Zendesk Sell vs Apptivo (2024 Comparison)
Zendesk Sell is a powerful sales CRM with robust features and extensive integrations. Ideal for sales-driven teams, it enhances productivity and streamlines processes.
- Robust sales features
- Wide range of integrations
- User-friendly interface
- Limited project management
- Higher pricing
- Learning curve for new users
Free plan?
YesStarting price
$19 per month
Apptivo is a versatile CRM solution offering comprehensive features and affordable pricing. Perfect for businesses seeking an all-in-one tool to manage customer relationships.
- Comprehensive CRM solution
- Affordable pricing
- Excellent customer support
- Limited email tracking
- Fewer integrations
- Basic sales forecasting
Free plan?
YesStarting price
$20 per month per userWhat is Zendesk Sell?
Zendesk Sell is a powerful sales CRM software designed to enhance productivity and streamline sales processes. It offers features like lead management, email tracking, and sales forecasting, which help sales teams stay organized and focused. With its intuitive interface and robust integrations, Zendesk Sell enables users to manage their sales pipeline efficiently. It is particularly beneficial for businesses looking to improve their sales operations and customer relationships, providing a seamless experience that helps close deals faster.
What is Apptivo?
Apptivo is a comprehensive CRM solution that caters to businesses of all sizes, offering a suite of tools to manage customer relationships effectively. It provides features like contact management, project management, and invoicing, making it a versatile choice for businesses seeking an all-in-one solution. Apptivo's user-friendly interface and customizable features allow users to tailor the software to their specific needs, enhancing productivity and collaboration. It is ideal for businesses looking to streamline their operations and improve customer engagement.
Pros and Cons of Zendesk Sell vs Apptivo
Pros & Cons of Zendesk Sell
- Zendesk Sell offers a wide range of sales-focused features that help teams manage leads, track emails, and forecast sales effectively. These features are designed to enhance productivity and streamline sales processes.
- With a vast library of integrations, Zendesk Sell allows users to connect with popular tools and systems, making it easy to integrate into existing workflows and enhance overall efficiency.
- Zendesk Sell's intuitive interface makes it easy for users to navigate and manage their sales pipeline, reducing the learning curve and allowing teams to focus on closing deals.
- Zendesk Sell lacks dedicated project management tools, which may be a drawback for businesses that require comprehensive project management capabilities alongside their CRM.
- While Zendesk Sell offers robust features, its pricing may be higher compared to other CRM solutions, making it less accessible for small businesses or those on a tight budget.
- New users may experience a learning curve when getting started with Zendesk Sell, especially when exploring its advanced features and functionalities.
Pros & Cons of Apptivo
- Apptivo offers a wide range of CRM features, including contact management, project management, and invoicing, making it a versatile choice for businesses seeking an all-in-one solution.
- Apptivo provides competitive pricing plans that offer excellent value for money, making it an attractive option for businesses of all sizes, especially those on a budget.
- Apptivo is known for its responsive and personalized customer support, ensuring that users receive the assistance they need to make the most of the software.
- While Apptivo offers email tracking, its capabilities are not as advanced as those in Zendesk Sell, which may be a limitation for sales teams that rely heavily on email communication.
- Apptivo's integration library is not as extensive as Zendesk Sell's, which may limit its ability to connect with certain tools and systems that businesses use.
- Apptivo offers basic sales forecasting features, which may not be sufficient for businesses that require advanced forecasting tools to make informed decisions.
Zendesk Sell vs Apptivo: At A Glance
Zendesk Sell vs Apptivo: A Detailed Breakdown of Key Features
Lead Management
Zendesk Sell excels in lead management with its intuitive interface and robust features that help sales teams track and manage leads effectively. Apptivo also offers lead management capabilities, but Zendesk Sell's focus on sales gives it an edge in this area. If lead management is a priority, Zendesk Sell is the better choice.
Email Tracking
Email tracking is a strong feature in Zendesk Sell, allowing users to monitor email interactions and improve communication with clients. Apptivo offers email tracking as well, but Zendesk Sell's advanced tracking capabilities make it a more powerful tool for sales teams. If email tracking is crucial, Zendesk Sell is the superior option.
Sales Forecasting
Zendesk Sell provides comprehensive sales forecasting tools that help businesses predict future sales and make informed decisions. Apptivo offers basic forecasting features, but Zendesk Sell's advanced tools make it a better choice for sales-driven organizations. If sales forecasting is important, Zendesk Sell is the preferred option.
Contact Management
Apptivo shines in contact management with its user-friendly interface and customizable features that allow businesses to manage contacts efficiently. Zendesk Sell also offers contact management, but Apptivo's versatility makes it a more attractive option for businesses with diverse needs. If contact management is a priority, Apptivo is the better choice.
Project Management
Apptivo offers robust project management features that help businesses manage projects and collaborate effectively. Zendesk Sell lacks dedicated project management tools, making Apptivo the clear winner in this area. If project management is essential, Apptivo is the superior choice.
Invoicing
Invoicing is a standout feature in Apptivo, providing businesses with tools to create and manage invoices seamlessly. Zendesk Sell does not offer invoicing capabilities, making Apptivo the better choice for businesses that require invoicing features. If invoicing is important, Apptivo is the preferred option.
Pricing Comparison of Zendesk Sell and Apptivo
We’ve compiled the pricing tables and highlighted the key features of both Zendesk Sell and Apptivo to aid in your decision-making process. Let’s explore what each platform has to offer.
Zendesk Sell Pricing Plans
- Basic sales tools for small teams to get started.
- Simple platform for managing sales activities efficiently.
- Essential features to boost team productivity.
- User-friendly interface for easy navigation and use.
- Manage complete sales process with full set of tools.
- Enhanced features for growing sales teams.
- Improved pipeline visibility and management.
- Automate tasks to keep sales reps on target.
- Lead and deal scoring for prioritizing opportunities.
- Advanced permissions and roles for better control.
- Comprehensive sales tools for scaling teams.
- Enhanced collaboration features for team efficiency.
- Best-in-class sales experiences for multi-department teams.
- Customizable platform to fit complex business requirements.
- Enhanced security and compliance features.
- Comprehensive support and integration options.
Apptivo Pricing Plans
- Customize up to 100 fields per app for tailored data management.
- Integrate with third-party services for enhanced functionality.
- Access 24x7 support for uninterrupted assistance.
- Utilize 25 workflows to automate routine tasks.
- Customize up to 250 fields per app for detailed data capture.
- Utilize 75 workflows to streamline business processes.
- Create 25 custom dashboards for insightful data visualization.
- Send up to 3000 emails per user per month for marketing.
- Customize up to 350 fields per app for advanced data management.
- Utilize 150 workflows for complex automation needs.
- Create 50 custom dashboards for detailed reporting.
- Send up to 5000 emails per user per month for campaigns.
- Customize up to 500 fields per app for comprehensive data handling.
- Utilize 300 workflows for extensive automation.
- Create 100 custom dashboards for in-depth analysis.
- Receive dedicated account management for personalized support.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and testing features, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide an accurate final rating, helping you choose the best CRM solution.
Zendesk Sell or Apptivo: Which One Matches Your Business Needs?
Choose Zendesk Sell If You Need ...
- Sales-focused CRM solution
If you are a sales-driven organization looking for a CRM with robust sales features, Zendesk Sell is the ideal choice. Its lead management, email tracking, and sales forecasting tools are designed to enhance productivity and streamline sales processes.
- Extensive integrations
If you need a CRM that seamlessly integrates with a wide range of tools and systems, Zendesk Sell is the better option. Its extensive integration library allows you to connect with popular tools and enhance overall efficiency.
Choose Apptivo If You Need ...
- Comprehensive CRM solution
If you are looking for a versatile CRM solution with a wide range of features, Apptivo is the better choice. Its contact management, project management, and invoicing tools make it an all-in-one solution for businesses seeking comprehensive capabilities.
- Affordable pricing
If you are a small business or startup looking for a CRM with competitive pricing, Apptivo is the ideal choice. Its affordable plans offer excellent value for money, making it accessible for businesses on a budget.
Frequently Asked Questions
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Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
