Zoho CRM vs Apptivo (2024 Comparison)
Zoho CRM offers a comprehensive feature set and advanced workflow automation, making it a versatile choice for businesses of all sizes. Its wide range of integrations provides flexibility and seamless connectivity.
- Comprehensive feature set
- Advanced workflow automation
- Wide range of integrations
- Complex for beginners
- Higher learning curve
Free plan?
YesStarting price
₹800 per month per user
Apptivo provides a user-friendly interface and affordable pricing, making it an attractive option for small businesses. Its excellent mobile access offers flexibility and convenience for users on the go.
- User-friendly interface
- Affordable pricing
- Excellent mobile access
- Limited advanced features
- Fewer integrations
Free plan?
YesStarting price
$20 per month per userWhat is Zoho CRM?
Zoho CRM is a comprehensive customer relationship management software that helps businesses streamline their sales, marketing, and customer support processes. It offers a wide range of features, including lead management, contact management, and workflow automation, making it an ideal choice for businesses of all sizes. With Zoho CRM, you can easily track customer interactions, manage sales pipelines, and improve customer engagement, ultimately driving business growth.
What is Apptivo?
Apptivo is a versatile CRM solution designed to help businesses manage their customer relationships effectively. It offers a suite of applications that cover sales, marketing, and customer support, providing a holistic approach to managing customer interactions. Apptivo's user-friendly interface and customizable features make it a great choice for businesses looking to enhance their customer engagement and streamline their operations.
Pros and Cons of Zoho CRM vs Apptivo
Pros & Cons of Zoho CRM
- Zoho CRM offers a wide range of features that cater to various business needs, making it a versatile choice for businesses of all sizes.
- With Zoho CRM, you can automate complex workflows, improving efficiency and reducing manual tasks, which is a significant advantage for businesses looking to streamline operations.
- Zoho CRM integrates with numerous third-party applications, providing flexibility and allowing businesses to connect their CRM with other tools seamlessly.
- Zoho CRM's extensive feature set can be overwhelming for beginners, requiring a learning curve to fully utilize its capabilities.
- Due to its comprehensive features, Zoho CRM may require more time and effort to learn, especially for users new to CRM systems.
Pros & Cons of Apptivo
- Apptivo's intuitive interface makes it easy for users of all skill levels to navigate and manage their CRM, reducing the learning curve.
- Apptivo offers competitive pricing, making it an attractive option for small businesses and startups looking for a cost-effective CRM solution.
- With Apptivo's mobile app, you can manage your CRM on the go, providing flexibility and convenience for users who need access to their CRM from anywhere.
- While Apptivo offers essential CRM features, it lacks some of the advanced features found in other CRM solutions, which may be a drawback for businesses with complex needs.
- Apptivo offers fewer integrations compared to other CRM solutions, which may limit its flexibility and ability to connect with other tools.
Zoho CRM vs Apptivo: At A Glance
Value to Price
Zoho CRM offers a robust set of features at a competitive price, making it a great value for businesses looking to maximize their CRM investment. Apptivo, while slightly less expensive, offers fewer features, which may not be ideal for businesses with more complex needs. Zoho CRM is better for those seeking a comprehensive solution with excellent value.
Ease of Use
Apptivo shines in ease of use with its intuitive interface, making it accessible for users of all skill levels. Zoho CRM, while feature-rich, can be slightly more complex to navigate, especially for beginners. If ease of use is a priority, Apptivo is the better choice.
Functionality
Zoho CRM excels in functionality, offering a wide range of features that cater to various business needs. Apptivo, while functional, lacks some of the advanced features found in Zoho CRM. For businesses seeking a highly functional CRM, Zoho CRM is the superior option.
Scalability
Both Zoho CRM and Apptivo offer scalable solutions, but Zoho CRM's extensive feature set makes it more suitable for growing businesses. Apptivo is a good choice for smaller businesses with less complex needs. For scalability, Zoho CRM is the better option.
Integrations
Zoho CRM offers a wide range of integrations with popular third-party applications, making it a versatile choice for businesses looking to connect their CRM with other tools. Apptivo offers fewer integrations, which may limit its flexibility. For businesses seeking extensive integration options, Zoho CRM is the better choice.
Customer Support
Both Zoho CRM and Apptivo offer reliable customer support, but Zoho CRM's support is more comprehensive, with a wider range of resources available to users. Apptivo's support is adequate but may not be as extensive. For businesses seeking robust customer support, Zoho CRM is the better option.
Security
Zoho CRM and Apptivo both prioritize security, offering features such as data encryption and user access controls. However, Zoho CRM's security features are more advanced, providing an extra layer of protection for sensitive data. For businesses with stringent security requirements, Zoho CRM is the better choice.
Overall Rating
Zoho CRM receives a higher overall rating due to its comprehensive feature set, excellent value, and robust support. Apptivo, while a solid choice, falls slightly short in comparison. For businesses seeking a top-rated CRM solution, Zoho CRM is the better option.
Zoho CRM vs Apptivo: A Detailed Breakdown of Key Features
Lead Management
Zoho CRM excels in lead management with its advanced features that allow you to capture, track, and nurture leads effectively. Apptivo offers a solid lead management system, but it lacks some of the advanced features found in Zoho CRM. If you need a comprehensive lead management solution, Zoho CRM is the better choice.
Contact Management
Both Zoho CRM and Apptivo offer robust contact management features, allowing you to store and manage customer information efficiently. However, Zoho CRM provides more advanced features, such as social media integration and contact scoring, making it a better choice for businesses with complex contact management needs.
Workflow Automation
Zoho CRM offers powerful workflow automation features that help streamline business processes and improve efficiency. Apptivo's workflow automation is functional but lacks the depth and flexibility of Zoho CRM. For businesses looking to automate complex workflows, Zoho CRM is the superior option.
Reporting and Analytics
Zoho CRM provides comprehensive reporting and analytics tools that offer valuable insights into business performance. Apptivo's reporting features are adequate but not as advanced as Zoho CRM's. If you require in-depth reporting and analytics, Zoho CRM is the better choice.
Mobile Access
Apptivo offers excellent mobile access, allowing you to manage your CRM on the go. Zoho CRM also provides mobile access, but Apptivo's mobile app is more user-friendly and feature-rich. If mobile access is a priority, Apptivo is the better option.
Customization
Both Zoho CRM and Apptivo offer customization options, allowing you to tailor the CRM to your business needs. However, Zoho CRM provides more advanced customization features, making it a better choice for businesses with specific customization requirements.
Pricing Comparison of Zoho CRM and Apptivo
We’ve compiled the pricing tables and highlighted the key features of both Zoho CRM and Apptivo to aid in your decision-making process. Let’s explore what each platform has to offer.
Zoho CRM Pricing Plans
- Collect and associate any type of data with custom fields.
- Automate day-to-day activities with workflows for sales team.
- Set achievable goals with sales forecasting and track performance.
- Build reports and dashboards to analyze sales numbers efficiently.
- Streamline quote management with built-in price rules using CPQ.
- Interact with customers in real-time with SalesSignals notifications.
- Manage invoices, sales, purchase orders, products, and vendors.
- Send data to other applications based on event triggers with webhooks.
- Assign leads, customers, and accounts based on various factors.
- Build custom data modules with unique layouts for each team.
- Automate enterprise operations with low-code workflows.
- Manage and improve end-to-end customer journeys effectively.
- Build personalized customizations with low-code and no-code tools.
- Merge and segregate datasets for easier analysis and reporting.
- Auto-generate reports and dashboards with augmented analytics.
- Craft compelling stories with colorful infographics and AI summaries.
Apptivo Pricing Plans
- Customize up to 100 fields per app for tailored data management.
- Integrate with third-party services for enhanced functionality.
- Access 24x7 support for uninterrupted assistance.
- Utilize 25 workflows to automate routine tasks.
- Customize up to 250 fields per app for detailed data capture.
- Utilize 75 workflows to streamline business processes.
- Create 25 custom dashboards for insightful data visualization.
- Send up to 3000 emails per user per month for marketing.
- Customize up to 350 fields per app for advanced data management.
- Utilize 150 workflows for complex automation needs.
- Create 50 custom dashboards for detailed reporting.
- Send up to 5000 emails per user per month for campaigns.
- Customize up to 500 fields per app for comprehensive data handling.
- Utilize 300 workflows for extensive automation.
- Create 100 custom dashboards for in-depth analysis.
- Receive dedicated account management for personalized support.
Our Rating Methodology
We thoroughly test each CRM solution, evaluating key features like functionality, scalability, and integrations. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Zoho CRM or Apptivo: Which One Matches Your Business Needs?
Choose Zoho CRM If You Need ...
- Comprehensive CRM solution
If you are a business looking for a comprehensive CRM solution with a wide range of features and advanced workflow automation, Zoho CRM is the ideal choice. Its extensive feature set and flexibility make it suitable for businesses of all sizes.
- Advanced integrations
If you need a CRM solution with advanced integrations to connect with other tools and applications, Zoho CRM is the better option. Its wide range of integrations provides flexibility and seamless connectivity.
Choose Apptivo If You Need ...
- User-friendly CRM
If you are a small business or startup looking for a user-friendly CRM solution with an intuitive interface, Apptivo is the ideal choice. Its ease of use and affordable pricing make it an attractive option for businesses with limited resources.
- Mobile access priority
If mobile access is a priority for your business, Apptivo is the better option. Its excellent mobile app provides flexibility and convenience for users who need access to their CRM on the go.
Frequently Asked Questions
Which CRM is better for small businesses, Zoho CRM or Apptivo?
How do Zoho CRM and Apptivo compare in terms of integrations?
Which CRM offers better customer support, Zoho CRM or Apptivo?
Is Zoho CRM more secure than Apptivo?
Which CRM is better for mobile access, Zoho CRM or Apptivo?
How do Zoho CRM and Apptivo compare in terms of customization?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
