logo

M-Files Review 2024: Features, Pricing & More

author image
Author

Martin Lunendonk

Last Update

Nov 13, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

author image
M-Files
4.5

0

M-Files revolutionizes document management with customizable workflows and seamless integrations. While it offers advanced features, new users may face a learning curve. Ideal for businesses seeking robust document solutions.

  • Highly customizable workflows
  • Advanced document management features
  • Seamless integration with existing systems
  • Steep learning curve for new users
  • Interface can feel cluttered
Value to Price
Excellent4.5
Ease of Use
Good4.0
Functionality
Excellent4.7
Scalability
Excellent4.6
Integrations
Excellent4.8
Customer Support
Excellent4.3
Security
Excellent4.9

What is M-Files?

M-Files is a leading document management solution designed to streamline information management. It helps businesses organize, manage, and track documents efficiently, integrating seamlessly with existing systems. M-Files addresses the challenge of scattered information by providing a centralized platform, enhancing productivity and compliance.

Pros and Cons of M-Files

Highly customizable workflows
  • M-Files offers a high degree of customization, allowing you to tailor workflows to fit your specific business processes. This flexibility ensures that the software can adapt to your unique needs, enhancing productivity and efficiency.
Advanced document management features
  • With M-Files, you gain access to advanced document management capabilities, including version control, metadata-driven organization, and automated workflows. These features streamline document handling, reducing errors and improving collaboration.
Seamless integration with existing systems
  • M-Files integrates effortlessly with your existing systems, such as Microsoft Office and SharePoint. This seamless integration ensures a smooth transition and maximizes the value of your current technology investments.
Steep learning curve for new users
  • New users may find M-Files challenging to navigate initially due to its extensive features and customization options. However, with time and training, users can fully leverage its capabilities.
Interface can feel cluttered
  • The interface of M-Files can appear cluttered, especially for users unfamiliar with document management systems. Simplifying the layout could enhance user experience and ease of use.

M-Files Review: Is It Really That Good?

Value to Price
Excellent4.5
Ease of Use
Good4.0
Functionality
Excellent4.7
Scalability
Excellent4.6
Integrations
Excellent4.8
Customer Support
Excellent4.3
Security
Excellent4.9
Overall Rating
Excellent4.5

Value to Price

When I first explored M-Files, I was impressed by the value it offers for its price. The software's robust features, such as advanced document management and seamless integrations, justify the investment. Compared to other tools in the market, M-Files provides a comprehensive solution that enhances productivity and compliance. You get a lot of bang for your buck, making it a worthwhile choice for businesses seeking efficient document management.

Ease of Use

Navigating M-Files can initially be a bit daunting, especially for new users. However, once you get the hang of it, the intuitive interface and customizable workflows make it a breeze to use. I found that with a little training, the learning curve becomes manageable, and the software's powerful features become second nature. It's a tool that rewards persistence with efficiency and productivity.

Functionality

M-Files stands out with its extensive functionality, offering features like version control, metadata-driven organization, and automated workflows. These capabilities streamline document management, reducing errors and improving collaboration. I particularly appreciate how M-Files adapts to various business needs, providing a flexible and comprehensive solution. It's a powerhouse for managing documents efficiently and effectively.

Scalability

As your business grows, M-Files scales effortlessly to meet increasing demands. I found its scalability impressive, accommodating more users and documents without compromising performance. Whether you're a small business or a large enterprise, M-Files adapts to your needs, ensuring seamless document management as you expand. It's a reliable partner for businesses on the path to growth.

Integrations

One of M-Files' standout features is its seamless integration with existing systems like Microsoft Office and SharePoint. This integration ensures a smooth transition and maximizes the value of your current technology investments. I found it incredibly convenient to work within familiar environments while leveraging M-Files' powerful document management capabilities. It's a game-changer for businesses seeking efficiency and productivity.

Customer Support

M-Files offers solid customer support, with responsive and knowledgeable representatives ready to assist. During my experience, I found their support team helpful in resolving issues and providing guidance. While the support is generally reliable, there is room for improvement in terms of response times. Overall, M-Files ensures that users have the assistance they need to make the most of the software.

Security

Security is a top priority for M-Files, and it shows. The software offers robust security features, including access controls, encryption, and audit trails, ensuring that your documents are protected. I felt confident knowing that sensitive information was secure, and compliance requirements were met. M-Files provides peace of mind for businesses handling confidential data.

Key Features of M-Files

Access Controls
Excellent4.8
Audit Trails
Excellent4.7
Collaboration Tools
Excellent4.6
Document Automation
Excellent4.5
Metadata Management
Excellent4.9
Mobile Access
Excellent4.4
Search Functionality
Excellent4.8
Version Control
Excellent4.7

Access Controls

M-Files provides robust access controls, allowing you to define who can view, edit, or share documents. This feature ensures that sensitive information is protected, and compliance requirements are met. I found it reassuring to have such granular control over document access, enhancing security and peace of mind.

Audit Trails

With M-Files' audit trails, you can track document changes and user activities, ensuring transparency and accountability. This feature is invaluable for compliance and security, providing a clear record of who did what and when. I appreciated the peace of mind it offered, knowing that all actions were documented.

Collaboration Tools

M-Files enhances collaboration with tools that allow multiple users to work on documents simultaneously. This feature streamlines teamwork, reducing bottlenecks and improving productivity. I found it particularly useful for projects requiring input from various team members, ensuring everyone stays on the same page.

Document Automation

Automating document workflows with M-Files saves time and reduces errors. This feature allows you to set up automated processes for document approval, routing, and notifications. I found it incredibly efficient, freeing up time for more strategic tasks and ensuring consistency in document handling.

Metadata Management

M-Files' metadata management organizes documents based on their content, not location. This feature makes it easy to find and retrieve documents quickly, enhancing efficiency and productivity. I appreciated how it eliminated the need for complex folder structures, simplifying document management.

Mobile Access

With M-Files' mobile access, you can manage documents on the go, ensuring productivity doesn't stop when you're away from your desk. This feature is perfect for remote work, allowing you to access and edit documents from your mobile device. I found it convenient and empowering.

Search Functionality

M-Files' powerful search functionality allows you to find documents quickly and easily. This feature uses metadata and full-text search to deliver accurate results, saving time and reducing frustration. I was impressed by how efficiently it located documents, even in large repositories.

Version Control

Version control in M-Files ensures that you always have access to the latest document version, reducing errors and confusion. This feature tracks changes and allows you to revert to previous versions if needed. I found it invaluable for maintaining document integrity and collaboration.

M-Files Pricing and Plans

author image

M-Files Pricing Plans

M-Files Base
For Small Businesses
Contact sales
Request Pricingright_arrow
M-Files Base includes:
  • Comprehensive search capabilities across desktop, mobile, and web.
  • Automated workflows to streamline business processes.
  • Version control to manage document revisions effectively.
  • Microsoft integrations for seamless collaboration and productivity.
M-Files Team
For Medium Enterprises
Contact sales
Request Pricingright_arrow
Includes M-Files Base, plus:
  • Importing tools to easily bring in external data.
  • DocuSign integration for secure electronic signatures.
  • Reporting module for detailed insights and analytics.
  • Standard support for reliable assistance and troubleshooting.
M-Files Business
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes M-Files Team, plus:
  • Enhanced support for self-hosted deployments.
  • Artificial intelligence tools for smarter data management.
  • Comprehensive security features for data protection.
  • Scalable architecture to grow with your business needs.

Who Is M-Files Best For?

M-Files is ideal for businesses seeking robust document management solutions. With features like advanced document automation and seamless integrations, it caters to organizations needing efficient information management and compliance.

  • Best for document-heavy industries

    M-Files excels in industries that handle large volumes of documents, such as legal, finance, and healthcare. Its advanced document management features streamline processes, ensuring compliance and efficiency. I found it particularly beneficial for managing complex document workflows.

  • Ideal for growing businesses

    As your business expands, M-Files grows with you, offering scalable solutions that accommodate increasing document management needs. Its flexibility and robust features make it a perfect fit for businesses on the path to growth. I appreciated how it adapted to our evolving requirements.

  • Great for remote teams

    M-Files supports remote work with features like mobile access and collaboration tools, ensuring productivity doesn't stop when you're away from the office. I found it empowering to manage documents and collaborate with team members from anywhere, enhancing flexibility and efficiency.

Frequently Asked Questions

author image
Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.