Monday CRM vs Zoho CRM (2024 Comparison)
Monday CRM offers highly customizable workflows and robust project management features. Its user-friendly interface makes it an excellent choice for businesses seeking a versatile CRM solution.
- Highly customizable workflows
- Robust project management features
- User-friendly interface
- Higher pricing for small businesses
- Steeper learning curve
Free plan?
YesStarting price
$12 per month per user
Zoho CRM provides affordable pricing and a comprehensive feature set. Its user-friendly interface makes it an ideal choice for small to medium-sized businesses looking for a cost-effective CRM solution.
- Affordable pricing
- Comprehensive feature set
- User-friendly interface
- Limited third-party integrations
- Basic customization options
Free plan?
YesStarting price
₹800 per month per userWhat is Monday CRM?
Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers customizable workflows, allowing you to tailor the platform to your specific needs. With its intuitive interface, you can easily manage leads, track sales, and collaborate with your team. Monday CRM helps businesses stay organized and efficient, making it an ideal choice for companies looking to enhance their customer interactions and boost productivity.
What is Zoho CRM?
Zoho CRM is a comprehensive customer relationship management software that empowers businesses to manage their sales, marketing, and customer support in one place. It offers a wide range of features, including lead management, analytics, and automation, to help businesses streamline their operations. Zoho CRM is known for its user-friendly interface and affordability, making it a popular choice for small to medium-sized businesses looking to improve their customer relationships and drive growth.
Pros and Cons of Monday CRM vs Zoho CRM
Pros & Cons of Monday CRM
- Monday CRM offers highly customizable workflows, allowing businesses to tailor the platform to their specific needs. This flexibility is particularly beneficial for companies with unique processes, making it a versatile choice.
- With its robust project management features, Monday CRM enables teams to collaborate effectively and stay organized. Its intuitive interface and powerful tools make it an excellent choice for managing complex projects.
- Monday CRM's user-friendly interface ensures that users can quickly navigate the platform and manage their customer relationships. Its intuitive design makes it easy for beginners to get up to speed.
- Monday CRM's pricing may be on the higher side for small businesses, making it less accessible for those with limited budgets. However, its robust features may justify the cost for larger enterprises.
- While Monday CRM offers extensive customization options, this may result in a steeper learning curve for some users. Businesses may need to invest time in training to fully leverage its capabilities.
Pros & Cons of Zoho CRM
- Zoho CRM offers affordable pricing plans, making it accessible to small and medium-sized businesses. Its cost-effective nature ensures that businesses can enjoy a comprehensive CRM solution without breaking the bank.
- With its comprehensive feature set, Zoho CRM provides businesses with a wide range of tools to manage their customer relationships. From lead management to analytics, it offers everything needed for effective CRM.
- Zoho CRM's user-friendly interface ensures that users can easily navigate the platform and manage their customer relationships. Its intuitive design makes it an ideal choice for businesses seeking a straightforward CRM solution.
- While Zoho CRM offers numerous integrations, its focus is more on its own suite of applications. This may limit businesses that rely heavily on third-party integrations for their operations.
- Zoho CRM's customization options may be more basic compared to other CRM solutions. Businesses with unique processes may find it challenging to tailor the platform to their specific needs.
Monday CRM vs Zoho CRM: At A Glance
Monday CRM vs Zoho CRM: A Detailed Breakdown of Key Features
Customizable Workflows
Monday CRM shines with its highly customizable workflows, allowing you to tailor the platform to your specific business needs. This flexibility is particularly beneficial for businesses with unique processes. Zoho CRM, while offering customization options, may not be as extensive as Monday CRM. If you need a CRM that can adapt to your specific workflows, Monday CRM is the better choice.
Lead Management
Zoho CRM excels in lead management, providing a comprehensive suite of tools to track and nurture leads effectively. Its lead scoring and automation features make it a powerful choice for sales teams. Monday CRM also offers lead management capabilities, but Zoho CRM's advanced features give it an edge. If lead management is a priority, Zoho CRM is the ideal choice.
Analytics
Both Monday CRM and Zoho CRM offer robust analytics features, allowing you to gain valuable insights into your business performance. Zoho CRM's analytics tools are particularly comprehensive, providing detailed reports and dashboards. Monday CRM also offers analytics, but Zoho CRM's advanced capabilities make it a better choice for data-driven businesses. If analytics is a key focus, Zoho CRM is the superior option.
Automation
Automation is a strong suit for both Monday CRM and Zoho CRM. Zoho CRM offers a wide range of automation features, including workflow automation and email automation, making it a powerful tool for streamlining processes. Monday CRM also provides automation capabilities, but Zoho CRM's extensive options make it a more attractive choice for businesses looking to automate their operations. If automation is a priority, Zoho CRM is the better option.
User Interface
Zoho CRM is known for its user-friendly interface, making it easy for users to navigate and manage their customer relationships. Its intuitive design ensures that even beginners can quickly get up to speed. Monday CRM, while also user-friendly, offers more customization options, which may require a steeper learning curve for some users. If you prioritize ease of use and want a straightforward CRM solution, Zoho CRM is the ideal choice.
Mobile App
Both Monday CRM and Zoho CRM offer mobile apps, allowing you to manage your customer relationships on the go. Zoho CRM's mobile app is particularly robust, providing a wide range of features and functionalities. Monday CRM also offers a mobile app, but Zoho CRM's advanced capabilities make it a better choice for businesses that require mobile access. If mobile functionality is important, Zoho CRM is the superior option.
Pricing Comparison of Monday CRM and Zoho CRM
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and Zoho CRM. This comparison will highlight the best option for managing your customer relationships.
Monday CRM Pricing Plans
- Unlimited customizable pipelines for better workflow management.
- Access to unlimited contacts and boards for comprehensive data handling.
- Templates for lead, contact, and deal management to streamline processes.
- iOS and Android apps for on-the-go access and management.
- 2-way email integration with Gmail and Outlook for seamless communication.
- AI email generator to enhance email productivity and personalization.
- Activity management to keep track of all sales activities efficiently.
- Quotes and invoices feature to streamline financial transactions.
- Email templates with custom parameters for personalized communication.
- Email tracking and automations to monitor and automate email processes.
- Sequences for automating follow-up emails and nurturing leads.
- Mass emails with HTML editor for designing and sending bulk emails.
- Mandatory fields to ensure essential information is captured.
- Team goals to align and track team performance and objectives.
- Advanced analytics with dashboards up to 50 boards for in-depth insights.
- Enterprise-scale automations and integrations for large-scale operations.
Zoho CRM Pricing Plans
- Collect and associate any type of data with custom fields.
- Automate day-to-day activities with workflows for sales team.
- Set achievable goals with sales forecasting and track performance.
- Build reports and dashboards to analyze sales numbers efficiently.
- Streamline quote management with built-in price rules using CPQ.
- Interact with customers in real-time with SalesSignals notifications.
- Manage invoices, sales, purchase orders, products, and vendors.
- Send data to other applications based on event triggers with webhooks.
- Assign leads, customers, and accounts based on various factors.
- Build custom data modules with unique layouts for each team.
- Automate enterprise operations with low-code workflows.
- Manage and improve end-to-end customer journeys effectively.
- Build personalized customizations with low-code and no-code tools.
- Merge and segregate datasets for easier analysis and reporting.
- Auto-generate reports and dashboards with augmented analytics.
- Craft compelling stories with colorful infographics and AI summaries.
Our Rating Methodology
We thoroughly test each CRM software, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Monday CRM or Zoho CRM: Which One Matches Your Business Needs?
Choose Monday CRM If You Need ...
- Highly customizable workflows
If you need a CRM with highly customizable workflows, Monday CRM is the better choice. Its flexibility allows you to tailor the platform to your specific business needs, making it ideal for companies with unique processes.
- Robust project management features
If you require robust project management features, Monday CRM is the superior option. Its powerful tools enable teams to collaborate effectively and stay organized, making it an excellent choice for managing complex projects.
Choose Zoho CRM If You Need ...
- Affordable pricing
If you are looking for a CRM with affordable pricing, Zoho CRM is the ideal choice. Its cost-effective plans make it accessible to small and medium-sized businesses, ensuring you get a comprehensive CRM solution without breaking the bank.
- Comprehensive feature set
If you need a CRM with a comprehensive feature set, Zoho CRM is the better option. It provides a wide range of tools to manage your customer relationships, from lead management to analytics, making it a versatile choice for businesses.
Frequently Asked Questions
Which CRM is better for small businesses, Monday CRM or Zoho CRM?
How do Monday CRM and Zoho CRM compare in terms of customization?
Which CRM offers better lead management features, Monday CRM or Zoho CRM?
How do the mobile apps of Monday CRM and Zoho CRM compare?
Which CRM is more user-friendly, Monday CRM or Zoho CRM?
How do Monday CRM and Zoho CRM compare in terms of integrations?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
