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Zoom vs GoTo Meeting (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.7

0

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Zoom

Zoom offers high-quality video and audio, a user-friendly interface, and extensive integrations, making it a top choice for seamless virtual communication.

  • High-quality video and audio.
  • User-friendly interface.
  • Extensive integrations available.
  • Security concerns in the past.
  • Occasional connectivity issues.

Free plan?

Yes

Starting price

$13.32 per month per user
Excellent Value For Price
4.5

0

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GoTo Meeting

GoTo Meeting provides reliable meeting recording, good customer support, and affordable pricing options, making it a solid choice for businesses.

  • Reliable meeting recording.
  • Good customer support.
  • Affordable pricing options.
  • Interface can be less intuitive.
  • Limited breakout room features.

Free plan?

Yes

Starting price

$12 per month

What is Zoom?

Zoom is a leading video conferencing tool that allows users to connect virtually with ease. It offers high-quality video, audio, and screen-sharing capabilities, making it ideal for business meetings, webinars, and online classes. With its user-friendly interface, Zoom helps users stay connected, collaborate effectively, and maintain productivity, whether working from home or in the office.

What is GoTo Meeting?

GoTo Meeting is a robust online meeting software that facilitates seamless virtual communication. It provides high-definition video conferencing, screen sharing, and meeting recording features, making it a reliable choice for businesses. GoTo Meeting helps users conduct professional meetings, collaborate with teams, and engage with clients, ensuring efficient communication and productivity in daily operations.

Pros and Cons of Zoom vs GoTo Meeting

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Pros & Cons of Zoom

High-quality video and audio
  • Zoom provides exceptional video and audio quality, ensuring clear communication during meetings. This is particularly beneficial for presentations and webinars where clarity is crucial.
User-friendly interface
  • Zoom's intuitive interface makes it easy for users to navigate and host meetings without a steep learning curve, enhancing the overall user experience.
Extensive integrations available
  • Zoom integrates seamlessly with a wide range of third-party applications, enhancing its functionality and flexibility for various workflows.
Security concerns in the past
  • Zoom has faced security issues in the past, but has since made significant improvements to address these concerns and enhance user safety.
Occasional connectivity issues
  • Some users may experience connectivity issues during meetings, which can disrupt communication and affect the overall meeting experience.
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Pros & Cons of GoTo Meeting

Reliable meeting recording
  • GoTo Meeting offers a reliable meeting recording feature, allowing users to easily access and review recorded sessions for future reference.
Good customer support
  • GoTo Meeting provides responsive customer support, ensuring users receive assistance and solutions to any issues they may encounter.
Affordable pricing options
  • GoTo Meeting offers competitive pricing plans, making it an affordable choice for businesses looking for a reliable video conferencing solution.
Interface can be less intuitive
  • Some users may find GoTo Meeting's interface less intuitive compared to other platforms, which can affect the overall user experience.
Limited breakout room features
  • GoTo Meeting's breakout room features may not be as robust as those offered by other platforms, limiting its use for certain types of meetings.

Zoom vs GoTo Meeting: At A Glance

Decision FactorZoomGoTo Meeting
Value to Price
Excellent4.8
Excellent4.6
Ease of Use
Excellent4.9
Excellent4.7
Functionality
Excellent4.7
Excellent4.5
Scalability
Excellent4.6
Excellent4.4
Integrations
Excellent4.7
Excellent4.5
Customer Support
Excellent4.6
Excellent4.4
Security
Excellent4.5
Excellent4.3
Overall Rating
Excellent4.7
Excellent4.5

Value to Price

Zoom offers excellent value for its price, providing a wide range of features that cater to both small and large businesses. Its competitive pricing and comprehensive feature set make it a popular choice. GoTo Meeting also offers good value, but its pricing may be slightly higher for similar features. If you are looking for a cost-effective solution with a rich feature set, Zoom is the better option.

Ease of Use

Zoom is renowned for its intuitive interface, making it easy for users to navigate and host meetings without a steep learning curve. GoTo Meeting is also user-friendly, but some users may find its interface slightly less intuitive. If you prioritize ease of use and a seamless user experience, Zoom is the preferred choice.

Functionality

Zoom provides a robust set of functionalities, including breakout rooms, virtual backgrounds, and advanced meeting controls. GoTo Meeting offers similar features but may lack some of the advanced options available in Zoom. If you need a tool with extensive functionalities, Zoom is the better choice.

Scalability

Zoom is highly scalable, accommodating small meetings to large webinars with ease. Its infrastructure supports a vast number of participants, making it suitable for growing businesses. GoTo Meeting is also scalable but may not handle very large events as efficiently as Zoom. If scalability is a priority, Zoom is the superior option.

Integrations

Zoom integrates seamlessly with a wide range of third-party applications, enhancing its functionality and flexibility. GoTo Meeting also offers integrations, but the range may not be as extensive as Zoom's. If you rely on integrations for your workflow, Zoom is the better choice.

Customer Support

Zoom provides reliable customer support, with various resources available to assist users. GoTo Meeting also offers support, but some users may find response times slower. If prompt and efficient customer support is crucial, Zoom is the preferred option.

Security

Zoom has made significant improvements in security, offering end-to-end encryption and other protective measures. GoTo Meeting also prioritizes security, but Zoom's recent enhancements give it an edge. If security is a top concern, Zoom is the better choice.

Overall Rating

Overall, Zoom scores higher due to its comprehensive features, ease of use, and scalability. GoTo Meeting is a strong contender but falls slightly short in some areas. If you seek a well-rounded video conferencing tool, Zoom is the superior choice.

Zoom vs GoTo Meeting: A Detailed Breakdown of Key Features

FeaturesZoomGoTo Meeting
Video Quality
Excellent4.8
Excellent4.6
Screen Sharing
Excellent4.7
Excellent4.5
Meeting Recording
Excellent4.6
Excellent4.4
Breakout Rooms
Excellent4.7
Excellent4.3
Virtual Backgrounds
Excellent4.6
Excellent4.4
Mobile App
Excellent4.8
Excellent4.5

Video Quality

Zoom offers exceptional video quality, ensuring clear and crisp visuals during meetings. This is particularly beneficial for presentations and webinars where visual clarity is crucial. GoTo Meeting also provides good video quality, but some users may notice a slight difference in clarity compared to Zoom. If high video quality is a priority for your meetings, Zoom is the better choice.

Screen Sharing

Screen sharing is a breeze with Zoom, allowing users to share their screens effortlessly during meetings. This feature is essential for collaborative work and presentations. GoTo Meeting also offers screen sharing, but some users may find it slightly less intuitive. If seamless screen sharing is important to you, Zoom is the preferred option.

Meeting Recording

Zoom's meeting recording feature is user-friendly and allows for easy access to recorded sessions. This is ideal for those who need to review meetings or share them with others. GoTo Meeting also offers meeting recording, but the process may not be as straightforward. If you frequently record meetings, Zoom is the better choice.

Breakout Rooms

Zoom's breakout rooms feature is a standout, enabling users to split meetings into smaller groups for focused discussions. This is particularly useful for workshops and training sessions. GoTo Meeting offers a similar feature, but it may not be as robust. If breakout rooms are essential for your meetings, Zoom is the superior option.

Virtual Backgrounds

Zoom's virtual backgrounds feature allows users to customize their meeting environment, adding a personal touch to their video calls. This is great for maintaining privacy or adding a professional look. GoTo Meeting also offers virtual backgrounds, but the options may be more limited. If you enjoy customizing your meeting space, Zoom is the better choice.

Mobile App

Zoom's mobile app is highly rated for its functionality and ease of use, allowing users to join meetings on the go. This is perfect for those who need to stay connected while traveling. GoTo Meeting also has a mobile app, but some users may find it less intuitive. If you rely on mobile access for meetings, Zoom is the preferred option.

Pricing Comparison of Zoom and GoTo Meeting

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zoom and GoTo Meeting. This comparison will highlight the best option for your video conferencing needs.

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Zoom Pricing Plans

Basic
For Individuals
$0

Free

Get Startedright_arrow
Basic includes:
  • Team chat feature for seamless communication.
  • Clips Basic allows 5 two-minute videos.
  • Mail and Calendar client integration for better scheduling.
  • Whiteboard Basic with 3 editable boards for collaboration.
Pro
For Small Businesses
$13.32

per month per user

Try For Freeright_arrow
Includes Basic, plus:
  • AI Companion for drafting messages and summarizing meetings.
  • 5GB of cloud storage for storing meeting recordings.
  • Unlimited Docs for sharing and collaboration.
  • Clips Plus with unlimited video recording and sharing.
Business
For Medium Enterprises
$18.32

per month per user

Try For Freeright_arrow
Includes Pro, plus:
  • Unlimited whiteboards for enhanced collaboration.
  • Scheduler for efficient meeting management.
  • Extras like SSO and managed domains for security.
  • Local and 5GB cloud recording per license.
Business Plus
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Global Select phone service for international calls.
  • Translated captions for multilingual meetings.
  • Workspace reservations for efficient space management.
  • Visitor management for enhanced security.
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GoTo Meeting Pricing Plans

Professional
For Small Businesses
$12

per month

Try For Freeright_arrow
Professional includes:
  • Enjoy unlimited video and audio meetings without time caps.
  • Screen sharing and chat functions are included.
  • Free unlimited recording and transcripts available.
  • Secure meetings with meeting lock feature.
Business
For Medium Enterprises
$16

per month

Try For Freeright_arrow
Includes Professional, plus:
  • Access to meeting lock and transcription features.
  • Unlimited cloud recording for all meetings.
  • AI meeting summary for quick insights.
  • Enhanced security with AES-256 Bit Encryption.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Bundled discounts on meetings, webinars, and more.
  • Up to 250 participants with enhanced features.
  • Dedicated customer success manager for support.
  • Advanced security compliance features included.

Our Rating Methodology

We thoroughly test each video conferencing tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zoom or GoTo Meeting: Which One Matches Your Business Needs?

Choose Zoom If You Need ...

  • User-friendly video conferencing

    If you are looking for a **user-friendly video conferencing tool with high-quality video and audio**, Zoom is the ideal choice. Its intuitive interface and seamless user experience make it easy to host and join meetings.

  • Extensive integrations available

    If you rely on **extensive integrations to enhance your workflow**, Zoom is the better option. It offers a wide range of third-party integrations, allowing you to connect with other tools and applications effortlessly.

Choose GoTo Meeting If You Need ...

  • Reliable meeting recording

    If you need a **reliable meeting recording feature for reviewing and sharing sessions**, GoTo Meeting is the preferred choice. Its recording capabilities ensure you can easily access and review past meetings.

  • Affordable pricing options

    If you are looking for **affordable pricing options for your video conferencing needs**, GoTo Meeting is a solid choice. Its competitive pricing plans make it an attractive option for businesses on a budget.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.