DoneDone Pricing & Plans (2024 Guide)
DoneDone simplifies project management with intuitive issue tracking and customer support. Its user-friendly interface and seamless collaboration make it a valuable tool for teams aiming to enhance productivity and streamline workflows.
- Intuitive and easy to use.
- Seamless team collaboration features.
- Effective customer support tools.
- Limited advanced customization options.
- May lack some niche features.
Free plan?
YesStarting price
$5 per month per userWhat is DoneDone?
How Much Does DoneDone Cost?
DoneDone offers a variety of pricing plans to cater to different business needs, from small teams to larger enterprises. Below is a detailed breakdown of DoneDone’s plans, highlighting their key features and benefits for various team sizes and requirements.
DoneDone Pricing Plans
- Unlimited Projects to manage multiple tasks efficiently.
- Custom Workflows to tailor processes to your needs.
- Workflow Jobs Automation for streamlined task management.
- Project, Task & Team Reporting for insightful analytics.
- Unlimited Mailboxes for handling multiple customer queries.
- Customer Ticket Portal for efficient ticket management.
- Mailbox & Conversation Reporting for detailed insights.
- Saved Replies and Auto-Responder for quick responses.
DoneDone Pricing Plans in Detail
Collaborate
The Collaborate plan is designed to provide comprehensive project management tools, including access to DoneDone Projects for bug, issue, and task tracking. It offers unlimited projects, custom workflows, and workflow jobs automation to streamline processes. With project, task, and team reporting, users gain valuable insights into their operations, making it an ideal choice for small businesses looking to enhance productivity and efficiency.
Outreach
The Outreach plan builds on the Collaborate plan by adding robust customer support features. It includes access to DoneDone Mailboxes, allowing for efficient management of customer support and feedback. With unlimited mailboxes, a customer ticket portal, and detailed mailbox and conversation reporting, this plan is perfect for large enterprises seeking to improve customer service. Additional features like saved replies and auto-responder enhance response times and customer satisfaction.
Top DoneDone Features
Issue Tracking
When I first used DoneDone, the issue tracking feature stood out as a game-changer. It allows you to easily log, track, and resolve issues, ensuring nothing falls through the cracks. This feature benefits you by providing a clear overview of project progress and outstanding tasks, making it easier to prioritize and allocate resources effectively. With DoneDone, you can say goodbye to the chaos of managing issues manually.
Customer Support
DoneDone's customer support feature is something I found incredibly useful. It centralizes all customer interactions, allowing you to respond promptly and efficiently. This feature benefits you by improving customer satisfaction and loyalty, as it ensures that all queries are addressed in a timely manner. With DoneDone, you can enhance your customer service without the need for additional tools.
Task Management
I was impressed by DoneDone's task management capabilities. It allows you to create, assign, and track tasks effortlessly, ensuring that everyone is on the same page. This feature benefits you by enhancing team productivity and accountability, as it provides a clear roadmap of what needs to be done and by whom. DoneDone makes task management a breeze, even for the busiest teams.
Who Is DoneDone Best For?
DoneDone is perfect for small to medium-sized businesses seeking to streamline their project management and customer support processes. With its intuitive interface and robust collaboration features, DoneDone helps teams enhance productivity and communication, making it an ideal choice for businesses looking to improve efficiency without overcomplicating their workflows.
- Best for small teams needing simplicity.
DoneDone is ideal for small teams that require a straightforward and efficient tool for managing tasks and customer support. Its simplicity ensures that team members can quickly adapt and focus on their core responsibilities without being overwhelmed by complex features.
- Great for customer-focused businesses.
For businesses that prioritize customer satisfaction, DoneDone offers robust support features that streamline communication and issue resolution. Its user-friendly interface ensures that customer queries are handled efficiently, enhancing overall customer experience.
- Perfect for teams needing collaboration.
DoneDone excels in environments where team collaboration is key. Its seamless integration of task management and communication tools ensures that team members stay connected and informed, making it a great choice for collaborative projects.
Frequently Asked Questions
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Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
