Vtiger vs Insightly CRM (2025 Comparison)
Vtiger offers a comprehensive CRM solution with a wide range of features, excellent customer support, and robust security measures, making it a top choice for businesses seeking a reliable CRM platform.
- Comprehensive feature set
- Excellent customer support
- Robust security measures
- Steep learning curve
- Interface can feel cluttered
Free plan?
YesStarting price
$12 per month per user
Insightly CRM provides a user-friendly interface, strong project management tools, and a wide range of integrations, making it an ideal choice for small to medium-sized businesses.
- User-friendly interface
- Strong project management
- Wide range of integrations
- Limited customer support
- Occasional performance issues
Free plan?
YesStarting price
$29 per user / monthWhat is Vtiger?
Vtiger is a comprehensive CRM solution designed to streamline business operations and enhance customer relationships. It offers a suite of tools for sales, marketing, and customer support, making it a versatile choice for businesses of all sizes. With Vtiger, you can automate repetitive tasks, manage customer interactions, and gain valuable insights through analytics. This software helps businesses improve efficiency and customer satisfaction by providing a centralized platform for managing all customer-related activities.
What is Insightly CRM?
Insightly CRM is a powerful tool that helps businesses manage customer relationships and streamline operations. It offers features like project management, contact management, and workflow automation, making it ideal for small to medium-sized businesses. Insightly CRM enables users to track sales opportunities, manage projects, and collaborate with team members, all from a single platform. This software helps businesses improve productivity and customer engagement by providing a comprehensive solution for managing customer interactions and business processes.
Pros and Cons of Vtiger vs Insightly CRM
Pros & Cons of Vtiger
- Vtiger offers a wide range of features that cater to various business needs, making it a versatile choice for businesses looking for a comprehensive CRM solution.
- Vtiger provides excellent customer support, with various resources available to assist users, ensuring that you have the help you need when you need it.
- Vtiger prioritizes security, offering robust measures to protect user data, making it a reliable choice for businesses with stringent security requirements.
- Vtiger's extensive feature set can be overwhelming for new users, requiring time and effort to master, which may be a drawback for those seeking a quick setup.
- Vtiger's interface can feel cluttered at times, making it challenging to navigate, especially for users who prefer a more streamlined experience.
Pros & Cons of Insightly CRM
- Insightly CRM is known for its user-friendly interface, making it easy for new users to get started and navigate the platform with ease.
- Insightly CRM excels in project management, offering tools that help you track project progress and collaborate with team members effectively.
- Insightly CRM offers a wide range of integrations, making it easy to connect with other tools and streamline your business operations.
- Insightly CRM's customer support options are limited, which may be a drawback for users who require extensive assistance and resources.
- Insightly CRM may experience occasional performance issues, which can be frustrating for users who rely on the platform for critical business operations.
Vtiger vs Insightly CRM: At A Glance
Value to Price
Vtiger offers a robust set of features at a competitive price, making it a great value for businesses looking to maximize their CRM investment. Insightly CRM also provides good value, but Vtiger's comprehensive feature set gives it an edge for those seeking more functionality.
Ease of Use
Insightly CRM is known for its user-friendly interface, making it easy for new users to get started. Vtiger, while also intuitive, may require a bit more time to master due to its extensive features. If ease of use is your priority, Insightly CRM might be the better choice.
Functionality
Vtiger excels in functionality, offering a wide range of tools for sales, marketing, and customer support. Insightly CRM provides solid functionality as well, but Vtiger's more extensive feature set makes it a better choice for businesses needing comprehensive CRM capabilities.
Scalability
Both Vtiger and Insightly CRM are scalable solutions, but Vtiger's flexibility and customization options make it more suitable for growing businesses. If scalability is a key concern, Vtiger is likely the better option.
Integrations
Insightly CRM offers a wide range of integrations, making it easy to connect with other tools. Vtiger also provides numerous integrations, but Insightly CRM's seamless integration capabilities give it a slight advantage for those prioritizing connectivity.
Customer Support
Vtiger provides excellent customer support, with various resources available to assist users. Insightly CRM also offers good support, but Vtiger's more comprehensive support options make it a better choice for those needing extensive assistance.
Security
Both Vtiger and Insightly CRM prioritize security, offering robust measures to protect user data. Vtiger's additional security features give it a slight edge for businesses with stringent security requirements.
Overall Rating
Vtiger's comprehensive feature set and excellent support make it a top choice for businesses seeking a robust CRM solution. Insightly CRM is also a strong contender, but Vtiger's additional capabilities give it a higher overall rating.
Vtiger vs Insightly CRM: A Detailed Breakdown of Key Features
Contact Management
Vtiger offers a robust contact management system that allows you to track and manage customer interactions efficiently. With its advanced features, you can easily segment contacts and personalize communication. Insightly CRM also provides strong contact management capabilities, but Vtiger's more comprehensive tools make it a better choice for businesses needing detailed contact management.
Project Management
Insightly CRM excels in project management, offering tools that help you track project progress and collaborate with team members. Vtiger also provides project management features, but Insightly CRM's more intuitive interface makes it a better choice for businesses focusing on project management.
Workflow Automation
Vtiger's workflow automation tools allow you to automate repetitive tasks, improving efficiency and productivity. Insightly CRM also offers workflow automation, but Vtiger's more extensive options make it a better choice for businesses looking to streamline operations.
Email Marketing
Vtiger provides powerful email marketing tools that help you create and manage campaigns effectively. Insightly CRM also offers email marketing features, but Vtiger's more advanced tools make it a better choice for businesses focusing on email marketing.
Reporting and Analytics
Vtiger's reporting and analytics tools provide valuable insights into business performance, helping you make informed decisions. Insightly CRM also offers reporting and analytics, but Vtiger's more comprehensive tools make it a better choice for businesses needing detailed insights.
Mobile Access
Both Vtiger and Insightly CRM offer mobile access, allowing you to manage your business on the go. Vtiger's mobile app provides a seamless experience, making it a better choice for businesses needing reliable mobile access.
Pricing Comparison of Vtiger and Insightly CRM
We’ve compiled the pricing tables and highlighted the key features of both Vtiger and Insightly CRM to aid in your decision-making process. Let’s explore what each platform has to offer.
Vtiger Pricing Plans
- Internal Collaboration with direct messages and comments for team communication.
- Marketing Automation with email campaigns and autoresponders.
- Project Management with tasks, milestones, and Gantt view.
- Sales Pipeline with customizable sales stages and deal alerts.
- Action Center with email tracking and real-time notifications.
- Salesforce Automation with multiple pipelines for better management.
- Help Desk with organization matching and case satisfaction surveys.
- Inventory Management with invoicing and sales order capabilities.
- AI features like predictive AI and generative AI for insights.
- Marketing Automation with unlimited custom email templates.
- Help Desk with social ticketing and round-robin ticket assignment.
- Project Management with task dependencies and automated end times.
- Salesforce Automation with multi-currency support.
- Internal Ticketing system for employee support.
- Help Desk with work order management for efficiency.
- Project Management with automated time tracking and billing.
- Voice Assistants Integration for hands-free operation.
- AI Prompt Builder for creating AI-driven workflows.
- AI Query Analytics for data-driven decision making.
- AI Chatbot and Bot Management for customer interaction.
Insightly CRM Pricing Plans
- Project management tools to streamline business processes.
- Advanced reports for insightful data analysis.
- Pre-built business dashboards for quick access to metrics.
- Free 14-Day Trial to explore features before purchase.
- Workflow automation to reduce manual tasks.
- Custom page layouts for personalized user experience.
- Free 14-Day Trial to test advanced features.
- Enhanced data management with custom fields.
- Products, pricebooks, and quotes for sales management.
- Comprehensive audit logging for security and compliance.
- Contact sales for tailored solutions and pricing.
- Advanced integration capabilities with REST API.
Our Rating Methodology
We conduct thorough evaluations of CRM tools, assessing key features like functionality, ease of use, and scalability. By analyzing user reviews and expert insights, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.
Vtiger or Insightly CRM: Which One Matches Your Business Needs?
Choose Vtiger If You Need ...
- Comprehensive CRM solution
If you are a business looking for a comprehensive CRM solution with a wide range of features, excellent customer support, and robust security measures, Vtiger is the ideal choice for you.
- Advanced email marketing
If you are a business focusing on email marketing and need advanced tools to create and manage campaigns effectively, Vtiger's powerful email marketing features make it the better choice.
Choose Insightly CRM If You Need ...
- User-friendly interface
If you are a small to medium-sized business looking for a CRM solution with a user-friendly interface and strong project management tools, Insightly CRM is the ideal choice for you.
- Wide range of integrations
If you are a business prioritizing connectivity and need a CRM solution with a wide range of integrations, Insightly CRM's seamless integration capabilities make it the better choice.
Frequently Asked Questions
What are the key differences between Vtiger and Insightly CRM?
Which CRM solution is better for small businesses?
How do Vtiger and Insightly CRM compare in terms of integrations?
Which CRM solution offers better customer support?
How do Vtiger and Insightly CRM handle security?
Which CRM solution is more scalable?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
