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Monday CRM vs HubSpot (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Monday CRM

Monday CRM offers customizable workflows and a user-friendly interface, making it a versatile choice for businesses seeking efficient customer management solutions.

  • Highly customizable workflows
  • User-friendly interface
  • Strong team collaboration features
  • Limited advanced features
  • Can be overwhelming for beginners

Free plan?

Yes

Starting price

$12 per month per user
Excellent Value For Price
4.5

0

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HubSpot

HubSpot provides a comprehensive toolset and exceptional customer support, ideal for businesses looking to optimize their sales and marketing efforts.

  • Comprehensive toolset
  • Exceptional customer support
  • Advanced email automation
  • Higher price point
  • Complex setup process

Free plan?

Yes

Starting price

$20 per month per seat

What is Monday CRM?

Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers customizable workflows, allowing you to tailor the platform to your specific needs. With its intuitive interface, you can easily manage leads, track sales, and collaborate with your team. Monday CRM helps businesses stay organized and efficient, making it an ideal choice for companies looking to enhance their customer management strategies.

What is HubSpot?

HubSpot is a comprehensive sales software that empowers businesses to manage their sales processes effectively. It offers a range of features, including lead tracking, email automation, and analytics, to help sales teams close deals faster. HubSpot's user-friendly interface and robust integrations make it a popular choice for businesses of all sizes. Whether you're a small startup or a large enterprise, HubSpot provides the tools you need to optimize your sales efforts and drive growth.

Pros and Cons of Monday CRM vs HubSpot

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Pros & Cons of Monday CRM

Highly customizable workflows
  • Monday CRM allows you to create workflows that perfectly match your business processes, offering unparalleled flexibility and customization options.
User-friendly interface
  • The intuitive design of Monday CRM makes it easy for teams to navigate and use, reducing the learning curve and increasing productivity.
Strong team collaboration features
  • Monday CRM enhances team collaboration with features that facilitate communication and project management, making it ideal for teamwork.
Limited advanced features
  • While Monday CRM offers a robust set of features, it may lack some of the advanced tools found in more comprehensive CRM solutions.
Can be overwhelming for beginners
  • The extensive customization options and features of Monday CRM can be overwhelming for new users, requiring time to fully understand and utilize.
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Pros & Cons of HubSpot

Comprehensive toolset
  • HubSpot offers a wide range of tools that cover all aspects of sales and marketing, providing a complete solution for businesses.
Exceptional customer support
  • HubSpot is known for its outstanding customer support, offering responsive assistance and a wealth of resources to help users succeed.
Advanced email automation
  • HubSpot's email automation features are highly advanced, allowing businesses to create personalized and effective email campaigns with ease.
Higher price point
  • HubSpot's comprehensive features come at a higher cost, which may be a consideration for businesses with limited budgets.
Complex setup process
  • The initial setup and configuration of HubSpot can be complex, requiring time and effort to fully implement and optimize.

Monday CRM vs HubSpot: At A Glance

Decision FactorMonday CRMHubSpot
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.4
Excellent4.7
Functionality
Excellent4.3
Excellent4.5
Scalability
Good4.1
Excellent4.6
Integrations
Excellent4.5
Excellent4.8
Customer Support
Good4.2
Excellent4.4
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Monday CRM offers a competitive pricing structure that aligns well with its feature set, making it a cost-effective choice for businesses seeking robust CRM capabilities. HubSpot, while slightly more expensive, provides a comprehensive suite of tools that justify its higher price point. If you're looking for a balance between cost and features, Monday CRM is a great option, but if you need a more extensive toolset, HubSpot might be worth the investment.

Ease of Use

Both Monday CRM and HubSpot are known for their user-friendly interfaces. Monday CRM's intuitive design makes it easy for teams to get started quickly, while HubSpot's seamless navigation and helpful tutorials enhance the user experience. If you prioritize ease of use, HubSpot's interface might be slightly more polished, but Monday CRM is also a strong contender in this category.

Functionality

Monday CRM provides a wide range of features, including customizable workflows and task management, making it suitable for various business needs. HubSpot, on the other hand, offers advanced sales and marketing tools that cater to larger organizations. If your business requires extensive functionality, HubSpot might be the better choice, but for more straightforward CRM needs, Monday CRM is highly capable.

Scalability

Monday CRM is designed to grow with your business, offering scalable solutions that adapt to changing needs. HubSpot excels in scalability, providing enterprise-level features that support large teams and complex operations. If scalability is a top priority, HubSpot's robust infrastructure makes it an excellent choice, while Monday CRM is ideal for smaller to mid-sized businesses.

Integrations

Both Monday CRM and HubSpot offer extensive integration options, allowing you to connect with various third-party applications. HubSpot's integration capabilities are slightly more advanced, providing seamless connections with popular tools. If integrations are crucial to your workflow, HubSpot's extensive library might be more appealing, but Monday CRM also offers a solid range of integration options.

Customer Support

Monday CRM provides reliable customer support through various channels, ensuring users receive timely assistance. HubSpot is known for its exceptional customer service, offering comprehensive support resources and responsive assistance. If top-notch customer support is essential, HubSpot's reputation in this area makes it a standout choice, while Monday CRM also delivers dependable support.

Security

Both Monday CRM and HubSpot prioritize security, implementing robust measures to protect user data. HubSpot's security features are slightly more advanced, offering enhanced protection for sensitive information. If security is a primary concern, HubSpot's comprehensive security protocols provide peace of mind, while Monday CRM also maintains a strong focus on data protection.

Overall Rating

Overall, both Monday CRM and HubSpot are excellent CRM solutions, each with its strengths. Monday CRM is ideal for businesses seeking a cost-effective, user-friendly platform with customizable features. HubSpot, with its comprehensive toolset and exceptional support, is well-suited for larger organizations with more complex needs. Your choice will depend on your specific requirements and budget.

Monday CRM vs HubSpot: A Detailed Breakdown of Key Features

FeaturesMonday CRMHubSpot
Customizable Workflows
Excellent4.5
Excellent4.3
Lead Management
Excellent4.4
Excellent4.6
Email Automation
Good4.2
Excellent4.7
Analytics and Reporting
Excellent4.3
Excellent4.5
Team Collaboration
Excellent4.6
Excellent4.4
Mobile Access
Excellent4.3
Excellent4.5

Customizable Workflows

Monday CRM shines with its highly customizable workflows, allowing you to tailor the platform to your specific business processes. This flexibility is a game-changer for teams with unique needs. HubSpot, while offering customization, may not match the level of personalization that Monday CRM provides. If you value the ability to create bespoke workflows, Monday CRM is the better choice.

Lead Management

HubSpot excels in lead management, offering advanced tools for tracking and nurturing leads throughout the sales funnel. Monday CRM also provides robust lead management features, but HubSpot's capabilities are more comprehensive. If lead management is a top priority, HubSpot's advanced features make it the preferred option, while Monday CRM is still a strong contender.

Email Automation

HubSpot's email automation features are top-notch, enabling businesses to create personalized email campaigns with ease. Monday CRM offers email automation as well, but HubSpot's tools are more sophisticated. If email marketing is a crucial part of your strategy, HubSpot's advanced automation capabilities make it the superior choice, while Monday CRM offers a solid alternative.

Analytics and Reporting

Both Monday CRM and HubSpot provide powerful analytics and reporting tools, helping businesses make data-driven decisions. HubSpot's reporting features are slightly more advanced, offering deeper insights into sales and marketing performance. If you require detailed analytics, HubSpot's capabilities are impressive, but Monday CRM also delivers valuable reporting tools.

Team Collaboration

Monday CRM is designed with team collaboration in mind, offering features that enhance communication and project management. HubSpot also supports collaboration, but Monday CRM's focus on teamwork makes it a standout choice. If fostering collaboration is essential, Monday CRM's tools are highly effective, while HubSpot provides solid support for team efforts.

Mobile Access

Both Monday CRM and HubSpot offer mobile access, allowing users to manage their CRM tasks on the go. HubSpot's mobile app is slightly more polished, providing a seamless user experience. If mobile access is a priority, HubSpot's app might be more appealing, but Monday CRM also offers reliable mobile functionality.

Pricing Comparison of Monday CRM and HubSpot

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and HubSpot. This comparison will highlight the best option for managing your customer relationships.

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Monday CRM Pricing Plans

Basic
For Small Businesses
$12

per month per user

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Basic includes:
  • Unlimited customizable pipelines for better workflow management.
  • Access to unlimited contacts and boards for comprehensive data handling.
  • Templates for lead, contact, and deal management to streamline processes.
  • iOS and Android apps for on-the-go access and management.
Standard
For Medium Businesses
$17

per month per user

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Includes Basic, plus:
  • 2-way email integration with Gmail and Outlook for seamless communication.
  • AI email generator to enhance email productivity and personalization.
  • Activity management to keep track of all sales activities efficiently.
  • Quotes and invoices feature to streamline financial transactions.
Pro
For Large Enterprises
$28

per month per user

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Includes Standard, plus:
  • Email templates with custom parameters for personalized communication.
  • Email tracking and automations to monitor and automate email processes.
  • Sequences for automating follow-up emails and nurturing leads.
  • Mass emails with HTML editor for designing and sending bulk emails.
Enterprise
For Large Enterprises
Contact sales
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Includes Pro, plus:
  • Mandatory fields to ensure essential information is captured.
  • Team goals to align and track team performance and objectives.
  • Advanced analytics with dashboards up to 50 boards for in-depth insights.
  • Enterprise-scale automations and integrations for large-scale operations.
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HubSpot Pricing Plans

Free
For Small Businesses
$0

per month

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Free includes:
  • Deal pipeline to track and manage sales opportunities.
  • Quotes to create and send sales quotes efficiently.
  • Live chat to engage with website visitors in real-time.
  • Meeting scheduling to book appointments seamlessly.
Starter
For Startups and Entrepreneurs
$20

per month per seat

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Includes Free, plus:
  • Goals to set and track sales targets effectively.
  • Sales content analytics to measure content performance.
  • Payments to automate and manage payment processes.
  • Task queues to prioritize and manage sales tasks efficiently.
Professional
For Growing Teams
$100

per month per seat

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Includes Starter, plus:
  • Sequences to automate follow-up communications.
  • Forecasting to predict sales outcomes accurately.
  • Custom reporting and sales analytics for in-depth insights.
  • Playbooks to provide sales scripts and guides.
Enterprise
For Large Enterprises
$150

per month per seat

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Includes Professional, plus:
  • Predictive lead scoring to prioritize high-value leads.
  • Conversation intelligence to analyze customer interactions.
  • Recurring revenue tracking for subscription-based businesses.
  • Deal journey analytics to optimize sales processes.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors such as functionality, ease of use, and customer support. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Monday CRM or HubSpot: Which One Matches Your Business Needs?

Choose Monday CRM If You Need ...

  • Highly customizable workflows

    If you need a CRM that offers highly customizable workflows, Monday CRM is the ideal choice. Its flexibility allows you to tailor the platform to your specific business processes, enhancing efficiency and productivity.

  • Strong team collaboration features

    If fostering team collaboration is a priority, Monday CRM's features are designed to enhance communication and project management, making it a standout choice for teamwork-focused businesses.

Choose HubSpot If You Need ...

  • Comprehensive toolset

    If you require a comprehensive toolset that covers all aspects of sales and marketing, HubSpot is the superior choice. Its wide range of features provides a complete solution for businesses seeking to optimize their efforts.

  • Exceptional customer support

    If top-notch customer support is essential, HubSpot's reputation for exceptional service makes it the preferred option. Its responsive assistance and extensive resources ensure users receive the help they need.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.