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Toggl Plan vs DoneDone (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Toggl Plan

Toggl Plan offers a comprehensive suite of project management features, including visual timelines and seamless integrations. Its intuitive interface enhances team productivity, making it a versatile choice for businesses.

  • Comprehensive project management features
  • Intuitive drag-and-drop interface
  • Seamless integrations with other tools
  • Requires time to master
  • Limited customer support options

Free plan?

Yes

Starting price

$5 per month per user
Good Value For Price
4.1

0

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DoneDone

DoneDone provides a user-friendly interface and excellent customer support, making it ideal for managing tasks and customer inquiries. Its wide range of integrations enhances workflow efficiency.

  • User-friendly interface
  • Excellent customer support
  • Wide range of integrations
  • Focuses more on customer support
  • Basic time tracking features

Free plan?

Yes

Starting price

$5 per month per user

What is Toggl Plan?

Toggl Plan is a project management tool designed to simplify planning and collaboration. It offers a visual timeline that helps teams organize tasks and deadlines efficiently. With its intuitive drag-and-drop interface, you can easily adjust schedules and allocate resources. Toggl Plan is perfect for teams looking to streamline their workflow and improve productivity. It integrates seamlessly with other tools, making it a versatile choice for businesses of all sizes.

What is DoneDone?

DoneDone is a customer support and task management software that helps teams manage their projects and customer inquiries efficiently. It offers a simple interface for tracking tasks, managing customer support tickets, and collaborating with team members. DoneDone is ideal for businesses looking to enhance their customer service and streamline their project management processes. Its integration capabilities make it a flexible solution for various industries.

Pros and Cons of Toggl Plan vs DoneDone

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Pros & Cons of Toggl Plan

Comprehensive project management features
  • Toggl Plan offers a wide range of project management features, including visual timelines, task management, and resource allocation, making it a versatile tool for teams.
Intuitive drag-and-drop interface
  • The drag-and-drop interface of Toggl Plan makes it easy to adjust schedules and allocate resources, enhancing team productivity and efficiency.
Seamless integrations with other tools
  • Toggl Plan integrates seamlessly with other tools, allowing teams to streamline their workflows and improve collaboration across different platforms.
Requires time to master
  • While Toggl Plan is intuitive, its extensive features may require some time for new users to fully master and utilize effectively.
Limited customer support options
  • Toggl Plan offers limited customer support options, which may be a drawback for users who require immediate assistance or guidance.
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Pros & Cons of DoneDone

User-friendly interface
  • DoneDone's user-friendly interface makes it easy for teams to manage tasks and customer support tickets without a steep learning curve.
Excellent customer support
  • DoneDone provides excellent customer support, ensuring users receive timely assistance and guidance when needed.
Wide range of integrations
  • DoneDone offers a wide range of integrations, making it easy to connect with other tools and streamline workflows across different platforms.
Focuses more on customer support
  • DoneDone focuses more on customer support and task management, which may not be ideal for teams seeking comprehensive project management features.
Basic time tracking features
  • DoneDone offers basic time tracking features, which may not be sufficient for teams that require detailed time tracking and analysis.

Toggl Plan vs DoneDone: At A Glance

Decision FactorToggl PlanDoneDone
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Excellent4.3
Customer Support
Good4.1
Excellent4.4
Security
Good4.0
Good4.2
Overall Rating
Excellent4.3
Good4.1

Toggl Plan vs DoneDone: A Detailed Breakdown of Key Features

FeaturesToggl PlanDoneDone
Task Management
Excellent4.4
Excellent4.3
Collaboration Tools
Excellent4.5
Good4.2
Time Tracking
Excellent4.3
Good4.1
Reporting
Good4.2
Excellent4.3
Customization
Excellent4.3
Good4.2
Mobile Access
Good4.1
Excellent4.4

Task Management

Toggl Plan offers a robust task management system with visual timelines and drag-and-drop functionality, making it easy to organize and prioritize tasks. DoneDone, while effective, focuses more on customer support tasks. If your primary need is comprehensive task management, Toggl Plan is the better choice.

Collaboration Tools

Toggl Plan excels in collaboration, providing tools that facilitate team communication and project updates. DoneDone offers collaboration features as well, but Toggl Plan's tools are more advanced. If collaboration is key, Toggl Plan is the superior option.

Time Tracking

Toggl Plan integrates time tracking seamlessly into its project management features, allowing teams to monitor time spent on tasks. DoneDone offers basic time tracking, but Toggl Plan's integration is more comprehensive. If time tracking is crucial, Toggl Plan is the better fit.

Reporting

DoneDone provides detailed reporting features, making it easy to track project progress and performance. Toggl Plan also offers reporting, but DoneDone's reports are more comprehensive. If detailed reporting is important, DoneDone is the preferred choice.

Customization

Toggl Plan allows for extensive customization, enabling teams to tailor the tool to their specific needs. DoneDone offers customization options as well, but Toggl Plan's flexibility is superior. If customization is a priority, Toggl Plan is the better option.

Mobile Access

DoneDone offers excellent mobile access, allowing users to manage tasks and support tickets on the go. Toggl Plan also provides mobile access, but DoneDone's mobile experience is more seamless. If mobile access is essential, DoneDone is the better choice.

Pricing Comparison of Toggl Plan and DoneDone

We’ve compiled the pricing tables and highlighted the key features of both Toggl Plan and DoneDone to aid in your decision-making process. Let’s explore what each platform has to offer.

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Toggl Plan Pricing Plans

Free
For small teams and individuals
$0

per month

Get Startedright_arrow
Free plan includes:
  • Auto-assign new tasks to streamline task management.
  • Time tracking with Toggl Track integration for efficiency.
  • Personal task overview to manage individual responsibilities.
  • Mobile app for managing tasks on the go.
Capacity
For small businesses and teams
$5

per month per user

Try For Freeright_arrow
Includes Free, plus:
  • Flexible working hours to accommodate diverse schedules.
  • Task estimates for better project planning and execution.
  • Public holidays and time off tracking for accurate scheduling.
  • Daily availability insights for optimal resource allocation.
Starter
For teams needing project planning
$8

per month per user

Try For Freeright_arrow
Includes Capacity, plus:
  • Multiple task assignees for collaborative task management.
  • Timeline sharing for transparent project updates.
  • Project timelines and boards for comprehensive project views.
  • Project progress overview for tracking milestones and goals.
Premium
For teams working with stakeholders
$13.5

per month per user

Try For Freeright_arrow
Includes Starter, plus:
  • SSO for secure and simplified login processes.
  • Compact view of timeline and board for streamlined navigation.
  • Annual view for long-term project planning.
  • File upload up to 100Mb for comprehensive data sharing.
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DoneDone Pricing Plans

Collaborate
For Small Businesses
$5

per month per user

Try For Freeright_arrow
Collaborate includes:
  • Unlimited Projects to manage multiple tasks efficiently.
  • Custom Workflows to tailor processes to your needs.
  • Workflow Jobs Automation for streamlined task management.
  • Project, Task & Team Reporting for insightful analytics.
Outreach
For Large Enterprises
$12

per month per user

Try For Freeright_arrow
Includes Collaborate, plus:
  • Unlimited Mailboxes for handling multiple customer queries.
  • Customer Ticket Portal for efficient ticket management.
  • Mailbox & Conversation Reporting for detailed insights.
  • Saved Replies and Auto-Responder for quick responses.

Our Rating Methodology

We rigorously evaluate each project management tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and testing features, we ensure our recommendations meet diverse needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Toggl Plan or DoneDone: Which One Matches Your Business Needs?

Choose Toggl Plan If You Need ...

  • Comprehensive project management features

    If you need a tool with comprehensive project management features, Toggl Plan is the better choice. Its visual timelines, task management, and resource allocation make it ideal for teams seeking a versatile project management solution.

  • Advanced collaboration tools

    If you prioritize advanced collaboration tools, Toggl Plan excels in facilitating team communication and project updates. Its collaboration features enhance productivity and ensure seamless teamwork.

Choose DoneDone If You Need ...

  • User-friendly interface

    If you value a user-friendly interface, DoneDone is the preferred choice. Its intuitive design makes it easy for teams to manage tasks and customer support tickets without a steep learning curve.

  • Excellent customer support

    If you require excellent customer support, DoneDone provides timely assistance and guidance. Its responsive support team ensures users receive the help they need when managing tasks and customer inquiries.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.