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Copper CRM vs Ontraport (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Copper CRM

Copper CRM offers seamless integration with Google Workspace, making it a user-friendly choice for managing customer relationships. Its strong lead management features enhance sales processes and drive business growth.

  • Seamless Google Workspace integration.
  • User-friendly interface.
  • Strong lead management features.
  • Limited e-commerce capabilities.
  • Basic email marketing features.

Free plan?

Yes

Starting price

$9 per seat, per month
Good Value For Price
4.1

0

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Ontraport

Ontraport provides comprehensive business automation, combining CRM, email marketing, and e-commerce. Its advanced features streamline operations and improve marketing results, making it ideal for growing businesses.

  • Comprehensive business automation.
  • Advanced email marketing features.
  • Strong e-commerce integration.
  • Steeper learning curve.
  • Complex interface for beginners.

Free plan?

Yes

Starting price

$24 per month

What is Copper CRM?

Copper CRM is a customer relationship management tool designed to integrate seamlessly with Google Workspace. It helps businesses manage leads, track customer interactions, and automate workflows, making it easier to maintain relationships and close deals. With its intuitive interface, Copper CRM simplifies the process of managing customer data, allowing users to focus on building strong connections and driving sales growth.

What is Ontraport?

Ontraport is a comprehensive business automation platform that combines CRM, email marketing, and e-commerce functionalities. It helps businesses streamline their operations by automating repetitive tasks, managing customer relationships, and optimizing marketing campaigns. Ontraport's robust features enable users to create personalized customer journeys, track performance metrics, and scale their businesses efficiently.

Pros and Cons of Copper CRM vs Ontraport

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Pros & Cons of Copper CRM

Seamless Google Workspace integration
  • Copper CRM integrates effortlessly with Google Workspace, allowing users to manage emails, contacts, and calendars within a single platform. This integration streamlines workflows and enhances productivity for businesses heavily reliant on Google tools.
User-friendly interface
  • Copper CRM's intuitive interface makes it easy for users to navigate and manage customer relationships. Its simplicity reduces the learning curve, enabling teams to quickly adopt the tool and focus on building strong customer connections.
Strong lead management features
  • Copper CRM offers robust lead management capabilities, allowing users to track and nurture leads effectively. Its features help businesses streamline their sales processes and improve conversion rates, making it a valuable tool for sales teams.
Limited e-commerce capabilities
  • Copper CRM lacks advanced e-commerce features, making it less suitable for businesses with significant online sales operations. Users seeking comprehensive e-commerce integration may need to look for additional tools to complement Copper CRM.
Basic email marketing features
  • Copper CRM's email marketing capabilities are limited compared to dedicated email marketing platforms. Businesses with complex email marketing needs may find Copper CRM's features insufficient and may need to integrate with other tools for advanced functionality.
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Pros & Cons of Ontraport

Comprehensive business automation
  • Ontraport offers a wide range of automation features, allowing businesses to streamline operations and improve efficiency. Its all-in-one platform combines CRM, email marketing, and e-commerce, making it a powerful tool for business growth.
Advanced email marketing features
  • Ontraport excels in email marketing, offering features like automation, segmentation, and personalization. These capabilities enable businesses to create targeted campaigns and improve engagement with their audience, driving better marketing results.
Strong e-commerce integration
  • Ontraport provides robust e-commerce integration, including shopping cart and payment processing features. This makes it an ideal choice for businesses looking to manage their online sales operations within a single platform.
Steeper learning curve
  • Ontraport's extensive features can be overwhelming for new users, requiring time and effort to master. Businesses may need to invest in training to fully leverage Ontraport's capabilities, which can be a barrier for some teams.
Complex interface for beginners
  • Ontraport's interface can be complex for beginners, making it challenging to navigate and use effectively. Users with limited technical expertise may find it difficult to get started, potentially slowing down the adoption process.

Copper CRM vs Ontraport: At A Glance

Decision FactorCopper CRMOntraport
Value to Price
Good4.2
Good4.0
Ease of Use
Excellent4.5
Good4.2
Functionality
Excellent4.3
Excellent4.4
Scalability
Good4.1
Excellent4.3
Integrations
Excellent4.4
Good4.2
Customer Support
Good4.0
Good4.1
Security
Excellent4.3
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Copper CRM offers a competitive value for its price, especially for businesses heavily using Google Workspace. Its seamless integration and automation features justify the cost. Ontraport, while slightly more expensive, provides a broader range of functionalities, making it ideal for businesses seeking an all-in-one solution. If you prioritize Google Workspace integration, Copper CRM is the better choice.

Ease of Use

Copper CRM is known for its user-friendly interface, making it easy for teams to adopt and use effectively. Ontraport, while feature-rich, has a steeper learning curve due to its extensive capabilities. If you need a straightforward CRM with minimal training, Copper CRM is the way to go.

Functionality

Ontraport excels in functionality, offering a wide array of features including CRM, email marketing, and e-commerce. Copper CRM, while focused on CRM, provides robust features for managing customer relationships. If you need a comprehensive business automation tool, Ontraport is the superior option.

Scalability

Both Copper CRM and Ontraport offer scalable solutions, but Ontraport's extensive features make it more suitable for growing businesses. Copper CRM is ideal for small to medium-sized businesses looking for a CRM that grows with them. If scalability is a priority, Ontraport is the better choice.

Integrations

Copper CRM integrates seamlessly with Google Workspace, making it a top choice for businesses using these tools. Ontraport offers a wide range of integrations, but its strength lies in its all-in-one platform. If Google Workspace integration is crucial, Copper CRM is the better option.

Customer Support

Ontraport provides excellent customer support, with various resources and responsive service. Copper CRM also offers good support, but Ontraport's comprehensive resources give it an edge. If customer support is a deciding factor, Ontraport is the better choice.

Security

Both Copper CRM and Ontraport prioritize security, offering robust measures to protect customer data. Copper CRM's integration with Google Workspace adds an extra layer of security. If security is a top concern, both tools are reliable, but Copper CRM's Google integration offers added peace of mind.

Overall Rating

Copper CRM and Ontraport both offer strong solutions, but Copper CRM's seamless integration with Google Workspace and user-friendly interface give it a slight edge. Ontraport's comprehensive features make it ideal for businesses seeking an all-in-one platform. Choose Copper CRM for ease of use and Google integration, or Ontraport for extensive functionality.

Copper CRM vs Ontraport: A Detailed Breakdown of Key Features

FeaturesCopper CRMOntraport
Lead Management
Excellent4.5
Excellent4.3
Email Marketing
Good4.0
Excellent4.5
Workflow Automation
Excellent4.3
Excellent4.4
Reporting and Analytics
Good4.2
Excellent4.3
Contact Management
Excellent4.4
Good4.2
E-commerce Integration
Good3.8
Excellent4.5

Lead Management

Copper CRM excels in lead management with its intuitive interface and seamless integration with Google Workspace, making it easy to track and manage leads. Ontraport also offers robust lead management features, but its complexity can be overwhelming for new users. If you value simplicity and Google integration, Copper CRM is the better choice.

Email Marketing

Ontraport shines in email marketing, offering advanced features like automation and segmentation. Copper CRM provides basic email marketing capabilities, but it lacks the depth of Ontraport. If email marketing is a priority, Ontraport is the superior option.

Workflow Automation

Both Copper CRM and Ontraport offer strong workflow automation features. Copper CRM's integration with Google Workspace enhances its automation capabilities, while Ontraport provides more advanced options for complex workflows. If you need advanced automation, Ontraport is the better choice.

Reporting and Analytics

Ontraport offers comprehensive reporting and analytics, allowing users to track performance metrics and optimize strategies. Copper CRM provides solid reporting features, but they are not as extensive as Ontraport's. If detailed analytics are important, Ontraport is the better option.

Contact Management

Copper CRM offers excellent contact management, with seamless integration with Google Workspace for easy access to contact information. Ontraport also provides strong contact management features, but its interface can be more complex. If you prefer simplicity, Copper CRM is the better choice.

E-commerce Integration

Ontraport excels in e-commerce integration, offering features like shopping cart and payment processing. Copper CRM lacks these capabilities, making it less suitable for e-commerce businesses. If e-commerce is a priority, Ontraport is the superior option.

Pricing Comparison of Copper CRM and Ontraport

We’ve compiled the pricing tables and highlighted the key features of both Copper CRM and Ontraport to aid in your decision-making process. Let’s explore what each platform has to offer.

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Copper CRM Pricing Plans

Starter
For Small Businesses
$9

per seat, per month

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Starter includes:
  • Google Workspace integration for seamless workflow.
  • Tasks and activity feed to keep track of your tasks.
  • Forms to collect and manage data efficiently.
  • Zapier integration to connect with other apps.
Basic
For Mid-Sized Businesses
$23

per seat, per month

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Includes Starter, plus:
  • Task automation to streamline your processes.
  • Pipelines for better deal management.
  • Project management tools for efficient project handling.
  • Contact enrichment to enhance your contact data.
Professional
For Large Enterprises
$59

per seat, per month

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Includes Basic, plus:
  • Workflow automation to enhance productivity.
  • Bulk email capabilities for mass communication.
  • Advanced reporting for in-depth insights.
  • Integrations with various tools for extended functionality.
Business
For Enterprises
$99

per seat, per month

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Includes Professional, plus:
  • Email series for automated customer engagement.
  • Custom reports for tailored analytics.
  • Multi-currency support for global operations.
  • Premium support for dedicated assistance.
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Ontraport Pricing Plans

Basic
For Small Businesses
$24

per month

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Basic includes:
  • Web forms and pages to capture leads effectively.
  • Scalable platform designed for business growth.
  • Drag-and-drop marketing automation for ease of use.
  • Unlimited email sending to reach a wider audience.
Plus
For Growing Businesses
$83

per month

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Includes Basic, plus:
  • Add payments and memberships for monetization.
  • Website personalization to enhance user experience.
  • 2-way SMS marketing for interactive communication.
  • Lead scoring to prioritize potential customers.
Pro
For Established Enterprises
$124

per month

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Includes Plus, plus:
  • Marketing tracking and testing for performance insights.
  • Partner programs to expand business reach.
  • User roles and permission management for security.
  • Custom contact and email limits for flexibility.
Enterprise
For Large Enterprises
$249

per month

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Includes Pro, plus:
  • Enterprise-grade security for data protection.
  • Private infrastructure available for dedicated resources.
  • 1-on-1 email deliverability consulting for optimal reach.
  • Quarterly account reviews for continuous improvement.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like ease of use, functionality, and integrations. By analyzing user reviews and testing features, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide an accurate final rating, helping you choose the best CRM solution.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Copper CRM or Ontraport: Which One Matches Your Business Needs?

Choose Copper CRM If You Need ...

  • Seamless Google Workspace integration

    If you are a business heavily reliant on Google Workspace, Copper CRM is the ideal choice. Its seamless integration allows you to manage emails, contacts, and calendars within a single platform, streamlining workflows and enhancing productivity.

  • User-friendly interface

    If you need a CRM with a user-friendly interface, Copper CRM is the better option. Its intuitive design makes it easy for teams to adopt and use effectively, reducing the learning curve and allowing you to focus on building strong customer relationships.

Choose Ontraport If You Need ...

  • Comprehensive business automation

    If you are looking for a comprehensive business automation platform, Ontraport is the superior choice. Its all-in-one solution combines CRM, email marketing, and e-commerce, allowing you to streamline operations and improve efficiency.

  • Advanced email marketing features

    If email marketing is a priority, Ontraport is the better option. Its advanced features, including automation and segmentation, enable you to create targeted campaigns and improve engagement with your audience, driving better marketing results.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.