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Zoho CRM vs Unbounce (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 08, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Zoho CRM

Zoho CRM offers a comprehensive suite of CRM features, extensive integrations, and robust security measures, making it a versatile tool for businesses looking to streamline their customer relationship management processes.

  • Comprehensive CRM features
  • Extensive integrations
  • Robust security measures
  • Steep learning curve
  • Interface can feel cluttered

Free plan?

Yes

Starting price

₹800 per month per user
Good Value For Price
4.1

0

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Unbounce

Unbounce provides a user-friendly interface, effective A/B testing, and customizable templates, making it an excellent choice for marketers looking to create high-converting landing pages without technical skills.

  • User-friendly interface
  • Effective A/B testing
  • Customizable templates
  • Limited CRM functionalities
  • Higher pricing for advanced features

Free plan?

Yes

Starting price

$74 per month

What is Zoho CRM?

Zoho CRM is a comprehensive customer relationship management software that helps businesses streamline their sales, marketing, and customer support processes. It offers a wide range of features such as lead management, contact management, and workflow automation, making it easier for businesses to manage their customer interactions. With Zoho CRM, you can track sales activities, analyze customer data, and improve customer engagement, ultimately leading to increased sales and customer satisfaction.

What is Unbounce?

Unbounce is a powerful landing page builder designed to help marketers create high-converting landing pages without the need for coding skills. It offers a drag-and-drop interface, A/B testing, and a variety of customizable templates, making it easy for users to design and optimize landing pages for their campaigns. Unbounce helps businesses increase their conversion rates by providing tools to create targeted and personalized landing pages that resonate with their audience.

Pros and Cons of Zoho CRM vs Unbounce

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Pros & Cons of Zoho CRM

Comprehensive CRM features
  • Zoho CRM offers a wide range of features that cover all aspects of customer relationship management, making it a versatile tool for businesses of all sizes.
Extensive integrations
  • With a vast library of integrations, Zoho CRM can easily connect with other business tools, enhancing its functionality and making it a central hub for your operations.
Robust security measures
  • Zoho CRM prioritizes data security, offering features like encryption and access controls to protect your customer information and ensure compliance with industry standards.
Steep learning curve
  • While Zoho CRM offers a comprehensive feature set, it may take some time for new users to become familiar with its interface and functionalities.
Interface can feel cluttered
  • The extensive features of Zoho CRM can make the interface feel overwhelming at times, especially for users who are new to CRM software.
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Pros & Cons of Unbounce

User-friendly interface
  • Unbounce's drag-and-drop interface makes it easy for users to create and optimize landing pages, even without technical skills.
Effective A/B testing
  • Unbounce provides powerful A/B testing tools that allow marketers to test different landing page variations and optimize conversion rates effectively.
Customizable templates
  • With a variety of customizable templates, Unbounce allows users to create visually appealing landing pages that align with their brand and campaign goals.
Limited CRM functionalities
  • While Unbounce excels in landing page optimization, it lacks the comprehensive CRM features that businesses may need for managing customer relationships.
Higher pricing for advanced features
  • Unbounce's advanced features come at a higher price point, which may be a consideration for businesses with limited budgets.

Zoho CRM vs Unbounce: At A Glance

Decision FactorZoho CRMUnbounce
Value to Price
Excellent4.5
Good4.0
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.2
Scalability
Excellent4.3
Good4.1
Integrations
Excellent4.5
Good4.0
Customer Support
Good4.2
Good4.1
Security
Excellent4.3
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Zoho CRM offers a comprehensive suite of features at a competitive price, making it a great value for businesses looking to streamline their customer relationship management processes. Unbounce, while slightly more expensive, provides excellent value for marketers focused on creating high-converting landing pages. If you're looking for a cost-effective CRM solution, Zoho CRM is the better choice.

Ease of Use

Unbounce's drag-and-drop interface makes it incredibly easy to create and optimize landing pages, even for those with limited technical skills. Zoho CRM, while user-friendly, may require a bit more time to master due to its extensive feature set. If ease of use is your top priority, Unbounce is the better option.

Functionality

Zoho CRM excels in functionality, offering a wide range of features for managing customer relationships, sales, and marketing. Unbounce, while focused on landing page creation, provides robust tools for optimizing conversion rates. If you need a comprehensive CRM solution, Zoho CRM is the better choice.

Scalability

Both Zoho CRM and Unbounce offer scalable solutions that can grow with your business. Zoho CRM's extensive feature set and integrations make it ideal for businesses looking to expand their CRM capabilities. Unbounce's focus on landing pages makes it a great choice for marketers looking to scale their campaigns. If scalability is a priority, Zoho CRM is the better option.

Integrations

Zoho CRM offers a wide range of integrations with popular business tools, making it easy to connect with your existing systems. Unbounce also provides integrations with marketing tools, but its focus is primarily on landing page optimization. If you need extensive integrations, Zoho CRM is the better choice.

Customer Support

Both Zoho CRM and Unbounce offer reliable customer support, with Zoho CRM providing a slightly more comprehensive support experience. Unbounce's support is focused on helping users optimize their landing pages. If customer support is a key consideration, Zoho CRM is the better option.

Security

Zoho CRM offers robust security features to protect your customer data, making it a reliable choice for businesses concerned about data security. Unbounce also provides security features, but its focus is primarily on landing page optimization. If security is a top priority, Zoho CRM is the better choice.

Overall Rating

Zoho CRM receives a higher overall rating due to its comprehensive feature set, scalability, and value for money. Unbounce, while slightly lower in overall rating, excels in ease of use and landing page optimization. If you're looking for a well-rounded CRM solution, Zoho CRM is the better choice.

Zoho CRM vs Unbounce: A Detailed Breakdown of Key Features

FeaturesZoho CRMUnbounce
Lead Management
Excellent4.5
Good4.0
Contact Management
Excellent4.4
Good4.1
Workflow Automation
Excellent4.3
Good4.0
A/B Testing
Good4.0
Excellent4.5
Customizable Templates
Good4.2
Excellent4.4
Analytics and Reporting
Excellent4.5
Good4.2

Lead Management

Zoho CRM excels in lead management, offering tools to capture, track, and nurture leads effectively. Its automation features streamline the lead management process, making it easier to convert leads into customers. Unbounce, while not primarily focused on lead management, provides tools to capture leads through landing pages. If lead management is a priority, Zoho CRM is the better choice.

Contact Management

Zoho CRM offers robust contact management features, allowing you to organize and manage your contacts efficiently. Its integration with other business tools enhances its contact management capabilities. Unbounce, while offering basic contact management, is more focused on landing page optimization. If contact management is crucial, Zoho CRM is the better option.

Workflow Automation

Zoho CRM's workflow automation features help streamline business processes, reducing manual tasks and improving efficiency. Its automation capabilities are extensive, making it a great choice for businesses looking to automate their workflows. Unbounce, while offering some automation features, is primarily focused on landing page optimization. If workflow automation is important, Zoho CRM is the better choice.

A/B Testing

Unbounce excels in A/B testing, providing tools to test different landing page variations and optimize conversion rates. Its A/B testing features are user-friendly and effective, making it a great choice for marketers. Zoho CRM, while offering some A/B testing capabilities, is more focused on CRM functionalities. If A/B testing is a priority, Unbounce is the better option.

Customizable Templates

Unbounce offers a wide range of customizable templates, making it easy to create visually appealing landing pages. Its drag-and-drop interface allows for easy customization, even for those with limited design skills. Zoho CRM, while offering some templates, is more focused on CRM functionalities. If customizable templates are important, Unbounce is the better choice.

Analytics and Reporting

Zoho CRM provides comprehensive analytics and reporting features, allowing you to track and analyze customer data effectively. Its reporting capabilities are extensive, making it a great choice for businesses looking to gain insights from their data. Unbounce, while offering some analytics features, is more focused on landing page optimization. If analytics and reporting are crucial, Zoho CRM is the better option.

Pricing Comparison of Zoho CRM and Unbounce

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zoho CRM and Unbounce. This comparison will highlight the best option for managing your customer relationships and creating effective landing pages.

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Zoho CRM Pricing Plans

Standard
For Small Businesses
₹800

per month per user

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Standard includes:
  • Collect and associate any type of data with custom fields.
  • Automate day-to-day activities with workflows for sales team.
  • Set achievable goals with sales forecasting and track performance.
  • Build reports and dashboards to analyze sales numbers efficiently.
Professional
For Medium Businesses
₹1,400

per month per user

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Includes Standard, plus:
  • Streamline quote management with built-in price rules using CPQ.
  • Interact with customers in real-time with SalesSignals notifications.
  • Manage invoices, sales, purchase orders, products, and vendors.
  • Send data to other applications based on event triggers with webhooks.
Enterprise
For Large Enterprises
₹2,400

per month per user

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Includes Professional, plus:
  • Assign leads, customers, and accounts based on various factors.
  • Build custom data modules with unique layouts for each team.
  • Automate enterprise operations with low-code workflows.
  • Manage and improve end-to-end customer journeys effectively.
Ultimate
For Enterprises
₹2,600

per month per user

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Includes Enterprise, plus:
  • Build personalized customizations with low-code and no-code tools.
  • Merge and segregate datasets for easier analysis and reporting.
  • Auto-generate reports and dashboards with augmented analytics.
  • Craft compelling stories with colorful infographics and AI summaries.
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Unbounce Pricing Plans

Build
For Small Businesses
$74

per month

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Build includes:
  • Access over 100 high-converting templates for diverse marketing needs.
  • Integrate with over 1,000 tools to streamline your marketing efforts.
  • Utilize AI copywriting to generate compelling content effortlessly.
  • Receive phone, email, and live chat customer support for assistance.
Experiment
For Marketing Teams
$112

per month

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Includes Build, plus:
  • Gain conversion insights and reporting for data-driven decisions.
  • Allocate traffic manually to test different page variants effectively.
  • Access dynamic text replacement for personalized user experiences.
  • Support for up to 30,000 traffic volume to handle more visitors.
Optimize
For Growing Businesses
$187

per month

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Includes Experiment, plus:
  • Schedule pages, popups, and sticky bars for timely promotions.
  • Utilize advanced triggers and targeting for precise audience engagement.
  • Access industry benchmarking to compare performance with peers.
  • Gain audience insights to tailor marketing strategies effectively.
Concierge
For Large Enterprises
$649

per month

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Includes Optimize, plus:
  • Access implementation services for seamless onboarding and setup.
  • Benefit from audit logs for detailed tracking and accountability.
  • Enjoy unlimited A/B testing for comprehensive optimization.
  • Handle custom traffic volume to accommodate large-scale campaigns.

Our Rating Methodology

We thoroughly evaluate each CRM and landing page builder, assessing key features like functionality, ease of use, and integrations. By analyzing user reviews and expert insights, we ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zoho CRM or Unbounce: Which One Matches Your Business Needs?

Choose Zoho CRM If You Need ...

  • Comprehensive CRM solution

    If you are a business looking for a comprehensive CRM solution with extensive features and integrations, Zoho CRM is the better choice. Its robust functionality and scalability make it ideal for managing customer relationships effectively.

  • Data security priority

    If data security is a top priority for your business, Zoho CRM offers robust security measures to protect your customer information. Its encryption and access controls ensure compliance with industry standards.

Choose Unbounce If You Need ...

  • Landing page optimization

    If you are a marketer focused on landing page optimization, Unbounce is the better choice. Its user-friendly interface and effective A/B testing tools make it easy to create high-converting landing pages.

  • Ease of use

    If ease of use is your top priority, Unbounce's drag-and-drop interface makes it incredibly easy to create and optimize landing pages, even for those with limited technical skills.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.