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SurveySparrow vs Formstack (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

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Excellent Value For Price
4.3

0

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SurveySparrow

SurveySparrow offers an engaging survey experience with its conversational interface. Its user-friendly design and reliable support make it a valuable tool for businesses seeking to enhance customer interaction.

  • Engaging survey experience
  • User-friendly interface
  • Reliable customer support
  • Limited advanced features
  • Higher cost for premium plans

Free plan?

Yes

Starting price

$19.00 per month
Excellent Value For Price
4.5

0

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Formstack

Formstack provides advanced form-building features and robust automation capabilities. Its extensive integrations make it a comprehensive solution for businesses with diverse data collection needs.

  • Advanced form-building features
  • Extensive integrations
  • Robust automation capabilities
  • Higher learning curve
  • Slightly higher price point

Free plan?

No

Starting price

$83 per month

What is SurveySparrow?

SurveySparrow is a versatile survey tool that transforms the way you collect feedback. With its conversational interface, it makes surveys engaging and interactive, ensuring higher response rates. Whether you're gathering customer feedback, conducting employee assessments, or running market research, SurveySparrow offers a seamless experience. Its robust analytics and reporting features help you make data-driven decisions effortlessly. The platform's ability to integrate with various tools enhances its utility, making it a valuable asset for businesses aiming to improve their services and products.

What is Formstack?

Formstack is a powerful form builder that simplifies data collection and management. It allows users to create custom forms, surveys, and workflows without any coding knowledge. With its drag-and-drop interface, you can easily design forms that suit your specific needs. Formstack's automation features streamline processes, saving time and reducing errors. It's particularly beneficial for businesses looking to enhance their data collection efficiency and improve customer interactions. The platform's integration capabilities with other tools make it a comprehensive solution for various industries.

Pros and Cons of SurveySparrow vs Formstack

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Pros & Cons of SurveySparrow

Engaging survey experience
  • SurveySparrow's conversational surveys create an engaging experience for respondents, leading to higher response rates and more accurate data collection. This feature is particularly beneficial for businesses seeking to improve customer interaction.
User-friendly interface
  • The platform's intuitive design makes it easy for users to create and distribute surveys without any technical expertise. This ease of use is ideal for businesses looking to streamline their feedback collection process.
Reliable customer support
  • SurveySparrow offers responsive and helpful customer support, ensuring users have access to assistance when needed. This level of support is crucial for businesses that rely on timely and effective solutions.
Limited advanced features
  • While SurveySparrow offers a range of functionalities, it may lack some advanced features required by businesses with complex data collection needs. This limitation could be a drawback for those seeking more comprehensive solutions.
Higher cost for premium plans
  • SurveySparrow's premium plans come at a higher cost, which may not be suitable for small businesses or startups with limited budgets. This pricing could be a barrier for those seeking cost-effective solutions.
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Pros & Cons of Formstack

Advanced form-building features
  • Formstack provides a wide range of advanced form-building features, allowing users to create complex forms tailored to their specific needs. This capability is ideal for businesses with intricate data collection requirements.
Extensive integrations
  • The platform offers a broad range of integrations, making it suitable for businesses with diverse toolsets. This flexibility ensures seamless data flow across platforms, enhancing overall efficiency.
Robust automation capabilities
  • Formstack's automation features streamline data collection and management, saving time and reducing errors. This efficiency is particularly beneficial for businesses looking to enhance their operational processes.
Higher learning curve
  • Formstack's advanced features may require a steeper learning curve, which could be challenging for users without technical expertise. This complexity might be a drawback for those seeking straightforward solutions.
Slightly higher price point
  • The platform's pricing is slightly higher, which may not be ideal for small businesses or startups with limited budgets. This cost could be a consideration for those seeking more affordable options.

SurveySparrow vs Formstack: At A Glance

Decision FactorSurveySparrowFormstack
Value to Price
Good4.2
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Excellent4.4
Excellent4.5
Integrations
Excellent4.3
Excellent4.6
Customer Support
Good4.2
Excellent4.4
Security
Excellent4.5
Excellent4.6
Overall Rating
Excellent4.3
Excellent4.5

SurveySparrow vs Formstack: A Detailed Breakdown of Key Features

FeaturesSurveySparrowFormstack
Customizable Templates
Excellent4.4
Excellent4.5
Automation
Excellent4.3
Excellent4.6
Analytics and Reporting
Excellent4.5
Excellent4.4
Mobile Responsiveness
Excellent4.6
Excellent4.5
User Management
Excellent4.3
Excellent4.4
Data Export
Excellent4.4
Excellent4.5

Customizable Templates

SurveySparrow offers a variety of customizable templates that allow you to create engaging surveys tailored to your needs. Its templates are easy to modify, ensuring a personalized experience. Formstack also provides customizable templates, with a focus on form-building. While both tools offer flexibility, SurveySparrow's templates are more interactive, making it a better choice for those seeking engagement.

Automation

SurveySparrow's automation features streamline survey distribution and data collection, saving time and effort. Its automation capabilities are robust, allowing for efficient workflows. Formstack excels in automation, offering advanced features that enhance data management. If automation is a priority, Formstack's comprehensive features make it the superior choice.

Analytics and Reporting

SurveySparrow provides detailed analytics and reporting tools that help you make data-driven decisions. Its reports are easy to understand and actionable. Formstack also offers analytics, with a focus on form performance. While both tools provide valuable insights, SurveySparrow's analytics are more comprehensive, making it ideal for those seeking in-depth analysis.

Mobile Responsiveness

SurveySparrow ensures that surveys are mobile-responsive, providing a seamless experience across devices. Its mobile-friendly design enhances user engagement. Formstack also offers mobile responsiveness, ensuring forms are accessible on any device. However, SurveySparrow's focus on mobile engagement makes it a preferred choice for businesses targeting mobile users.

User Management

SurveySparrow offers user management features that allow you to control access and permissions, ensuring data security. Its user management tools are intuitive and effective. Formstack also provides user management, with a focus on collaboration. If user management is crucial, SurveySparrow's straightforward approach makes it a reliable choice.

Data Export

SurveySparrow allows for easy data export, ensuring you can access and analyze your data in various formats. Its export features are user-friendly and efficient. Formstack also offers data export, with a focus on integration. While both tools provide export capabilities, SurveySparrow's simplicity makes it a better option for those seeking hassle-free data management.

Pricing Comparison of SurveySparrow and Formstack

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of SurveySparrow and Formstack. This comparison will highlight the best option for your data collection needs.

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SurveySparrow Pricing Plans

Free
For Small Businesses
$0
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Free includes:
  • 3 active surveys to engage with your audience.
  • 10 questions per survey for detailed insights.
  • Basic survey features to get started easily.
  • Ideal for small-scale survey needs.
Basic (Surveys)
For Small Businesses
$19

per month

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Basic (Surveys) includes: Free, plus:
  • 2,500 responses per year to track trends.
  • 1 full user access for managing surveys.
  • 10,000 contacts to reach a larger audience.
  • Schedule surveys to automate feedback collection.
Starter (Surveys)
For Small Businesses
$39

per month

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Starter (Surveys) includes: Basic (Surveys), plus:
  • 15,000 responses per year to analyze trends.
  • 1 full user access for survey management.
  • 20,000 contacts to expand your reach.
  • Schedule reports for timely insights.
Business (Surveys)
For Medium Businesses
$79

per month

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Business (Surveys) includes: Starter (Surveys), plus:
  • 3 full users for collaborative survey management.
  • 200,000 contacts to maximize outreach.
  • Survey branding for professional appearance.
  • Password protected reports for secure data sharing.
Professional (Surveys)
For Large Enterprises
$249

per month

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Professional (Surveys) includes: Business (Surveys), plus:
  • 5 full users for enhanced collaboration.
  • Custom SMTP for personalized email delivery.
  • Two-factor authentication for added security.
  • 200,000 contacts to broaden your audience.
Enterprise (Surveys)
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise (Surveys) includes: Professional (Surveys), plus:
  • Global throttling for optimized performance.
  • Custom data center for data sovereignty.
  • Single Sign-On (SSO) for seamless access.
  • Maximize survey potential with custom limits.
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Formstack Pricing Plans

Forms
For Small Businesses
$83

per month

Try For Freeright_arrow
Forms includes:
  • Store up to 1,000 submissions per form.
  • Access to unlimited form views and submissions.
  • Dynamic task assignment for efficient workflow.
  • Custom branding to match your business identity.
Documents
For Small Businesses
$83

per month

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Documents includes:
  • Integrate with existing systems seamlessly.
  • Unlimited document senders for flexibility.
  • 600 annual merges for document management.
  • Custom branding for professional appearance.
Suite
For Large Enterprises
$250

per month

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Suite includes: Forms, Documents, and Sign together.
  • 10GB storage for extensive data management.
  • 250 document merges and 100 document templates.
  • Unlimited document signatures for flexibility.
  • Advanced workflow features like step logic and group approvals.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise includes: Customized solutions for your needs.
  • Eligible for single-sign on features for security.
  • User-level permissions and account management.
  • Maintain security and compliance requirements.

Our Rating Methodology

We thoroughly evaluate each form-building tool, focusing on key aspects like ease of use, functionality, and integrations. By analyzing user feedback and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

SurveySparrow or Formstack: Which One Matches Your Business Needs?

Choose SurveySparrow If You Need ...

  • Engaging survey experience

    If you are a business looking to enhance customer interaction through engaging surveys, SurveySparrow's conversational interface provides a unique and interactive experience that can lead to higher response rates and more accurate data collection.

  • User-friendly interface

    If you are a small business or startup seeking a straightforward solution for feedback collection, SurveySparrow's user-friendly interface makes it easy to create and distribute surveys without any technical expertise.

Choose Formstack If You Need ...

  • Advanced form-building features

    If you are a business with complex data collection needs, Formstack's advanced form-building features and automation capabilities provide the flexibility and efficiency required to manage intricate workflows effectively.

  • Extensive integrations

    If you are a business with a diverse toolset, Formstack's extensive integrations ensure seamless data flow across platforms, enhancing overall efficiency and making it a comprehensive solution for your data collection needs.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.