Pipedrive vs Folk CRM (2025 Comparison)
Pipedrive offers a comprehensive CRM solution with advanced sales features and strong customer support. Its customizable pipelines and task automation capabilities make it a powerful tool for sales teams.
- Comprehensive sales features.
- Highly customizable pipelines.
- Strong customer support.
- Advanced task automation.
- Steep learning curve.
- Limited contact management.
- Basic mobile app.
Free plan?
YesStarting price
$14 per month per userFolk CRM provides a user-friendly interface and robust contact management features. Its extensive integrations and affordable pricing make it an ideal choice for businesses looking to streamline their CRM processes.
- User-friendly interface.
- Robust contact management.
- Extensive integrations.
- Affordable pricing.
- Limited sales features.
- Basic task automation.
- Less advanced security.
Free plan?
YesStarting price
$20 per month per userWhat is Pipedrive?
Pipedrive is a sales-focused CRM tool designed to help businesses streamline their sales processes. It offers a visual pipeline management system that allows users to track deals and sales activities efficiently. With features like email integration, activity reminders, and customizable dashboards, Pipedrive helps sales teams stay organized and focused on closing deals. It is particularly beneficial for small to medium-sized businesses looking to enhance their sales productivity and improve customer relationship management.
What is Folk CRM?
Folk CRM is a versatile customer relationship management tool that caters to businesses of all sizes. It offers a user-friendly interface and a range of features designed to enhance customer interactions and streamline communication. With Folk CRM, users can manage contacts, track interactions, and automate repetitive tasks, making it easier to maintain strong customer relationships. Its flexibility and ease of use make it an ideal choice for businesses looking to improve their customer engagement and streamline their CRM processes.
Pros and Cons of Pipedrive vs Folk CRM
Pros & Cons of Pipedrive
- Pipedrive offers a wide range of sales-focused features, making it an excellent choice for businesses looking to enhance their sales processes. Its visual pipeline management and automation capabilities are particularly beneficial.
- With Pipedrive, you can customize your sales pipelines to fit your unique business needs. This flexibility allows you to create a sales process that works best for your team.
- Pipedrive provides reliable customer support, with a range of resources and support options available to users. Its support team is responsive and knowledgeable, making it easy to get help when needed.
- Pipedrive's advanced features may require some time to learn and master. This learning curve can be challenging for new users, but the benefits of the tool are worth the effort.
- While Pipedrive offers contact management features, its focus is more on sales-related tools. Businesses that prioritize contact management may find this aspect lacking.
Pros & Cons of Folk CRM
- Folk CRM offers an intuitive and easy-to-use interface, making it accessible for users of all skill levels. Its simplicity and ease of navigation are major selling points.
- Folk CRM excels in contact management, offering a user-friendly interface that makes it easy to manage and organize contacts. This feature is particularly beneficial for businesses that prioritize customer interactions.
- Folk CRM offers a wide range of integrations, making it easy to connect with other tools and platforms. This flexibility is ideal for businesses that rely on multiple software solutions.
- Folk CRM's focus is more on contact management, which means its sales features may be limited. Businesses with complex sales processes may find this aspect lacking.
- While Folk CRM offers task automation features, they may not be as advanced as those offered by other CRM tools. Businesses with complex automation requirements may need to look elsewhere.
Pipedrive vs Folk CRM: At A Glance
Value to Price
Pipedrive offers a robust set of features at a competitive price, making it a great value for businesses looking to enhance their sales processes. Its pricing structure is straightforward, allowing users to choose a plan that fits their budget and needs. Folk CRM, while slightly more affordable, offers a more limited feature set, which may not be suitable for businesses with complex CRM requirements. If you are looking for a CRM with a comprehensive feature set at a reasonable price, Pipedrive is the better choice.
Ease of Use
Folk CRM shines in terms of ease of use, with its intuitive interface and user-friendly design. It is ideal for businesses that prioritize simplicity and ease of navigation. Pipedrive, while also user-friendly, has a slightly steeper learning curve due to its more advanced features. If you are looking for a CRM that is easy to set up and use, Folk CRM is the better option.
Functionality
Pipedrive excels in functionality, offering a wide range of features that cater to the needs of sales teams. Its visual pipeline management and automation capabilities make it a powerful tool for managing sales processes. Folk CRM, while functional, offers a more basic set of features that may not meet the needs of businesses with complex CRM requirements. If you need a CRM with advanced functionality, Pipedrive is the better choice.
Scalability
Pipedrive is designed to scale with your business, offering features and integrations that support growth. It is suitable for businesses of all sizes, from small startups to large enterprises. Folk CRM, while scalable, may not offer the same level of support for larger businesses. If you are looking for a CRM that can grow with your business, Pipedrive is the better option.
Integrations
Folk CRM offers a wide range of integrations, making it easy to connect with other tools and platforms. This flexibility is ideal for businesses that rely on multiple software solutions. Pipedrive also offers integrations, but its focus is more on sales-related tools. If you need a CRM with extensive integration options, Folk CRM is the better choice.
Customer Support
Pipedrive offers reliable customer support, with a range of resources and support options available to users. Its support team is responsive and knowledgeable, making it easy to get help when needed. Folk CRM also offers customer support, but its resources may be more limited. If you value strong customer support, Pipedrive is the better option.
Security
Both Pipedrive and Folk CRM prioritize security, offering features like data encryption and secure access controls. Pipedrive, however, offers more advanced security features, making it a better choice for businesses with strict security requirements. If security is a top priority for your business, Pipedrive is the better option.
Overall Rating
Pipedrive receives a higher overall rating due to its comprehensive feature set, scalability, and strong customer support. It is a great choice for businesses looking for a powerful CRM solution. Folk CRM, while also highly rated, is better suited for businesses that prioritize ease of use and integration options. If you are looking for a CRM with a strong overall rating, Pipedrive is the better choice.
Pipedrive vs Folk CRM: A Detailed Breakdown of Key Features
Pipeline Management
Pipedrive excels in pipeline management with its visual and intuitive interface, allowing you to track deals and sales activities effortlessly. I found it particularly useful for keeping my sales process organized and ensuring nothing falls through the cracks. Folk CRM, while offering pipeline management, doesn't provide the same level of visual clarity and customization. If you need a CRM with robust pipeline management capabilities, Pipedrive is the better choice.
Contact Management
Folk CRM shines in contact management, offering a user-friendly interface that makes it easy to manage and organize contacts. I appreciated its simplicity and ease of use, which made it a breeze to keep track of customer interactions. Pipedrive also offers contact management, but its focus is more on sales-related features. If you prioritize contact management, Folk CRM is the better option.
Email Integration
Pipedrive offers seamless email integration, allowing you to manage your emails directly within the CRM. I found this feature incredibly convenient for keeping all my communications in one place. Folk CRM also offers email integration, but it may not be as comprehensive as Pipedrive's offering. If email integration is a priority for you, Pipedrive is the better choice.
Task Automation
Both Pipedrive and Folk CRM offer task automation features, but Pipedrive's automation capabilities are more advanced. I found it helpful for automating repetitive tasks and streamlining my workflow. Folk CRM's automation features are more basic, which may not meet the needs of businesses with complex automation requirements. If you need a CRM with advanced task automation, Pipedrive is the better option.
Reporting and Analytics
Folk CRM offers robust reporting and analytics features, providing valuable insights into customer interactions and sales performance. I appreciated the detailed reports and easy-to-understand analytics. Pipedrive also offers reporting and analytics, but its focus is more on sales-related metrics. If you need a CRM with comprehensive reporting and analytics, Folk CRM is the better choice.
Mobile Access
Both Pipedrive and Folk CRM offer mobile access, allowing you to manage your CRM on the go. I found Folk CRM's mobile app to be more user-friendly and intuitive, making it easy to access important information while away from the office. Pipedrive's mobile app is also functional, but it may not be as polished as Folk CRM's offering. If mobile access is important to you, Folk CRM is the better option.
Pricing Comparison of Pipedrive and Folk CRM
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Folk CRM. This comparison will highlight the best option for managing your customer relationships.
Pipedrive Pricing Plans
- Seamless data import with over 400 integrations available.
- Activity, deal, and contact reports for better insights.
- Personalized onboarding to get you started quickly.
- Simple sales processes setup for efficient organization.
- Automations builder including email sequences for efficiency.
- Meeting, email, and video call scheduling for convenience.
- Live chat support for immediate assistance.
- Group emailing capabilities for better communication.
- Contract and proposal management with e-signatures.
- Streamlined lead routing and team management.
- Revenue forecasts and custom field reporting.
- Extra data entry and data quality settings.
- Increased control of account permissions and visibilities.
- 24/7 live chat support for continuous assistance.
- Phone support for direct communication.
- Enhanced collaboration and support for larger teams.
- Complete access to all features without limits.
- Unlimited reports and customizations for flexibility.
- Maximize automations and email syncs per seat.
- Ultimate peace of mind with full feature access.
Folk CRM Pricing Plans
- Send up to 2,000 emails per member each month.
- Access to 500 enrichments per month for data insights.
- Sync one email account per member for seamless communication.
- Utilize 2,000 magic fields per month for data customization.
- Send up to 5,000 emails per member each month.
- Access to 1,000 enrichments per month for enhanced data.
- Sync up to five email accounts per member for flexibility.
- Utilize 5,000 magic fields per month for advanced data use.
- Customizable email limits per member for flexibility.
- Custom enrichments per month for personalized data insights.
- Custom email domains for brand consistency.
- Custom magic fields per month for unique data management.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.
Pipedrive or Folk CRM: Which One Matches Your Business Needs?
Choose Pipedrive If You Need ...
- Advanced sales features
If you are a business looking for a CRM with advanced sales features, Pipedrive is the better choice. Its comprehensive sales tools and customizable pipelines make it ideal for sales teams looking to enhance their processes.
- Strong customer support
If you value strong customer support, Pipedrive is the better option. Its responsive support team and range of resources make it easy to get help when needed, ensuring a smooth user experience.
Choose Folk CRM If You Need ...
- User-friendly interface
If you prioritize ease of use, Folk CRM is the better choice. Its intuitive interface and user-friendly design make it accessible for users of all skill levels, ensuring a smooth onboarding process.
- Robust contact management
If you need a CRM with robust contact management features, Folk CRM is the better option. Its user-friendly interface and comprehensive contact management tools make it ideal for businesses that prioritize customer interactions.
Frequently Asked Questions
Which CRM is better for small businesses?
How do Pipedrive and Folk CRM compare in terms of integrations?
Which CRM offers better customer support?
Is Pipedrive suitable for large enterprises?
Which CRM is more secure?
How do the mobile apps of Pipedrive and Folk CRM compare?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
