Smartsheet vs DoneDone (2024 Comparison)
Smartsheet offers a robust platform for managing projects with advanced features and automation capabilities. Its wide range of integrations makes it a versatile choice for businesses seeking comprehensive solutions.
- Comprehensive project management features.
- Advanced automation capabilities.
- Wide range of integrations.
- Steep learning curve for new users.
- Higher cost for premium features.
Free plan?
NoStarting price
$9 per month per user
DoneDone provides a user-friendly interface and affordable pricing, making it an excellent choice for small teams. Its efficient customer support ensures users receive timely assistance and solutions.
- User-friendly interface.
- Affordable pricing for small teams.
- Efficient customer support.
- Limited advanced features.
- Basic reporting capabilities.
Free plan?
YesStarting price
$5 per month per userWhat is Smartsheet?
Smartsheet is a dynamic work management platform that empowers teams to plan, capture, manage, automate, and report on work at scale. It offers a familiar spreadsheet interface, making it easy for users to adapt quickly. With Smartsheet, you can streamline processes, improve collaboration, and gain real-time visibility into projects. It helps businesses of all sizes to enhance productivity and efficiency by providing tools for task management, resource allocation, and project tracking.
What is DoneDone?
DoneDone is a simple yet powerful issue tracking and customer support software designed to streamline communication and task management. It helps teams manage projects, track bugs, and handle customer inquiries efficiently. DoneDone's intuitive interface and robust features make it easy for users to stay organized and focused on their tasks. It is particularly beneficial for small to medium-sized businesses looking to improve their workflow and enhance customer satisfaction.
Pros and Cons of Smartsheet vs DoneDone
Pros & Cons of Smartsheet
- Smartsheet offers a wide array of project management tools that cater to various business needs. From task tracking to resource allocation, it provides everything you need to manage projects efficiently.
- With Smartsheet, you can automate repetitive tasks and workflows, saving time and reducing errors. Its automation features are highly customizable, allowing you to tailor them to your specific needs.
- Smartsheet integrates with numerous popular tools, enhancing its versatility and allowing you to connect with your existing software ecosystem seamlessly.
- Smartsheet's extensive features may be overwhelming for new users, requiring time and effort to learn and master the platform effectively.
- While Smartsheet offers a robust set of features, accessing its premium capabilities comes at a higher cost, which may not be feasible for smaller teams or businesses.
Pros & Cons of DoneDone
- DoneDone's intuitive interface makes it easy for users to navigate and manage tasks efficiently, reducing the learning curve and enhancing productivity.
- DoneDone offers competitive pricing plans that cater to small teams, providing essential features without breaking the bank.
- DoneDone provides responsive customer support, ensuring users receive timely assistance and solutions to their queries and issues.
- While DoneDone offers essential features for task management, it lacks some of the advanced capabilities found in more comprehensive platforms like Smartsheet.
- DoneDone's reporting features are limited, making it less suitable for teams that require detailed insights and analytics.
Smartsheet vs DoneDone: At A Glance
Value to Price
Smartsheet offers a comprehensive suite of features that justify its pricing, making it a valuable investment for businesses seeking robust project management solutions. DoneDone, while slightly more affordable, provides essential features that cater to smaller teams. If you need a feature-rich platform, Smartsheet is the better choice.
Ease of Use
DoneDone excels in ease of use with its intuitive interface, making it ideal for teams looking for a straightforward solution. Smartsheet, while user-friendly, may require a learning curve due to its extensive features. If simplicity is your priority, DoneDone is the way to go.
Functionality
Smartsheet stands out with its advanced functionality, offering tools for complex project management and automation. DoneDone provides essential features for task management and issue tracking. If you require advanced functionalities, Smartsheet is the superior option.
Scalability
Smartsheet is designed to scale with your business, accommodating growing teams and projects. DoneDone is suitable for smaller teams but may face limitations as your business expands. If scalability is crucial, Smartsheet is the better choice.
Integrations
Smartsheet offers a wide range of integrations with popular tools, enhancing its versatility. DoneDone provides essential integrations but may not match Smartsheet's extensive options. If integrations are a priority, Smartsheet is the preferred choice.
Customer Support
DoneDone provides responsive customer support, ensuring users receive timely assistance. Smartsheet also offers reliable support but may not be as quick in response. If customer support is a key factor, DoneDone is the better option.
Security
Both Smartsheet and DoneDone prioritize security, but Smartsheet offers more advanced security features, making it suitable for businesses with stringent security requirements. If security is paramount, Smartsheet is the preferred choice.
Overall Rating
Smartsheet receives a higher overall rating due to its comprehensive features and scalability. DoneDone is a strong contender with its ease of use and affordability. If you need a robust solution, Smartsheet is the better choice.
Smartsheet vs DoneDone: A Detailed Breakdown of Key Features
Task Management
Smartsheet excels in task management with its robust features that allow you to create, assign, and track tasks effortlessly. Its spreadsheet-like interface makes it easy to organize and prioritize tasks. DoneDone, while effective, offers a more straightforward approach to task management, suitable for smaller teams. If you need advanced task management capabilities, Smartsheet is the better choice.
Collaboration Tools
Both Smartsheet and DoneDone offer excellent collaboration tools, but Smartsheet provides more advanced features like real-time updates and shared workspaces. DoneDone focuses on simplicity, making it ideal for teams that prefer a straightforward collaboration experience. If you require advanced collaboration features, Smartsheet is the superior option.
Automation
Smartsheet's automation capabilities are impressive, allowing you to automate repetitive tasks and workflows, saving time and effort. DoneDone offers basic automation features, which may be sufficient for smaller teams. If automation is a priority, Smartsheet is the better choice.
Reporting
Smartsheet offers comprehensive reporting features, enabling you to generate detailed reports and gain insights into your projects. DoneDone provides essential reporting tools, suitable for basic reporting needs. If you require advanced reporting capabilities, Smartsheet is the preferred choice.
Customization
Smartsheet allows for extensive customization, enabling you to tailor the platform to your specific needs. DoneDone offers basic customization options, which may be sufficient for smaller teams. If customization is important, Smartsheet is the better choice.
Mobile Access
Both Smartsheet and DoneDone offer mobile access, allowing you to manage tasks on the go. Smartsheet's mobile app provides more advanced features, making it ideal for users who need to work remotely. If mobile access is crucial, Smartsheet is the superior option.
Pricing Comparison of Smartsheet and DoneDone
We’ve compiled the pricing tables and highlighted the key features of both Smartsheet and DoneDone to aid in your decision-making process. Let’s explore what each platform has to offer.
Smartsheet Pricing Plans
- Gantt, grid, board, and calendar view for versatile project management.
- Rich formulas to enhance data analysis and reporting.
- Unlimited sheets, forms, and reports for comprehensive data management.
- 250 automations per month to streamline workflows.
- Timeline view for detailed project tracking.
- Team workload tracking to optimize resource allocation.
- Admin capabilities for enhanced control and management.
- Unlimited automations for efficient process management.
- SAML-based SSO for secure access management.
- WorkApps for custom application development.
- Work Insights for comprehensive data analysis.
- Unlimited attachment storage for extensive data handling.
- Dynamic View for secure request management.
- Data Shuttle for seamless data integration.
- Salesforce and Jira connectors for enhanced integration.
- Premium Support for prioritized assistance.
DoneDone Pricing Plans
- Unlimited Projects to manage multiple tasks efficiently.
- Custom Workflows to tailor processes to your needs.
- Workflow Jobs Automation for streamlined task management.
- Project, Task & Team Reporting for insightful analytics.
- Unlimited Mailboxes for handling multiple customer queries.
- Customer Ticket Portal for efficient ticket management.
- Mailbox & Conversation Reporting for detailed insights.
- Saved Replies and Auto-Responder for quick responses.
Our Rating Methodology
We thoroughly evaluate each project management tool, focusing on key aspects like functionality, scalability, and ease of use. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
Smartsheet or DoneDone: Which One Matches Your Business Needs?
Choose Smartsheet If You Need ...
- Advanced project management features
If you need a platform with advanced project management features, Smartsheet is the ideal choice. Its comprehensive tools and automation capabilities make it suitable for managing complex projects and enhancing productivity.
- Wide range of integrations
If you require a platform with a wide range of integrations, Smartsheet is the better option. Its extensive integration options allow you to connect with your existing software ecosystem seamlessly.
Choose DoneDone If You Need ...
- User-friendly interface
If you prefer a platform with a user-friendly interface, DoneDone is the ideal choice. Its intuitive design makes it easy for users to navigate and manage tasks efficiently, reducing the learning curve.
- Affordable pricing for small teams
If you are looking for affordable pricing for small teams, DoneDone is the better option. Its competitive pricing plans provide essential features without breaking the bank, making it suitable for smaller teams.
Frequently Asked Questions
Which tool is better for large teams, Smartsheet or DoneDone?
Is DoneDone suitable for small businesses?
Can Smartsheet integrate with other tools?
Does DoneDone offer automation features?
Which tool offers better customer support, Smartsheet or DoneDone?
Is Smartsheet more secure than DoneDone?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
