RingCentral vs Lark (2024 Comparison)
RingCentral offers a comprehensive suite of communication tools, including messaging, video conferencing, and phone calls. Its robust features and wide range of integrations make it a versatile solution for businesses.
- Comprehensive communication features
- Robust video conferencing tools
- Wide range of integrations
- Slight learning curve
- Higher cost for small teams
Free plan?
YesStarting price
$10 per month per user
Lark provides an intuitive platform for team collaboration, combining messaging, video conferencing, and document sharing. Its user-friendly interface and affordable pricing make it ideal for small teams.
- Intuitive user interface
- Strong document collaboration
- Affordable for small teams
- Limited integrations
- Less comprehensive support
Free plan?
YesStarting price
$12 per month per userWhat is RingCentral?
RingCentral is a comprehensive communication platform that integrates messaging, video conferencing, and phone calls into a single solution. It helps businesses streamline their communication processes, making it easier to connect with team members and clients. With its robust features, RingCentral enhances productivity by providing a seamless communication experience, whether you're in the office or on the go.
What is Lark?
Lark is a collaborative suite designed to enhance productivity and streamline communication within teams. It combines messaging, video conferencing, and document collaboration into one platform, making it easier for teams to work together efficiently. Lark's intuitive interface and powerful features help users manage their daily tasks and projects effectively, ensuring smooth and effective communication across the board.
Pros and Cons of RingCentral vs Lark
Pros & Cons of RingCentral
- RingCentral offers a wide array of communication tools, including messaging, video conferencing, and phone calls, making it a versatile solution for businesses of all sizes.
- With high-quality video conferencing features, RingCentral ensures seamless virtual meetings, complete with screen sharing and recording capabilities.
- RingCentral integrates with numerous popular business tools, enhancing its functionality and making it a valuable addition to any tech stack.
- Due to its extensive features, new users may require some time to fully master RingCentral's capabilities, which could be a drawback for those seeking immediate ease of use.
- While RingCentral offers a comprehensive solution, its pricing may be on the higher side for smaller teams or startups with limited budgets.
Pros & Cons of Lark
- Lark's clean and user-friendly interface makes it easy for teams to navigate and utilize its features, enhancing overall productivity.
- Lark excels in document collaboration, offering real-time editing and sharing features that streamline team workflows and boost efficiency.
- Lark's pricing is competitive, making it an attractive option for small teams or startups looking for a cost-effective communication solution.
- While Lark offers some integrations, its library is not as extensive as other platforms, which may limit its versatility for certain users.
- Lark's customer support, while available, may not be as comprehensive as other platforms, which could be a concern for users requiring extensive assistance.
RingCentral vs Lark: At A Glance
Value to Price
RingCentral offers a robust set of features that justify its pricing, making it a great value for businesses looking for a comprehensive communication solution. Lark, while slightly more affordable, offers a competitive feature set that appeals to smaller teams or startups. If you're looking for a feature-rich platform, RingCentral might be the better choice.
Ease of Use
Lark's intuitive interface makes it easy for users to navigate and utilize its features, which is ideal for teams that prioritize simplicity. RingCentral, while user-friendly, may require a bit more time to master due to its extensive capabilities. If ease of use is your top priority, Lark could be the better option.
Functionality
RingCentral excels in functionality, offering a wide range of communication tools that cater to various business needs. Lark also provides strong functionality, particularly in collaboration and document management. If your focus is on comprehensive communication features, RingCentral is likely the better fit.
Scalability
RingCentral is designed to scale with your business, making it suitable for growing companies. Lark also offers scalability, but it may be more suited to smaller teams or startups. If you're planning for growth, RingCentral might be the more scalable option.
Integrations
RingCentral offers a wide range of integrations with popular business tools, enhancing its versatility. Lark also provides integrations, but its library is not as extensive. If integrations are crucial to your workflow, RingCentral could be the better choice.
Customer Support
RingCentral provides reliable customer support, ensuring users can get help when needed. Lark also offers support, but it may not be as comprehensive. If customer support is a priority, RingCentral might be the better option.
Security
Both RingCentral and Lark prioritize security, offering features to protect user data. RingCentral has a slight edge with its advanced security measures. If security is a major concern, RingCentral could be the more secure choice.
Overall Rating
Overall, RingCentral offers a more comprehensive solution with its extensive features and scalability, making it ideal for larger businesses. Lark, with its ease of use and affordability, is a great choice for smaller teams or startups. Your choice will depend on your specific needs and priorities.
RingCentral vs Lark: A Detailed Breakdown of Key Features
Video Conferencing
RingCentral offers high-quality video conferencing with features like screen sharing and recording, making it ideal for professional meetings. Lark also provides robust video conferencing capabilities, but RingCentral's advanced features give it a slight edge. If you need comprehensive video conferencing tools, RingCentral might be the better choice.
Messaging
Lark excels in messaging with its intuitive interface and seamless integration with other tools, making it easy to communicate with team members. RingCentral also offers strong messaging capabilities, but Lark's user-friendly design makes it a standout choice for teams prioritizing communication.
Document Collaboration
Lark shines in document collaboration, offering real-time editing and sharing features that enhance team productivity. RingCentral provides document collaboration as well, but Lark's focus on this feature makes it a better option for teams that rely heavily on document sharing and editing.
Task Management
Lark's task management features are well-integrated, allowing users to easily track and manage tasks within the platform. RingCentral also offers task management, but Lark's seamless integration makes it a more efficient choice for teams looking to streamline their workflow.
Mobile App
RingCentral's mobile app is robust, offering a full suite of features that allow users to stay connected on the go. Lark's mobile app is also strong, but RingCentral's comprehensive features make it a better choice for users who need full functionality while mobile.
User Interface
Lark's user interface is clean and intuitive, making it easy for users to navigate and utilize its features. RingCentral also offers a user-friendly interface, but Lark's design is particularly appealing for teams that prioritize ease of use.
Pricing Comparison of RingCentral and Lark
We’ve compiled the pricing tables and highlighted the key features of both RingCentral and Lark to aid in your decision-making process. Let’s explore what each platform has to offer.
RingCentral Pricing Plans
- Whiteboard, content sharing, and annotations for collaboration.
- AI-powered meeting insights and transcriptions for better understanding.
- Collaborative notes to keep everyone on the same page.
- Full-featured mobile and browser experience for flexibility.
- Single sign-on for easy access and security.
- Advanced analytics for better decision making.
- End-to-end encryption (E2EE) for enhanced security.
- CRM and business app integrations for seamless workflow.
- AI-powered setup and execution for efficiency.
- Effortless guided setup for quick start.
- Private backstage for prep and debrief to ensure readiness.
- Interactive polling and Q&A for engagement.
- Wireless proximity share for seamless content sharing.
- Rooms as a phone system for integrated communication.
- Join 3rd party meetings for flexibility.
- Switch from mobile to room for continuity.
Lark Pricing Plans
- Enterprise search across all messages, files, emails, and documents.
- Unlimited chats with full context of message history.
- 5000 automated workflow executions per month.
- 100GB cloud storage and 200GB email storage.
- 50,000 automated workflow executions per month.
- 1 TB Cloud Storage and 5 TB Email Storage.
- 5 TB meeting recording and AI meeting minutes.
- 24 hours meeting duration and 500 meeting participants.
- 10TB cloud storage and unlimited email storage.
- 50TB meeting recordings and AI meeting minutes.
- Large group collaboration up to 50,000 users.
- Advanced security, management, and compliance controls.
Our Rating Methodology
We thoroughly evaluate each communication tool, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user feedback and testing features, we ensure our recommendations meet diverse needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.
RingCentral or Lark: Which One Matches Your Business Needs?
Choose RingCentral If You Need ...
- Comprehensive communication solution
If you need a **comprehensive communication solution** that integrates messaging, video conferencing, and phone calls, RingCentral is the ideal choice. Its robust features and wide range of integrations make it a versatile tool for businesses of all sizes.
- Advanced video conferencing
If your business relies heavily on **advanced video conferencing** capabilities, RingCentral's high-quality video tools, including screen sharing and recording, make it the better option for professional virtual meetings.
Choose Lark If You Need ...
- User-friendly collaboration
If you prioritize a **user-friendly collaboration platform**, Lark's intuitive interface and seamless integration with other tools make it an excellent choice for teams looking to enhance productivity and streamline communication.
- Cost-effective for small teams
If you're a small team or startup seeking a **cost-effective communication solution**, Lark's affordable pricing and strong document collaboration features make it a great option for managing tasks and projects efficiently.
Frequently Asked Questions
Which tool offers better video conferencing features?
Is Lark more affordable than RingCentral?
Which platform is easier to use?
Does RingCentral offer more integrations than Lark?
Which tool is better for document collaboration?
Is customer support better with RingCentral or Lark?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
