RingCentral vs Fellow (2024 Comparison)
RingCentral offers a comprehensive communication suite with high-quality video conferencing and scalable solutions, making it ideal for businesses of all sizes.
- Comprehensive communication suite
- High-quality video conferencing
- Scalable for all business sizes
- Steep learning curve
- Occasional support delays
Free plan?
YesStarting price
$10 per month per user
Fellow excels in meeting management with a user-friendly interface and great customer support, perfect for teams looking to enhance meeting productivity.
- Excellent meeting management
- User-friendly interface
- Great customer support
- Limited video conferencing
- Less comprehensive integrations
Free plan?
YesStarting price
$7 per user / monthWhat is RingCentral?
RingCentral is a comprehensive communication platform that offers voice, video, and messaging solutions. It helps businesses streamline their communication processes, making it easier to connect with team members and clients. With features like video conferencing, team messaging, and cloud phone systems, RingCentral enhances productivity and collaboration. It is particularly beneficial for remote teams, providing a seamless communication experience that integrates with various business applications.
What is Fellow?
Fellow is a meeting management software that helps teams run productive meetings and foster collaboration. It offers features like agenda creation, meeting notes, and action item tracking, ensuring that meetings are efficient and outcomes are clear. Fellow is ideal for teams looking to improve their meeting culture and ensure accountability. By providing a centralized platform for meeting management, it helps teams stay organized and aligned on their goals.
Pros and Cons of RingCentral vs Fellow
Pros & Cons of RingCentral
- RingCentral offers a wide range of communication tools, including voice, video, and messaging, making it a one-stop solution for businesses looking to streamline their communication processes.
- With RingCentral, you can conduct high-quality video meetings, ensuring clear communication and collaboration, which is essential for remote teams and client interactions.
- RingCentral is designed to grow with your business, offering scalable solutions that cater to small startups and large enterprises alike, ensuring it meets your evolving needs.
- Due to its extensive features, new users might find RingCentral challenging to navigate initially, requiring time and training to fully leverage its capabilities.
- While RingCentral offers customer support, some users have reported delays in response times, which can be frustrating when immediate assistance is needed.
Pros & Cons of Fellow
- Fellow excels in managing meetings, offering tools for agenda creation, note-taking, and action item tracking, ensuring meetings are productive and outcomes are clear.
- Fellow's intuitive interface makes it easy for teams to adopt and use effectively, reducing the learning curve and enhancing user experience.
- Fellow provides responsive and helpful customer support, ensuring users receive the assistance they need to make the most of the platform.
- While Fellow offers video conferencing, it is not as comprehensive as other platforms, making it less suitable for teams with extensive video communication needs.
- Fellow offers integrations with popular apps, but its range is not as extensive as some competitors, which might limit its functionality for some users.
RingCentral vs Fellow: At A Glance
Value to Price
RingCentral offers a robust set of features for its price, making it a great value for businesses needing comprehensive communication tools. Fellow, while slightly less feature-rich, provides excellent value for teams focused on meeting management. If your priority is a full communication suite, RingCentral is the better choice.
Ease of Use
Fellow shines in ease of use with its intuitive interface, making it easy for teams to adopt and use effectively. RingCentral, while user-friendly, has a steeper learning curve due to its extensive features. If simplicity and quick adoption are key, Fellow is the way to go.
Functionality
RingCentral excels in functionality, offering a wide range of communication tools including video conferencing and messaging. Fellow focuses on meeting management, providing essential tools for productive meetings. For comprehensive communication needs, RingCentral is superior.
Scalability
RingCentral is highly scalable, suitable for businesses of all sizes, from small startups to large enterprises. Fellow is also scalable but is more tailored to teams looking to improve meeting efficiency. If scalability across various communication channels is needed, RingCentral is preferable.
Integrations
Both tools offer integrations with popular business applications, but RingCentral has a broader range of integrations, supporting a wider variety of tools. Fellow integrates well with calendar and task management apps. For extensive integration needs, RingCentral is the better option.
Customer Support
Fellow provides excellent customer support, with responsive assistance and helpful resources. RingCentral also offers good support, but users have noted occasional delays. If top-notch support is crucial, Fellow might be more reliable.
Security
RingCentral prioritizes security with robust measures to protect user data, making it a secure choice for businesses. Fellow also ensures data security but focuses more on meeting management. For businesses with stringent security requirements, RingCentral is the safer bet.
Overall Rating
Overall, RingCentral scores higher due to its comprehensive features and scalability, making it ideal for businesses needing a full communication suite. Fellow is excellent for teams focused on improving meeting productivity. Choose based on your primary needs.
RingCentral vs Fellow: A Detailed Breakdown of Key Features
Video Conferencing
RingCentral offers a robust video conferencing feature that supports high-quality video calls, making it ideal for remote teams and client meetings. Fellow, while offering video conferencing, focuses more on meeting management, which might not be as comprehensive for video needs. If video conferencing is a priority, RingCentral is the better choice.
Team Messaging
RingCentral excels in team messaging, providing a seamless platform for team communication. Fellow offers messaging features but is more focused on meeting-related communication. For teams needing a comprehensive messaging solution, RingCentral is superior.
Meeting Agendas
Fellow shines in creating and managing meeting agendas, offering templates and tools to streamline the process. RingCentral provides basic agenda features but is not as specialized. If detailed agenda management is crucial, Fellow is the way to go.
Action Item Tracking
Fellow excels in tracking action items, ensuring accountability and follow-up after meetings. RingCentral offers basic tracking but is not as focused. For teams needing detailed action item management, Fellow is preferable.
Cloud Phone System
RingCentral offers a comprehensive cloud phone system, ideal for businesses needing reliable phone communication. Fellow does not focus on phone systems, making RingCentral the clear choice for this feature.
Collaboration Tools
Both tools offer collaboration features, but RingCentral provides a more extensive suite, supporting various communication needs. Fellow focuses on meeting collaboration. For broader collaboration needs, RingCentral is better.
Pricing Comparison of RingCentral and Fellow
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of RingCentral and Fellow. This comparison will highlight the best option for enhancing your communication and meeting management needs.
RingCentral Pricing Plans
- Whiteboard, content sharing, and annotations for collaboration.
- AI-powered meeting insights and transcriptions for better understanding.
- Collaborative notes to keep everyone on the same page.
- Full-featured mobile and browser experience for flexibility.
- Single sign-on for easy access and security.
- Advanced analytics for better decision making.
- End-to-end encryption (E2EE) for enhanced security.
- CRM and business app integrations for seamless workflow.
- AI-powered setup and execution for efficiency.
- Effortless guided setup for quick start.
- Private backstage for prep and debrief to ensure readiness.
- Interactive polling and Q&A for engagement.
- Wireless proximity share for seamless content sharing.
- Rooms as a phone system for integrated communication.
- Join 3rd party meetings for flexibility.
- Switch from mobile to room for continuity.
Fellow Pricing Plans
- AI transcription to capture every detail accurately.
- Google Meet & Zoom integration for seamless connectivity.
- Works with Microsoft Teams for enhanced collaboration.
- Slack integration to streamline communication.
- AI action items to keep track of tasks.
- AI meeting transcription for detailed records.
- Meeting automations to save time and effort.
- Project management integrations for better workflow.
- Unlimited AI meeting recordings for thorough documentation.
- AI pre-meeting briefs for better preparation.
- Sales AI Recap templates for sales teams.
- Salesforce & Hubspot AI notes sync for CRM integration.
- Domain control for organizational management.
- User provisioning for streamlined user management.
- Security and legal reviews for compliance.
- Org-wide meeting analytics for data-driven insights.
Our Rating Methodology
We thoroughly evaluate each communication tool, focusing on key aspects like functionality, scalability, and user feedback. Our methodology involves testing features, analyzing user reviews, and weighting each factor to provide a reliable final rating, helping you make informed decisions.
RingCentral or Fellow: Which One Matches Your Business Needs?
Choose RingCentral If You Need ...
- Comprehensive communication suite
If you need a **comprehensive communication suite** that includes voice, video, and messaging, RingCentral is the ideal choice. It offers a wide range of features that cater to businesses of all sizes, ensuring seamless communication and collaboration.
- Scalable for all business sizes
If your business is growing and you need a **scalable solution** that can accommodate increasing users and features, RingCentral is the better option. It is designed to grow with your business, providing reliable communication tools as your needs evolve.
Choose Fellow If You Need ...
- Excellent meeting management
If your primary focus is on **meeting management** and improving meeting productivity, Fellow is the superior choice. It offers tools for agenda creation, note-taking, and action item tracking, ensuring meetings are efficient and outcomes are clear.
- User-friendly interface
If you value a **user-friendly interface** that is easy to navigate and adopt, Fellow is the better option. Its intuitive design reduces the learning curve, making it easy for teams to use effectively and enhance their meeting culture.
Frequently Asked Questions
Which tool is better for video conferencing?
Is Fellow suitable for large enterprises?
How does RingCentral handle integrations?
What makes Fellow's meeting management unique?
Which tool offers better customer support?
Is RingCentral secure for business communication?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
