Toast vs eHopper (2024 Comparison)
Toast offers a comprehensive POS system tailored for the restaurant industry, with advanced features and excellent support. It's ideal for businesses seeking robust solutions.
- Comprehensive restaurant-specific features
- Excellent customer support
- Advanced reporting tools
- Higher cost for small businesses
- Steeper learning curve
Free plan?
YesStarting price
$69 per month
eHopper provides an affordable and user-friendly POS solution for small businesses, offering essential features and reliable cloud access for flexible management.
- Affordable for small businesses
- User-friendly interface
- Reliable cloud-based access
- Limited advanced features
- Basic reporting tools
Free plan?
YesStarting price
$10.00 per monthWhat is Toast?
Toast is a comprehensive point-of-sale (POS) system designed specifically for the restaurant industry. It offers a range of features including order management, payment processing, and customer relationship management. With its user-friendly interface, Toast helps restaurant owners streamline operations, improve customer service, and increase sales. The software's robust reporting tools provide valuable insights into business performance, enabling users to make informed decisions. Whether you're running a small café or a large restaurant chain, Toast's scalable solutions can adapt to your needs, making it an essential tool for modern restaurateurs.
What is eHopper?
eHopper is a versatile point-of-sale (POS) software that caters to small businesses across various industries. It offers features like inventory management, sales tracking, and customer management, all in one platform. eHopper is designed to simplify daily operations, allowing business owners to focus on growth and customer satisfaction. Its cloud-based system ensures data is accessible from anywhere, providing flexibility and convenience. Whether you're running a retail store, café, or service business, eHopper's affordable and reliable solutions make it a valuable asset for managing your business efficiently.
Pros and Cons of Toast vs eHopper
Pros & Cons of Toast
- Toast offers a wide range of features tailored specifically for the restaurant industry, including order management, payment processing, and customer relationship management. These tools help streamline operations and improve customer service.
- Toast provides 24/7 customer support, ensuring that any issues are resolved quickly and efficiently. This level of support is crucial for businesses that rely on their POS system for daily operations.
- Toast's reporting tools offer valuable insights into business performance, helping owners make data-driven decisions. These reports can be customized to meet the specific needs of each business.
- While Toast offers a comprehensive suite of features, its pricing may be prohibitive for smaller businesses with limited budgets. It's important to weigh the cost against the benefits before making a decision.
- Toast's extensive features may require a bit more time to master, especially for new users. Training and support are available, but it's important to be prepared for a learning period.
Pros & Cons of eHopper
- eHopper offers a cost-effective solution for small businesses, providing essential features without breaking the bank. This makes it an attractive option for startups and budget-conscious owners.
- eHopper's intuitive interface makes it easy for users to navigate and manage their operations. This ease of use is particularly beneficial for businesses with limited technical expertise.
- eHopper's cloud-based system ensures that data is accessible from anywhere, providing flexibility and convenience for business owners who need to manage their operations on the go.
- While eHopper offers essential functionalities, it may lack some of the advanced features found in more comprehensive systems like Toast. This could be a limitation for businesses with more complex needs.
- eHopper's reporting capabilities are more limited compared to Toast, which may not provide the level of detail needed for in-depth business analysis. This could be a drawback for data-driven decision-making.
Toast vs eHopper: At A Glance
Toast vs eHopper: A Detailed Breakdown of Key Features
Order Management
Toast offers a robust order management system that streamlines the entire process from order taking to delivery. Its intuitive interface allows staff to quickly input orders, reducing wait times and improving customer satisfaction. eHopper also provides efficient order management but lacks some of the advanced features found in Toast. If you're looking for a comprehensive solution to manage high volumes of orders, Toast is the better choice.
Inventory Management
Both Toast and eHopper offer inventory management features, but Toast's system is more advanced, providing real-time tracking and detailed analytics. This allows restaurant owners to optimize stock levels and reduce waste. eHopper's inventory management is suitable for smaller businesses with less complex needs. If you require detailed inventory insights, Toast is the superior option.
Payment Processing
Toast excels in payment processing, offering a variety of options including contactless payments and mobile wallets. Its secure system ensures fast and reliable transactions. eHopper also supports multiple payment methods but may not offer the same level of flexibility as Toast. For businesses prioritizing seamless payment experiences, Toast is the preferred choice.
Customer Relationship Management
Toast's CRM features are designed to enhance customer engagement, offering tools for loyalty programs and personalized marketing. eHopper provides basic CRM functionalities but lacks the depth of Toast's offerings. If building strong customer relationships is a priority, Toast is the better option.
Reporting Tools
Toast provides comprehensive reporting tools that offer valuable insights into business performance, helping owners make data-driven decisions. eHopper's reporting capabilities are more limited, suitable for smaller operations. If you need detailed analytics to drive growth, Toast is the superior choice.
Cloud-Based Access
Both Toast and eHopper offer cloud-based access, allowing users to manage their business from anywhere. However, Toast's system is more robust, providing seamless integration with other tools and ensuring data security. eHopper offers reliable cloud access but may not match Toast's level of integration. For businesses needing flexible access, Toast is the better option.
Pricing Comparison of Toast and eHopper
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Toast and eHopper. This comparison will highlight the best option for managing your business operations.
Toast Pricing Plans
- Cloud-based point of sale system for easy access.
- Hardware configuration includes one terminal.
- Additional add-ons available for enhanced functionality.
- No upfront hardware costs with flexible payment options.
- Custom hardware configuration to suit your needs.
- Monthly software subscription with flexible options.
- Additional add-ons included for expanded capabilities.
- Ideal for restaurants starting with essential features.
- Solutions include online ordering and delivery.
- Integrated payroll and tips management.
- Automated inventory and employee scheduling.
- Guest marketing, loyalty, and gift card options.
eHopper Pricing Plans
- Process up to 1000 transactions monthly seamlessly.
- Comprehensive inventory management for stock control.
- Efficient tip management for service-based businesses.
- Customer management to enhance client relationships.
- Loyalty program to reward and retain customers.
- Pre-authorization for secure payment processing.
- Cash discount and surcharges for flexible pricing.
- QuickBooks integration for seamless accounting.
- Kitchen Display System (KDS) for efficient order processing.
- Menu builder for easy menu customization.
- Clock in/Clock out for employee time tracking.
- Save order, pay later for flexible billing.
- Digital signage for dynamic in-store promotions.
- Up to 1 hour a month phone support for assistance.
- Self-service kiosk for customer convenience.
- Store transfer for inventory management across locations.
Our Rating Methodology
We thoroughly evaluate each POS system, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and conducting hands-on testing, we ensure our recommendations are reliable. Each factor is weighted to provide an accurate final rating, helping you choose the best tool for your business.
Toast or eHopper: Which One Matches Your Business Needs?
Choose Toast If You Need ...
- Comprehensive restaurant-specific features
If you are a restaurant owner looking for a comprehensive POS system with advanced features tailored to your industry, Toast is the ideal choice. Its robust functionalities and excellent support make it a valuable asset for managing your operations efficiently.
- Advanced reporting tools
If you need detailed insights into your business performance, Toast's advanced reporting tools provide valuable data to drive growth. Its customizable reports help you make informed decisions and optimize your operations.
Choose eHopper If You Need ...
- Affordable for small businesses
If you are a small business owner seeking an affordable POS solution with essential features, eHopper is the perfect fit. Its cost-effective pricing and user-friendly interface make it an attractive option for budget-conscious businesses.
- User-friendly interface
If ease of use is your priority, eHopper's intuitive interface ensures a smooth user experience. Its simple navigation and reliable cloud access make it easy to manage your operations, even with limited technical expertise.
Frequently Asked Questions
Which tool is better for restaurant owners, Toast or eHopper?
Is eHopper more affordable than Toast?
Which tool offers better customer support, Toast or eHopper?
Can both Toast and eHopper handle high volumes of transactions?
Which tool is easier to use, Toast or eHopper?
Do both tools offer cloud-based access?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
