Copper CRM vs Folk CRM (2025 Comparison)
Copper CRM offers seamless integration with Google Workspace, making it a powerful tool for managing contacts and automating tasks. Its robust features enhance productivity and streamline workflows, making it an ideal choice for businesses.
- Seamless Google Workspace integration.
- Robust contact management features.
- Comprehensive task automation.
- Requires time to master.
- Longer response times for support.
Free plan?
YesStarting price
$9 per seat, per monthFolk CRM provides a user-friendly interface and excellent team collaboration features, making it a great choice for businesses looking to enhance communication and coordination. Its responsive customer support ensures timely assistance.
- User-friendly interface.
- Excellent team collaboration.
- Responsive customer support.
- Limited integration options.
- Less comprehensive task automation.
Free plan?
YesStarting price
$20 per month per userWhat is Copper CRM?
Copper CRM is a robust customer relationship management tool designed to seamlessly integrate with Google Workspace. It helps businesses manage their contacts, track leads, and automate workflows, making it an ideal choice for teams that rely heavily on Google apps. With its intuitive interface and powerful features, Copper CRM simplifies the process of managing customer interactions, ensuring that you never miss an opportunity to engage with your clients.
What is Folk CRM?
Folk CRM is a versatile customer relationship management software that focuses on enhancing team collaboration and communication. It offers a user-friendly interface and a range of features designed to streamline contact management, automate repetitive tasks, and improve overall productivity. Folk CRM is particularly beneficial for small to medium-sized businesses looking to foster better relationships with their customers and improve team efficiency.
Pros and Cons of Copper CRM vs Folk CRM
Pros & Cons of Copper CRM
- Copper CRM integrates effortlessly with Google Workspace, allowing users to manage contacts and tasks directly from their Gmail. This integration enhances productivity and streamlines workflows, making it an ideal choice for businesses that rely heavily on Google apps.
- Copper CRM offers powerful contact management features that help businesses organize and track their interactions with clients. Its intuitive interface makes it easy to manage contacts, ensuring that you never miss an opportunity to engage with your customers.
- Copper CRM provides comprehensive task automation features that help businesses streamline their workflows and reduce manual tasks. Its automation capabilities are particularly useful for businesses looking to enhance productivity and efficiency.
- Copper CRM's extensive features may require some time to master, especially for users who are new to CRM software. However, once you become familiar with its capabilities, it can significantly enhance your productivity.
- While Copper CRM offers reliable customer support, users may experience longer response times compared to other CRM solutions. This can be a drawback for businesses that require immediate assistance.
Pros & Cons of Folk CRM
- Folk CRM offers a user-friendly interface that makes it easy for teams to navigate and use the software. Its intuitive design enhances user experience and ensures that teams can work efficiently without any technical hurdles.
- Folk CRM excels in team collaboration, offering features that enhance communication and coordination among team members. Its collaboration tools are particularly beneficial for businesses looking to improve team efficiency and productivity.
- Folk CRM provides responsive customer support, ensuring that users receive timely assistance whenever they encounter issues. Its support team is known for being helpful and knowledgeable, making it a reliable choice for businesses that prioritize customer service.
- Folk CRM offers limited integration options compared to other CRM solutions. This can be a drawback for businesses that rely on multiple software tools and require seamless integration across platforms.
- While Folk CRM offers task automation features, they may not be as comprehensive as those offered by other CRM solutions. This can be a limitation for businesses that require advanced automation capabilities to streamline their workflows.
Copper CRM vs Folk CRM: At A Glance
Value to Price
Copper CRM offers excellent value for its price, especially for businesses that are already using Google Workspace. Its seamless integration and robust features make it a cost-effective choice. Folk CRM, while slightly less expensive, offers a good range of features but may not provide the same level of integration benefits. If you are looking for a CRM that offers great value for money, Copper CRM is a strong contender.
Ease of Use
Folk CRM shines in terms of ease of use with its intuitive interface and straightforward navigation, making it ideal for teams that prioritize simplicity. Copper CRM, while user-friendly, may require a bit more time to master due to its extensive features. If ease of use is your top priority, Folk CRM might be the better choice.
Functionality
Copper CRM boasts a wide array of functionalities, particularly for businesses that rely on Google Workspace. Its features are designed to enhance productivity and streamline workflows. Folk CRM also offers robust functionality, but its focus is more on team collaboration. If you need a CRM with comprehensive functionality, Copper CRM is a solid option.
Scalability
Copper CRM is well-suited for growing businesses, offering scalable solutions that can adapt to increasing demands. Folk CRM, while scalable, is more tailored to small to medium-sized businesses. If scalability is a key concern for your business, Copper CRM provides a more flexible solution.
Integrations
Copper CRM excels in integrations, particularly with Google Workspace, making it a seamless addition to any Google-centric workflow. Folk CRM offers a decent range of integrations but may not match the depth of Copper CRM's offerings. If integrations are crucial for your operations, Copper CRM is the better choice.
Customer Support
Both Copper CRM and Folk CRM offer reliable customer support, but Folk CRM has a slight edge with its responsive and helpful support team. Copper CRM provides solid support, but users may experience longer response times. If customer support is a priority, Folk CRM might be the better option.
Security
Copper CRM and Folk CRM both prioritize security, offering robust measures to protect user data. Copper CRM's security features are particularly strong, given its integration with Google Workspace. Folk CRM also provides solid security, but Copper CRM's integration with Google adds an extra layer of protection. If security is a top concern, Copper CRM is a reliable choice.
Overall Rating
Copper CRM scores higher overall due to its comprehensive features, seamless Google Workspace integration, and scalability. Folk CRM, while slightly lower in overall rating, excels in ease of use and customer support. If you're looking for a well-rounded CRM solution, Copper CRM is the better choice.
Copper CRM vs Folk CRM: A Detailed Breakdown of Key Features
Contact Management
Copper CRM excels in contact management with its seamless integration with Google Workspace, allowing you to manage contacts directly from your Gmail. This feature is particularly beneficial for businesses that rely heavily on Google apps. Folk CRM also offers robust contact management features, but its strength lies in its ability to enhance team collaboration. If you prioritize contact management within a Google-centric environment, Copper CRM is the better choice.
Task Automation
Copper CRM offers powerful task automation features that help streamline workflows and reduce manual tasks. Its automation capabilities are particularly useful for businesses looking to enhance productivity. Folk CRM also provides task automation, but its focus is more on improving team collaboration. If task automation is a priority for your business, Copper CRM offers more comprehensive solutions.
Team Collaboration
Folk CRM shines in team collaboration, offering features that enhance communication and coordination among team members. Its user-friendly interface makes it easy for teams to work together effectively. Copper CRM also supports team collaboration, but its primary strength lies in its integration with Google Workspace. If team collaboration is your main focus, Folk CRM is the better option.
Reporting and Analytics
Copper CRM provides robust reporting and analytics features that help businesses gain insights into their operations. Its integration with Google Workspace allows for seamless data analysis. Folk CRM also offers reporting and analytics, but its focus is more on enhancing team collaboration. If you need comprehensive reporting and analytics, Copper CRM is a strong choice.
Mobile Access
Both Copper CRM and Folk CRM offer mobile access, allowing users to manage their contacts and tasks on the go. Folk CRM's mobile app is particularly user-friendly, making it easy for teams to stay connected. Copper CRM also provides mobile access, but its primary strength lies in its integration with Google Workspace. If mobile access is a priority, Folk CRM offers a more user-friendly experience.
Customization
Folk CRM offers a high level of customization, allowing businesses to tailor the software to their specific needs. Its user-friendly interface makes customization easy and intuitive. Copper CRM also provides customization options, but its primary strength lies in its integration with Google Workspace. If customization is important to your business, Folk CRM offers more flexibility.
Pricing Comparison of Copper CRM and Folk CRM
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Copper CRM and Folk CRM. This comparison will highlight the best option for managing your customer relationships.
Copper CRM Pricing Plans
- Google Workspace integration for seamless workflow.
- Tasks and activity feed to keep track of your tasks.
- Forms to collect and manage data efficiently.
- Zapier integration to connect with other apps.
- Task automation to streamline your processes.
- Pipelines for better deal management.
- Project management tools for efficient project handling.
- Contact enrichment to enhance your contact data.
- Workflow automation to enhance productivity.
- Bulk email capabilities for mass communication.
- Advanced reporting for in-depth insights.
- Integrations with various tools for extended functionality.
- Email series for automated customer engagement.
- Custom reports for tailored analytics.
- Multi-currency support for global operations.
- Premium support for dedicated assistance.
Folk CRM Pricing Plans
- Send up to 2,000 emails per member each month.
- Access to 500 enrichments per month for data insights.
- Sync one email account per member for seamless communication.
- Utilize 2,000 magic fields per month for data customization.
- Send up to 5,000 emails per member each month.
- Access to 1,000 enrichments per month for enhanced data.
- Sync up to five email accounts per member for flexibility.
- Utilize 5,000 magic fields per month for advanced data use.
- Customizable email limits per member for flexibility.
- Custom enrichments per month for personalized data insights.
- Custom email domains for brand consistency.
- Custom magic fields per month for unique data management.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
Copper CRM or Folk CRM: Which One Matches Your Business Needs?
Choose Copper CRM If You Need ...
- Seamless Google Workspace integration
If you are a business that relies heavily on Google Workspace, Copper CRM is the ideal choice. Its seamless integration with Google apps enhances productivity and streamlines workflows, making it a powerful tool for managing contacts and tasks.
- Comprehensive task automation
If your business requires advanced task automation capabilities, Copper CRM offers comprehensive solutions that help streamline workflows and reduce manual tasks. Its automation features enhance productivity and efficiency, making it a valuable asset for any business.
Choose Folk CRM If You Need ...
- User-friendly interface
If you prioritize ease of use and a user-friendly interface, Folk CRM is the better choice. Its intuitive design makes it easy for teams to navigate and use the software, ensuring that they can work efficiently without any technical hurdles.
- Excellent team collaboration
If your business focuses on enhancing team collaboration, Folk CRM offers features that improve communication and coordination among team members. Its collaboration tools are particularly beneficial for businesses looking to improve team efficiency and productivity.
Frequently Asked Questions
How does Copper CRM integrate with Google Workspace?
What are the key features of Folk CRM?
Which CRM tool offers better task automation?
How does Folk CRM enhance team collaboration?
What are the integration options for Copper CRM?
Which CRM tool offers better customer support?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
