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Userlike Pricing & Plans (2025 Guide)

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Author

Anastasia Belyh

Last Update

Jan 07, 2025

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4.5

4.5

Excellent Value For Price
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Userlike

Userlike empowers businesses with seamless customer communication through live chat and messaging. Its intuitive interface and robust features make it a valuable tool for enhancing customer engagement and satisfaction.

  • Seamless integration with multiple channels.
  • User-friendly interface for easy navigation.
  • Robust customer support features.
  • Limited customization options available.
  • Advanced features can be costly.

Free plan?

Yes

Starting price

€90 per month

What is Userlike?

Userlike is a customer messaging platform that enhances customer support through live chat and messaging. It integrates seamlessly with various channels, offering a unified communication experience. Userlike's pricing reflects its value in improving customer engagement and satisfaction, making it a cost-effective solution for businesses aiming to enhance their customer service.

How Much Does Userlike Cost?

Userlike offers a variety of pricing plans to cater to different business needs, from small startups to large enterprises. Below is a detailed breakdown of Userlike’s plans, highlighting their key features and benefits.

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Userlike Pricing Plans

Free
For Individuals
€0

per month

Get Startedright_arrow
Free includes:
  • Messenger customization to match your brand.
  • File sharing capabilities for seamless communication.
  • Feedback options to gather customer insights.
  • Basic chat setup for easy integration.
Team
For Small Businesses
€90

per month

Try For Freeright_arrow
Includes Free, plus:
  • Live translation for multilingual support.
  • Video calls and screen sharing for enhanced interaction.
  • Basic API access for integration flexibility.
  • WhatsApp Campaigns for targeted marketing.
Corporate
For Large Enterprises
€290

per month

Try For Freeright_arrow
Includes Team, plus:
  • Chatbot API for automated customer interactions.
  • AI Automation Hub for streamlined processes.
  • Enhanced WhatsApp Campaigns for broader reach.
  • Multi-channel communication for comprehensive support.
Flex
For Enterprises
Contact sales
Request Pricingright_arrow
Includes Corporate, plus:
  • Advanced routing for efficient customer service.
  • Organizations feature for structured management.
  • Dedicated account manager for personalized support.
  • Comprehensive enterprise solution for all needs.

Add-ons

WhatsApp Campaigns
€39

per month

AI Automation Hub
€285

per month

Userlike Pricing Plans in Detail

Free

The Free plan offers a simple chat setup for your website, allowing unlimited conversations and messenger customization. It includes file sharing and feedback options, making it ideal for individuals or small teams looking to establish basic customer communication without any cost.

Team

The Team plan enhances your communication capabilities with unlimited channels and live translation. It supports video calls and screen sharing, providing a more interactive experience. Basic API access and WhatsApp Campaigns are included, making it suitable for small businesses aiming to expand their reach.

Corporate

The Corporate plan is designed for large enterprises, offering advanced analytics and a Chatbot API for automated interactions. It includes the AI Automation Hub and enhanced WhatsApp Campaigns, providing a comprehensive solution for multi-channel customer communication and data-driven decision-making.

Flex

The Flex plan is a comprehensive enterprise solution, offering full API access and advanced routing for efficient service. It includes features like organizations and a dedicated account manager, ensuring personalized support and complete customization to meet all business needs.

Top Userlike Features

Live Chat

Imagine being able to connect with your customers in real-time, addressing their queries instantly. That's what live chat offers. From my experience, it significantly boosts customer satisfaction as they feel heard and valued. You can guide them through their issues, providing solutions on the spot. It's like having a direct line to your customers, making them feel prioritized and enhancing their overall experience with your brand.

Multi-Channel Integration

With multi-channel integration, you can manage all customer interactions from a single platform. I found this feature incredibly useful as it saves time and reduces the hassle of switching between different communication channels. You can respond to messages from various platforms like Facebook, WhatsApp, and your website, all in one place. This not only streamlines your workflow but also ensures no customer message goes unnoticed.

Analytics and Reporting

Analytics and reporting provide valuable insights into customer interactions. I love how it helps you understand customer behavior and preferences, allowing you to tailor your services accordingly. You can track response times, customer satisfaction, and more, helping you identify areas for improvement. It's like having a roadmap to enhance your customer service strategy, ensuring you're always meeting customer expectations.

Who Is Userlike Best For?

Userlike is perfect for medium-sized businesses seeking to enhance their customer support through seamless communication. Its integration with multiple channels and user-friendly interface make it ideal for businesses aiming to improve customer engagement and satisfaction.

  • Great for customer-centric teams.

    Userlike is ideal for teams focused on delivering exceptional customer service. Its live chat and messaging features allow for real-time communication, ensuring customer queries are addressed promptly and efficiently.

  • Perfect for growing businesses.

    As businesses expand, Userlike grows with them, offering scalable solutions that adapt to increasing customer support needs. Its integration capabilities make it a versatile tool for businesses looking to streamline communication.

  • Ideal for tech-savvy teams.

    Userlike's advanced features and integrations are perfect for teams comfortable with technology. It offers a range of tools that enhance customer interaction, making it a great choice for tech-savvy businesses.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.