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Workbooks Pricing & Plans (2024 Guide)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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4.5

0

Excellent Value For Price
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Workbooks

Workbooks offers a robust CRM solution with comprehensive features and flexible pricing. Its user-friendly interface makes it an excellent choice for businesses looking to enhance customer engagement and streamline operations efficiently.

  • Comprehensive CRM features included.
  • User-friendly interface and navigation.
  • Flexible pricing options available.
  • Limited third-party integrations.
  • Initial setup can be complex.

Free plan?

No

Starting price

$43 per month per user

What is Workbooks?

Workbooks is a CRM platform designed to enhance customer engagement and streamline business processes. It offers a comprehensive suite of tools for sales, marketing, and customer service, ensuring businesses can manage relationships effectively. With flexible pricing, Workbooks provides value by integrating essential features without unnecessary costs.

How Much Does Workbooks Cost?

Workbooks offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of Workbooks’ plans, highlighting their key features for various organizational requirements.

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Workbooks Pricing Plans

CRM Edition
For Small Businesses
$43

per month per user

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CRM Edition includes:
  • Create and send quotations seamlessly to streamline sales processes.
  • Market-leading customer support available by phone and online for assistance.
  • Office365 integration, including SharePoint connector for enhanced collaboration.
  • Perfect for users that want core CRM features and a 360° view of customers.
Business Edition
For Medium Enterprises
$88

per month per user

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Includes CRM Edition, plus:
  • Supplier Purchase Orders for efficient procurement and inventory management.
  • Contract Management to handle agreements and legal documents effectively.
  • Invoices & Credit Notes for accurate billing and financial management.
  • Ideal for CRM users who also need to facilitate orders, invoices, and contracts.
Events Edition
For Event Managers
$183

per month per user

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Includes Business Edition, plus:
  • Sell tickets and sponsorships to generate revenue from events.
  • Online event registration and management for seamless attendee experience.
  • On the day attendance check-in to ensure smooth event operations.
  • Integration with leading event platforms for enhanced event management.

Workbooks Pricing Plans in Detail

CRM Edition

The CRM Edition plan offers a comprehensive suite of tools to manage customer relationships effectively. It includes features like contact management, activity tracking, and pipeline management, along with the ability to create and send quotations. The plan also provides market-leading customer support and integrates seamlessly with Office365, making it ideal for businesses seeking core CRM functionalities and a holistic view of their customers.

Business Edition

The Business Edition plan builds on the CRM Edition by adding advanced features for managing sales orders, supplier purchase orders, and contracts. It also includes tools for handling invoices and credit notes, making it a perfect choice for businesses that require comprehensive CRM capabilities along with order and financial management. This plan is designed to streamline operations and enhance productivity for medium-sized enterprises.

Events Edition

The Events Edition plan is tailored for businesses that need to manage events efficiently. It includes all the features of the Business Edition, plus additional tools for publishing events on websites, selling tickets and sponsorships, and managing online registrations. The plan also offers on-the-day attendance check-in and integration with leading event platforms, providing a centralized solution for event management and ensuring successful event execution.

Top Workbooks Features

Sales Automation

Imagine having a tool that takes care of repetitive sales tasks for you. With Workbooks, you can automate lead tracking, follow-ups, and even sales forecasting. I found this feature incredibly helpful as it freed up my time to focus on closing deals rather than getting bogged down in administrative tasks. You’ll appreciate how it streamlines your sales process, making it more efficient and less prone to human error.

Marketing Integration

Workbooks seamlessly integrates with your marketing efforts, allowing you to track campaigns and measure their effectiveness. I loved how it provided insights into which campaigns were driving the most engagement. You can easily connect your email marketing tools and social media platforms, ensuring all your marketing data is in one place. This integration helps you make informed decisions and optimize your marketing strategies.

Customer Service Tools

Providing excellent customer service is crucial, and Workbooks equips you with the tools to do just that. I found the ticketing system particularly useful for managing customer inquiries. You can track issues, assign them to team members, and ensure timely resolutions. This feature helps you maintain high customer satisfaction levels, which is essential for building long-term relationships.

Reporting and Analytics

Data-driven decisions are the backbone of successful businesses. Workbooks offers robust reporting and analytics tools that give you insights into your sales, marketing, and customer service performance. I appreciated how easy it was to generate reports and visualize data. You’ll find this feature invaluable for identifying trends, measuring success, and making strategic decisions.

Customizable Dashboards

Having all your important metrics in one place is a game-changer. Workbooks allows you to create customizable dashboards that display the data most relevant to your business. I enjoyed setting up my dashboard to track key performance indicators. You’ll love how this feature gives you a quick overview of your business’s health, helping you stay on top of your goals.

Who Is Workbooks Best For?

Workbooks is perfect for mid-sized businesses seeking to streamline their customer relationship management. With features like sales automation, marketing integration, and customer service tools, it helps businesses enhance engagement and improve operational efficiency without overcomplicating processes.

  • Best for mid-sized businesses.

    Workbooks is ideal for mid-sized businesses looking to enhance their CRM capabilities. It offers a comprehensive suite of tools that streamline sales, marketing, and customer service processes, making it easier to manage customer relationships effectively.

  • Great for sales-driven teams.

    For teams focused on driving sales, Workbooks provides powerful automation and reporting tools. It helps sales teams track leads, manage opportunities, and close deals efficiently, ensuring they stay ahead in a competitive market.

  • Perfect for customer-centric companies.

    Companies that prioritize customer satisfaction will find Workbooks invaluable. Its customer service features enable businesses to respond quickly to inquiries, manage support tickets, and maintain high levels of customer engagement.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.