordable for small businesses.
  • Strong integration capabilities.
  • Complex setup process.
  • Steep learning curve for new users.
  • Occasional bugs in the system.

Free plan?

Yes

Starting price

₹800 per month per user
4.4

0

Best For Project Management

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Insightly CRM

Insightly CRM empowers startups with customizable workflows and seamless integrations, enhancing efficiency and growth potential. Its project management and analytics tools provide a comprehensive view of operations, making it an invaluable asset for managing customer relationships effectively.

  • User-friendly interface.
  • Strong project management features.
  • Affordable for small businesses.
  • Limited customization options.
  • Basic reporting features.
  • Occasional performance issues.

Free plan?

Yes

Starting price

$29 per user / month
4.4

0

Best For Lead Management

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Freshsales

Freshsales empowers startups with its intuitive CRM platform, offering AI-driven lead scoring and seamless multi-channel communication. Its customizable pipelines and insightful analytics make it an indispensable tool for enhancing customer relationships and driving business growth.

  • User-friendly interface.
  • Strong lead management features.
  • Affordable pricing for startups.
  • Limited customization options.
  • Basic reporting capabilities.
  • Occasional performance issues.

Free plan?

Yes

Starting price

€9 per month per user
4.4

0

Best For Sales Automation

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Close

Close is a dynamic CRM tool designed for startups, offering automated follow-ups and customizable pipelines. Its built-in communication features and robust reporting tools make it an essential asset for enhancing sales efficiency and productivity.

  • Excellent for sales communication.
  • User-friendly interface.
  • Strong automation features.
  • Limited CRM-specific features.
  • Basic reporting capabilities.
  • Can be expensive for small teams.

Free plan?

Yes

Starting price

$49 per month per user
4.3

0

Best For Customer Support

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Zendesk Sell

Zendesk Sell empowers startups with its customizable CRM solutions, offering seamless integrations and advanced reporting tools. Its mobile accessibility ensures you stay connected, making it an invaluable asset for growing businesses seeking efficiency and adaptability.

  • Easy to use for sales teams.
  • Strong integration with Zendesk products.
  • Good mobile app functionality.
  • Limited customization options.
  • Basic reporting features.
  • Can be pricey for small teams.

Free plan?

Yes

Starting price

$19 per month
4.3

0

Best For Mobile Access

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Salesmate

Salesmate empowers startups with customizable pipelines and advanced automation, streamlining sales processes. Its seamless integrations and insightful analytics make it a powerful tool for growth. Ideal for startups seeking efficiency and scalability in their CRM efforts.

  • Intuitive and easy to use.
  • Great for sales automation.
  • Affordable for small teams.
  • Limited third-party integrations.
  • Basic reporting features.
  • Lacks advanced customization.

Free plan?

Yes

Starting price

$23 per user/ month

Why You Need CRM for Startups

Are you struggling to manage customer relationships effectively? In today's competitive market, the right CRM software can be a game-changer for startups. It helps you streamline sales processes, improve customer interactions, and drive growth. As businesses face more complex demands, having the right tools is crucial to stay competitive.

  • Boost Your Sales Efficiency

    Are manual processes slowing down your sales team? With CRM software, you can automate routine tasks, track leads in real time, and free up your team to focus on closing deals. It’s a simple way to save hours and get more done, ultimately boosting your sales efficiency and driving revenue growth.

  • Enhance Customer Relationships

    How often do you miss out on potential sales due to poor customer interactions? CRM tools centralize all customer-related information—contacts, communication history, and preferences—ensuring your team can provide personalized service. This leads to stronger customer relationships, increased satisfaction, and higher retention rates.

  • Streamline Your Sales Process

    Tired of bottlenecks and manual processes in your sales pipeline? With integrated tools and automated workflows, CRM software reduces delays and ensures your sales process moves forward without unnecessary friction. It’s about making your processes more efficient and closing deals faster.

Our Rating Methodology

We rigorously test each CRM tool, evaluating core features like lead management, sales automation, and reporting capabilities. By analyzing extensive user reviews, we ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to deliver a reliable final rating, helping you avoid underperforming systems and make confident decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Frequently Asked Questions

Compare The Best CRM for Startups

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.