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Close vs Folk CRM (2025 Comparison)

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Author

Martin Lunendonk

Last Update

Jan 28, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Close

Close is a powerful CRM tool designed to help sales teams close more deals. With advanced email automation and predictive dialing, it boosts productivity and efficiency.

  • Advanced email automation features
  • Comprehensive reporting tools
  • Predictive dialing capabilities
  • Steep learning curve for beginners
  • Higher pricing for advanced features

Free plan?

Yes

Starting price

$49 per month per user
Good Value For Price
4.1

0

Folk CRM

Folk CRM is a versatile tool for managing contacts and interactions. Its user-friendly interface and strong collaboration tools make it ideal for enhancing customer engagement.

  • User-friendly interface
  • Affordable pricing
  • Strong collaboration tools
  • Limited advanced features
  • Fewer integrations available

Free plan?

Yes

Starting price

$20 per month per user

What is Close?

Close is a powerful CRM tool designed to help sales teams close more deals. It offers features like email automation, predictive dialing, and robust reporting, making it a comprehensive solution for managing customer relationships. With Close, you can streamline your sales process, improve communication, and gain valuable insights into your sales pipeline, ultimately boosting your team's productivity and efficiency.

What is Folk CRM?

Folk CRM is a versatile customer relationship management tool that helps businesses manage their contacts and interactions effectively. It offers features like contact management, task automation, and collaboration tools, making it ideal for teams looking to enhance their customer engagement. With Folk CRM, you can organize your contacts, automate repetitive tasks, and collaborate seamlessly, ensuring that your team stays on top of customer interactions and builds stronger relationships.

Pros and Cons of Close vs Folk CRM

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Pros & Cons of Close

Advanced email automation
  • Close offers advanced email automation features that allow you to streamline your communication with prospects and customers. Its automation capabilities are robust, enabling you to set up complex email sequences and follow-ups.
Comprehensive reporting tools
  • Close provides comprehensive reporting tools that give you valuable insights into your sales performance. Its reports are detailed and customizable, allowing you to track key metrics and make data-driven decisions.
Predictive dialing capabilities
  • Close's predictive dialing feature is a game-changer for sales teams, allowing them to make more calls in less time. This feature helps increase productivity and ensures that your team can reach more prospects efficiently.
Steep learning curve
  • Close may have a steep learning curve for beginners, as its advanced features require some time to master. However, once you get the hang of it, the benefits are worth the effort.
Higher pricing for advanced features
  • Close's advanced features come at a higher price point, which may not be suitable for smaller teams or businesses with limited budgets. Consider your budget before opting for these features.

Pros & Cons of Folk CRM

User-friendly interface
  • Folk CRM offers a user-friendly interface that is easy to navigate, making it accessible for users of all skill levels. Its simplicity ensures that teams can quickly adapt to the platform and start using its features effectively.
Affordable pricing
  • Folk CRM provides affordable pricing options, making it a cost-effective choice for smaller teams or startups. Its pricing plans offer great value for the features it provides.
Strong collaboration tools
  • Folk CRM shines in collaboration tools, providing features that facilitate teamwork and communication. Its collaboration features are designed to enhance team productivity and ensure seamless communication.
Limited advanced features
  • Folk CRM may have limited advanced features compared to other CRM solutions. If you require advanced functionalities, you may need to explore other options.
Fewer integrations available
  • Folk CRM offers fewer integrations compared to other CRM tools, which may limit its compatibility with other business applications. Consider your integration needs before choosing this tool.

Close vs Folk CRM: At A Glance

Decision FactorCloseFolk CRM
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Good4.1
Good4.0
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Close vs Folk CRM: A Detailed Breakdown of Key Features

FeaturesCloseFolk CRM
Email Automation
Excellent4.5
Good4.2
Predictive Dialing
Excellent4.4
Good4.0
Reporting
Excellent4.3
Good4.1
Contact Management
Good4.2
Excellent4.3
Task Automation
Excellent4.3
Good4.2
Collaboration Tools
Good4.2
Excellent4.3

Email Automation

Close offers advanced email automation features that allow you to streamline your communication with prospects and customers. Its automation capabilities are robust, enabling you to set up complex email sequences and follow-ups. Folk CRM also provides email automation, but its features may not be as advanced as Close. If you need a CRM with powerful email automation, Close is the better choice.

Predictive Dialing

Close's predictive dialing feature is a game-changer for sales teams, allowing them to make more calls in less time. This feature helps increase productivity and ensures that your team can reach more prospects efficiently. Folk CRM does not offer predictive dialing, making Close the clear winner if this feature is important to your sales process.

Reporting

Close provides comprehensive reporting tools that give you valuable insights into your sales performance. Its reports are detailed and customizable, allowing you to track key metrics and make data-driven decisions. Folk CRM also offers reporting features, but they may not be as in-depth as Close. If you require detailed reporting, Close is the better option.

Contact Management

Both Close and Folk CRM excel in contact management, allowing you to organize and manage your contacts effectively. Close offers advanced features like contact segmentation and tagging, while Folk CRM provides a more straightforward approach. If you prefer a simple and intuitive contact management system, Folk CRM might be the better choice.

Task Automation

Close's task automation features help streamline your workflow by automating repetitive tasks. This allows your team to focus on more important activities, increasing overall productivity. Folk CRM also offers task automation, but its capabilities may not be as extensive as Close. If task automation is a priority, Close is the better option.

Collaboration Tools

Folk CRM shines in collaboration tools, providing features that facilitate teamwork and communication. Its collaboration features are designed to enhance team productivity and ensure seamless communication. Close also offers collaboration tools, but they may not be as comprehensive as Folk CRM. If collaboration is a key focus for your team, Folk CRM is the better choice.

Pricing Comparison of Close and Folk CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Close and Folk CRM. This comparison will highlight the best option for managing your customer relationships.

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Close Pricing Plans

Startup
For Small Businesses
$59

per month per user

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Startup includes:
  • Built-in calling, texting, and email solutions for seamless communication.
  • Centralized inbox view to prioritize tasks effectively.
  • Pipeline reporting to monitor and manage deal funnels.
  • Data import and export for easy data management.
Professional
For Growing Teams
$109

per month per user

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Includes Startup, plus:
  • Create multiple pipeline views for better deal tracking.
  • Launch custom activities to track unique sales steps.
  • Store call recordings for up to 30 days.
  • Enhanced collaboration tools for team efficiency.
Enterprise
For Large Enterprises
$149

per month per user

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Includes Professional, plus:
  • Predictive dialer for faster lead calling.
  • Enhanced customization with custom objects and reports.
  • Manage visibility settings to keep teams focused.
  • Advanced collaboration tools for large teams.

Folk CRM Pricing Plans

Standard
For Small Businesses
$20

per month per user

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Standard includes:
  • Send up to 2,000 emails per member each month.
  • Access to 500 enrichments per month for data insights.
  • Sync one email account per member for seamless communication.
  • Utilize 2,000 magic fields per month for data customization.
Premium
For Medium Businesses
$40

per month per user

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Includes Standard, plus:
  • Send up to 5,000 emails per member each month.
  • Access to 1,000 enrichments per month for enhanced data.
  • Sync up to five email accounts per member for flexibility.
  • Utilize 5,000 magic fields per month for advanced data use.
Custom
For Large Enterprises
$80

per month per user

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Includes Premium, plus:
  • Customizable email limits per member for flexibility.
  • Custom enrichments per month for personalized data insights.
  • Custom email domains for brand consistency.
  • Custom magic fields per month for unique data management.

Our Rating Methodology

We thoroughly test each CRM tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Close or Folk CRM: Which One Matches Your Business Needs?

Choose Close If You Need ...

  • Advanced email automation

    If you need a CRM with powerful email automation, Close is the better choice. Its advanced automation features allow you to streamline communication and set up complex email sequences, enhancing your sales process.

  • Predictive dialing capabilities

    If predictive dialing is important to your sales process, Close is the clear winner. Its predictive dialing feature helps increase productivity and ensures that your team can reach more prospects efficiently.

Choose Folk CRM If You Need ...

  • User-friendly interface

    If you prefer a simple and intuitive interface, Folk CRM might be the better choice. Its user-friendly design ensures that teams can quickly adapt to the platform and start using its features effectively.

  • Strong collaboration tools

    If collaboration is a key focus for your team, Folk CRM is the better choice. Its collaboration features are designed to enhance team productivity and ensure seamless communication.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.