Monday CRM offers a versatile platform with highly customizable dashboards and strong team collaboration features, making it a great choice for businesses seeking flexibility and adaptability.
Free plan?
YesStarting price
$12 per month per userZendesk Sell provides advanced sales automation tools and robust lead management features, ideal for sales-focused teams looking to enhance their sales efficiency and customer engagement.
Free plan?
YesStarting price
$19 per monthMonday CRM is a versatile tool designed to streamline your customer relationship management processes. It offers a customizable platform where you can manage sales pipelines, track customer interactions, and automate repetitive tasks. With its intuitive interface, you can easily collaborate with your team, ensuring everyone is on the same page. Monday CRM helps you stay organized and focused on what matters most, enhancing productivity and efficiency in your daily operations.
Zendesk Sell is a powerful sales CRM software that helps businesses manage their sales processes more effectively. It provides tools for tracking leads, managing customer interactions, and automating sales tasks. With its user-friendly interface, Zendesk Sell allows sales teams to focus on building relationships and closing deals. It integrates seamlessly with other Zendesk products, offering a comprehensive solution for customer support and sales management. This tool is ideal for businesses looking to enhance their sales efficiency and customer engagement.
Monday CRM offers a competitive pricing structure that aligns well with its robust features, making it a cost-effective choice for businesses of all sizes. Its flexibility in pricing allows you to scale as your business grows. On the other hand, Zendesk Sell provides a slightly higher price point but justifies it with advanced features and seamless integration capabilities. If you're looking for a balance between cost and features, Monday CRM might be the better option.
Monday CRM is known for its intuitive interface, which makes it easy for users to navigate and manage their tasks efficiently. The drag-and-drop functionality simplifies the process of organizing workflows. Zendesk Sell, while also user-friendly, offers a more streamlined experience with its clean design and straightforward navigation. If ease of use is your top priority, Zendesk Sell might be the better choice.
Monday CRM provides a wide range of functionalities, including task management, project tracking, and team collaboration tools. Its customizable dashboards allow you to tailor the platform to your specific needs. Zendesk Sell, however, excels in sales-specific functionalities, offering advanced lead management and sales automation features. If your primary focus is on sales functionalities, Zendesk Sell is the superior option.
Monday CRM is designed to grow with your business, offering scalable solutions that can accommodate increasing workloads and team sizes. Its modular structure allows you to add features as needed. Zendesk Sell also offers scalability, particularly for sales teams looking to expand their operations. If scalability is a key consideration, both tools are well-suited, but Monday CRM offers more flexibility in customization.
Monday CRM boasts a vast library of integrations, allowing you to connect with various third-party applications seamlessly. This makes it a versatile choice for businesses using multiple tools. Zendesk Sell also offers strong integration capabilities, particularly with other Zendesk products, providing a cohesive ecosystem for customer support and sales. If integration with a wide range of tools is important, Monday CRM is the better choice.
Monday CRM provides reliable customer support with various channels, including email and live chat, ensuring users receive timely assistance. Zendesk Sell, being part of the Zendesk suite, offers robust support options, including a comprehensive knowledge base and community forums. If having extensive support resources is crucial, Zendesk Sell might be the preferred option.
Monday CRM prioritizes security with features like data encryption and regular security audits, ensuring your information is protected. Zendesk Sell also emphasizes security, offering advanced security measures and compliance with industry standards. If security is a top concern, both tools provide strong protection, but Zendesk Sell offers slightly more advanced security features.
Monday CRM is a versatile tool that offers a balance of features and affordability, making it a strong contender for businesses seeking a comprehensive CRM solution. Zendesk Sell, with its advanced sales functionalities and seamless integration with other Zendesk products, is ideal for sales-focused teams. If you're looking for a well-rounded CRM, Monday CRM is a great choice, while Zendesk Sell is better suited for sales-driven organizations.
Monday CRM offers highly customizable dashboards that allow you to tailor the platform to your specific needs. You can easily drag and drop widgets to create a personalized workspace. This feature is particularly useful for teams that require flexibility in their workflow management. Zendesk Sell, while offering customization options, is more focused on sales-specific dashboards. If you need a tool that adapts to various workflows, Monday CRM is the better choice.
Zendesk Sell excels in sales automation, providing advanced tools to streamline your sales processes. It offers features like automated follow-ups and lead scoring, which help sales teams focus on closing deals. Monday CRM also offers automation capabilities, but they are more general and not as sales-focused. If your primary goal is to enhance sales efficiency, Zendesk Sell is the superior option.
Both Monday CRM and Zendesk Sell offer robust lead management features. Monday CRM provides a comprehensive view of your leads, allowing you to track interactions and progress. Zendesk Sell, however, offers more advanced lead scoring and segmentation options, making it ideal for sales teams looking to prioritize high-value leads. If lead management is a critical aspect of your business, Zendesk Sell is the better choice.
Monday CRM is designed with team collaboration in mind, offering features like shared boards and real-time updates. This makes it easy for teams to stay aligned and work together efficiently. Zendesk Sell also offers collaboration tools, but they are more focused on sales teams. If you need a tool that enhances team collaboration across various departments, Monday CRM is the better option.
Zendesk Sell provides advanced reporting and analytics tools that help sales teams track performance and identify trends. It offers customizable reports and dashboards, allowing you to gain insights into your sales processes. Monday CRM also offers reporting features, but they are more general and not as sales-focused. If detailed sales analytics are important to your business, Zendesk Sell is the superior choice.
Both Monday CRM and Zendesk Sell offer mobile access, allowing you to manage your tasks and sales processes on the go. Monday CRM provides a user-friendly mobile app that offers most of the desktop features. Zendesk Sell also offers a mobile app, but it is more focused on sales-specific tasks. If mobile access is a priority, both tools are well-suited, but Monday CRM offers a more comprehensive mobile experience.
We’ve compiled the pricing tables and highlighted the key features of both Monday CRM and Zendesk Sell to aid in your decision-making process. Let’s explore what each platform has to offer.
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.
If you need a CRM tool that offers highly customizable dashboards, allowing you to tailor the platform to your specific needs, Monday CRM is the better choice. Its flexibility is particularly useful for teams that require adaptability in their workflow management.
If enhancing team collaboration across various departments is a priority, Monday CRM is the superior option. With features like shared boards and real-time updates, it ensures everyone stays aligned and works together efficiently.
If your primary goal is to enhance sales efficiency, Zendesk Sell is the superior option. It excels in sales automation, providing advanced tools to streamline your sales processes, such as automated follow-ups and lead scoring.
If lead management is a critical aspect of your business, Zendesk Sell is the better choice. It offers advanced lead scoring and segmentation options, making it ideal for sales teams looking to prioritize high-value leads.
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.