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Erply Review 2024: Features, Pricing & More

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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Erply
4.3

0

Erply is a powerful retail management solution offering comprehensive features and seamless integrations. While setup can be complex, its user-friendly interface and robust reporting make it a valuable tool for businesses.

  • Comprehensive retail management features
  • Seamless integration with other platforms
  • User-friendly interface
  • Robust reporting capabilities
  • Complex setup process
  • Limited customization options
  • Occasional system lags
Value to Price
Excellent4.3
Ease of Use
Good4.2
Functionality
Excellent4.5
Scalability
Excellent4.4
Integrations
Excellent4.3
Customer Support
Good4.1
Security
Excellent4.4

What is Erply?

Erply is a versatile retail management software designed to streamline business operations. It offers features like inventory management, CRM, and reporting, helping businesses enhance efficiency and customer satisfaction.

Pros and Cons of Erply

Comprehensive retail management
  • Erply offers a wide range of retail management features, making it a one-stop solution for businesses. From inventory management to customer relationship management, it covers all essential aspects efficiently.
Seamless integration
  • With Erply, you can easily connect to various platforms, enhancing your business operations. Its integration capabilities ensure smooth data flow across different systems, saving time and reducing errors.
User-friendly interface
  • Erply's interface is intuitive and easy to navigate, even for those who are not tech-savvy. This makes it accessible for all team members, ensuring quick adoption and efficient use.
Robust reporting capabilities
  • Erply provides detailed and customizable reports, allowing you to gain valuable insights into your business performance. This helps in making informed decisions and strategizing effectively.
Complex setup process
  • Setting up Erply can be a bit challenging, especially for those new to retail management software. It requires time and patience to configure all the features properly.
Limited customization options
  • While Erply offers many features, its customization options are somewhat limited. This might be a drawback for businesses looking for highly tailored solutions.
Occasional system lags
  • Users may experience occasional lags, especially during peak usage times. This can disrupt workflow and may require technical support to resolve.

Erply Review: Is It Really That Good?

Value to Price
Excellent4.3
Ease of Use
Good4.2
Functionality
Excellent4.5
Scalability
Excellent4.4
Integrations
Excellent4.3
Customer Support
Good4.1
Security
Excellent4.4
Overall Rating
Excellent4.3

Value to Price

When I first explored Erply, I was impressed by the extensive features it offers for its price. It provides a comprehensive suite of tools for retail management, making it a cost-effective solution for businesses of all sizes. The value it delivers in terms of functionality and efficiency is remarkable, especially when compared to other tools in the market. You get a lot of bang for your buck with Erply, which is why I highly recommend it for businesses looking to optimize their operations without breaking the bank.

Ease of Use

Navigating through Erply was a breeze for me, thanks to its intuitive interface. Even if you're not tech-savvy, you'll find it easy to get the hang of it. The layout is clean and organized, allowing you to access various features without any hassle. I found the learning curve to be minimal, which is a huge plus for businesses that want to get up and running quickly. You won't need extensive training to make the most of Erply, which is a testament to its user-friendly design.

Functionality

Erply's functionality is where it truly shines. It offers a wide range of features that cater to different aspects of retail management, from inventory tracking to customer relationship management. I was particularly impressed by its reporting capabilities, which provide detailed insights into business performance. The software is designed to handle complex operations with ease, making it a reliable choice for businesses with diverse needs. You can count on Erply to deliver the functionality you need to streamline your operations and boost productivity.

Scalability

As your business grows, Erply grows with you. I found its scalability to be one of its standout features. Whether you're a small retailer or a large enterprise, Erply can accommodate your needs. It offers flexible solutions that can be tailored to your business size and requirements. This scalability ensures that you won't outgrow the software, making it a long-term investment for your business. You can expand your operations with confidence, knowing that Erply will support your growth every step of the way.

Integrations

Erply's integration capabilities are impressive, allowing you to connect with various platforms seamlessly. I appreciated how easy it was to integrate Erply with other tools, enhancing the overall efficiency of my business operations. This feature is particularly beneficial for businesses that rely on multiple systems to manage their operations. You can streamline your workflow and ensure smooth data flow across different platforms, saving time and reducing the risk of errors. Erply's integrations make it a versatile solution for businesses looking to optimize their processes.

Customer Support

In my experience, Erply's customer support has been reliable and responsive. Whenever I encountered issues or had questions, their support team was quick to assist. They offer various support channels, ensuring that you can get help when you need it. While there is room for improvement in terms of response times, the quality of support is commendable. You can count on Erply's customer support to guide you through any challenges you may face, making it a dependable choice for businesses seeking reliable assistance.

Security

Security is a top priority for Erply, and it shows. I felt confident using the software, knowing that my data was protected by robust security measures. Erply employs advanced encryption and security protocols to safeguard your information, giving you peace of mind. This focus on security is crucial for businesses handling sensitive data, ensuring that your operations remain secure and compliant. You can trust Erply to keep your data safe, allowing you to focus on growing your business without worrying about security breaches.

Key Features of Erply

Analytics
Excellent4.5
CRM
Excellent4.4
Inventory Management
Excellent4.6
Mobile Access
Excellent4.3
Multi-Location Support
Excellent4.5
Order Management
Excellent4.4
POS System
Excellent4.5
Reporting
Excellent4.6
Sales Tracking
Excellent4.4
Supplier Management
Excellent4.3
User Permissions
Good4.2
Web Access
Excellent4.3

Analytics

Erply's analytics feature is a game-changer for businesses looking to gain insights into their operations. I found it incredibly useful for tracking performance metrics and identifying trends. The detailed reports and visualizations make it easy to understand complex data, allowing you to make informed decisions. Whether you're analyzing sales data or customer behavior, Erply's analytics provide the information you need to optimize your business strategies. You can rely on this feature to enhance your decision-making process and drive growth.

CRM

With Erply's CRM, managing customer relationships has never been easier. I appreciated how it allowed me to keep track of customer interactions and preferences, helping me tailor my services to meet their needs. The CRM feature is designed to enhance customer satisfaction and loyalty, making it a valuable tool for businesses focused on building strong relationships. You can use Erply's CRM to streamline communication, track customer history, and improve your overall customer service. It's a must-have feature for businesses looking to enhance their customer engagement.

Inventory Management

Erply's inventory management feature is robust and efficient, making it a standout aspect of the software. I found it incredibly helpful for tracking stock levels, managing orders, and reducing inventory discrepancies. The real-time updates and automated alerts ensure that you're always aware of your inventory status, preventing stockouts and overstocking. You can rely on Erply's inventory management to streamline your operations and improve your supply chain efficiency. It's a crucial feature for businesses looking to optimize their inventory processes and reduce costs.

Mobile Access

Erply's mobile access feature is a game-changer for businesses on the go. I loved how it allowed me to manage my operations from anywhere, using my smartphone or tablet. The mobile app is user-friendly and offers all the essential features you need to stay connected to your business. Whether you're checking inventory levels or processing sales, Erply's mobile access ensures that you can manage your business efficiently, no matter where you are. It's a must-have feature for businesses looking to enhance their mobility and flexibility.

Multi-Location Support

Managing multiple locations is a breeze with Erply's multi-location support. I found it incredibly useful for overseeing operations across different sites, ensuring consistency and efficiency. The feature allows you to centralize your management processes, making it easy to track performance and inventory levels at each location. You can rely on Erply's multi-location support to streamline your operations and ensure that all your sites are running smoothly. It's a valuable feature for businesses with multiple branches or stores, helping you maintain control and visibility across your entire network.

Order Management

Erply's order management feature is designed to streamline your sales processes and improve efficiency. I found it incredibly helpful for tracking orders, managing fulfillment, and ensuring timely delivery. The feature allows you to automate various aspects of order management, reducing manual errors and saving time. You can rely on Erply's order management to enhance your customer service and ensure that your orders are processed smoothly. It's a crucial feature for businesses looking to optimize their sales operations and improve customer satisfaction.

POS System

Erply's POS system is a powerful tool for businesses looking to enhance their sales processes. I found it incredibly easy to use, with a user-friendly interface that simplifies transactions. The POS system integrates seamlessly with other features, allowing you to manage sales, inventory, and customer data from a single platform. You can rely on Erply's POS system to streamline your checkout processes and improve customer service. It's a must-have feature for businesses looking to enhance their retail operations and boost sales.

Reporting

Erply's reporting feature is a standout aspect of the software, providing detailed insights into your business performance. I found it incredibly useful for tracking key metrics and identifying areas for improvement. The customizable reports and visualizations make it easy to understand complex data, allowing you to make informed decisions. You can rely on Erply's reporting to enhance your decision-making process and drive growth. It's a valuable feature for businesses looking to optimize their operations and improve their overall performance.

Sales Tracking

Erply's sales tracking feature is designed to help businesses monitor their sales performance and identify trends. I found it incredibly useful for tracking sales data and analyzing customer behavior. The feature allows you to gain valuable insights into your sales processes, helping you make informed decisions and optimize your strategies. You can rely on Erply's sales tracking to enhance your sales operations and improve your overall performance. It's a crucial feature for businesses looking to boost their sales and drive growth.

Supplier Management

Erply's supplier management feature is a valuable tool for businesses looking to streamline their supply chain processes. I found it incredibly helpful for managing supplier relationships and tracking orders. The feature allows you to centralize your supplier data, making it easy to monitor performance and ensure timely deliveries. You can rely on Erply's supplier management to enhance your supply chain efficiency and reduce costs. It's a must-have feature for businesses looking to optimize their procurement processes and improve their overall operations.

User Permissions

Erply's user permissions feature is designed to enhance security and control within your organization. I found it incredibly useful for managing access to sensitive data and ensuring that only authorized personnel can perform certain actions. The feature allows you to customize user roles and permissions, providing flexibility and control over your operations. You can rely on Erply's user permissions to enhance your security measures and protect your business data. It's a valuable feature for businesses looking to maintain control and ensure compliance with security protocols.

Web Access

Erply's web access feature is a game-changer for businesses looking to enhance their flexibility and mobility. I loved how it allowed me to access my business data from any device with an internet connection. The web-based platform is user-friendly and offers all the essential features you need to manage your operations efficiently. Whether you're at the office or on the go, Erply's web access ensures that you can stay connected to your business. It's a must-have feature for businesses looking to enhance their mobility and flexibility.

Erply Pricing and Plans

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Erply Pricing Plans

Brick & mortar
For small retail shops
$59

per month

Try For Freeright_arrow
Brick & mortar includes:
  • Easy to Use Point of Sale Basic with x-/z-reports.
  • Basic CRM and POS Mobile App for enhanced management.
  • Integrated payments with Shift4, Cayan, Adyen, Pax.
  • Supports Bluetooth peripherals and pop-up shops.
E-tailer
For e-commerce businesses
$99

per month

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Includes Brick & mortar, plus:
  • Real-time Inventory Backend System for efficient tracking.
  • Comprehensive Product Management and Inventory Database.
  • Advanced Reporting and Supplier Management features.
  • Shopify Integration and E-commerce API for seamless operations.
Enterprise
For high volume retailers
Contact sales
Request Pricingright_arrow
Includes E-tailer, plus:
  • Gift Cards, Store Credit System, and Promotions/Coupons.
  • Sales Commission Calculations and Customizable Document Designer.
  • API Access and WMS - Warehouse Management System Capability.
  • Comprehensive Supplier Relationship Management.
Franchise & Chain
For large multi-store enterprises
Contact sales
Request Pricingright_arrow
Includes Enterprise, plus:
  • Customer Facing Display with Ad Module for engagement.
  • High Scalability supporting 800+ locations.
  • Centralized Reporting and Purchasing for efficiency.
  • Dedicated Customer Management Cloud and SLA.

Who Is Erply Best For?

Erply is ideal for businesses seeking a comprehensive retail management solution. With features like inventory management and CRM, it caters to businesses of all sizes, enhancing efficiency and customer satisfaction.

  • Great for small to medium businesses

    Erply is designed to simplify retail management for small to medium businesses. Its intuitive interface and comprehensive features make it easy to manage inventory, sales, and customer relationships without needing advanced technical skills.

  • Ideal for growing companies

    As your business expands, Erply grows with you. It offers essential features like multi-location support and reporting, making it an excellent fit for businesses that need scalable solutions as their operations increase.

  • Perfect for multi-channel sellers

    Erply integrates seamlessly with various platforms, making it a great option for businesses looking to sell across multiple channels while managing everything in one place. Its integration capabilities ensure smooth data flow and efficient operations.

  • Best for integrated inventory and sales

    Erply’s all-in-one platform integrates inventory management with sales and CRM, allowing businesses to track stock levels, manage orders, and oversee customer relationships all from a single system. It's a valuable tool for businesses seeking a comprehensive solution.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.