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Zoho CRM vs Onpipeline (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.5

0

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Zoho CRM

Zoho CRM offers a comprehensive suite of features, making it a versatile solution for businesses of all sizes. With its highly customizable workflows and strong security measures, it's a reliable choice for managing customer relationships.

  • Comprehensive feature set
  • Highly customizable workflows
  • Strong security measures
  • Steep learning curve
  • Interface can feel cluttered

Free plan?

Yes

Starting price

₹800 per month per user
Good Value For Price
4.2

0

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Onpipeline

Onpipeline provides an affordable and user-friendly CRM solution, ideal for small to medium-sized businesses. With its efficient task automation and straightforward interface, it's a great choice for streamlining sales processes.

  • User-friendly interface
  • Affordable pricing
  • Efficient task automation
  • Limited integrations
  • Basic analytics features

Free plan?

Yes

Starting price

$25 per month per user

What is Zoho CRM?

Zoho CRM is a comprehensive customer relationship management software that helps businesses streamline their sales, marketing, and customer support processes. It offers a wide range of features, including lead management, contact management, workflow automation, and analytics. With Zoho CRM, you can easily track customer interactions, manage sales pipelines, and improve customer engagement. It is designed to cater to businesses of all sizes, providing them with the tools they need to enhance productivity and drive growth.

What is Onpipeline?

Onpipeline is a cloud-based CRM software that focuses on simplifying sales processes and improving team collaboration. It offers features such as contact management, deal tracking, and task automation, making it easier for sales teams to manage their workflows efficiently. Onpipeline is designed to be user-friendly, allowing businesses to quickly adapt and integrate it into their operations. It helps businesses stay organized, track sales activities, and ultimately close more deals, making it an ideal choice for small to medium-sized enterprises.

Pros and Cons of Zoho CRM vs Onpipeline

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Pros & Cons of Zoho CRM

Comprehensive feature set
  • Zoho CRM offers a wide range of features that cater to various business needs, from sales automation to analytics. This makes it a versatile solution for businesses of all sizes.
Highly customizable workflows
  • With Zoho CRM, you can create custom workflows to automate repetitive tasks and streamline your sales processes. This flexibility allows you to tailor the CRM to your specific business needs.
Strong security measures
  • Zoho CRM places a strong emphasis on security, offering features such as data encryption and multi-factor authentication to protect your business data.
Steep learning curve
  • Zoho CRM's extensive feature set can be overwhelming for new users, requiring time and effort to fully understand and utilize its capabilities.
Interface can feel cluttered
  • The interface of Zoho CRM can feel cluttered at times, especially for users who are not familiar with CRM systems. This may impact the overall user experience.
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Pros & Cons of Onpipeline

User-friendly interface
  • Onpipeline offers a user-friendly interface that makes it easy for teams to get up and running quickly. This simplicity is ideal for small to medium-sized businesses.
Affordable pricing
  • Onpipeline provides an affordable CRM solution, making it accessible to businesses with limited budgets. This cost-effectiveness is a major advantage for small businesses.
Efficient task automation
  • Onpipeline offers efficient task automation features that help streamline workflows and improve productivity. This is particularly beneficial for sales teams looking to optimize their processes.
Limited integrations
  • Onpipeline offers fewer integrations compared to other CRM solutions, which may limit its compatibility with other tools your business uses.
Basic analytics features
  • While Onpipeline offers analytics features, they may not be as comprehensive as those offered by other CRM solutions. This could impact your ability to gain insights into your sales performance.

Zoho CRM vs Onpipeline: At A Glance

Decision FactorZoho CRMOnpipeline
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.3
Excellent4.5
Functionality
Excellent4.6
Excellent4.3
Scalability
Excellent4.7
Excellent4.4
Integrations
Excellent4.8
Good4.1
Customer Support
Excellent4.4
Excellent4.3
Security
Excellent4.6
Good4.2
Overall Rating
Excellent4.5
Good4.2

Zoho CRM vs Onpipeline: A Detailed Breakdown of Key Features

FeaturesZoho CRMOnpipeline
Lead Management
Excellent4.7
Excellent4.3
Contact Management
Excellent4.6
Excellent4.4
Workflow Automation
Excellent4.8
Good4.2
Analytics
Excellent4.5
Excellent4.3
Task Automation
Excellent4.6
Excellent4.4
Deal Tracking
Excellent4.7
Excellent4.5

Lead Management

Zoho CRM offers a robust lead management system that allows you to capture, track, and nurture leads effectively. With features like lead scoring and assignment rules, you can prioritize and distribute leads to the right sales reps. Onpipeline also provides lead management capabilities, but it may not offer the same level of customization and automation as Zoho CRM. If you need a comprehensive lead management solution, Zoho CRM is the better choice.

Contact Management

Both Zoho CRM and Onpipeline offer contact management features, but Zoho CRM provides more advanced options, such as contact segmentation and social media integration. Onpipeline's contact management is straightforward and easy to use, making it suitable for smaller teams. If you require advanced contact management features, Zoho CRM is the superior option.

Workflow Automation

Zoho CRM excels in workflow automation, allowing you to automate repetitive tasks and streamline your sales processes. With its intuitive drag-and-drop interface, you can create complex workflows without any coding knowledge. Onpipeline offers basic automation features, but it may not be as flexible as Zoho CRM. If workflow automation is a priority, Zoho CRM is the better choice.

Analytics

Zoho CRM provides powerful analytics tools that help you gain insights into your sales performance and customer behavior. With customizable dashboards and reports, you can track key metrics and make data-driven decisions. Onpipeline also offers analytics features, but they may not be as comprehensive as Zoho CRM's offerings. If you need advanced analytics capabilities, Zoho CRM is the superior option.

Task Automation

Zoho CRM's task automation features allow you to automate routine tasks, such as sending follow-up emails and updating records. This helps you save time and focus on more important activities. Onpipeline offers task automation as well, but it may not be as extensive as Zoho CRM's capabilities. If task automation is important to your business, Zoho CRM is the better choice.

Deal Tracking

Both Zoho CRM and Onpipeline offer deal tracking features, but Zoho CRM provides more advanced options, such as deal scoring and pipeline visualization. Onpipeline's deal tracking is straightforward and easy to use, making it suitable for smaller teams. If you require advanced deal tracking features, Zoho CRM is the superior option.

Pricing Comparison of Zoho CRM and Onpipeline

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zoho CRM and Onpipeline. This comparison will highlight the best option for managing your customer relationships.

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Zoho CRM Pricing Plans

Standard
For Small Businesses
₹800

per month per user

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Standard includes:
  • Collect and associate any type of data with custom fields.
  • Automate day-to-day activities with workflows for sales team.
  • Set achievable goals with sales forecasting and track performance.
  • Build reports and dashboards to analyze sales numbers efficiently.
Professional
For Medium Businesses
₹1,400

per month per user

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Includes Standard, plus:
  • Streamline quote management with built-in price rules using CPQ.
  • Interact with customers in real-time with SalesSignals notifications.
  • Manage invoices, sales, purchase orders, products, and vendors.
  • Send data to other applications based on event triggers with webhooks.
Enterprise
For Large Enterprises
₹2,400

per month per user

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Includes Professional, plus:
  • Assign leads, customers, and accounts based on various factors.
  • Build custom data modules with unique layouts for each team.
  • Automate enterprise operations with low-code workflows.
  • Manage and improve end-to-end customer journeys effectively.
Ultimate
For Enterprises
₹2,600

per month per user

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Includes Enterprise, plus:
  • Build personalized customizations with low-code and no-code tools.
  • Merge and segregate datasets for easier analysis and reporting.
  • Auto-generate reports and dashboards with augmented analytics.
  • Craft compelling stories with colorful infographics and AI summaries.
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Onpipeline Pricing Plans

PIPELINE
For Small Businesses
$25

per month per user

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PIPELINE includes:
  • Multiple sales pipelines for better organization and tracking.
  • Ideal for beginners with easy-to-use interface.
  • Unlimited activities to keep track of all interactions.
  • No hidden fees, ensuring transparent pricing.
STANDARD
For Medium Enterprises
$39

per month per user

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Includes PIPELINE, plus:
  • Email and SMS integration for direct communication.
  • Automations to save time on repetitive tasks.
  • Web forms for easy data collection and management.
  • Recurring revenues feature for subscription-based businesses.
ADVANCED
For Large Enterprises
$58

per month per user

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Includes STANDARD, plus:
  • Sales goals tracking to monitor team performance.
  • Bulk emails and SMS for mass communication.
  • Automatic invoices to streamline billing processes.
  • Inventory module for managing stock and supplies.

Our Rating Methodology

We thoroughly test each CRM software, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zoho CRM or Onpipeline: Which One Matches Your Business Needs?

Choose Zoho CRM If You Need ...

  • Comprehensive CRM solution

    If you need a comprehensive CRM solution with a wide range of features, Zoho CRM is the better choice. Its robust functionality and scalability make it suitable for businesses of all sizes.

  • Advanced workflow automation

    If you require advanced workflow automation capabilities, Zoho CRM is the superior option. Its intuitive drag-and-drop interface allows you to create complex workflows without any coding knowledge.

Choose Onpipeline If You Need ...

  • User-friendly and affordable

    If you prioritize a user-friendly interface and affordable pricing, Onpipeline is the better choice. Its straightforward setup process and cost-effectiveness make it ideal for small to medium-sized businesses.

  • Efficient task automation

    If you need efficient task automation features to streamline your sales processes, Onpipeline is the superior option. Its automation capabilities help improve productivity and optimize workflows.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.