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Zendesk Sell vs Dealfront (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 08, 2024

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Excellent Value For Price
4.3

0

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Zendesk Sell

Zendesk Sell offers a comprehensive CRM solution with advanced features and excellent customer support. Its wide range of integrations makes it a valuable asset for sales teams looking to enhance their processes.

  • Comprehensive CRM features.
  • Excellent customer support.
  • Wide range of integrations.
  • Steep learning curve.
  • Higher price point.

Free plan?

Yes

Starting price

$19 per month per user
Good Value For Price
4.1

0

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Dealfront

Dealfront provides a user-friendly sales engagement platform with effective automated outreach and affordable pricing. It's a great choice for smaller teams or startups looking to improve their sales efforts.

  • User-friendly interface.
  • Affordable pricing.
  • Effective automated outreach.
  • Limited advanced features.
  • Less comprehensive support.

Free plan?

Yes

Starting price

€99 per month

What is Zendesk Sell?

Zendesk Sell is a powerful sales CRM software designed to enhance productivity and streamline sales processes. It offers features like lead management, email tracking, and sales forecasting, making it an ideal choice for sales teams looking to improve efficiency. With its intuitive interface and robust integrations, Zendesk Sell helps sales professionals manage their pipeline effectively, ensuring no opportunity is missed. Whether you're a small business or a large enterprise, Zendesk Sell provides the tools needed to close deals faster and build stronger customer relationships.

What is Dealfront?

Dealfront is a comprehensive sales engagement platform that empowers sales teams to connect with prospects more effectively. It offers features like automated outreach, personalized email campaigns, and detailed analytics, helping sales professionals optimize their strategies. Dealfront's user-friendly interface and seamless integrations make it a valuable tool for businesses aiming to enhance their sales efforts. Whether you're looking to increase lead conversion rates or improve customer engagement, Dealfront provides the resources needed to achieve your sales goals.

Pros and Cons of Zendesk Sell vs Dealfront

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Pros & Cons of Zendesk Sell

Comprehensive CRM features
  • Zendesk Sell offers a wide range of CRM features, including lead management, email tracking, and sales forecasting. These tools are designed to streamline sales processes and improve productivity, making it a valuable asset for sales teams.
Excellent customer support
  • Zendesk Sell provides top-notch customer support, with a dedicated team available to assist with any issues. Their support is known for being responsive and helpful, ensuring that users have a positive experience.
Wide range of integrations
  • Zendesk Sell offers a wide range of integrations with popular tools like Slack, Mailchimp, and Google Workspace. This makes it easy to connect with your existing tech stack and streamline your workflows.
Steep learning curve
  • Zendesk Sell offers a wide range of features, which can be overwhelming for new users. It may take some time to learn how to use all of the tools effectively, but the investment is worth it for the benefits.
Higher price point
  • Zendesk Sell is priced higher than some other CRM solutions, which may be a consideration for smaller businesses or startups. However, the comprehensive features and excellent support make it a worthwhile investment.
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Pros & Cons of Dealfront

User-friendly interface
  • Dealfront offers a user-friendly interface that requires minimal training. It's perfect for teams that want to get up and running quickly, making it a great choice for smaller teams or startups.
Affordable pricing
  • Dealfront is priced competitively, making it an affordable option for businesses looking to enhance their sales efforts. Its pricing structure is designed to provide value without breaking the bank.
Effective automated outreach
  • Dealfront excels in automated outreach, providing tools to automate and personalize communication with prospects. This feature is ideal for sales teams looking to streamline their outreach efforts and improve engagement.
Limited advanced features
  • Dealfront offers a range of features, but it may not have the advanced capabilities of some other CRM solutions. This may be a consideration for larger teams or businesses with more complex needs.
Less comprehensive support
  • Dealfront offers customer support, but it may not be as comprehensive as some other solutions. This may be a consideration for businesses that require more extensive support options.

Zendesk Sell vs Dealfront: At A Glance

Decision FactorZendesk SellDealfront
Value to Price
Excellent4.4
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.5
Excellent4.3
Scalability
Excellent4.3
Good4.1
Integrations
Excellent4.4
Good4.2
Customer Support
Excellent4.3
Good4.0
Security
Good4.2
Good4.1
Overall Rating
Excellent4.3
Good4.1

Zendesk Sell vs Dealfront: A Detailed Breakdown of Key Features

FeaturesZendesk SellDealfront
Lead Management
Excellent4.5
Excellent4.3
Email Tracking
Excellent4.4
Good4.2
Sales Forecasting
Excellent4.5
Good4.1
Automated Outreach
Excellent4.3
Excellent4.4
Personalized Email Campaigns
Good4.2
Excellent4.5
Detailed Analytics
Excellent4.3
Excellent4.4

Lead Management

Zendesk Sell excels in lead management, offering a comprehensive suite of tools to track and nurture leads effectively. Its intuitive interface makes it easy to manage your pipeline and ensure no opportunity is missed. Dealfront also offers lead management features, but they are more focused on engagement and outreach. If you need a robust lead management system, Zendesk Sell is the better choice.

Email Tracking

Zendesk Sell provides advanced email tracking capabilities, allowing you to monitor email interactions and gain valuable insights into customer engagement. This feature is particularly useful for sales teams looking to optimize their communication strategies. Dealfront also offers email tracking, but it may not be as comprehensive. If email tracking is a priority, Zendesk Sell is the superior option.

Sales Forecasting

Zendesk Sell offers powerful sales forecasting tools that help sales teams predict future sales and make informed decisions. Its forecasting capabilities are designed to improve accuracy and drive better results. Dealfront, while offering some forecasting features, is more focused on engagement and outreach. If sales forecasting is a key requirement, Zendesk Sell is the better choice.

Automated Outreach

Dealfront shines in automated outreach, providing tools to automate and personalize communication with prospects. This feature is ideal for sales teams looking to streamline their outreach efforts. Zendesk Sell also offers automated outreach, but it may not be as advanced. If automated outreach is a priority, Dealfront is the better option.

Personalized Email Campaigns

Dealfront excels in personalized email campaigns, offering tools to create and send targeted emails to prospects. This feature is perfect for sales teams looking to improve engagement and conversion rates. Zendesk Sell also offers email campaign features, but they may not be as personalized. If personalized email campaigns are important, Dealfront is the superior choice.

Detailed Analytics

Dealfront provides detailed analytics, offering insights into sales performance and customer engagement. This feature is valuable for sales teams looking to optimize their strategies and improve results. Zendesk Sell also offers analytics, but they may not be as detailed. If detailed analytics are a priority, Dealfront is the better option.

Pricing Comparison of Zendesk Sell and Dealfront

We’ve compiled the pricing tables and highlighted the key features of both Zendesk Sell and Dealfront to aid in your decision-making process. Let’s explore what each platform has to offer.

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Zendesk Sell Pricing Plans

Sell Team
For Small Businesses
$19

per month per user

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Sell Team includes:
  • Integrates seamlessly with email and calendar for streamlined communication.
  • Task and appointment setting to keep your schedule organized.
  • Call tracking and recording, plus text messaging for comprehensive communication.
  • Pre-built sales dashboards for quick insights into performance.
Sell Growth
For Growing Teams
$55

per month per user

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Includes Sell Team, plus:
  • Advanced and custom sales reports for deeper insights.
  • Sales forecasting and goals tracking to meet targets effectively.
  • Prospecting and enrichment credits to enhance lead quality.
  • Product and price book for organized product management.
Sell Professional
For Large Enterprises
$115

per month per user

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Includes Sell Growth, plus:
  • Lead and deal scoring to prioritize opportunities effectively.
  • Task automation to streamline repetitive tasks and save time.
  • Advanced roles and permissions for enhanced security and control.
  • Company hierarchy to manage complex organizational structures.
Sell Enterprise
For Complex Organizations
$169

per month per user

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Includes Sell Professional, plus:
  • Advanced customization options to tailor the platform to your needs.
  • Unlimited sequences for comprehensive sales engagement.
  • Private custom applications for unique business requirements.
  • 25GB document storage per user for extensive data management.
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Dealfront Pricing Plans

Web Visitors Identification (Free)
For Small Businesses
$0
Get Startedright_arrow
Web Visitors Identification (Free) includes:
  • Store visitor data for up to 7 days for analysis.
  • Allow unlimited users to access the platform simultaneously.
  • Gain insights into visitor behavior without any cost.
  • No credit card required to start using the free plan.
Web Visitors Identification (Paid)
For Large Enterprises
€99

per month

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Includes Web Visitors Identification (Free), plus:
  • Reveal contact details with 25 free credits each month.
  • Monitor visitor activity on your website in real-time.
  • Integrate seamlessly with CRM and marketing tools.
  • Set up custom feeds and filters for targeted insights.
Sales Intelligence
For Enterprises
Contact sales
Request Pricingright_arrow
Sales Intelligence includes:
  • Advanced sales intelligence features for strategic insights.
  • Comprehensive data analysis for informed decision-making.
  • Enhanced lead generation capabilities for better results.
  • Dedicated support for seamless integration and use.

Our Rating Methodology

We thoroughly evaluate each sales engagement platform, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zendesk Sell or Dealfront: Which One Matches Your Business Needs?

Choose Zendesk Sell If You Need ...

  • Comprehensive CRM solution

    If you are a business looking for a comprehensive CRM solution with advanced features and excellent customer support, Zendesk Sell is the ideal choice. Its wide range of integrations and robust functionality make it a valuable asset for sales teams looking to enhance their processes.

  • Advanced sales forecasting

    If you need advanced sales forecasting tools to predict future sales and make informed decisions, Zendesk Sell is the superior option. Its powerful forecasting capabilities are designed to improve accuracy and drive better results, making it a valuable asset for sales teams.

Choose Dealfront If You Need ...

  • User-friendly sales platform

    If you are a smaller team or startup looking for a user-friendly sales engagement platform, Dealfront is the perfect choice. Its intuitive interface and effective automated outreach tools make it easy to get up and running quickly, improving your sales efforts.

  • Affordable sales solution

    If you are looking for an affordable sales solution that provides value without breaking the bank, Dealfront is the ideal option. Its competitive pricing structure and effective features make it a great choice for businesses looking to enhance their sales efforts.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.