Copper CRM vs Close (2024 Comparison)
Copper CRM offers seamless integration with Google Workspace, making it an ideal choice for businesses looking to streamline their workflows. Its user-friendly interface and strong contact management features enhance productivity.
- Seamless Google Workspace integration.
- User-friendly interface.
- Strong contact management.
- Limited advanced sales features.
- Less robust email automation.
Free plan?
YesStarting price
$9 per seat, per month
Close provides advanced sales features and excellent customer support, making it a top choice for sales-driven teams. Its comprehensive reporting tools offer valuable insights into sales performance.
- Advanced sales features.
- Excellent customer support.
- Comprehensive reporting tools.
- Higher learning curve.
- Less integration with Google Workspace.
Free plan?
YesStarting price
$49 per month per userWhat is Copper CRM?
Copper CRM is a customer relationship management tool designed to integrate seamlessly with Google Workspace. It helps businesses manage leads, track customer interactions, and automate repetitive tasks, making it easier to focus on building relationships. With its intuitive interface, Copper CRM simplifies the process of managing customer data, ensuring that you can access important information quickly and efficiently. Whether you're a small business or a large enterprise, Copper CRM offers the tools you need to streamline your workflow and improve customer satisfaction.
What is Close?
Close is a powerful CRM software designed for sales teams to close more deals and increase productivity. It offers features like email automation, predictive dialing, and pipeline management, which help sales professionals manage their leads and contacts efficiently. Close is particularly beneficial for teams looking to enhance their sales processes and improve communication with clients. By providing a comprehensive view of the sales pipeline, Close enables users to make informed decisions and prioritize tasks effectively, ultimately leading to increased revenue and growth.
Pros and Cons of Copper CRM vs Close
Pros & Cons of Copper CRM
- Copper CRM integrates effortlessly with Google Workspace, allowing users to manage their CRM tasks directly from their Google apps. This integration streamlines workflows and enhances productivity for businesses already using Google's suite of tools.
- Copper CRM offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels. This user-friendly design ensures that businesses can quickly adopt the CRM and start managing their customer relationships effectively.
- Copper CRM excels in contact management, providing users with a comprehensive view of their contacts and interactions. This feature is particularly beneficial for businesses looking to maintain strong customer relationships and improve communication.
- While Copper CRM offers essential CRM features, it lacks some of the advanced sales tools found in other CRMs. This limitation may be a drawback for sales-driven teams looking for more specialized features to enhance their sales processes.
- Copper CRM's email automation features are not as advanced as those offered by some competitors. This limitation may be a concern for businesses looking to automate their email communications and improve sales productivity.
Pros & Cons of Close
- Close offers a range of advanced sales features, including predictive dialing and email automation, designed to enhance sales productivity. These tools are particularly beneficial for sales teams looking to streamline their processes and close more deals.
- Close provides top-notch customer support, with responsive service and a wealth of resources to help users get the most out of the software. This support is especially valuable for sales teams looking to maximize their CRM investment.
- Close offers robust reporting and analytics tools that provide valuable insights into sales performance. These tools help sales teams make data-driven decisions and prioritize tasks effectively, ultimately leading to increased revenue and growth.
- Close's advanced features may require a steeper learning curve for new users. This complexity can be a challenge for teams looking for a quick and easy CRM solution, especially if they are not familiar with sales-specific tools.
- Close offers fewer integrations with Google Workspace compared to some competitors. This limitation may be a drawback for businesses that rely heavily on Google's suite of tools and are looking for a CRM that seamlessly integrates with their existing workflows.
Copper CRM vs Close: At A Glance
Value to Price
Copper CRM offers a competitive pricing structure that aligns well with its features, making it a cost-effective choice for businesses looking to integrate with Google Workspace. Close, on the other hand, provides a slightly higher value for money with its advanced sales features, making it ideal for sales-driven teams. If you're focused on maximizing sales efficiency, Close might be the better investment.
Ease of Use
Copper CRM is known for its user-friendly interface, especially for those familiar with Google products. It simplifies CRM tasks, making it accessible for users of all skill levels. Close also scores high in ease of use, with intuitive navigation and a clean interface. However, if you're looking for a tool that feels like an extension of Google Workspace, Copper CRM is the way to go.
Functionality
Close excels in functionality with its robust sales features, including predictive dialing and email automation, which are designed to boost sales productivity. Copper CRM, while functional, focuses more on managing customer relationships and integrating with Google Workspace. If your primary goal is to enhance sales processes, Close offers more specialized tools.
Scalability
Both Copper CRM and Close offer scalable solutions, but Close has a slight edge with its ability to handle larger sales teams and complex sales processes. Copper CRM is well-suited for businesses that are already using Google Workspace and need a CRM that can grow with them. If scalability in sales operations is your priority, Close is the better choice.
Integrations
Copper CRM shines in integrations, particularly with Google Workspace, making it a seamless addition for businesses using Google's suite of tools. Close also offers a range of integrations, but its strength lies in sales-specific tools. If your business relies heavily on Google Workspace, Copper CRM is the more integrated option.
Customer Support
Close offers excellent customer support, with responsive service and a wealth of resources to help users get the most out of the software. Copper CRM also provides solid support, but Close's focus on sales teams gives it an edge in this area. If top-notch support is crucial for your sales team, Close is the better option.
Security
Both Copper CRM and Close prioritize security, offering robust measures to protect customer data. Copper CRM benefits from Google's security infrastructure, while Close provides comprehensive security features tailored to sales data. If you're looking for a CRM with strong security backed by Google, Copper CRM is a reliable choice.
Overall Rating
Close edges out Copper CRM with a slightly higher overall rating, thanks to its advanced sales features and excellent customer support. Copper CRM remains a strong contender, especially for businesses deeply integrated with Google Workspace. If sales efficiency is your top priority, Close is the superior option.
Copper CRM vs Close: A Detailed Breakdown of Key Features
Email Automation
Copper CRM offers email automation that integrates seamlessly with Google Workspace, making it easy to manage communications directly from your inbox. Close, however, takes email automation to the next level with advanced features like email sequences and templates, designed to enhance sales productivity. If you're looking for a CRM that offers more robust email automation for sales, Close is the better choice.
Pipeline Management
Close excels in pipeline management with its intuitive interface and powerful tools that allow sales teams to track deals and prioritize tasks effectively. Copper CRM also offers pipeline management, but its focus is more on integrating with Google Workspace. If your primary goal is to streamline sales processes, Close provides more specialized tools for pipeline management.
Lead Tracking
Both Copper CRM and Close offer excellent lead tracking capabilities, but Close stands out with its ability to automate lead scoring and follow-ups, making it easier for sales teams to focus on high-priority leads. Copper CRM provides a more straightforward approach, ideal for businesses that prefer simplicity. If advanced lead tracking is crucial for your sales strategy, Close is the superior option.
Contact Management
Copper CRM shines in contact management, especially for businesses using Google Workspace, as it allows for seamless integration and easy access to contact information. Close also offers robust contact management features, but its strength lies in sales-specific tools. If your business relies heavily on Google Workspace, Copper CRM is the more integrated option for contact management.
Reporting and Analytics
Close offers comprehensive reporting and analytics tools that provide valuable insights into sales performance, helping teams make data-driven decisions. Copper CRM also provides reporting features, but its focus is more on integrating with Google Workspace. If you're looking for a CRM with advanced analytics capabilities, Close is the better choice for sales-driven teams.
Mobile Access
Both Copper CRM and Close offer mobile access, allowing users to manage their CRM tasks on the go. Close provides a more streamlined mobile experience, with features designed to enhance sales productivity. Copper CRM offers a solid mobile app, particularly for businesses using Google Workspace. If mobile access is a priority for your sales team, Close offers a more optimized experience.
Pricing Comparison of Copper CRM and Close
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Copper CRM and Close. This comparison will highlight the best option for managing your customer relationships.
Copper CRM Pricing Plans
- Google Workspace integration for seamless workflow.
- Tasks and activity feed to keep track of your tasks.
- Forms to collect and manage data efficiently.
- Zapier integration to connect with other apps.
- Task automation to streamline your processes.
- Pipelines for better deal management.
- Project management tools for efficient project handling.
- Contact enrichment to enhance your contact data.
- Workflow automation to enhance productivity.
- Bulk email capabilities for mass communication.
- Advanced reporting for in-depth insights.
- Integrations with various tools for extended functionality.
- Email series for automated customer engagement.
- Custom reports for tailored analytics.
- Multi-currency support for global operations.
- Premium support for dedicated assistance.
Close Pricing Plans
- Built-in calling, texting, and email solutions for seamless communication.
- Centralized inbox view to prioritize tasks effectively.
- Pipeline reporting to monitor and manage deal funnels.
- Data import and export for easy data management.
- Create multiple pipeline views for better deal tracking.
- Launch custom activities to track unique sales steps.
- Store call recordings for up to 30 days.
- Enhanced collaboration tools for team efficiency.
- Predictive dialer for faster lead calling.
- Enhanced customization with custom objects and reports.
- Manage visibility settings to keep teams focused.
- Advanced collaboration tools for large teams.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and testing features, we ensure our recommendations fit your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
Copper CRM or Close: Which One Matches Your Business Needs?
Choose Copper CRM If You Need ...
- Seamless Google Workspace integration
If you are a business that relies heavily on Google Workspace and needs a CRM that integrates seamlessly with Google's suite of tools, Copper CRM is the ideal choice. Its integration capabilities enhance productivity and streamline workflows.
- User-friendly interface
If you are looking for a CRM with an intuitive and easy-to-navigate interface, Copper CRM is the perfect solution. Its user-friendly design ensures that your team can quickly adopt the CRM and start managing customer relationships effectively.
Choose Close If You Need ...
- Advanced sales features
If you are a sales-driven team looking for a CRM with advanced sales features, Close is the superior option. Its tools, such as predictive dialing and email automation, enhance sales productivity and help close more deals.
- Excellent customer support
If you value top-notch customer support and need a CRM provider that offers responsive service and a wealth of resources, Close is the better choice. Its support services help you maximize your CRM investment and achieve your sales goals.
Frequently Asked Questions
What are the key differences between Copper CRM and Close?
Which CRM is better for sales teams, Copper CRM or Close?
How does Copper CRM integrate with Google Workspace?
What are the pricing plans for Copper CRM and Close?
Which CRM offers better customer support, Copper CRM or Close?
How do Copper CRM and Close handle data security?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
