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Vivantio Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 22, 2024

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4.5

0

Excellent Value For Price
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Vivantio

Vivantio empowers your service management with robust features and flexible pricing. Its user-friendly interface and comprehensive tools make it a valuable asset for businesses aiming to enhance customer support and streamline operations.

  • Comprehensive service management features.
  • Flexible and scalable pricing plans.
  • User-friendly interface and navigation.
  • Initial setup can be complex.
  • Limited third-party integrations.

Free plan?

No

Starting price

$59 per month per user

What is Vivantio?

Vivantio is a comprehensive service management platform designed to enhance customer support and streamline operations. It offers a range of features including ticketing, asset management, and reporting. With flexible pricing plans, Vivantio ensures businesses can optimize their service delivery without overspending on unnecessary features.

How Much Does Vivantio Cost?

Vivantio offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of Vivantio’s plans, highlighting their key features for various organizational requirements.

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Vivantio Pricing Plans

Vivantio Platform
For Enterprise Teams
$59

per month per user

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Vivantio Platform includes:
  • 600+ integrations for seamless operations.
  • Choice of data centers for data security.
  • Dedicated Customer Success Manager for support.
  • US & UK technical support available.

Add-ons

Asset Discovery
$1

per asset

Vivantio Pricing Plans in Detail

Vivantio Platform

The Vivantio Platform plan offers a comprehensive service management solution with access to all features, ensuring efficient service delivery. It includes over 600 integrations, choice of data centers, and dedicated support, making it ideal for enterprise teams seeking robust service management capabilities.

Top Vivantio Features

Ticketing System

Imagine having a ticketing system that feels like a breeze to use. With Vivantio, you can effortlessly manage customer inquiries and issues. I found it incredibly intuitive, allowing me to prioritize and resolve tickets efficiently. You’ll appreciate how it keeps everything organized, ensuring no customer query falls through the cracks. It’s like having a personal assistant for your service desk, making your life so much easier.

Asset Management

Managing assets can be a daunting task, but with Vivantio, it becomes a seamless experience. I loved how it allowed me to track and manage assets effortlessly. You’ll find it invaluable in maintaining an up-to-date inventory, reducing downtime, and optimizing resource allocation. It’s like having a digital catalog at your fingertips, ensuring you’re always in control of your assets.

Customizable Reporting

Reporting is crucial for any business, and Vivantio makes it a delight. I was impressed by how customizable the reports were, allowing me to tailor them to my specific needs. You’ll find it empowering to generate insights that drive decision-making and improve service delivery. It’s like having a crystal ball that provides clarity and direction for your business strategies.

Who Is Vivantio Best For?

Vivantio is perfect for medium to large enterprises seeking to enhance their customer service operations. With its robust ticketing system, asset management, and customizable reporting, Vivantio helps businesses streamline processes and improve service delivery efficiently.

  • Ideal for growing companies.

    Vivantio is an excellent choice for growing companies that need scalable service management solutions. Its flexible pricing and comprehensive features support expanding businesses in managing customer interactions and improving service efficiency.

  • Great for service-focused teams.

    Vivantio is tailored for service-focused teams that require a robust platform to manage customer interactions. Its intuitive interface and powerful tools make it easy to track, manage, and resolve customer issues effectively.

  • Perfect for IT service management.

    Vivantio excels in IT service management, offering features like ticketing, asset management, and reporting. It's ideal for IT teams looking to streamline their operations and enhance service delivery without compromising on quality.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.