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Smartsheet vs Craft.io (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 07, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Smartsheet

Smartsheet offers a versatile work management platform with robust automation and integration options. Its customizable workflows make it a valuable tool for teams looking to optimize their processes.

  • Highly customizable workflows.
  • Comprehensive integration options.
  • Robust automation features.
  • Steep learning curve.
  • Interface can feel cluttered.

Free plan?

No

Starting price

$9 per month per user
Excellent Value For Price
4.5

0

Craft.io

Craft.io provides advanced roadmapping and feedback collection tools, making it an excellent choice for product managers. Its intuitive interface ensures a smooth user experience.

  • Advanced roadmapping tools.
  • Intuitive user interface.
  • Excellent feedback collection.
  • Limited general-purpose features.
  • Occasional performance issues.

Free plan?

Yes

Starting price

$19 per month per editor

What is Smartsheet?

Smartsheet is a dynamic work management platform that empowers teams to plan, capture, manage, automate, and report on work at scale. It offers a familiar spreadsheet-like interface, making it easy for users to adapt and collaborate effectively. With Smartsheet, you can streamline processes, improve visibility, and drive better decision-making. It integrates seamlessly with popular tools, enhancing productivity and ensuring that all your work is centralized in one place. Whether you're managing projects, automating workflows, or tracking resources, Smartsheet provides the flexibility and power to help you achieve your goals.

What is Craft.io?

Craft.io is a comprehensive product management platform designed to help teams build better products. It offers a suite of tools for roadmapping, prioritization, and feedback collection, enabling product managers to align their teams and stakeholders. Craft.io's intuitive interface and robust features make it easy to visualize product strategies and track progress. By centralizing all product-related information, it ensures that everyone is on the same page, leading to more informed decisions and successful product launches. Whether you're a startup or an established company, Craft.io provides the tools you need to manage your product lifecycle efficiently.

Pros and Cons of Smartsheet vs Craft.io

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Pros & Cons of Smartsheet

Highly customizable workflows
  • Smartsheet offers a high degree of customization, allowing you to tailor workflows to your specific needs. This flexibility makes it a valuable tool for teams looking to optimize their processes and improve efficiency.
Comprehensive integration options
  • With a wide range of integrations, Smartsheet can connect with your existing tools, enhancing its functionality and making it a central hub for your work. This connectivity is a major advantage for teams looking to streamline their workflows.
Robust automation features
  • Smartsheet's automation capabilities are powerful and easy to use, allowing you to automate repetitive tasks and save time. This feature is particularly valuable for teams looking to improve efficiency and focus on more strategic work.
Steep learning curve
  • Smartsheet's extensive features can be overwhelming for new users, requiring time and effort to learn. This learning curve can be a barrier for teams looking for a quick and easy solution.
Interface can feel cluttered
  • The interface of Smartsheet can feel cluttered, particularly for users who are not familiar with its layout. This can make it challenging to navigate and find the features you need.

Pros & Cons of Craft.io

Advanced roadmapping tools
  • Craft.io offers powerful roadmapping tools that make it easy to visualize and plan your product strategy. These features are particularly valuable for product managers looking to align their teams and stakeholders.
Intuitive user interface
  • Craft.io's user interface is intuitive and easy to navigate, making it a breeze for product managers to use. This ease of use is a major advantage for teams looking for a straightforward solution.
Excellent feedback collection
  • Craft.io provides excellent tools for collecting and analyzing user feedback, helping product teams make informed decisions and improve their products. This feature is particularly valuable for teams focused on user-centric development.
Limited general-purpose features
  • Craft.io is primarily focused on product management, which means it may lack some general-purpose features that other platforms offer. This limitation can be a drawback for teams looking for a more versatile solution.
Occasional performance issues
  • Some users have reported occasional performance issues with Craft.io, which can be frustrating for teams relying on the platform for critical tasks. These issues can impact productivity and user satisfaction.

Smartsheet vs Craft.io: At A Glance

Decision FactorSmartsheetCraft.io
Value to Price
Good4.2
Excellent4.4
Ease of Use
Good4.0
Excellent4.6
Functionality
Excellent4.5
Excellent4.7
Scalability
Excellent4.4
Excellent4.3
Integrations
Excellent4.3
Excellent4.5
Customer Support
Good4.1
Good4.2
Security
Excellent4.6
Excellent4.4
Overall Rating
Excellent4.3
Excellent4.5

Smartsheet vs Craft.io: A Detailed Breakdown of Key Features

FeaturesSmartsheetCraft.io
Automation
Excellent4.5
Good4.2
Collaboration
Excellent4.6
Excellent4.4
Reporting
Excellent4.4
Excellent4.3
Roadmapping
Good4.2
Excellent4.7
Feedback Collection
Good4.1
Excellent4.6
Customization
Excellent4.3
Excellent4.5

Automation

Smartsheet excels in automation, allowing you to streamline repetitive tasks and improve efficiency. Its automation features are intuitive and easy to set up, making it a valuable tool for teams looking to save time. Craft.io also offers automation capabilities, but they are more focused on product management processes. If automation is a key priority, Smartsheet's broader capabilities might be more appealing.

Collaboration

Collaboration is a strong suit for Smartsheet, with features that enable teams to work together seamlessly. Its real-time collaboration tools make it easy to share information and keep everyone on the same page. Craft.io also offers collaboration features, particularly for product teams. If collaboration is a top priority, Smartsheet's comprehensive tools might be more suitable.

Reporting

Smartsheet offers robust reporting capabilities, allowing you to generate detailed reports and gain insights into your projects. Its reporting tools are flexible and customizable, making it easy to track progress and make informed decisions. Craft.io also provides reporting features, but they are more focused on product metrics. If reporting is a key consideration, Smartsheet's versatility might be more advantageous.

Roadmapping

Craft.io shines in roadmapping, offering powerful tools to visualize and plan your product strategy. Its roadmapping features are intuitive and easy to use, making it a valuable tool for product managers. Smartsheet also offers roadmapping capabilities, but they are more general-purpose. If roadmapping is a priority, Craft.io's specialized tools might be more appealing.

Feedback Collection

Craft.io excels in feedback collection, providing tools to gather and analyze user feedback effectively. Its feedback features are designed to help product teams make informed decisions and improve their products. Smartsheet also offers feedback collection capabilities, but they are more general-purpose. If feedback collection is a key consideration, Craft.io's specialized tools might be more advantageous.

Customization

Customization is a strong suit for both Smartsheet and Craft.io. Smartsheet offers a high degree of customization, allowing you to tailor the platform to your specific needs. Craft.io also provides customization options, particularly for product management processes. If customization is a priority, both tools offer flexibility, but Smartsheet's broader capabilities might be more appealing.

Pricing Comparison of Smartsheet and Craft.io

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Smartsheet and Craft.io. This comparison will highlight the best option for managing your projects and products.

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Smartsheet Pricing Plans

Pro
For Small Businesses
$9

per month per user

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Pro includes:
  • Gantt, grid, board, and calendar view for versatile project management.
  • Rich formulas to enhance data analysis and reporting.
  • Unlimited sheets, forms, and reports for comprehensive data management.
  • 250 automations per month to streamline workflows.
Business
For Medium Enterprises
$19

per month per user

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Includes Pro, plus:
  • Timeline view for detailed project tracking.
  • Team workload tracking to optimize resource allocation.
  • Admin capabilities for enhanced control and management.
  • Unlimited automations for efficient process management.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • SAML-based SSO for secure access management.
  • WorkApps for custom application development.
  • Work Insights for comprehensive data analysis.
  • Unlimited attachment storage for extensive data handling.
Advanced Work Management
For Complex Solutions
Contact sales
Request Pricingright_arrow
Includes Enterprise, plus:
  • Dynamic View for secure request management.
  • Data Shuttle for seamless data integration.
  • Salesforce and Jira connectors for enhanced integration.
  • Premium Support for prioritized assistance.

Craft.io Pricing Plans

Starter
For Small Businesses
$19

per month per editor

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Starter includes:
  • Single workspace to manage all your projects efficiently.
  • Craft roadmaps to visualize your product development journey.
  • Backlog management and prioritization for streamlined workflows.
  • Integration with development tools for seamless 2-way sync.
Pro
For Product Teams
$79

per month per editor

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Includes Starter, plus:
  • Unlimited custom fields to tailor your data organization.
  • Design tools integrations for enhanced creative workflows.
  • Automated progress tracking to monitor project milestones.
  • LiveShare feature for real-time collaboration and presentations.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • Product portfolio management for overseeing multiple projects.
  • Enterprise-level security and privacy with audit logs and SAML.
  • Dedicated customer success manager for personalized support.
  • Bespoke onboarding and training sessions for smooth transitions.

Our Rating Methodology

We thoroughly evaluate each project management tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations are reliable. Each factor is weighted by importance to deliver an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Smartsheet or Craft.io: Which One Matches Your Business Needs?

Choose Smartsheet If You Need ...

  • Comprehensive work management solution

    If you need a comprehensive work management solution that offers robust automation and integration options, Smartsheet is a great choice. Its customizable workflows and extensive features make it ideal for teams looking to optimize their processes and improve efficiency.

  • Versatile project management tool

    If you're looking for a versatile project management tool that can handle a wide range of tasks, Smartsheet is a strong contender. Its flexibility and scalability make it suitable for teams of all sizes, from small businesses to large enterprises.

Choose Craft.io If You Need ...

  • Advanced product management platform

    If you need an advanced product management platform with powerful roadmapping and feedback collection tools, Craft.io is an excellent choice. Its intuitive interface and specialized features make it ideal for product managers looking to align their teams and stakeholders.

  • User-friendly product management tool

    If you're looking for a user-friendly product management tool that offers excellent feedback collection and roadmapping capabilities, Craft.io is a great option. Its intuitive design and robust features make it easy for product teams to succeed.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.