Capsule CRM vs Streak (2024 Comparison)
Capsule CRM offers a comprehensive CRM solution with robust contact management and customization options. It's ideal for businesses looking to streamline their customer interactions and make data-driven decisions.
- Comprehensive contact management features.
- Highly customizable to fit business needs.
- Robust reporting capabilities.
- Limited email integration options.
- May require additional setup for integrations.
Free plan?
YesStarting price
$18 per month per user
Streak transforms your Gmail into a powerful CRM tool, offering seamless integration and efficient email tracking. It's perfect for businesses that rely heavily on email communication.
- Seamless integration with Gmail.
- User-friendly interface within email.
- Efficient email tracking features.
- Limited customization options.
- Basic reporting features.
Free plan?
YesStarting price
$15 per month per userWhat is Capsule CRM?
Capsule CRM is a robust customer relationship management tool designed to help businesses manage their customer interactions and sales pipeline effectively. It offers a user-friendly interface that allows you to track leads, manage contacts, and automate workflows, making it easier to stay organized and focused on growing your business. With Capsule CRM, you can customize your dashboard to fit your specific needs, ensuring that you have all the information you need at your fingertips. This tool is particularly beneficial for small to medium-sized businesses looking to streamline their sales processes and improve customer relationships.
What is Streak?
Streak is a unique CRM solution that integrates directly with Gmail, transforming your inbox into a powerful sales and customer management tool. It allows you to manage your sales pipeline, track customer interactions, and collaborate with your team without leaving your email. Streak's seamless integration with Google Workspace makes it an ideal choice for businesses that rely heavily on Gmail for communication. It helps you stay organized by categorizing emails, setting reminders, and automating repetitive tasks, ultimately enhancing productivity and efficiency in managing customer relationships.
Pros and Cons of Capsule CRM vs Streak
Pros & Cons of Capsule CRM
- Capsule CRM offers a robust contact management system that allows you to organize and track customer interactions effectively. This feature is particularly useful for businesses looking to maintain strong customer relationships.
- With Capsule CRM, you can tailor the software to fit your specific business needs. This level of customization ensures that you have all the tools you need to manage your customer relationships effectively.
- Capsule CRM provides detailed reporting features that allow you to generate comprehensive reports on sales performance, customer interactions, and more. This feature is essential for businesses looking to make data-driven decisions.
- While Capsule CRM offers email integration, it may require additional setup compared to other CRM solutions. This can be a drawback for businesses looking for seamless email integration.
- Integrating Capsule CRM with other business tools may require additional setup, which can be time-consuming for some users. This can be a disadvantage for businesses looking for a quick and easy setup process.
Pros & Cons of Streak
- Streak's integration with Gmail is its standout feature, allowing you to manage your CRM directly from your inbox. This seamless integration is ideal for businesses that rely heavily on Gmail for communication.
- Streak offers a user-friendly interface within Gmail, making it easy for users to navigate and manage their customer interactions. This feature is particularly beneficial for businesses looking for a simple and intuitive CRM solution.
- Streak provides efficient email tracking features, allowing you to monitor customer interactions and track email opens and responses. This feature is essential for businesses looking to improve their email communication.
- Streak offers limited customization options, primarily focused on email templates. This can be a drawback for businesses looking for a highly customizable CRM solution.
- Streak's reporting features are basic compared to other CRM solutions, which may not provide the in-depth insights some businesses require. This can be a disadvantage for businesses looking for comprehensive reporting capabilities.
Capsule CRM vs Streak: At A Glance
Value to Price
Capsule CRM offers a comprehensive set of features at a competitive price, making it a great value for small to medium-sized businesses. Its pricing structure is straightforward, allowing you to choose a plan that fits your budget without hidden costs. Streak, on the other hand, provides excellent value for businesses already using Gmail, as it integrates seamlessly without additional software costs. If you are looking for a cost-effective CRM solution with robust features, Capsule CRM might be the better choice.
Ease of Use
Capsule CRM is designed with simplicity in mind, offering an intuitive interface that makes it easy for users to navigate and manage their customer data. Streak, being integrated into Gmail, provides a familiar environment for users, reducing the learning curve significantly. If you prefer a CRM that integrates directly with your email and offers ease of use, Streak is the ideal choice.
Functionality
Capsule CRM provides a wide range of functionalities, including contact management, sales tracking, and task automation, making it a versatile tool for businesses. Streak focuses on enhancing email functionality, offering features like email tracking and pipeline management directly within Gmail. If you need a CRM with extensive functionalities beyond email, Capsule CRM is the better option.
Scalability
Capsule CRM is built to scale with your business, offering features that grow with your needs. It supports multiple users and offers customization options to fit your business processes. Streak, while scalable, is more suited for smaller teams or businesses heavily reliant on Gmail. If you anticipate significant growth and need a CRM that can scale accordingly, Capsule CRM is the preferred choice.
Integrations
Capsule CRM offers a variety of integrations with popular business tools, allowing you to connect your CRM with other software seamlessly. Streak's integration with Google Workspace is its standout feature, providing a seamless experience for Gmail users. If you rely on Google Workspace and need a CRM that integrates effortlessly, Streak is the better option.
Customer Support
Capsule CRM provides reliable customer support, with various resources available to help users get the most out of the software. Streak offers support primarily through email, which may not be as immediate as some users require. If having access to prompt and comprehensive customer support is crucial for you, Capsule CRM is the better choice.
Security
Capsule CRM prioritizes security, offering features like data encryption and regular backups to protect your customer information. Streak also provides security measures, but its reliance on Gmail means security is largely dependent on Google's infrastructure. If security is a top priority for your business, Capsule CRM offers more dedicated security features.
Overall Rating
Capsule CRM scores higher overall due to its comprehensive features, scalability, and strong customer support. Streak is a strong contender for businesses that rely on Gmail and need a CRM that integrates seamlessly with their existing tools. If you need a well-rounded CRM solution, Capsule CRM is the better choice.
Capsule CRM vs Streak: A Detailed Breakdown of Key Features
Contact Management
Capsule CRM excels in contact management, offering a comprehensive system to organize and track customer interactions. You can easily categorize contacts, add notes, and set reminders, ensuring you never miss a follow-up. Streak, while integrated with Gmail, offers basic contact management features, which may not be as robust as Capsule CRM. If you need a powerful contact management system, Capsule CRM is the better choice.
Sales Pipeline
Capsule CRM provides a visual sales pipeline that allows you to track deals and monitor progress at a glance. Its drag-and-drop interface makes it easy to move deals through different stages. Streak offers a similar pipeline feature within Gmail, but it may not be as visually intuitive as Capsule CRM. If you prefer a more visual approach to managing your sales pipeline, Capsule CRM is the ideal choice.
Task Automation
Capsule CRM offers task automation features that help streamline your workflow by automating repetitive tasks. You can set up triggers and actions to automate processes, saving you time and effort. Streak also offers automation features, but they are more focused on email-related tasks. If you need a CRM with broader task automation capabilities, Capsule CRM is the better option.
Email Integration
Streak's standout feature is its seamless integration with Gmail, allowing you to manage your CRM directly from your inbox. Capsule CRM also offers email integration, but it may require additional setup. If you rely heavily on Gmail and want a CRM that integrates effortlessly, Streak is the better choice.
Customization
Capsule CRM offers extensive customization options, allowing you to tailor the software to fit your business needs. You can customize fields, create custom reports, and set up personalized dashboards. Streak offers limited customization options, primarily focused on email templates. If customization is a priority for you, Capsule CRM is the preferred choice.
Reporting
Capsule CRM provides robust reporting features, allowing you to generate detailed reports on sales performance, customer interactions, and more. Streak offers basic reporting features, which may not be as comprehensive as Capsule CRM. If you need in-depth reporting capabilities, Capsule CRM is the better option.
Pricing Comparison of Capsule CRM and Streak
We’ve compiled the pricing tables and highlighted the key features of both Capsule CRM and Streak to aid in your decision-making process. Let’s explore what each platform has to offer.
Capsule CRM Pricing Plans
- Basic CRM functionalities to manage contacts efficiently.
- No cost involved, ideal for startups or freelancers.
- Simple and straightforward CRM solution.
- Easy transition from spreadsheets to CRM.
- Email templates to streamline communication.
- AI-powered email assistant for high-converting emails.
- Shared mailbox for team collaboration.
- Premium integrations with tools like Xero and Zendesk.
- Workflow automations for efficient sales processes.
- Advanced sales reporting for better insights.
- Multiple sales pipelines for diverse projects.
- Project management with kanban-style boards.
- Multiple project boards for complex project management.
- Contact enrichment for detailed contact profiles.
- Custom fields and tags for tailored CRM experience.
- Enhanced targeting with up-to-date contact information.
- Dedicated account manager for personalized support.
- Custom training for team onboarding.
- Ongoing priority support for immediate assistance.
- Manage pipelines and projects at scale.
Streak Pricing Plans
- 5000 boxes to manage your data efficiently.
- Mail merge capability with up to 800 emails per day.
- Link tracking to monitor email engagement.
- Unlimited contacts and organizations for comprehensive management.
- Shared pipelines to enhance team collaboration.
- Mail merge with up to 1500 emails per day.
- Google Workspace integrations for seamless workflow.
- Unlimited shared contacts with email history for team access.
- Automations and integrations to streamline processes.
- AI Co-Pilot for enhanced decision-making support.
- Archived users to maintain email history without extra cost.
- Priority support for quick issue resolution.
- Data validation to ensure data consistency and accuracy.
- Dedicated support for personalized assistance and onboarding.
- Advanced implementation for custom workflow solutions.
- Custom billing options for flexible payment terms.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and integrations. By analyzing user feedback and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you choose the best CRM solution.
Capsule CRM or Streak: Which One Matches Your Business Needs?
Choose Capsule CRM If You Need ...
- Comprehensive CRM solution
If you need a comprehensive CRM solution with robust contact management and customization options, Capsule CRM is the better choice. Its extensive features and scalability make it ideal for businesses looking to streamline their customer interactions and make data-driven decisions.
- Data-driven decision making
If you prioritize data-driven decision making and need a CRM with robust reporting capabilities, Capsule CRM is the preferred choice. Its detailed reporting features provide valuable insights into sales performance and customer interactions, helping you make informed business decisions.
Choose Streak If You Need ...
- Seamless Gmail integration
If you rely heavily on Gmail for communication and need a CRM that integrates seamlessly with your email, Streak is the ideal choice. Its integration with Gmail allows you to manage your CRM directly from your inbox, providing a familiar and user-friendly environment.
- Email-focused CRM
If you need a CRM that focuses on enhancing email functionality and offers efficient email tracking features, Streak is the better option. Its email tracking capabilities allow you to monitor customer interactions and improve your email communication, making it ideal for businesses that rely on email.
Frequently Asked Questions
What are the main differences between Capsule CRM and Streak?
Which CRM is better for small businesses?
How do the pricing plans of Capsule CRM and Streak compare?
Which CRM offers better customization options?
How do the reporting features of Capsule CRM and Streak compare?
Which CRM is better for email integration?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
