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Zendesk Sell vs ClickFunnels (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Zendesk Sell

Zendesk Sell is a robust CRM tool that enhances sales productivity with its comprehensive features and excellent customer support. Ideal for businesses seeking to streamline their sales processes.

  • Comprehensive CRM features
  • Excellent customer support
  • Wide range of integrations
  • Limited funnel templates
  • Less intuitive editor

Free plan?

Yes

Starting price

$19 per month
Excellent Value For Price
4.5

0

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ClickFunnels

ClickFunnels is a powerful sales funnel builder with extensive templates and automation capabilities, perfect for businesses looking to optimize their online sales strategy.

  • Extensive funnel templates
  • User-friendly editor
  • Strong automation capabilities
  • Basic lead management
  • Limited sales forecasting

Free plan?

Yes

Starting price

$81 per month

What is Zendesk Sell?

Zendesk Sell is a powerful sales CRM tool designed to enhance productivity and streamline sales processes. It offers features like lead management, email tracking, and sales forecasting, making it an ideal choice for sales teams looking to improve efficiency. With its intuitive interface and robust integrations, Zendesk Sell helps sales professionals manage their pipeline effectively, ensuring no opportunity is missed. Whether you're a small business or a large enterprise, Zendesk Sell provides the tools needed to close deals faster and build stronger customer relationships.

What is ClickFunnels?

ClickFunnels is a comprehensive sales funnel builder that empowers businesses to create high-converting sales funnels with ease. It offers a range of templates and tools to design landing pages, sales pages, and order forms, making it a go-to solution for marketers and entrepreneurs. ClickFunnels simplifies the process of guiding potential customers through the sales journey, from initial interest to final purchase. Its user-friendly interface and automation capabilities help businesses save time and increase revenue, making it a valuable asset for anyone looking to optimize their online sales strategy.

Pros and Cons of Zendesk Sell vs ClickFunnels

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Pros & Cons of Zendesk Sell

Comprehensive CRM features
  • Zendesk Sell offers a wide range of CRM features, including lead management, email tracking, and sales forecasting, making it a versatile tool for sales teams.
Excellent customer support
  • Zendesk Sell is known for its top-notch customer support, providing users with timely assistance and resources to maximize the platform's potential.
Wide range of integrations
  • With a vast array of integrations, Zendesk Sell can seamlessly connect with other business tools, enhancing its functionality and adaptability.
Limited funnel templates
  • While Zendesk Sell offers some templates, it lacks the extensive library of funnel templates found in ClickFunnels, limiting its funnel-building capabilities.
Less intuitive editor
  • Zendesk Sell's editor, while functional, is not as intuitive as ClickFunnels' drag-and-drop editor, making it less user-friendly for design tasks.
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Pros & Cons of ClickFunnels

Extensive funnel templates
  • ClickFunnels provides a wide array of funnel templates, allowing users to create high-converting sales funnels with ease and efficiency.
User-friendly editor
  • The drag-and-drop editor in ClickFunnels simplifies the process of creating and customizing sales funnels, making it accessible to users of all skill levels.
Strong automation capabilities
  • ClickFunnels excels in automating the sales funnel process, saving businesses time and effort while optimizing their sales strategies.
Basic lead management
  • ClickFunnels offers basic lead management features, which may not be sufficient for businesses that require comprehensive CRM functionalities.
Limited sales forecasting
  • While ClickFunnels is excellent for funnel creation, it lacks the advanced sales forecasting tools found in Zendesk Sell, limiting its predictive capabilities.

Zendesk Sell vs ClickFunnels: At A Glance

Decision FactorZendesk SellClickFunnels
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.4
Excellent4.7
Functionality
Excellent4.5
Excellent4.8
Scalability
Excellent4.3
Excellent4.5
Integrations
Excellent4.6
Excellent4.4
Customer Support
Excellent4.5
Excellent4.3
Security
Excellent4.4
Good4.2
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Zendesk Sell offers a competitive pricing structure that aligns well with its robust feature set, making it a cost-effective choice for businesses seeking a comprehensive CRM solution. ClickFunnels, on the other hand, provides excellent value for money with its extensive funnel-building capabilities, which can significantly boost sales conversions. If you're looking for a tool that offers more value for your investment, ClickFunnels might be the better option.

Ease of Use

Zendesk Sell is known for its user-friendly interface, which allows sales teams to quickly adapt and start using the platform effectively. ClickFunnels also excels in ease of use, with its drag-and-drop editor making funnel creation a breeze. For those who prioritize simplicity and ease of navigation, ClickFunnels stands out as the more intuitive choice.

Functionality

Zendesk Sell provides a wide range of CRM functionalities, including lead management, email tracking, and sales forecasting. ClickFunnels, however, offers a more specialized set of tools focused on building and optimizing sales funnels. If your primary need is a comprehensive CRM, Zendesk Sell is the way to go. But if funnel creation is your main focus, ClickFunnels is unmatched.

Scalability

Both Zendesk Sell and ClickFunnels are scalable solutions that can grow with your business. Zendesk Sell is particularly well-suited for businesses looking to expand their sales operations, while ClickFunnels offers scalability in terms of funnel complexity and volume. If you're planning for rapid growth, ClickFunnels provides the flexibility needed to scale your sales efforts.

Integrations

Zendesk Sell boasts a wide array of integrations with popular business tools, enhancing its functionality and adaptability. ClickFunnels also offers numerous integrations, particularly with marketing and payment platforms. If seamless integration with existing systems is a priority, Zendesk Sell offers a more extensive integration library.

Customer Support

Zendesk Sell is renowned for its excellent customer support, providing timely assistance and resources to help users maximize the platform's potential. ClickFunnels also offers solid support, though some users have reported longer response times. If top-notch customer support is crucial for your business, Zendesk Sell is the preferred choice.

Security

Both Zendesk Sell and ClickFunnels prioritize security, implementing robust measures to protect user data. Zendesk Sell, however, has a slight edge with its comprehensive security protocols and compliance with industry standards. If security is a top concern, Zendesk Sell offers a more secure environment for your data.

Overall Rating

Overall, both Zendesk Sell and ClickFunnels are excellent tools, each excelling in different areas. Zendesk Sell is ideal for businesses seeking a comprehensive CRM solution, while ClickFunnels is perfect for those focused on building high-converting sales funnels. Your choice should depend on your specific business needs and priorities.

Zendesk Sell vs ClickFunnels: A Detailed Breakdown of Key Features

FeaturesZendesk SellClickFunnels
Lead Management
Excellent4.5
Good4.2
Email Tracking
Excellent4.6
Excellent4.3
Sales Forecasting
Excellent4.4
Good4.1
Funnel Templates
Good4.2
Excellent4.8
Drag-and-Drop Editor
Excellent4.3
Excellent4.7
Automation
Excellent4.5
Excellent4.6

Lead Management

Zendesk Sell excels in lead management, offering a comprehensive suite of tools to track and nurture leads effectively. Its intuitive interface makes it easy to manage leads, ensuring no opportunity is missed. ClickFunnels, while offering basic lead management features, focuses more on funnel creation. If lead management is a priority, Zendesk Sell is the superior choice.

Email Tracking

Zendesk Sell provides robust email tracking capabilities, allowing sales teams to monitor email interactions and optimize communication strategies. ClickFunnels offers email tracking as part of its funnel-building process, but it's not as comprehensive as Zendesk Sell's offering. For businesses that rely heavily on email communication, Zendesk Sell is the better option.

Sales Forecasting

Zendesk Sell offers advanced sales forecasting tools, helping businesses predict future sales trends and make informed decisions. ClickFunnels, while excellent for funnel creation, lacks the depth of sales forecasting features found in Zendesk Sell. If accurate sales forecasting is crucial for your business, Zendesk Sell is the preferred choice.

Funnel Templates

ClickFunnels shines in providing a wide array of funnel templates, making it easy for users to create high-converting sales funnels. Zendesk Sell, while offering some templates, focuses more on CRM functionalities. If your primary goal is to build effective sales funnels, ClickFunnels is the tool to choose.

Drag-and-Drop Editor

ClickFunnels offers a user-friendly drag-and-drop editor, simplifying the process of creating and customizing sales funnels. Zendesk Sell, while offering customization options, doesn't match the ease of use provided by ClickFunnels' editor. For those who value simplicity in design, ClickFunnels is the better choice.

Automation

Both Zendesk Sell and ClickFunnels offer automation features, but ClickFunnels excels in automating the sales funnel process. Zendesk Sell provides automation for CRM tasks, making it ideal for managing customer relationships. If automation of sales funnels is your focus, ClickFunnels is the superior option.

Pricing Comparison of Zendesk Sell and ClickFunnels

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zendesk Sell and ClickFunnels. This comparison will highlight the best option for enhancing your sales processes.

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Zendesk Sell Pricing Plans

Sell Team
For Small Businesses
$19

per month

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Sell Team includes:
  • Basic sales tools for small teams to get started.
  • Simple platform for managing sales activities efficiently.
  • Essential features to boost team productivity.
  • User-friendly interface for easy navigation and use.
Sell Growth
For Growing Businesses
$55

per month

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Includes Sell Team, plus:
  • Manage complete sales process with full set of tools.
  • Enhanced features for growing sales teams.
  • Improved pipeline visibility and management.
  • Automate tasks to keep sales reps on target.
Sell Professional
For Scaling Businesses
$115

per month

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Includes Sell Growth, plus:
  • Lead and deal scoring for prioritizing opportunities.
  • Advanced permissions and roles for better control.
  • Comprehensive sales tools for scaling teams.
  • Enhanced collaboration features for team efficiency.
Sell Enterprise
For Large Enterprises
$169

per month

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Includes Sell Professional, plus:
  • Best-in-class sales experiences for multi-department teams.
  • Customizable platform to fit complex business requirements.
  • Enhanced security and compliance features.
  • Comprehensive support and integration options.
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ClickFunnels Pricing Plans

Startup
For Small Businesses
$81

per month

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Startup includes:
  • 3 Team Members to collaborate on projects seamlessly.
  • Unlimited Funnels to capture and convert leads effectively.
  • Unlimited Courses to monetize your knowledge and skills.
  • Unlimited Members for growing your community without limits.
Pro
For Large Enterprises
$248

per month

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Includes Startup, plus:
  • 10 Team Members to enhance team collaboration.
  • Advanced analytics for data-driven decision making.
  • API & Webhooks for seamless integration with other tools.
  • Smart Checkout to increase average order value.

Our Rating Methodology

We thoroughly evaluate each CRM and sales funnel tool, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user reviews and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zendesk Sell or ClickFunnels: Which One Matches Your Business Needs?

Choose Zendesk Sell If You Need ...

  • Comprehensive CRM solution

    If you are a business seeking a comprehensive CRM solution with robust lead management, email tracking, and sales forecasting capabilities, Zendesk Sell is the ideal choice. Its extensive features and excellent customer support make it a valuable asset for sales teams.

  • Wide range of integrations

    If your business relies on seamless integration with other tools and platforms, Zendesk Sell offers a wide range of integrations that enhance its functionality and adaptability. It's perfect for businesses looking to connect their CRM with existing systems.

Choose ClickFunnels If You Need ...

  • High-converting sales funnels

    If your primary goal is to create high-converting sales funnels, ClickFunnels is the superior choice. Its extensive funnel templates and user-friendly editor make it easy to design and optimize sales funnels for maximum conversions.

  • Strong automation capabilities

    If automation is a priority for your business, ClickFunnels excels in automating the sales funnel process. Its robust automation features save time and effort, allowing you to focus on other aspects of your business.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.