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Freshsales vs HoneyBook (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 07, 2025

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Excellent Value For Price
4.3

0

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Freshsales

Freshsales offers a comprehensive CRM solution with advanced lead scoring and email tracking. It's designed to scale with your business, making it ideal for growing sales teams.

  • Comprehensive CRM features for sales teams.
  • Advanced lead scoring and email tracking.
  • Scalable solution for growing businesses.
  • Complex features may require learning curve.
  • Limited project management capabilities.

Free plan?

Yes

Starting price

€9 per month per user
Good Value For Price
4.1

0

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HoneyBook

HoneyBook provides a user-friendly platform for creative professionals, offering excellent project management and invoicing tools. It's perfect for freelancers and small businesses.

  • User-friendly interface for creative professionals.
  • Excellent project management tools.
  • Robust invoicing and client communication.
  • Limited CRM functionalities.
  • Less advanced lead scoring features.

Free plan?

Yes

Starting price

$16 per month

What is Freshsales?

Freshsales is a comprehensive CRM software designed to streamline sales processes and enhance customer relationships. It offers features like lead scoring, email tracking, and automation, making it easier for sales teams to manage their pipelines efficiently. With its intuitive interface, Freshsales helps businesses of all sizes to track interactions, close deals faster, and improve customer satisfaction. Whether you're a small business or a large enterprise, Freshsales provides the tools you need to stay organized and focused on your sales goals.

What is HoneyBook?

HoneyBook is a client management software tailored for creative entrepreneurs and freelancers. It simplifies project management by offering tools for invoicing, contracts, and client communication all in one place. With HoneyBook, you can automate workflows, manage bookings, and keep track of your projects effortlessly. It's designed to help you save time and focus on what you love doing most. Whether you're a photographer, event planner, or designer, HoneyBook provides the flexibility and functionality to manage your business efficiently.

Pros and Cons of Freshsales vs HoneyBook

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Pros & Cons of Freshsales

Comprehensive CRM features
  • Freshsales offers a wide range of CRM features that cater to sales teams, including lead scoring, email tracking, and automation. These features help streamline sales processes and improve customer relationships, making it a valuable tool for businesses looking to enhance their sales strategies.
Advanced lead scoring
  • The lead scoring feature in Freshsales allows sales teams to prioritize leads based on their engagement and potential value. This helps focus efforts on high-value prospects, increasing the chances of closing deals and improving overall sales performance.
Scalable solution
  • Freshsales is designed to scale with your business, offering features that support growth and expansion. Its robust CRM capabilities make it suitable for businesses of all sizes, ensuring that it can adapt to your changing needs as your business grows.
Complex features
  • While Freshsales offers a comprehensive set of features, some users may find the platform complex and require a learning curve to fully utilize its capabilities. This can be a challenge for businesses with limited resources or those new to CRM systems.
Limited project management
  • Freshsales focuses primarily on CRM functionalities, which means its project management capabilities are limited compared to other tools. Businesses that require extensive project management features may need to integrate additional tools to meet their needs.
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Pros & Cons of HoneyBook

User-friendly interface
  • HoneyBook is designed with creative professionals in mind, offering an intuitive and user-friendly interface that simplifies project management. This makes it accessible even for those with limited technical skills, allowing users to focus on their creative work.
Excellent project management
  • HoneyBook excels in project management, providing tools to manage tasks, timelines, and client communication seamlessly. This feature is particularly beneficial for creative entrepreneurs who need to keep projects organized and ensure timely delivery.
Robust invoicing
  • HoneyBook offers robust invoicing features, allowing users to create and send invoices effortlessly. This is particularly useful for freelancers and small businesses that need to manage payments efficiently and maintain a professional image.
Limited CRM functionalities
  • While HoneyBook offers excellent project management and client communication tools, its CRM functionalities are limited compared to more comprehensive CRM platforms. Businesses that require advanced CRM features may need to look elsewhere.
Less advanced lead scoring
  • HoneyBook provides basic lead management features but lacks the advanced lead scoring capabilities found in other CRM tools. This may be a drawback for sales-driven businesses that rely on lead prioritization to optimize their sales strategies.

Freshsales vs HoneyBook: At A Glance

Decision FactorFreshsalesHoneyBook
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.4
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Excellent4.3
Customer Support
Excellent4.3
Good4.2
Security
Excellent4.4
Good4.1
Overall Rating
Excellent4.3
Good4.1

Freshsales vs HoneyBook: A Detailed Breakdown of Key Features

FeaturesFreshsalesHoneyBook
Lead Scoring
Excellent4.5
Good4.0
Email Tracking
Excellent4.4
Good4.1
Automation
Excellent4.3
Good4.2
Project Management
Good4.2
Excellent4.5
Client Communication
Good4.1
Excellent4.4
Invoicing
Good4.0
Excellent4.3

Lead Scoring

Freshsales offers an advanced lead scoring system that helps prioritize leads based on their engagement and potential value. This feature is particularly beneficial for sales teams looking to focus their efforts on high-value prospects. HoneyBook, while offering basic lead management, does not provide the same level of sophistication in lead scoring. If lead prioritization is crucial for your sales strategy, Freshsales is the better choice.

Email Tracking

With Freshsales, you can track email opens and clicks, providing valuable insights into customer engagement. This feature is essential for sales teams to tailor their follow-up strategies effectively. HoneyBook offers basic email communication tools but lacks the detailed tracking capabilities of Freshsales. If email tracking is a priority for your business, Freshsales is the superior option.

Automation

Freshsales excels in automation, allowing users to automate repetitive tasks and streamline workflows. This feature is ideal for businesses looking to increase efficiency and reduce manual work. HoneyBook offers automation for project management tasks, catering to creative professionals. If you're seeking comprehensive automation capabilities, Freshsales is the preferred choice.

Project Management

HoneyBook stands out in project management, offering tools to manage tasks, timelines, and client communication seamlessly. This feature is particularly beneficial for creative entrepreneurs who need to keep projects organized. Freshsales, while offering basic project management features, focuses more on CRM functionalities. If project management is a key requirement, HoneyBook is the better option.

Client Communication

HoneyBook excels in client communication, providing tools for seamless interaction with clients throughout the project lifecycle. This feature is essential for freelancers and creative professionals who rely on strong client relationships. Freshsales offers basic communication tools but focuses more on sales interactions. If client communication is a priority, HoneyBook is the superior choice.

Invoicing

HoneyBook offers robust invoicing features, allowing users to create and send invoices effortlessly. This feature is particularly useful for freelancers and small businesses that need to manage payments efficiently. Freshsales provides basic invoicing capabilities but focuses more on CRM functionalities. If invoicing is a critical aspect of your business, HoneyBook is the better option.

Pricing Comparison of Freshsales and HoneyBook

This overview of pricing plans and key features for Freshsales and HoneyBook will help you evaluate both platforms and determine which option best meets your requirements.

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Freshsales Pricing Plans

Free plan
For Small Teams
$0

per month

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Free plan includes:
  • Utilize built-in phone and live chat for seamless communication.
  • Access email templates to streamline customer interactions.
  • Increase productivity with essential CRM tools.
  • Designed for small teams of up to 3 users.
Growth
For Startups and SMBs
€9

per month per user

Try For Freeright_arrow
Growth includes:
  • Kanban View for Contacts, Accounts, and Deals.
  • Built-in Chat, Email, & Phone for seamless communication.
  • Custom Fields and Basic Workflows for tailored processes.
  • Contextual Collaboration with Slack for team efficiency.
Pro
For Mid-sized Businesses
€39

per month per user

Try For Freeright_arrow
Includes Growth, plus:
  • Contact Scoring and Sales Emails by Freddy AI.
  • Custom Sales Activities and Auto-assignment Rules.
  • Territory Management and Multiple Sales Pipelines.
  • Advanced Workflows and Custom Reports for detailed insights.
Enterprise
For Large Enterprises
€59

per month per user

Try For Freeright_arrow
Includes Pro, plus:
  • Field-level Permissions and Custom Modules.
  • Forecasting Insights and Workflows for Custom Modules.
  • Sandbox environment for testing and development.
  • Audit Logs for tracking changes and ensuring compliance.
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HoneyBook Pricing Plans

Starter
For Small Businesses
$16

per month

Try For Freeright_arrow
Starter includes:
  • Recurring and custom invoice schedules with online payments.
  • Interactive proposals and contracts for eSigning and payments.
  • Calendar sync to track sessions, meetings, and projects.
  • Access to all professional templates for clientflow stages.
Essentials
For Growing Businesses
$32

per month

Try For Freeright_arrow
Includes Starter, plus:
  • Automations for workflow with auto-sent files and messages.
  • QuickBooks Online integration for payment auto-sync.
  • Expense management to track project and overall expenses.
  • Profit and loss insights to calculate net profit or loss.
Premium
For Large Enterprises
$66

per month

Try For Freeright_arrow
Includes Essentials, plus:
  • Priority support with expedited email and chat assistance.
  • Multiple companies access with a single login.
  • Onboarding specialist for setup success in first 90 days.
  • Advanced reports for actionable team and client insights.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Freshsales or HoneyBook: Which One Matches Your Business Needs?

Choose Freshsales If You Need ...

  • Comprehensive CRM solution

    If you need a comprehensive CRM solution with advanced features like lead scoring and email tracking, Freshsales is the ideal choice. It's designed to streamline sales processes and enhance customer relationships, making it perfect for sales-driven businesses.

  • Scalable for growing businesses

    If your business is growing and you need a scalable CRM solution, Freshsales is the better option. Its robust features support business expansion, ensuring it can adapt to your changing needs as your business grows.

Choose HoneyBook If You Need ...

  • User-friendly for creatives

    If you're a creative professional looking for a user-friendly platform, HoneyBook is the perfect choice. Its intuitive interface and excellent project management tools make it accessible and efficient for managing your creative projects.

  • Robust invoicing features

    If invoicing is a critical aspect of your business, HoneyBook is the better option. Its robust invoicing features allow you to create and send invoices effortlessly, making it ideal for freelancers and small businesses.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.