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Campaign Monitor vs iContact (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Campaign Monitor

Campaign Monitor offers advanced automation and comprehensive analytics, making it a powerful email marketing solution for businesses looking to enhance their marketing efforts and drive results.

  • Advanced automation features for seamless workflows.
  • Wide range of customizable email templates.
  • Comprehensive analytics for data-driven decisions.
  • Higher cost for advanced features.
  • Limited customer support on lower plans.

Free plan?

Yes

Starting price

$12 per month
Good Value For Price
4.1

0

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iContact

iContact provides affordable pricing and a user-friendly interface, making it an ideal email marketing solution for small businesses looking to connect with their audience effectively.

  • Affordable pricing for small businesses.
  • User-friendly interface for easy navigation.
  • Reliable customer support for quick assistance.
  • Limited advanced features compared to competitors.
  • Fewer integrations with third-party tools.

Free plan?

Yes

Starting price

$9 per month

What is Campaign Monitor?

Campaign Monitor is a powerful email marketing platform designed to help businesses create, send, and optimize their email campaigns. With its user-friendly interface and robust features, it allows users to design visually appealing emails, automate workflows, and track campaign performance. Whether you're a small business or a large enterprise, Campaign Monitor provides the tools you need to engage with your audience effectively and drive results.

What is iContact?

iContact is an intuitive email marketing solution that empowers businesses to connect with their audience through personalized email campaigns. It offers a range of features, including customizable templates, automation, and detailed analytics, making it easy for users to create impactful emails. iContact is ideal for businesses looking to enhance their marketing efforts and build strong customer relationships.

Pros and Cons of Campaign Monitor vs iContact

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Pros & Cons of Campaign Monitor

Advanced automation features
  • Campaign Monitor offers advanced automation features that allow you to create complex workflows with ease. This is ideal for businesses looking to streamline their email marketing efforts and improve efficiency.
Wide range of templates
  • With a wide range of customizable email templates, Campaign Monitor allows you to create visually stunning emails that reflect your brand's identity. This is perfect for businesses looking to stand out in their email marketing campaigns.
Comprehensive analytics
  • Campaign Monitor provides comprehensive analytics that give you insights into your email campaign performance. This allows you to make data-driven decisions and optimize your campaigns for maximum engagement.
Higher cost for advanced features
  • While Campaign Monitor offers a wide range of advanced features, these come at a higher cost. This may not be ideal for businesses with limited budgets looking for affordable email marketing solutions.
Limited customer support
  • Campaign Monitor offers limited customer support on lower plans, which may not be ideal for businesses that require quick assistance and support for their email marketing efforts.
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Pros & Cons of iContact

Affordable pricing
  • iContact offers affordable pricing plans that are ideal for small businesses looking to enhance their email marketing efforts without breaking the bank. This makes it a cost-effective solution for budget-conscious businesses.
User-friendly interface
  • With its user-friendly interface, iContact makes it easy for users to navigate and create impactful email campaigns. This is perfect for businesses looking for a straightforward and intuitive email marketing solution.
Reliable customer support
  • iContact provides reliable customer support, ensuring that users receive quick assistance and support for their email marketing efforts. This is ideal for businesses that require prompt and efficient support.
Limited advanced features
  • While iContact offers essential email marketing tools, it may lack some of the advanced features found in competitors like Campaign Monitor. This may not be ideal for businesses looking for a comprehensive set of tools.
Fewer integrations
  • iContact offers fewer integrations with third-party tools compared to competitors, which may limit its functionality for businesses looking to connect with other tools in their marketing stack.

Campaign Monitor vs iContact: At A Glance

Decision FactorCampaign MonitoriContact
Value to Price
Good4.2
Good4.0
Ease of Use
Excellent4.4
Excellent4.3
Functionality
Excellent4.5
Good4.2
Scalability
Excellent4.3
Good4.1
Integrations
Good4.2
Good4.0
Customer Support
Excellent4.3
Good4.2
Security
Excellent4.4
Excellent4.3
Overall Rating
Excellent4.3
Good4.1

Value to Price

Campaign Monitor offers a competitive pricing structure that aligns well with its robust feature set, making it a great value for businesses looking to maximize their email marketing efforts. iContact, while slightly more affordable, offers a solid range of features but may not provide the same level of advanced functionality as Campaign Monitor. If you're looking for a balance between cost and features, Campaign Monitor might be the better choice.

Ease of Use

Both Campaign Monitor and iContact are designed with user-friendliness in mind. Campaign Monitor's intuitive drag-and-drop editor makes it easy for users to create professional-looking emails without any coding knowledge. iContact also offers a straightforward interface, but some users may find Campaign Monitor's design tools more flexible and easier to navigate. If ease of use is a priority, Campaign Monitor could be the more suitable option.

Functionality

Campaign Monitor excels in functionality, offering a wide range of features such as advanced automation, A/B testing, and detailed analytics. iContact provides essential email marketing tools but may lack some of the advanced features found in Campaign Monitor. If you require a comprehensive set of tools to enhance your email marketing strategy, Campaign Monitor is likely the better choice.

Scalability

Campaign Monitor is designed to scale with your business, offering solutions for both small businesses and large enterprises. Its robust infrastructure ensures that it can handle growing email lists and complex campaigns. iContact is also scalable but may not offer the same level of support for larger businesses. If scalability is a key consideration, Campaign Monitor is the more reliable option.

Integrations

Campaign Monitor offers a wide range of integrations with popular third-party applications, making it easy to connect with other tools in your marketing stack. iContact also provides integrations, but the selection may not be as extensive as Campaign Monitor's. If seamless integration with other tools is important to you, Campaign Monitor is the better choice.

Customer Support

Both Campaign Monitor and iContact offer reliable customer support, but Campaign Monitor is known for its responsive and helpful support team. iContact provides good support as well, but some users may find Campaign Monitor's support to be more comprehensive. If customer support is a priority, Campaign Monitor might be the better option.

Security

Security is a top priority for both Campaign Monitor and iContact. Campaign Monitor offers robust security measures to protect user data, including encryption and regular security audits. iContact also provides strong security features, but Campaign Monitor's commitment to security may give it an edge. If security is a major concern, Campaign Monitor is the more secure choice.

Overall Rating

Overall, Campaign Monitor offers a comprehensive email marketing solution with a strong focus on functionality, ease of use, and customer support. iContact is a solid choice for businesses looking for an affordable and reliable email marketing tool, but it may not offer the same level of advanced features as Campaign Monitor. If you're looking for a well-rounded email marketing platform, Campaign Monitor is the better option.

Campaign Monitor vs iContact: A Detailed Breakdown of Key Features

FeaturesCampaign MonitoriContact
Email Templates
Excellent4.5
Good4.2
Automation
Excellent4.6
Excellent4.3
Analytics
Excellent4.4
Good4.1
A/B Testing
Excellent4.3
Good4.0
Segmentation
Excellent4.5
Good4.2
Mobile Optimization
Excellent4.4
Excellent4.3

Email Templates

Campaign Monitor offers a wide variety of customizable email templates that allow you to create visually stunning emails with ease. The drag-and-drop editor makes it simple to design emails that reflect your brand's identity. iContact also provides a range of templates, but they may not be as diverse or flexible as those offered by Campaign Monitor. If you value creative freedom and design flexibility, Campaign Monitor is the better choice.

Automation

With Campaign Monitor, you can automate your email marketing campaigns with ease, thanks to its advanced automation features. From welcome emails to abandoned cart reminders, the platform allows you to set up complex workflows effortlessly. iContact offers automation as well, but it may not be as comprehensive or intuitive as Campaign Monitor's. If automation is a key focus for your marketing strategy, Campaign Monitor is the superior option.

Analytics

Campaign Monitor provides detailed analytics that give you insights into your email campaign performance. You can track open rates, click-through rates, and more, allowing you to make data-driven decisions. iContact also offers analytics, but they may not be as in-depth or user-friendly as those provided by Campaign Monitor. If you rely heavily on analytics to optimize your campaigns, Campaign Monitor is the better choice.

A/B Testing

Campaign Monitor's A/B testing feature allows you to test different versions of your emails to see which performs better. This helps you optimize your campaigns for maximum engagement. iContact offers A/B testing as well, but it may not be as robust or easy to use as Campaign Monitor's. If A/B testing is an important part of your strategy, Campaign Monitor is the more effective option.

Segmentation

Campaign Monitor excels in segmentation, allowing you to target specific groups within your audience with personalized content. This helps increase engagement and conversion rates. iContact offers segmentation as well, but it may not be as advanced or intuitive as Campaign Monitor's. If segmentation is crucial to your marketing efforts, Campaign Monitor is the better choice.

Mobile Optimization

Campaign Monitor ensures that your emails look great on any device with its mobile optimization features. This is essential in today's mobile-first world. iContact also offers mobile optimization, but Campaign Monitor's tools may provide a more seamless experience. If mobile optimization is a priority, Campaign Monitor is the superior option.

Pricing Comparison of Campaign Monitor and iContact

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Campaign Monitor and iContact. This comparison will highlight the best option for your email marketing needs.

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Campaign Monitor Pricing Plans

Lite
For Small Businesses
$12

per month

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Lite includes:
  • Access to customizable template library for diverse campaigns.
  • Mobile optimization tools to ensure emails look great on any device.
  • Real-time reporting analytics to track campaign performance.
  • Signup forms to grow your email list effectively.
Essentials
For Frequent Senders
$29

per month

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Includes Lite, plus:
  • Advanced segmentation tools for targeted email campaigns.
  • A/B testing to optimize email performance and engagement.
  • Preference Center for subscribers to manage their preferences.
  • Worldview reporting for global campaign insights.
Premier
For Large Enterprises
$159

per month

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Includes Essentials, plus:
  • AI Writer for generating engaging email content effortlessly.
  • Automated emails with unlimited send volume for large campaigns.
  • Prebuilt Journeys to automate customer interactions.
  • Priority email support for faster resolution of issues.
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iContact Pricing Plans

Standard
For Small Businesses
$9

per month

Try For Freeright_arrow
Standard includes:
  • Drag and drop editor for intuitive email customization.
  • Landing page templates to enhance marketing campaigns.
  • Automations to streamline email marketing processes.
Premium
For Large Enterprises
$16

per month

Try For Freeright_arrow
Includes Standard, plus:
  • Social media posting to expand audience reach.
  • AI content assistant for enhanced content creation.
  • Advanced analytics for in-depth performance insights.
Custom
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Premium, plus:
  • Support for large contact lists to manage extensive databases.
  • Premium support for priority assistance and troubleshooting.
  • Creative assistance for tailored marketing strategies.

Our Rating Methodology

We thoroughly evaluate each email marketing tool, focusing on key factors such as functionality, ease of use, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Campaign Monitor or iContact: Which One Matches Your Business Needs?

Choose Campaign Monitor If You Need ...

  • Advanced automation features

    If you need a platform with advanced automation features to streamline your email marketing efforts, Campaign Monitor is the ideal choice. Its robust automation tools allow you to create complex workflows with ease, enhancing your marketing strategy.

  • Comprehensive analytics

    If you rely heavily on comprehensive analytics to optimize your email campaigns, Campaign Monitor is the better option. Its detailed analytics provide valuable insights into your campaign performance, allowing you to make data-driven decisions.

Choose iContact If You Need ...

  • Affordable pricing

    If you are a small business looking for affordable pricing without compromising on essential email marketing features, iContact is the ideal choice. Its cost-effective plans make it accessible for budget-conscious businesses.

  • User-friendly interface

    If you prefer a user-friendly interface that makes it easy to navigate and create impactful email campaigns, iContact is the better option. Its intuitive design ensures a straightforward and accessible email marketing experience.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.