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Zoho Survey vs Survio (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Zoho Survey

Zoho Survey offers a comprehensive suite of features, including advanced logic and robust data analysis tools, making it a versatile choice for businesses seeking a powerful survey solution.

  • Comprehensive feature set
  • Advanced logic capabilities
  • Robust data analysis tools
  • Steep learning curve
  • Longer response times for support

Free plan?

Yes

Starting price

Good Value For Price
4.1

0

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Survio

Survio provides an intuitive interface and responsive customer support, making it an excellent choice for users seeking a user-friendly and mobile-responsive survey tool.

  • User-friendly interface
  • Responsive customer support
  • Highly mobile responsive
  • Limited advanced features
  • Basic data analysis tools

Free plan?

Yes

Starting price

$14 per month

What is Zoho Survey?

Zoho Survey is a comprehensive online survey tool that allows users to create, distribute, and analyze surveys with ease. It offers a wide range of customizable templates and advanced features like skip logic and piping, making it ideal for businesses of all sizes. With Zoho Survey, you can gather valuable insights from your audience, helping you make informed decisions. Its integration with other Zoho products and third-party applications enhances its functionality, making it a versatile choice for professionals seeking a robust survey solution.

What is Survio?

Survio is an intuitive survey software designed to simplify the process of creating and analyzing surveys. It offers a user-friendly interface with a variety of templates and question types, making it accessible for users with varying levels of expertise. Survio helps businesses and individuals gather feedback efficiently, providing insights that drive decision-making. Its seamless integration with popular tools and platforms ensures that you can easily incorporate survey data into your existing workflows, making it a practical choice for those seeking a straightforward survey solution.

Pros and Cons of Zoho Survey vs Survio

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Pros & Cons of Zoho Survey

Comprehensive feature set
  • Zoho Survey offers a wide range of features, including customizable templates, advanced logic, and robust data analysis tools, making it a versatile choice for businesses of all sizes.
Advanced logic capabilities
  • With features like skip logic and piping, Zoho Survey allows you to create dynamic surveys that adapt to respondents' answers, providing a more personalized experience.
Robust data analysis tools
  • Zoho Survey's data analysis tools, including cross-tabulation and trend analysis, enable you to extract valuable insights from survey responses, helping you make informed decisions.
Steep learning curve
  • Zoho Survey's extensive feature set may require a bit of time to master, especially for users who are new to survey tools or have limited technical expertise.
Longer response times for support
  • While Zoho Survey offers solid customer support, users may experience longer response times compared to other tools, which can be a drawback for those needing immediate assistance.
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Pros & Cons of Survio

User-friendly interface
  • Survio's intuitive interface makes it easy for users of all skill levels to create and analyze surveys, reducing the learning curve and enhancing user experience.
Responsive customer support
  • Survio offers responsive customer support, ensuring that users receive timely assistance and guidance, which is particularly beneficial for those new to survey tools.
Highly mobile responsive
  • Survio's mobile-responsive design ensures that surveys are accessible and user-friendly on all devices, making it easy for respondents to complete surveys on the go.
Limited advanced features
  • While Survio offers essential survey features, it may lack some of the advanced capabilities found in other tools, making it less suitable for complex survey needs.
Basic data analysis tools
  • Survio's data analysis tools are basic and may not suffice for users requiring in-depth data exploration and insights, limiting its usefulness for detailed analysis.

Zoho Survey vs Survio: At A Glance

Decision FactorZoho SurveySurvio
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.4
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Excellent4.5
Good4.2
Customer Support
Good4.2
Excellent4.3
Security
Excellent4.3
Good4.1
Overall Rating
Excellent4.3
Good4.1

Value to Price

Value to Price is a critical dimension that evaluates the cost-effectiveness of a tool relative to its features and benefits. Zoho Survey offers a comprehensive suite of features at a competitive price, making it a great choice for businesses seeking value. Survio, while slightly more affordable, offers fewer advanced features, making it more suitable for smaller projects or individual use. If you're looking for a tool that offers more bang for your buck, Zoho Survey is the better option.

Ease of Use

Ease of Use assesses how user-friendly a tool is, considering the learning curve and interface design. Survio excels in this dimension with its intuitive interface, making it accessible for users of all skill levels. Zoho Survey, while feature-rich, may require a bit more time to master. If you prioritize a straightforward and easy-to-navigate tool, Survio is the better choice.

Functionality

Functionality measures the range and depth of features a tool offers. Zoho Survey stands out with its advanced features like skip logic and piping, catering to complex survey needs. Survio, while offering essential features, may not meet the demands of more intricate projects. If you need a tool with robust functionality, Zoho Survey is the superior option.

Scalability

Scalability evaluates a tool's ability to grow with your needs. Zoho Survey is designed to scale with businesses, offering integrations and features that support growth. Survio, while suitable for smaller projects, may not offer the same level of scalability. If you're planning for future growth, Zoho Survey is the better choice.

Integrations

Integrations assess how well a tool connects with other software and platforms. Zoho Survey offers extensive integration options, enhancing its versatility and functionality. Survio, while offering some integrations, may not match the breadth of Zoho Survey's offerings. If you need a tool that seamlessly integrates with your existing systems, Zoho Survey is the better option.

Customer Support

Customer Support evaluates the quality and availability of assistance provided by the tool's support team. Survio offers responsive support, ensuring users receive timely help. Zoho Survey also provides solid support, but users may experience longer response times. If immediate support is crucial for you, Survio is the better choice.

Security

Security measures the tool's ability to protect user data and ensure privacy. Zoho Survey offers robust security features, ensuring data protection and compliance with industry standards. Survio also provides secure data handling, but Zoho Survey's advanced security measures make it the better choice for those prioritizing data security.

Overall Rating

Overall Rating is a comprehensive assessment of the tool's performance across all dimensions. Zoho Survey scores higher due to its advanced features, scalability, and integrations, making it a strong choice for businesses. Survio, while slightly lower in overall rating, excels in ease of use and customer support, making it suitable for smaller projects or individual use.

Zoho Survey vs Survio: A Detailed Breakdown of Key Features

FeaturesZoho SurveySurvio
Customizable Templates
Excellent4.5
Excellent4.3
Advanced Logic
Excellent4.6
Good4.2
Data Analysis Tools
Excellent4.4
Good4.1
Mobile Responsiveness
Excellent4.3
Excellent4.4
Collaboration Features
Excellent4.5
Good4.2
Survey Distribution
Excellent4.4
Excellent4.3

Customizable Templates

When it comes to customizable templates, Zoho Survey offers a wide array of options that allow you to tailor your surveys to fit your brand's identity. I found it particularly useful when I needed to create a professional-looking survey quickly. Survio also provides a good selection of templates, but they are slightly less diverse. If you need a tool with more customization options, Zoho Survey is the better choice.

Advanced Logic

Advanced logic features are crucial for creating dynamic surveys that adapt to respondents' answers. Zoho Survey excels in this area with its skip logic and piping capabilities, which I found invaluable for complex surveys. Survio offers basic logic features, but they don't match the sophistication of Zoho Survey's offerings. If you require advanced logic for your surveys, Zoho Survey is the superior option.

Data Analysis Tools

Data analysis tools are essential for extracting insights from survey responses. Zoho Survey provides robust analysis features, including cross-tabulation and trend analysis, which I found extremely helpful for in-depth data exploration. Survio offers basic analysis tools, but they may not suffice for more detailed analysis needs. If you need comprehensive data analysis capabilities, Zoho Survey is the better choice.

Mobile Responsiveness

Mobile responsiveness ensures that surveys are accessible and user-friendly on all devices. Survio shines in this area with its highly responsive design, making it easy for respondents to complete surveys on their phones. Zoho Survey also offers mobile-friendly surveys, but Survio's design is slightly more polished. If mobile responsiveness is a priority, Survio is the better option.

Collaboration Features

Collaboration features facilitate teamwork and streamline the survey creation process. Zoho Survey offers excellent collaboration tools, allowing multiple users to work on surveys simultaneously, which I found beneficial for team projects. Survio provides basic collaboration features, but they may not be as comprehensive. If you need robust collaboration capabilities, Zoho Survey is the superior choice.

Survey Distribution

Survey distribution options determine how easily you can reach your audience. Zoho Survey offers a variety of distribution methods, including email, social media, and embedded links, which I found convenient for reaching a broad audience. Survio also provides multiple distribution options, but they are slightly less extensive. If you need versatile distribution methods, Zoho Survey is the better choice.

Pricing Comparison of Zoho Survey and Survio

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Zoho Survey and Survio. This comparison will highlight the best option for creating your surveys.

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Zoho Survey Pricing Plans

FREE
For Individuals
$0
Get Startedright_arrow
FREE includes:
  • Access to over 250 survey templates for quick setup.
  • Real-time responses to monitor survey results instantly.
  • Export surveys and reports as PDFs for easy sharing.
  • HTTPS encryption and password protection for security.
BASIC
For Small Businesses
$0
Try For Freeright_arrow
Includes FREE, plus:
  • Unlimited questions to gather detailed insights.
  • Eventbrite, Slack, Shopify, and Zendesk integrations.
  • Offline response collection for areas with no internet.
  • Sentiment analysis to categorize feedback emotions.
PLUS
For Medium Businesses
$0
Try For Freeright_arrow
Includes BASIC, plus:
  • Zoho Sheet integration for advanced data analysis.
  • SMS distribution for wider reach and engagement.
  • Customizable reports with trend analysis and filtering.
  • NPS, CSAT, and CES metrics for customer satisfaction.
PRO
For Large Enterprises
$0
Try For Freeright_arrow
Includes PLUS, plus:
  • Multilingual surveys to reach a global audience.
  • Piping logic for personalized survey experiences.
  • Tableau and Google Sheets integration for data analysis.
  • Custom script conditions for tailored survey actions.
ENTERPRISE
For Large Enterprises
$0
Try For Freeright_arrow
Includes PRO, plus:
  • User management for secure data access and control.
  • Department creation for organized data management.
  • Single sign-on for simplified user authentication.
  • Priority support and personalized training.
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Survio Pricing Plans

Mini
For Personal or Educational
$14

per month

Try For Freeright_arrow
Mini includes:
  • Collect up to 1800 responses per year.
  • Reports available in PDF format.
  • Raw data exports in XLSx format.
  • Yearly billing saves $49.
Standard
For Entrepreneurs and Institutions
$31

per month

Try For Freeright_arrow
Includes Mini, plus:
  • Collect up to 6000 responses per year.
  • Own logo in surveys for branding.
  • Reports in DOCx, PPTx, and XLSx formats.
  • Surveys without Survio ads.
PRO Business
For Large Enterprises
$77

per month

Try For Freeright_arrow
Includes Standard, plus:
  • Collect up to 24000 responses per year.
  • Instant surveys and automated reporting.
  • Integrations and priority support.
  • Yearly billing saves $900.
Custom
For Large Organizations
Contact sales
Request Pricingright_arrow
Includes PRO Business, plus:
  • Consolidated billing and great price per user.
  • Custom legal documents and contracts.
  • Dedicated Customer Success manager.
  • Region-specific data centers (EU/US).

Our Rating Methodology

We rigorously evaluate each survey tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations meet diverse needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Zoho Survey or Survio: Which One Matches Your Business Needs?

Choose Zoho Survey If You Need ...

  • Advanced survey features

    If you need a tool with advanced survey features like skip logic and robust data analysis, Zoho Survey is the better choice. Its comprehensive feature set makes it ideal for businesses seeking a powerful survey solution.

  • Scalable survey solution

    If you're planning for future growth and need a scalable survey solution, Zoho Survey is the superior option. Its extensive integrations and feature expansion capabilities support long-term use.

Choose Survio If You Need ...

  • User-friendly interface

    If you prioritize a user-friendly interface and ease of use, Survio is the better choice. Its intuitive design makes it accessible for users of all skill levels, reducing the learning curve.

  • Mobile-responsive surveys

    If mobile responsiveness is a priority, Survio is the superior option. Its highly responsive design ensures surveys are accessible and user-friendly on all devices, making it easy for respondents to complete surveys on the go.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.