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Toggl Track vs SmartTask (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Toggl Track

Toggl Track offers a user-friendly interface and extensive integration options, making it a versatile choice for time tracking and reporting. Ideal for freelancers and small businesses.

  • User-friendly interface for easy time tracking
  • Extensive integration options
  • Detailed reporting features
  • Limited project management features
  • No CRM capabilities

Free plan?

Yes

Starting price

$9 per month per user
Excellent Value For Price
4.5

0

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SmartTask

SmartTask provides comprehensive project management and collaboration tools, including CRM functionality, making it an excellent choice for teams looking to enhance productivity and efficiency.

  • Comprehensive project management tools
  • Excellent collaboration features
  • Includes CRM functionality
  • Slight learning curve for new users
  • Higher price point

Free plan?

Yes

Starting price

$7.99 per month per user

What is Toggl Track?

Toggl Track is a time tracking software that helps individuals and teams manage their time efficiently. It offers features like project tracking, reporting, and integrations with other tools, making it ideal for freelancers and businesses. With its user-friendly interface, Toggl Track allows you to start tracking time with just a click, ensuring you never miss a billable hour. It helps in identifying productivity patterns and optimizing workflows, ultimately leading to better time management and increased productivity.

What is SmartTask?

SmartTask is a comprehensive project management and collaboration tool designed to streamline workflows and enhance team productivity. It offers features like task management, time tracking, CRM, and team collaboration, making it suitable for businesses of all sizes. SmartTask helps teams stay organized by providing a centralized platform to manage projects, track progress, and communicate effectively. Its intuitive interface and robust features make it an excellent choice for teams looking to improve efficiency and achieve their goals.

Pros and Cons of Toggl Track vs SmartTask

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Pros & Cons of Toggl Track

User-friendly interface
  • Toggl Track offers a clean and intuitive interface, making it easy for users to start tracking time without any hassle. This simplicity is particularly beneficial for new users.
Extensive integration options
  • With a wide range of integrations available, Toggl Track can seamlessly connect with other tools, enhancing its functionality and making it a versatile choice for various workflows.
Detailed reporting features
  • Toggl Track provides comprehensive reporting capabilities, allowing users to generate detailed insights into their time usage. This feature is invaluable for businesses that require in-depth analysis.
Limited project management features
  • While Toggl Track excels in time tracking, its project management features are basic, making it less suitable for teams that require advanced project management capabilities.
No CRM capabilities
  • Toggl Track lacks CRM functionality, which may be a drawback for businesses that need to manage customer relationships and sales pipelines within the same tool.
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Pros & Cons of SmartTask

Comprehensive project management tools
  • SmartTask offers a wide range of project management features, making it an excellent choice for teams looking to manage tasks, timelines, and resources effectively.
Excellent collaboration features
  • With tools for team communication and file sharing, SmartTask enhances collaboration, making it ideal for teams that prioritize teamwork and effective communication.
Includes CRM functionality
  • SmartTask's CRM capabilities allow users to manage customer relationships and sales pipelines, making it a versatile tool for businesses that need CRM functionality.
Slight learning curve for new users
  • SmartTask's extensive features may require some time to learn, especially for new users, but the benefits of mastering the tool are well worth the effort.
Higher price point
  • SmartTask's comprehensive features come at a higher price, which may be a consideration for budget-conscious users. However, the value provided justifies the cost.

Toggl Track vs SmartTask: At A Glance

Decision FactorToggl TrackSmartTask
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.4
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Good4.1
Excellent4.5
Integrations
Excellent4.5
Excellent4.4
Customer Support
Excellent4.3
Excellent4.6
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Toggl Track offers a competitive pricing model that aligns well with its features, making it a cost-effective choice for freelancers and small businesses. SmartTask, on the other hand, provides a more comprehensive suite of tools at a slightly higher price point, which is justified by its extensive functionality. If you're looking for a tool that offers more features for the price, SmartTask might be the better option.

Ease of Use

Toggl Track is known for its intuitive interface, allowing users to start tracking time with minimal setup. SmartTask also boasts an easy-to-navigate platform, but its additional features may require a slight learning curve. If you prioritize simplicity and ease of use, Toggl Track is a great choice.

Functionality

While Toggl Track excels in time tracking and reporting, SmartTask offers a broader range of functionalities, including project management and CRM capabilities. This makes SmartTask a more versatile tool for teams looking to manage multiple aspects of their business in one place. If you need a tool with extensive functionality, SmartTask is the way to go.

Scalability

Toggl Track is well-suited for small to medium-sized teams, offering scalability options as your business grows. SmartTask, however, is designed to accommodate larger teams and more complex projects, making it a better choice for businesses anticipating significant growth. If scalability is a priority, SmartTask is the better option.

Integrations

Both Toggl Track and SmartTask offer a wide range of integrations with popular tools, enhancing their functionality. Toggl Track's integration library is slightly more extensive, making it a better choice for users who rely heavily on third-party apps. If integrations are crucial to your workflow, Toggl Track is the superior choice.

Customer Support

SmartTask provides excellent customer support, with responsive assistance available through multiple channels. Toggl Track also offers reliable support, but SmartTask's support team is often praised for their quick and helpful responses. If top-notch customer support is essential, SmartTask is the better option.

Security

Both Toggl Track and SmartTask prioritize user security, implementing robust measures to protect data. SmartTask slightly edges out with additional security features, making it a more secure choice for businesses handling sensitive information. If security is a top concern, SmartTask is the preferred option.

Overall Rating

Overall, SmartTask scores higher due to its comprehensive features and excellent customer support. Toggl Track remains a strong contender, especially for those focused on time tracking. If you're looking for a well-rounded tool with extensive capabilities, SmartTask is the better choice.

Toggl Track vs SmartTask: A Detailed Breakdown of Key Features

FeaturesToggl TrackSmartTask
Time Tracking
Excellent4.8
Excellent4.5
Project Management
Good4.2
Excellent4.7
Reporting
Excellent4.5
Excellent4.6
Collaboration
Excellent4.3
Excellent4.8
CRM
Good4.0
Excellent4.6
Mobile App
Excellent4.6
Excellent4.4

Time Tracking

Toggl Track is renowned for its precise time tracking capabilities, allowing users to effortlessly log hours and generate detailed reports. SmartTask also offers time tracking, but Toggl Track's focus on this feature makes it more robust. If your primary need is accurate time tracking, Toggl Track is the superior choice.

Project Management

SmartTask excels in project management, offering a comprehensive suite of tools to manage tasks, timelines, and resources. Toggl Track provides basic project management features, but SmartTask's advanced capabilities make it the better option for teams managing complex projects. If project management is a priority, SmartTask is the way to go.

Reporting

Both Toggl Track and SmartTask offer robust reporting features, allowing users to generate insightful reports. Toggl Track's reports are particularly detailed, making it a great choice for those who need in-depth analysis. If reporting is crucial to your workflow, Toggl Track is the better option.

Collaboration

SmartTask shines in collaboration, providing tools for team communication and file sharing. Toggl Track offers basic collaboration features, but SmartTask's focus on teamwork makes it the superior choice for collaborative environments. If collaboration is key, SmartTask is the better option.

CRM

SmartTask includes CRM capabilities, allowing users to manage customer relationships and sales pipelines. Toggl Track lacks this feature, making SmartTask the better choice for businesses that need CRM functionality. If CRM is important to your business, SmartTask is the way to go.

Mobile App

Both Toggl Track and SmartTask offer mobile apps, allowing users to manage tasks on the go. Toggl Track's app is particularly user-friendly, making it a great choice for those who need to track time from their mobile devices. If mobile access is important, Toggl Track is the better option.

Pricing Comparison of Toggl Track and SmartTask

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Toggl Track and SmartTask. This comparison will highlight the best option for managing your projects and time efficiently.

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Toggl Track Pricing Plans

Free
For Freelancers
$0

Get Startedright_arrow
Free plan includes:
  • Unlimited time tracking with no restrictions.
  • Exportable reports for easy data sharing.
  • Integration with Google and Outlook Calendar.
  • Inactive data storage for up to 6 months.
Starter
For Small Teams
$9

per month per user

Try For Freeright_arrow
Includes Free, plus:
  • Time rounding for precise report generation.
  • Project time estimates and alerts for better management.
  • Pre-populated project templates for quick setup.
  • Inactive data storage for unlimited time.
Premium
For Growing Teams
$18

per month per user

Try For Freeright_arrow
Includes Starter, plus:
  • Timesheet approvals for streamlined processes.
  • Team time tracking reminders for better coordination.
  • Advanced time tracking data integrity features.
  • Native Jira and Salesforce integrations.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Premium, plus:
  • Access to enterprise-level time tracking system customizations.
  • Multiple workspaces under one organization for better management.
  • Priority support for quick issue resolution.
  • Volume discounts for large teams on annual plans.
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SmartTask Pricing Plans

Free Forever
For Small Teams
$0
Get Startedright_arrow
Free Forever includes:
  • Unlimited users to collaborate with your entire team.
  • Unlimited contacts to maintain comprehensive client records.
  • Access to all features for complete functionality.
Premium
For Growing Businesses
$7.99

per month per user

Try For Freeright_arrow
Includes Free Forever, plus:
  • Project templates to streamline project setup.
  • Portfolios for managing multiple projects in one view.
  • Time tracking to monitor productivity and efficiency.
  • Advanced permissions for enhanced security and control.
Business
For Large Enterprises
$0
Request Pricingright_arrow
Includes Premium, plus:
  • Advanced analytics for data-driven decision making.
  • Workload view to balance team efforts effectively.
  • Cost & billable rate management for financial tracking.
  • Whitelabel option for custom branding.
Enterprise
For Corporations
$0
Request Pricingright_arrow
Includes Business, plus:
  • Enterprise API for seamless integration.
  • Dedicated success manager for personalized support.
  • Access to managed services for operational efficiency.

Our Rating Methodology

We thoroughly evaluate each project management tool, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and conducting hands-on testing, we ensure our recommendations are reliable. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Toggl Track or SmartTask: Which One Matches Your Business Needs?

Choose Toggl Track If You Need ...

  • User-friendly time tracking

    If you are a freelancer or small business owner looking for a **user-friendly time tracking tool**, Toggl Track is an excellent choice. Its intuitive interface and detailed reporting make it easy to manage your time effectively.

  • Extensive integrations

    If you rely heavily on third-party apps and need a tool with **extensive integration options**, Toggl Track is the way to go. Its wide range of integrations enhances its functionality and versatility.

Choose SmartTask If You Need ...

  • Comprehensive project management

    If you need a tool with **comprehensive project management features**, SmartTask is the better option. Its advanced capabilities make it ideal for teams managing complex projects and tasks.

  • CRM functionality included

    If your business requires **CRM functionality** to manage customer relationships and sales pipelines, SmartTask is the superior choice. Its CRM capabilities make it a versatile tool for businesses of all sizes.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.