Document360 Pricing & Plans (2024 Guide)
Document360 empowers teams to create and manage knowledge bases with ease. Its intuitive interface and robust features make it a top choice for businesses looking to enhance documentation and collaboration effortlessly.
- User-friendly interface for all users.
- Comprehensive documentation features included.
- Excellent customer support available.
- Limited integrations with other tools.
- Advanced features can be costly.
Free plan?
YesStarting price
$199 per project/monthWhat is Document360?
How Much Does Document360 Cost?
Document360 offers a variety of pricing plans to cater to different business needs, from startups to large enterprises. Below is a detailed breakdown of Document360’s plans, highlighting their key features and benefits for various business requirements.
Document360 Pricing Plans
- Access for 1000 private readers and 5 editors.
- SEO optimized homepage builder for better visibility.
- Standard support to assist with any queries.
- Single workspace for streamlined management.
- API documentation and AI writer suite.
- Advanced customization options for flexibility.
- Import from Word and export to PDF capabilities.
- 24/5 support for continuous assistance.
- AI search suite with 2000 credits for efficient search.
- Advanced analytics for data-driven decisions.
- Public API access for integration flexibility.
- Onboarding with dedicated CSM for personalized support.
- Unlimited articles for extensive documentation.
- Sandbox environment for safe testing.
- Complete AI suite for comprehensive automation.
- 24/5 priority support for urgent needs.
Add-ons
Document360 Pricing Plans in Detail
Free
The Free plan is perfect for small teams and solo users who need a basic knowledge base solution. It offers a public and private knowledge base with 250 articles, access for 1000 private readers, and 5 editors. The plan includes a SEO optimized homepage builder and standard support, making it a great starting point for those new to knowledge management.
Professional
The Professional plan is ideal for growing teams that require robust documentation tools. It includes all features of the Free plan, plus a custom domain, API documentation, and an AI writer suite. With advanced customization options, import/export capabilities, and 24/5 support, this plan is designed to enhance productivity and streamline documentation processes.
Business
The Business plan offers comprehensive solutions for mid-sized businesses. Building on the Professional plan, it adds a knowledge base widget, AI search suite with 2000 credits, and advanced analytics. Public API access and onboarding with a dedicated CSM ensure seamless integration and personalized support, making it a powerful choice for businesses looking to scale.
Enterprise
The Enterprise plan is tailored for large organizations with complex needs. It includes all features of the Business plan, plus multiple SSO/JWT, unlimited articles, and a sandbox environment. The complete AI suite and 24/5 priority support provide unmatched automation and assistance, making it the ultimate solution for enterprises seeking comprehensive knowledge management.
Top Document360 Features
Version Control
Imagine having the ability to track every change made to your documents. With version control, you can easily revert to previous versions if needed, ensuring that your team always has access to the most accurate information. I found this feature incredibly useful when managing multiple contributors, as it allowed us to maintain consistency and avoid any confusion.
Customizable Templates
Creating a consistent look and feel for your documentation is crucial, and customizable templates make this a breeze. You can tailor the templates to match your brand's style, ensuring a professional appearance. I loved how easy it was to set up and modify templates, saving time and effort while maintaining a cohesive design across all documents.
Analytics and Reporting
Understanding how your documentation is being used is vital for continuous improvement. With analytics and reporting, you can gain insights into user behavior, identify popular topics, and pinpoint areas that need enhancement. This feature helped me make data-driven decisions, ultimately improving the overall quality and effectiveness of our knowledge base.
Collaboration Tools
Working together seamlessly is essential for any team, and Document360's collaboration tools make it possible. You can assign tasks, leave comments, and track progress, all within the platform. I appreciated how these tools facilitated communication and ensured everyone was on the same page, leading to more efficient and productive teamwork.
Search Functionality
Finding the right information quickly is crucial, and Document360's search functionality excels in this area. With advanced search options and filters, you can locate specific documents or topics in seconds. I found this feature particularly helpful when dealing with a large volume of content, as it saved time and reduced frustration.
Security and Access Control
Protecting sensitive information is a top priority, and Document360's security and access control features provide peace of mind. You can set permissions for different users, ensuring that only authorized personnel have access to certain documents. This feature gave me confidence in the security of our knowledge base, knowing that our data was safe and secure.
Multilingual Support
Reaching a global audience is easier with multilingual support. Document360 allows you to create and manage content in multiple languages, catering to diverse user bases. I found this feature invaluable when expanding our reach, as it enabled us to provide localized content and improve user experience for international customers.
Integration Capabilities
Connecting with other tools is essential for a seamless workflow, and Document360's integration capabilities make it possible. You can integrate with popular platforms like Slack and Microsoft Teams, enhancing collaboration and productivity. I appreciated how these integrations streamlined our processes, allowing us to work more efficiently and effectively.
Content Feedback
Gathering feedback on your documentation is crucial for improvement, and Document360's content feedback feature makes it easy. Users can leave comments and suggestions, providing valuable insights into areas that need enhancement. I found this feature incredibly helpful in refining our content, ensuring it met the needs and expectations of our audience.
Mobile Accessibility
Accessing documentation on the go is a must, and Document360's mobile accessibility ensures you can do just that. Whether you're using a smartphone or tablet, you can view and edit documents anytime, anywhere. I loved the convenience this feature offered, allowing me to stay productive even when away from my desk.
User Management
Managing users and permissions is straightforward with Document360's user management feature. You can easily add or remove users, assign roles, and set access levels, ensuring that everyone has the appropriate permissions. I found this feature particularly useful for maintaining control over our knowledge base, keeping it organized and secure.
Content Import and Export
Transferring content in and out of Document360 is a breeze with its import and export capabilities. You can easily migrate existing documents or export content for use in other platforms. I appreciated how this feature simplified the process, saving time and effort when managing large volumes of information.
Who Is Document360 Best For?
Document360 is perfect for medium to large enterprises seeking to streamline their knowledge management processes. With features like version control, analytics, and customizable templates, it enhances team collaboration and customer support, making it an ideal choice for businesses aiming to improve their documentation efficiency.
- Ideal for growing companies.
Document360 is a great fit for companies experiencing growth and needing scalable knowledge management solutions. Its robust features, such as version control and analytics, support expanding teams in maintaining organized and accessible documentation, ensuring seamless knowledge sharing across departments.
- Perfect for budget-conscious teams.
For teams looking to optimize their knowledge management without overspending, Document360 offers cost-effective plans with essential features. Its user-friendly interface and comprehensive documentation tools make it an excellent choice for businesses aiming to enhance productivity while keeping costs in check.
- Great for small to medium businesses.
Document360 is designed to meet the needs of small to medium businesses by providing a centralized platform for knowledge management. Its intuitive interface and customizable templates make it easy for teams to create and maintain documentation, improving collaboration and customer support.
Frequently Asked Questions
What pricing plans does Document360 offer?
Is there a free trial available for Document360?
Can I upgrade or downgrade my Document360 plan?
Are there any discounts available for Document360?
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Is there a setup fee for Document360?
Does Document360 offer any customization options?
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Can Document360 integrate with other tools?
What support options are available for Document360 users?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
