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Zoho CRM vs Salesflare (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Zoho CRM

Zoho CRM offers a comprehensive suite of features for managing customer relationships. With its highly customizable workflows and strong security measures, it's a versatile solution for businesses of all sizes.

  • Comprehensive feature set
  • Highly customizable
  • Strong security measures
  • Steep learning curve
  • Interface can feel cluttered

Free plan?

Yes

Starting price

₹800 per month per user
Good Value For Price
4.1

0

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Salesflare

Salesflare provides a user-friendly CRM solution with excellent email tracking and seamless integrations. It's an ideal choice for small to medium-sized businesses looking to improve sales efficiency.

  • User-friendly interface
  • Excellent email tracking
  • Seamless integrations
  • Limited advanced features
  • Higher cost for small teams

Free plan?

Yes

Starting price

$29 per user / month

What is Zoho CRM?

Zoho CRM is a comprehensive customer relationship management software that helps businesses streamline their sales, marketing, and customer support activities. It offers a wide range of features such as lead management, contact management, workflow automation, and analytics. With Zoho CRM, you can easily track customer interactions, manage sales pipelines, and improve customer engagement. It is designed to cater to businesses of all sizes, providing them with the tools they need to enhance productivity and drive growth.

What is Salesflare?

Salesflare is a smart CRM software designed for small and medium-sized businesses. It automates data entry by gathering information from emails, social media, and other sources, allowing you to focus on building relationships with your customers. Salesflare offers features like contact management, email tracking, and sales pipeline management, making it easier to manage your sales process. It integrates seamlessly with popular tools, providing a unified platform for managing customer interactions and improving sales efficiency.

Pros and Cons of Zoho CRM vs Salesflare

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Pros & Cons of Zoho CRM

Comprehensive feature set
  • Zoho CRM offers a wide range of features that cater to various business needs, making it a versatile solution for managing customer relationships.
Highly customizable
  • Zoho CRM allows you to customize workflows, fields, and modules to suit your specific business requirements, providing flexibility and control.
Strong security measures
  • Zoho CRM provides robust security features, including data encryption and access controls, ensuring the protection of your sensitive information.
Steep learning curve
  • Zoho CRM's extensive features can be overwhelming for new users, requiring time and effort to fully understand and utilize the platform.
Interface can feel cluttered
  • The interface of Zoho CRM can be cluttered with numerous options and settings, making it challenging to navigate for some users.
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Pros & Cons of Salesflare

User-friendly interface
  • Salesflare offers an intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.
Excellent email tracking
  • Salesflare provides advanced email tracking features, allowing you to monitor email interactions and gain valuable insights into customer engagement.
Seamless integrations
  • Salesflare integrates seamlessly with popular tools, providing a unified platform for managing customer interactions and improving sales efficiency.
Limited advanced features
  • Salesflare lacks some advanced features found in other CRM solutions, making it less suitable for businesses with complex requirements.
Higher cost for small teams
  • Salesflare's pricing can be higher for small teams, making it less cost-effective for businesses with limited budgets.

Zoho CRM vs Salesflare: At A Glance

Decision FactorZoho CRMSalesflare
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.0
Excellent4.3
Functionality
Excellent4.6
Excellent4.4
Scalability
Excellent4.4
Good4.1
Integrations
Excellent4.3
Excellent4.5
Customer Support
Good4.2
Good4.0
Security
Excellent4.5
Excellent4.3
Overall Rating
Excellent4.3
Good4.1

Value to Price

Zoho CRM offers a comprehensive suite of features at a competitive price, making it a great value for businesses looking to streamline their operations. Salesflare, while slightly more expensive, provides excellent automation features that can save time and effort. If you're looking for a cost-effective solution with robust features, Zoho CRM is the better choice.

Ease of Use

Salesflare is known for its user-friendly interface, making it easy for users to navigate and manage their sales processes. Zoho CRM, while feature-rich, can be a bit overwhelming for new users. If ease of use is a priority, Salesflare is the better option.

Functionality

Zoho CRM excels in functionality, offering a wide range of features that cater to various business needs. Salesflare, while not as feature-rich, provides essential CRM functionalities with a focus on automation. If you need a tool with extensive functionality, Zoho CRM is the better choice.

Scalability

Zoho CRM is highly scalable, making it suitable for businesses of all sizes. Salesflare, while scalable, is better suited for small to medium-sized businesses. If you're looking for a CRM that can grow with your business, Zoho CRM is the better option.

Integrations

Salesflare offers seamless integrations with popular tools, making it easy to connect with your existing systems. Zoho CRM also provides a wide range of integrations, but Salesflare's integration capabilities are slightly more advanced. If integrations are a priority, Salesflare is the better choice.

Customer Support

Zoho CRM offers reliable customer support, ensuring that users can get assistance when needed. Salesflare also provides good customer support, but Zoho CRM's support is slightly more comprehensive. If customer support is important to you, Zoho CRM is the better option.

Security

Both Zoho CRM and Salesflare offer robust security features to protect your data. Zoho CRM, however, provides additional security measures, making it a more secure option. If security is a top priority, Zoho CRM is the better choice.

Overall Rating

Zoho CRM scores higher overall due to its comprehensive features, scalability, and security. Salesflare, while slightly lower in overall rating, excels in ease of use and integrations. If you're looking for a well-rounded CRM solution, Zoho CRM is the better choice.

Zoho CRM vs Salesflare: A Detailed Breakdown of Key Features

FeaturesZoho CRMSalesflare
Lead Management
Excellent4.6
Excellent4.4
Contact Management
Excellent4.5
Excellent4.3
Email Tracking
Excellent4.4
Excellent4.6
Sales Pipeline Management
Excellent4.5
Excellent4.4
Workflow Automation
Excellent4.6
Excellent4.3
Analytics
Excellent4.5
Good4.2

Lead Management

Zoho CRM offers a robust lead management system that allows you to capture, track, and nurture leads effectively. It provides tools for lead scoring, assignment, and conversion, making it easier to manage your sales pipeline. Salesflare, on the other hand, focuses on automating lead data entry, saving you time and effort. If you're looking for a comprehensive lead management solution, Zoho CRM is the better choice.

Contact Management

Zoho CRM provides a powerful contact management system that allows you to organize and manage your contacts efficiently. It offers features like contact segmentation, tagging, and history tracking, making it easy to keep track of customer interactions. Salesflare also offers contact management features, but its focus is on automating data entry. If you need a more comprehensive contact management solution, Zoho CRM is the better option.

Email Tracking

Salesflare excels in email tracking, providing real-time notifications and insights into email interactions. It allows you to see when emails are opened, clicked, and replied to, helping you stay on top of your communication. Zoho CRM also offers email tracking features, but Salesflare's capabilities are more advanced. If email tracking is a priority, Salesflare is the better choice.

Sales Pipeline Management

Zoho CRM offers a comprehensive sales pipeline management system that allows you to visualize and manage your sales process effectively. It provides tools for tracking deals, forecasting, and reporting, making it easier to stay on top of your sales activities. Salesflare also offers sales pipeline management features, but Zoho CRM's capabilities are more extensive. If you need a more robust sales pipeline management solution, Zoho CRM is the better option.

Workflow Automation

Zoho CRM offers powerful workflow automation features that allow you to automate repetitive tasks and streamline your processes. It provides tools for creating custom workflows, triggers, and actions, making it easier to manage your operations. Salesflare also offers automation features, but Zoho CRM's capabilities are more advanced. If workflow automation is a priority, Zoho CRM is the better choice.

Analytics

Zoho CRM provides comprehensive analytics and reporting features that allow you to gain insights into your sales and marketing activities. It offers customizable dashboards, reports, and analytics tools, making it easier to track performance and make data-driven decisions. Salesflare also offers analytics features, but Zoho CRM's capabilities are more extensive. If analytics is a priority, Zoho CRM is the better option.

Pricing Comparison of Zoho CRM and Salesflare

We’ve compiled the pricing tables and highlighted the key features of both Zoho CRM and Salesflare to aid in your decision-making process. Let’s explore what each platform has to offer.

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Zoho CRM Pricing Plans

Standard
For Small Businesses
₹800

per month per user

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Standard includes:
  • Collect and associate any type of data with custom fields.
  • Automate day-to-day activities with workflows for sales team.
  • Set achievable goals with sales forecasting and track performance.
  • Build reports and dashboards to analyze sales numbers efficiently.
Professional
For Medium Businesses
₹1,400

per month per user

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Includes Standard, plus:
  • Streamline quote management with built-in price rules using CPQ.
  • Interact with customers in real-time with SalesSignals notifications.
  • Manage invoices, sales, purchase orders, products, and vendors.
  • Send data to other applications based on event triggers with webhooks.
Enterprise
For Large Enterprises
₹2,400

per month per user

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Includes Professional, plus:
  • Assign leads, customers, and accounts based on various factors.
  • Build custom data modules with unique layouts for each team.
  • Automate enterprise operations with low-code workflows.
  • Manage and improve end-to-end customer journeys effectively.
Ultimate
For Enterprises
₹2,600

per month per user

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Includes Enterprise, plus:
  • Build personalized customizations with low-code and no-code tools.
  • Merge and segregate datasets for easier analysis and reporting.
  • Auto-generate reports and dashboards with augmented analytics.
  • Craft compelling stories with colorful infographics and AI summaries.
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Salesflare Pricing Plans

Growth
For small businesses
$29

per user / month

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Growth includes:
  • Track emails, links, and website visits for better insights.
  • Access LinkedIn sidebar, email sidebar, and mobile app.
  • Send personalized email campaigns to engage your audience.
  • Receive 25 email finding credits to enhance outreach.
Pro
For medium businesses
$49

per user / month

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Includes Growth, plus:
  • Set user permissions to control access and security.
  • Create custom dashboards for tailored data visualization.
  • Receive 500 email finding credits for extensive outreach.
Enterprise
For large enterprises
$99

per user / month

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Includes Pro, plus:
  • Data migration services done for you seamlessly.
  • Dedicated account manager for personalized support.
  • Unlimited email finding credits for limitless outreach.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zoho CRM or Salesflare: Which One Matches Your Business Needs?

Choose Zoho CRM If You Need ...

  • Comprehensive CRM solution

    If you need a comprehensive CRM solution with a wide range of features and customization options, Zoho CRM is the better choice. It offers robust functionality and scalability, making it suitable for businesses of all sizes.

  • Strong security measures

    If security is a top priority for your business, Zoho CRM is the better option. It provides strong security measures, including data encryption and access controls, ensuring the protection of your sensitive information.

Choose Salesflare If You Need ...

  • User-friendly interface

    If you prefer a user-friendly interface with easy navigation and minimal learning curve, Salesflare is the better choice. It offers an intuitive design, making it accessible for users with varying levels of technical expertise.

  • Excellent email tracking

    If email tracking is a priority for your business, Salesflare is the better option. It provides advanced email tracking features, allowing you to monitor email interactions and gain valuable insights into customer engagement.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.